Carbon Zero Solutions Ltd

I had Zero Carbon Solutions remove the spray foam insulation from my roof and replace with standard insulation. The price was about what I was expecting and I was told it would take 2-3 days. Due to unforeseen problems with their van they had to start 1 day later and took a little longer than expected (4 days total). But the quality of the work was excellent and they left the house absolutely spotless. Everyone was very nice and professional, a pleasure to deal with. Highly recommended! More...

Pleasant guys, Work hard, Efficient, would definitely recommend this Company

We used Carbon Zero team to fix a mould a damp issue in upstairs bedroom, John was very knowledgeable and gave us advice on things to put in place to help resolve, the team John used was excellent and friendly and did an all round brilliant job, would highly recommend and thanks again

I found the senior surveyor Ben, John Stirling who programmes the work, Emma the owner of the company and the two men who laid the insulation to be professional and thorough. When I did need a problem to be sorted Emma sorted it quickly and efficiently. More...

Two flat roofs insulated by Carbon Zero Solutions. Work done was excellent, and for a good price. The insulation has made a massive difference to the rooms. Very pleased with the results.

Excellent service all at my convenience. Mark and Darren worked like trojans from start to finish, excellent job done extremely polite and very helpful. I would absolutely recommend this company from John who came round to look at the job and give me the quote, no pressure sales tactics (which I deplore), up front about all the costs which were explained thoroughly so no nasty surprises in the final bill to the already mentioned Mark and Darren who cracked on cheerfully. More...

Everyone from Carbon Zero who came into our home treated it and us with great respect. They are all very polite, friendly, and professional.
The quote was fair and included everything from removal and disposal, to fitting and finishing. They also managed to get the (rather massive) job done in 2 days and fitted us in within a week of getting the quote.
Very thorough and very tidy. A great job done! More...

Had our loft insulated and boarded. Great job and communication throughout. Would recommend

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Reply from Carbon Zero Solutions Ltd

Thanks Emma fir taking the time to write a review. The team

I had my loft insulation and boarding installed by Carbon Zero Solutions, and they did a great job. The team was professional, efficient, and left everything clean and tidy. The work was completed to a high standard, and I’m really pleased with the results. I’d happily recommend them to anyone looking for loft insulation or boarding. More...

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Reply from Carbon Zero Solutions Ltd

Thank Carla for the lovely review. The Team

We were impressed by the quality of the work and how it was carried out. We had old spray foam removed from the timbers, which looked like new following the work. And we had new up to date loft insulation installed. The men on site worked diligently and were pleasant and courteous throughout. All rubbish removed and loft left clean and tidy. More...

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Reply from Carbon Zero Solutions Ltd

Thanks Charles for letring us carry out the work. The Team.

Carbon Zero were a pleasure to work with. They explained everything, they were prompt in their communication, they were thorough in their report and they completed as excellent job in record time. I would and have receommeded them. They were brilliant. More...

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Reply from Carbon Zero Solutions Ltd

Thanks Lizzane for trusting us to do the work. We appreciate the business. The Team

John was fantastic and arranged quickly/efficiently for the insulation work to commence on my loft. Someone came out to quote and a few days later the lads were here to carry out the work. The lads were on time, got on with their work and completed the job to a high standard. I am very pleased with the work. More...

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Reply from Carbon Zero Solutions Ltd

Thanks Sophia for outting trust in us to do the work.

A very enjoyable experience working with Carbon Zero Solutions. From my initial discussion with John, through to a very thorough survey with Ben and finally some great work by Graham, Steve & Dwayne who actually carried out the job. Very professional, friendly and knowledgeable. The work was carried out highly efficiently , with minimum disruption and all mess thoroughly cleaned. The job was not without challenges e.g. the existing flooring had been glued down, but they always found a solution (hence their name). I wouldn’t hesitate in recommending this very friendly and highly efficient company. More...

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Reply from Carbon Zero Solutions Ltd

Thanks John. We are glad it has made the difference. The Team.

Arrived on time and worked non stop, were friendly, cleaned up after and showed me photos of the work done, everything was explained to me so overall very pleased.

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Reply from Carbon Zero Solutions Ltd

Thanks Lyn. We are glad your happy. The Team

We contacted CZS for a quote on underfloor insulation in our hallway, dining room and kitchen. CZS were quick to respond to the query and arrange for a surveyor to visit and provide a quote. The quote for Hybris was done on a square metre basis and was more reasonable than other quotes we had received. Having accepted the quote, an installation date was confirmed, with the initial query to full install completed within 2 weeks! The installers did a great job of figuring out how best to install the insulaiton, getting under the floorboards or working from above as needed. Initial results seem great as we cannot feel any draughts and the rooms already feel warmer and quieter. Hopefully this will save us from having to spend on a much more expensive heat pump system. More...

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Reply from Carbon Zero Solutions Ltd

Thanks for the review. The Team.

