Birch Home Improvements

had my roof recoated with roof seal they have been back twice, still leaking and way over priced. got some one else to redo it

Andrew was very straightforward and clear about the cost of the work. He did a good job on my roof and gutters and replaced a missing chimney cap at no extra charge. I will definitely use him again and recommend him highly. More...

Fast response and work done in professional manner. Rectified other problems found at no extra cost.

Very professional. Job done right and quickly.

I got a response Very quickly, and the job was well done.
Thank you so much.

Quick service. Bank transfer of payment. No issues

Really pleased with work completed by Andrew (& his lovely wife) - very nice people & they worked hard - thorough job & good value for money. Definitely recommend them & would not hesitate to use them again. More...

Friendly and very reliable.
Did the job to a high standard.
Trusty worthy
Will be using Andrew again

Will have to wait and see if the job worked

Right to time pleasant & Thorough,would use again.

Andrew responded to my request promptly, explained what work he would do and gave me a quote. I booked him to do the job and he turned up on time and completed the job perfectly! Would definitely recommend and would not hesitate to use him again More...

Andrew responded very promptly to my initial enquiry to clean out and repair our leaking guttering.
Turned up on time to look at what work needed doing and gave us a fair price. Never pushed us to make an on the spot decision and left us to have a think about it. Carried out the work we discussed thoroughly, efficiently and neatly. Would recommend Andrew and would use again More...

Andrew contacted us very shortly after posting our request on Bark. An appointment and price was agreed. Andrew arrived at the time he said he would. After starting work on the guttering on our property, Andrew said he had found some problems with our roofing. When he pointed these out, they were obvious and as we had not had our roof repaired since we moved in over 20 years ago, it came as no surprise. Andrew said he could fix the problems we had and gave us a price. He finished the work on the same day. When it next rained, one of the original problems we had was still there. It didn't come to light until it rained heavily. I contacted Andrew who arrived after a couple of days as agreed and fixed the problem. We are very pleased with Andrew's prompt response, his professional work and his eagerness to please us the customer. We will readily contact Birch again for any future work. More...

An excellent service from Birch Home Improvements. Andrew was friendly and professional, and offered to do some additional guttering that had not been part of original quote. Job performed with minimal fuss, and gave advice on the causes of the blocked guttering. I will certainly use Andrew again. Well worth a five star rating. More...

Job was done well.Did guttering efficient and professional

Outstanding service - Andrew was prompt, friendly, thoroughly professional, and did an excellent job. I initially hired him to clean out our gutters (which he did very well), but we had also just developed a leak in our roof. I asked Andrew to have a look and he located the leak, showed me where it was and explained the necessary fixes, and proceeded to seal the leak and repoint all my roof ridge tiles in the middle of the gutter-cleaning job! All for a very reasonable rate.

Andrew was a pleasure to work with and I will 100% be contacting him for future services. More...

Excellent and friendly customer service. Very professional. Did the job as agreed and finished with high standards. Will definitely use them next time and would recommend to my friends and family.

Appauling!! Half did the job he quoted for to a very poor standard used expandable foam to fix a leak in guttering then left looking horrendous, blocking half guttering then called to return to sort out and now ignoring us! Do not use!!

B

Reply from Birch Home Improvements

Hi Rachel the work that I done for you was to replace the guttering and to stop a leak in your conservatory which was a showroom conservatory as you told me that’s been assembled numerous times that it wouldn’t sit flush to your wall I said to Rachel after trying to seal it with sillcon that did not work I came back for a second time and I recommend to Rachel the only way to stop the water coming in was to use expanding foam which did stop the leak she did not like the way it looked so I explained taking it out you would have a leak again so there is no other solution to that but I’m sorry that you felt the need to write this review about it however kind regards Andrew

Andrew was always available to speak to and did a top notch job cleaning my guttering and facias. He also phoned after completing the job to ensure I was happy with the job done

Very friendly, prompt and professional

Birch Home Improvements were very professional. Mr Birch was able to answer all my queries and was able to efficiently sort out my gutters in a short space of time. Really put my mind at ease. I will certainly use them again. More...

Immediate response, great job at a great price. Andy was an absolute gent, worked his socks off as the guttering, soffits and fascia’s were very dirty having not been done for a good few years. Would definitely recommend

Immediate response, came the following day quoted on the spot I gave him the work, job done. Excellent communication, the repairs haven't ben tested with the weather yet but I'm confident all will be well.

Friendly and professional guy, kept in touch when traffic held him up and completed the work quickly and left everything looking much better. I would definitely use again or recommend him to others in the future. More...

Quick response, Friendly guy. Gave me reasonable quote to repair my gutters.

I needed gutters cleaned before winter. Andrew Birch was the first to contact me and he was able to help.
Very easy to contact and engage with.
Good job done

Having been mugged off by people who originally installed my guttering, Andrew Birch was a breath of fresh air . Will be using him for all roofing requirements in future. Brilliant!

Andrew and his partner were lovely

In addition to the previous review, came back out within an hour of call to resolve an issue with neighbours blocked guttering causing a back flow of water. Job completed quickly. Excellent service again. More...

Cleared gutters. Excellent and professional job. Quick to quote and to arrange a day. Would highly recommend.

Communication with Andy was great. He did the job that I asked for well for the price quoted. Would recommend

We were pleased with the standard of work carried out.
Andrew is a friendly and helpful person. Would definitely recommend him .

very good service they soon cleaned both back and front of the house all plastic guttering and and all other parts as well

Friendly and got the job done as expected

Fast response to query and delivered a great service - would use again.

Used this company and job was done very efficiently and effectively. I would recommend this to anyone and I would use them again.