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AVirtual

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About

AVirtual is an award winning virtual assistant company with the highest rated reviews on Google all available from just 17.50GBP per hour.
How? Our assistants are based in Cape Town meaning they cost 50% less than in the UK.

Why else work with Avirtual?

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3 hires on Bark
3+ day response time

Reviews (37)

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4.5/5

37 customer reviews

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5 March 2024

Gross Negligence (Prime Pixel/Avirtual/Outsourcery)

Every plug-in was infected and malware downloaded by plugs-in Prime Pixel/ Outsourcery/ AVirtual used (Evidence sourced from an independent Full-Stack Developer, with an MSc in Computer Science) CPanel, WHM and Javascript, were also infected. The site was then hacked, and I was told to go live while these infected plug-ins were present, had I done so I would’ve been fined.

My quote was for a ‘complete rebuild’, they took the money and stated the incomplete site was because ‘phase 2’ would bring the site to completion, of which they needed more money, these ‘phases’ were never mentioned anywhere in the quote. I have since had a different developer company urgently amend these fixes and make the site safe. He was shocked by the quality of their work.

I was told I should request all my money back and that they only did 15% of the work. In 145 hours, 30 hours of which were ‘Quality Assessment’ and ‘Testing’, they didn’t produce a site anywhere near completion, and the design wasn’t finished, even though almost no custom codes were used, only templates (Again, I can verify this with evidence from an independent Full-Stack Developer)

Furthermore, their social media graphic designer used generic designs and the posts became very formulaic. I had to start sending font ideas/ graphics to him so he would change the design. I constantly had to remind the blog writers how I wanted the information presented, a lot of the research was also lifted straight from one or two sources. It was expensive and towards the end of our time together, the advertisements were grossing zero engagement.

I feel completely ripped off by this company. Reviews from the site they built for me, by users, are that it’s ‘complicated’, ‘hard to use’, ‘doesn’t work properly’ and that they wouldn’t return to the page.

I wish I had never given this company any money and I strongly advise people to find another company for website design and social media. Not only was their service subpar and grossly negligent, but they refused to admit their fault when it came to the security breaches, even though I have evidence that their developer downloaded the outdated dangerous plug-in.
More...

27 April 2023

I see the other 35 reviews on here were all posted within a week of each and almost all scored 5. What are the odds of those being real? ?! I am a real person and stuck with AVirtual for over six months and three of their PAs. Eventually I had to give up. I invested so much time trying to get it to work but although they promised a lot, they delivered very little and refused to be accountable. I had to help them with IT, they seemed unaware of even basic project management skills and their spelling and grammar was often poor. They made many mistakes but weren't interested in fessing up or taking accountability. Hugely frustrating, massively time consuming and ultimately completely pointless. They have a lot of problems in South Africa with 'load shedding' or power cuts as we Brits call them and you have to be organised with backup power or chaos ensues. Their management tells you they are on top of it but that wasn't the reality I encountered. Still chasing them for money I (stupidly) paid them for a car tax disc they were supposed to organise but never materialised. They made every excuse they could think of and now simply aren't interested. I'm sure there are way better companies out there for managed PA services. Never again. More...

24 January 2022

AVirtual are an excellent company whose staff offer a very friendly and professional service. They are very reliable, trustworthy and conscientious. I can't fault them. Highly recommended for any company looking for a flexible PA and who needs support More...

24 January 2022

Great professional and friendly service - Holly Young has made a huge difference to our work life and given us the space to focus on other areas of our business. I would highly recommend both her personally and AVirtual as a business. More...

24 January 2022

My assistant Pam has helped me progress projects and save a lot of time in the process. Simple to set up, easy communication and great results. Thanks!

verified
21 January 2022

Virtual Personal Assistant

I had a lovely friendly call with Rebecca. I immediately felt the weight being lifted off my shoulders when we spoke and I felt she really listened to what I need. I'm looking forward to working together. More...

19 January 2022

Sarah Millward is an excellent virtual assistant and is now part of our team at Yellow Door. She is quick to reply, gets the job done and does it with a positive, can-do attitude which is perfect for our culture. I highly recommend AVirtual and Sarah's service in particular! More...

19 January 2022

A great service. Richelle has been a wonderful addition to the team, prompt and courteous at all times. Deadlines met and work carried out accurately.