Very efficient sorting out any issues and the work was performed in a neat and professional way. The teams that came to my property were friendly and knowledgeable and they worked non stop without much of a break.

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Reply from Carbon Zero Solutions Ltd

Thanks Andrew. Our guys do work hard. The Team

John, the lead guy, was really helpful, supportive and very available by mobile.
His team were very polite and worked like stink. A lot of our loft, was difficult to access as the house has had a number of extensions and is a converted bungalow. A lot of work they had to do on their backs.
They had quoted for 5 days removal, it took them 7, at no extra cost to us.
In the end they removed 175 large black bags full of open cell foam.
Good work guys.
We are now waiting for our buyers survey to be re-done and if we get good news we will post another review. More...

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Reply from Carbon Zero Solutions Ltd

Thanks Phil. We appreciate the work. The Team

Great lads and did a good job let me see the work every step of the way and cleaned up after words thankyou 👍

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Reply from Carbon Zero Solutions Ltd

Thanks for trusting us to do the work. We are glad your happy. The Team

Perfect! They explained everything, showed us photos of the work done, & cleaned up behind them.

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Reply from Carbon Zero Solutions Ltd

Hi Peter, Thank you for choosing us to carey out the work. We are glad that you are happy. The Team

Carbon Zero Solutions installed underfloor insulation in a very cold dining room using Hybris. Quote was reasonable and plenty of information on the product provided by surveyor Peter.
Graham, Aaron and Stephen did a wonderful job essentially performing floor keyhole surgery, going under the floor fitting the material in a 50cm gap. Very professional, hard working and efficient team. Was initially concerned about cutting the floorboards, but the result is excellent with little evidence of the “surgery”. The real test will be winter, but signs of improved warmth are encouraging. Happy to recommend. More...

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Reply from Carbon Zero Solutions Ltd

Hi Ian. Thank you for the review. We appyrhe feedback and glad you are happy with the service we provided. The Team

The guys from the office were great, letting me know in detail about who they were and what they were going to do to get spray foam removed from my loft and insulation that they were going to replace it with, so I could make an informed decision about them.

The guys that did the work were great and they all worked really hard and in very hot conditions and letting me know via conversation and photographs about where they up to and still needed to do and always cleaned up after themselves. More...

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Reply from Carbon Zero Solutions Ltd

Thank you for the review. It means alot to us when our customers tell everyone anout their experience of the service we provide. The Team

Graham, Pete and Alan done great job , very tidy considering they were working in a very small space ( 2 ft ) with a wet soil base .
House over one hundred years old .work done in one day , kids came back from work and asked if they had been. All good , a pleasure to see this team . Well done More...

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Reply from Carbon Zero Solutions Ltd

Thank you for your kind review. We are glad that you are happy. The Team

Our job was Hard cell sray fiam insulation in my mothers loft. Contacted Jim on the Friday afternoon, he came and did the quote on the Monday afternoon , very happy with the quote, so job was booked and The two guys Arron and Lewis came to start on the Thursday of the the same week , they we're great guys and very hard working, we are very happy with the job they've done and would highly recommend them to anyone .
Just great Service from start to finish 👌 More...

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Reply from Carbon Zero Solutions Ltd

Thanks Laura, The work force enjoyed doing the work for you. Thanks for the review. The Team

Very good service.Quote was very reasonable.The guys did a great job they were pleasant and efficient.Kept us updated taking photos to show us when the work was in progress. Would definitely recommend this company More...

All teams were most professional at all times and very polite. Any mess made was cleaned up before leaving for the day. A good job done well. Thank you to everyone concerned.

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Reply from Carbon Zero Solutions Ltd

Thank Barbara for letting us do rhe work in your home. The Team

I would highly recommend this company. The initial visit and quote was organised very quickly, and even though we delayed our response to the quote, Ben and John booked the work incredibly fast when we contacted them. The guys who came to do the work, Blaine and Steve, were fantastic. The job was done quickly and professionally, and they were both so polite and friendly. We would definitely use the company again. More...

Surveyor Jim was very efficient and the two installers Brett and Aaron likewise did a very good job. Sadly, the administrative side of the experience was not so good, hence 3 instead of 5 stars. Emails, phone calls and messages were largely unanswered and it took a phone call to the sales team to receive our completion certificate and acknowledgment of full payment almost 3 weeks after the installation. More...

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Reply from Carbon Zero Solutions Ltd

Hi Sue. Thank you for your honest feedback. We admut we had issues getting your paperwork to you. It was sent at least 10 times but for some reason you never seemed to receive it. But we are glad that it has now been resolved. The Team

Excellent service. Took just over 4 hours despite being a very old dirty loft. Great guys. Would definitely recommend

Survey/quotation visit arranged. Carbon Zero failed to turn up !!!!
Wasted afternoon 😵‍💫

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Reply from Carbon Zero Solutions Ltd

You sent us a long winded email cancelling the appointment saying you didnt want to waste our time. Why leave us a negative review when we have simply done as you’ve asked??

I am extremely pleased with this company’s work. All the people involved were very friendly and worked really hard. I can recommend them very highly especially after having had other companies doing shoddy work and letting me down badly.

Arranged for a quote to have old instulation removed and new
After receiving the quotes we went a head and arranged a date for instalion.
On that day two guys Steve and Trevor arrived and started to do
the work , Steve keeping me updated with the Schedule and on
completion invited to inspsect the finished job.
From the survey to Inulation Carbon Zero SolutionsLtd delivered
a Fisrt Class Service (I call them The A Team} More...

Really great service from quote to completion all in a space of a week. The house felt warmer after a matter of an hour. They removed all the old insulation that from a house that was only 12 years old wasn't fit for purpose and replaced it with much better stuff. They kept the house clean put sheeting down to minimise mess and cleaned up after themselves. Taking everything away. The contractors were polite and efficient and just got on with it. Would recommend. More...

Had a quote from Carbon Zero Solutions Ltd which we found very reasonable, A gentleman named Ben came rind and told us what needed to be done he was very professional, once accepting the quote within the week they came and done the work again very professionally, once finished I inspected the work and it was excellent, they even hoovered up our hallway after. I would thoroughly recommend this company. More...

Excellent job, well done. The 3 man team arrived on time. Team leader Arron with Brownie and Callum proved to be pleasant, courteous, hard working and professional. They worked hard in difficult tight spaces, removed all the old material replacing new Knauf insulation.
Carpets were all well protected. It was a 3 day job, tidied up each day and left everything clean and tidy when leaving.
The team worked through the day without tea or lunch breaks. We had to persuade them to take a coffee and biscuit to sustain their energy levels.
We can recommend this company without hesitation. More...

Brilliant company from the surveyor Pat to the tremendous ladds who did all the work never stopping until finished, thanks to everyone especially Adam, Aaron and Martin . Any insulation needs definitely contact these people More...

Company was so helpful. They were great to,work with. They explained the full procedure of what they would be doing and sent pictures and videos so i could see before, during and after. They removed every bit of glue from the rafters and looked great when completed. They were fast and efficient and were prepared to wait for full payment for 2 weeks until my house sale completed. Would highly recommend. More...

Prompt attention from the beginning and all options carefully and honestly explained by lovely Pat who had battled the traffic on the M6 but kept me informed.
Super three fitters who were friendly, organised, and who cleared up beautifully afterwards, and showed me the video of their work explaining everything. A gold medal to the lovely guy who did a super job of insulating the loft hatch - he told me he deserved one! Very well done everyone!! Thank you, Cathy R. More...

Excellent service. Non pushy owner or salesman. Very informative. Job finished in 3 days. Very well undertaken. Would not know sprayfoam had been in loft. Workers Graham Brett and Aaron worked hard, Were respectful. No mess and an all round great job. Not the cheapest quote but you get what you pay for More...

Graham Aaron and Bret came and stripped out all the old insulation boards and plaster board,plus took down remains of a chimney. Brilliant hard working lads,replaced the loft with decent insulation,2 days hard graft,cant praise them enough! More...

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Reply from Carbon Zero Solutions Ltd

Thank you ian for your review. We appreciate the feedback and opportunity to carry out thw work. The team

I have nothing but praise for Carbon Zero as both John and Jim arranged the whole foam insulation removal process in my loft from start to finish with the minimum of fuss and bother. The team of workmen were excellent workers and were clean and tidy at all times leaving no mess behind at all. A pleasure to have them in my house and are highly recommended in all aspects. Thank you. More...

Perfect job with professional, competent and friendly team. Worked well together to complete my job very much to my satisfaction.

Order placed, waiting for installation.

John from Carbon Zero Solutions Ltd was able to visit us very quickly, he gave us a verbal quote, followed us by a written contract later that day. The work was carried out over 2 days and Jacko and his co-workers were very respectful and kept us informed throughout the job.
We are extremely happy with the quality of their work and would not hesitate to recommend this company. More...

Work was done quickly and efficiently all round good bunch of lads tidied up after themselves would use them again.

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Reply from Carbon Zero Solutions Ltd

Thank you for the review. We appreciate the work. The Team

Contacted Carbon Zero Solutions for a quote to remove closed cell insulation from our loft.
Emma came and inspected our loft then explained exactly what could be done and the procedure. Emma was very reassuring and knowlegible which inspired confidence.
We went with Emma’s quote and arranged a starting date.
All went extremely well. The three men Kieron,Henry and Blane were really good. They done a great job, nothing was to much trouble for them. They cleaned up every day. Always cheerful.
Always sent a text if they were held up for any reason. Cannot rate these three highly enough.
Overall very happy with the job and would highly recommend
Carbon Zero Solutions led by Emma and her team to do a perfect job.
Mike Woodman More...

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Reply from Carbon Zero Solutions Ltd

Thank you Mike for your review. It was a pleasure to do the work for you. The Team