19 January 2022

Really amazing and flexible services. All assistants know what their role is. Its been a great experience working with Avirtual, specially Kiara (Y)

19 January 2022

Simone is excellent - I've had many assistants over the years and Simone is the best so far. Very competent and takes the initiative. Easily able to assist across many parts of my businesses. More...

19 January 2022

Couldn't speak more highly of Tracy who has now supported us for 10 months. She is efficient, proactive and thoughtful, takes ownership and is an absolute pleasure to work with. We are a small charity with very limited funds and really feel that Tracy has our best interests at heart. As and when our budgets permit we would very much like to increase her hours and the scope of her role. More...

19 January 2022

I've been with AVirtual for a month now and it has already proven to be a great choice. Melani is friendly, efficient and proactive, allowing me to focus on building the business!

19 January 2022

I first stumbled onto AVirtual & Outsourcery while investigating hiring an office assistant but quickly realised that their services was better suited to our needs. As a small business we can not afford a highly skilled and qualified executive assistant and an office assistant would not have fit the bill. I was initially sceptical but their flexible offering gave me the opportunity to give it a try. I have only been working with Monique Ritter a few months now but from the get go her professionalism impressed me. I am slowly but surely finding Monique doing her magic with the the important every day tasks that is needed to run a business but so often distracts and drains the energy needed to improve and grow a business. Via AVirtual's network of skilled assistants backing Monique up, even the more complicated projects that has been on the to-do-list for ages are steadily moving forward which would have been impossible without Monique help. More...

19 January 2022

My assistant Pam has helped me progresss projects and save a lot of time in the process. Simple to set up, easy communication and great results. Thanks!

19 January 2022

Great service from Stacey in particular. Love working with her and recommend to anyone thinking of using this service. It's really helped me!

19 January 2022

The AVirtual through Outsourcery service is quick and easy to navigate. I was matched to the right person first time. We are just at the beginning but my new VA Yvette ‘gets it’. A month in, I’m more organised already. More...

19 January 2022

Very impressed with service at avirtual. Easy to set up, great payment options and an excellent support with Juliet. Very happy and would highly recommend them.

19 January 2022

Su has demonstrated brilliant organisation skills, an ability to work on tasks independently as well as superb initiative and has become a valuable member of our team.

19 January 2022

I have been using A-Virtual services for around 2 years. Overall the service is fantastic from the team itself to my own EA's. While it took a little time to get the right EA as a partner I am delighted with the excellence, professionalism and impact it is having both personally and professionally. Thank you team A-Virtual! More...

19 January 2022

Nicole is a pleasure to work with - positive, efficient, can-do attitude, open to learning new skills when needed and to taking feedback. Communication works well. An asset to me and my business. Dealing with AVirtual more generally is also a straightforward and positive experience. More...

19 January 2022

Yvette has been so great in the short time we've worked with her. Her attention to detail, organisation and professionalism are second to none. She is such a vital part of the day-to-day running of our agency and we couldn't do without her! Thanks Yvette :) More...

19 January 2022

We work with a great team of VAs. They communicate clearly, offer ideas and come up with solutions. Appointments are always kept. A pleasure to work with.

19 January 2022

Michelle is exceptional.
Having her as our administration support is such an incredible benefit for our company.
She always goes beyond and above the usual comfort zone, anticipates the problems, and shows a deep interest in solving our problematic challenges and bringing adequate solutions.
She is considered a part of our team and she has significantly helped us improve the quality of our service and make a difference together.
We are happy to have such an amazing, reliable and caring person among us.
Thank you Michelle!
More...

19 January 2022

We've worked with a few VAs from AVirtual, and have been happy with the completed work we delegated to them. Most recently Danike & Roxanne helped us with an urgent task which was done quickly and efficiently, we highly recommend working with AVirtual.

19 January 2022

The support and services provided by AVirtual are essential to running our business and working with Lauren has been an absolute pleasure. The VA solution cuts out the stress of the hiring, training and payroll process which usually happens when adding a traditional PA to the team. More...

19 January 2022

Tanya at AVirtual has been an amazing addition to the team. She is extremely thorough, diligent, and trustworthy!

19 January 2022

Bring such a busy operation with a deliberately lean operating style we find the work we get from our AVirtual PA, Donna Constant, to be a huge benefit.

Highly responsive and skilled across time management, scheduling, content distribution and social media management, Donna is a core part of our team.
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19 January 2022

Using AVirtual has been a gamechanger for me in running my own consultancy business. Now I can focus on getting the actual work done knowing that Paula has the details covered and is there to tackle those regular admin tasks that I am really not good at

19 January 2022

It's been simply a breeze working with Rebecca, Nina & Lauren at AVirtual. They work both efficiently and professionally and have made the development of our business as we look to expand so much easier and quicker. In fact, it really does feel like they're very much part of the company! I can't see us ever going anywhere else for VA help when the quality of the service and personnel is of this quality - and such great value for money. More...

18 January 2022

We are very happy with AVirtual, and in particular with Savannah-lee, who's supported our growing team across the UK & Europe, doing everything from managing recruiting steps to planning team events. Highly recommend working with them! More...

18 January 2022

Just wanted to say that I'm working with Savannah at AVirtual and she's amazing! She's always polite and helpful and extremely easy to work with. She's made a huge impact on the efficiency of our business already! I couldn't recommend her and AVirtual enough... 10+ stars. More...

18 January 2022

After having to ask to change VA to get one that was good enough, the company responded brilliantly. Their customer service was excellent. They then gave me three to choose from, all of them good people. And I ended choosing Juliet Snyman. And what a find she's been. She's so wonderfully personable, charming, polite, thoughtful and very professional. Her work is excellent. And, as a result, she's indispensable to my work and non-work life. More...

18 January 2022

The AVirtual through Outsourcery service is quick and easy to navigate. I was matched to the right person first time. We are just at the beginning but my new VA Yvette ‘gets it’. A month in, I’m more organised already. More...

18 January 2022

3 months ago
Atrayah was very helpful for us at a time we needed someone to manage our lives outside of work, errands, projects, finding suppliers, organising family events etc. Excellent diary management, research capabilities with regular, clear communication. Thank you! More...

18 January 2022

We have been using these guys for >2 years and the team, level of service and vibe is absolutely amazing. Highly recommended.

Carmen from AVirtual is an absolute superstar and has been a truly great addition to our team as a permanent superstar. We are very greatful to have her on board!
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18 January 2022

Karen has been amazing. Going the extra mile and adding significant value from Day 1. Our business is not an easy one to grasp, but Karen has seamlessly integrated into the team and process. Thank you!

The AVirtual experience has been world-class and delivered on what I needed. I highly recommend working with the AVirtual team!
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18 January 2022

I cannot recommend AVirtual more highly. They presented me with two seemingly fabulous candidates to interview and I chose Charlie Thornton . .. that was over a year ago and I could not have run my business without her. She is the best employee I have ever had and she's not even my direct employee. Thank you AVirtual and thank you Charlie even more so. If there was more than 5 stars available you would get it. More...

Services

At Avirtual, you get a dedicated virtual assistant who works with you and your business. They are your go-to person and understand your needs completely.

Your Virtual Assistant can help you with:
Personal Tasks such as:
- Travel Research and Scheduling
- Calander Management
- Handling Credit Card and Bank Statements
and much more

Business Admin such as:
- Document Formatting
- Powerpoint presentation preparation
- Email corrospondance
- Diary management
and much more

Family Tasks:
- Shared account with your family management
- Research and holiday planning
- Restaurant booking
- Finding a baby sister
and much more


EVERY MONTH YOU ARE SUPPORTED BY A DIGITAL MARKETING ASSISTANT SUPPORTED BY A TEAM OF EXPERTS

Whether you are trying to define your brand, increase visibility or generate sales leads, marketing is a key component to your success.

AVirtual marketing assistants offer cost-effective, dedicated, ongoing marketing support. We pair you with an experienced marketing professional who develops knowledge of your business and becomes an extension of your team.

RECRUIT A HIGH-QUALITY REMOTE EMPLOYEE WITHOUT PAYING ANY RECRUITMENT FEES.

We supply highly skilled remote employees from 40 hours a month to full time. We don't charge any recruitment fees and have many teams members available within 48 hours. We recruit on spec for many clients in as little as two weeks.

https://remoteemployees.online/services/

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