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Apple Core Support

(33)
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‘19 Certificate of Excellence, 2019

About

Apple Core Support is a Dorset based Apple support company with over 30 years experience looking after Mac users. The owner is a qualified Apple engineer and holds the Apple Certified Macintosh Technician (ACMT) status. We can offer onsite repairs, training and support.

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1 hire on Bark
4 min response time

Reviews (33)

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4.5/5

33 customer reviews

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29 August 2025

Saved my e-mail and fixed all problems remotely. I have never encountered better service. Polite, friendly and professional. Many thanks.

Reviewed on Yell

5 March 2025

I contacted Richard through the NextDoor website, he responded very promptly and visited me yesterday. In one and a half hours he cured all my Mac problems and taught me some hints and tips for getting the best out of my iMac as well as sorting out links between my laptop, phone and office computer. He explained everything clearly without being patronising or using "computer speak". thank you Richard, I will definitely use your services again and recommend you to all my friends and colleagues. Di B More...

Reviewed on Yell

9 June 2019

Richard of Apple Core Support has been supporting our business for many years. He is a total expert in all things Apple, as well as being a nice guy to work with. He explains options clearly and is completely calm and unfazed in emergencies. Apple Core provides cost-effective, timely advice and support and there is never any upselling. Highly recommended. More...

Reviewed on Yell

19 January 2019

The only thing I hate bout is they start timing letting dude taking clothing off all and they just wasting your time with out a massage. They massage you and they leave for a minute & comes back to give you a massage and leave. I mean come on. That just wasting time that WE paying and they not giving you a full massage. That’s why I don’t give tips as she ask for it. More...

Reviewed on Yell

15 January 2019

Friendly, approachable, efficient, as well as realistic advice, in an area where it is so easy to get lost in the jargon and techery.Couldnt recommend highly enough!

Reviewed on Yell

21 October 2018

Great massage and nice people. For a 60 dollar massage I tipped them 20 (reasonable, right?), for the kindness and hard work. They appreciated it so much. Very convenient location and parking is easy. Also the plaza has bubble tea and sushi. Perfect! More...

Reviewed on Yell

21 September 2018

Don’t understand how this business happened. They say if you want massage must pay before. Ok i give money to them. But they say more more and more. ... they told me busy busy busy.. (but not at all) want massage pay more more more ... hahaha !!! Give my money back and walk out More...

Reviewed on Yell

21 September 2018

Worst massage I've ever had... And then I'm asked for a 20 dollar tip!!! Rude as he'll...

Reviewed on Yell

30 July 2018

Apple Core Support recently upgraded the 1TB HDD on my 2011 27”iMac to a 2TB SSD. They did an excellent job from start to finish. A clear explanation of options, risks and costs beforehand was given. I was able to drop my iMac off at the weekend and then collect the fully updated machine 3 days later. Apple Core support were even able to turn my old HDD into an external drive for me at very reasonable cost. All in all, everything I expected from a very professional company. Nice one! Would use again and recommend to others! More...

Reviewed on Yell

23 June 2018

Went to see about getting a massage. Was told to “pay now” before getting the actual service I was there for. After translating that paying before receiving service is not how business works - she then told me “busy” at least twenty times. Not sure how this place is in business. Very rude More...

Reviewed on Yell

22 May 2018

I originally approached the local Apple recomended repair place to get this job done, but they couldn't seem to care less about getting my business - they invited me to make an appointment in five days time to bring my computer in to them and they couldn't tell me how long they would have it. So I thought I would give Richard a go and he was brilliant. He came and collected the laptop (I think next day), sent me pictures of the inside before he cleaned it, fitted a new Apple battery and delivered it back to me and it was still quite a bit cheaper than the Apple recomended place.d More...

Reviewed on Yell

19 May 2018

I love this place!

Reviewed on Yell

19 May 2018

Quality massage but expect to be asked for a significant tip.

Reviewed on Yell

29 March 2018

Very impressed expert knowledgeeasy to talk tospecially for people like myself of the older generation.Well worth the money

Reviewed on Yell

7 March 2018

Extremely efficient all problems resolved in twenty minutes.

Reviewed on Yell

15 January 2018

Richard 1st came along to help solve an email issue which he did promptly. Since then I have used his services for training and have regular lessons and he is able to describe things in a manner that I can understand and get more from my computer. I am in my 80's and many modern terms mean little but Richard explains them in plain English. Highly recommended. More...

Reviewed on Yell

15 January 2018

Excellent service, regular proactive updates, picked up and delivered back and a swift turnaround over the christmas period as well. Thanks Richard for fixing my Mac.

Reviewed on Yell

22 December 2017

Sad to say, I rely very heavily on my MAC and a couple of days ago, it blew something and stopped working. Richard from Applecore support reacted immediately, coming to collect the MAC, and gave a very fast (and honest) appraisal of what needed to be done. He repaired the machine swiftly, and brought it back to me. In these days where everything seems an epic, Apple Core Support were outstanding, efficient, and very cost effective. I cannot recommend them highly enough. More...

Reviewed on Yell

22 November 2017

On Monday, I had a problem with a newly-updated browser. Try as I might I couldn't get it to work. One phone call to Apple Core Support and by Tuesday it was all done and working again. I wouldn't go anywhere else for my computer-servicing needs. More...

Reviewed on Yell

5 August 2017

Richard provided the most fantastic, efficient and cost effective service I could have imagined. My Mac had trouble booting and after Apple reinstalled a new system, they were unable to recover or transfer my precious data (which I hadn’t backed up)! I discovered Apple Core Support online and have been blown away by Richard’s amazing service. My laptop and data are my lifeblood, so I was very stressed, but Richard was extremely reassuring and clearly explained what he thought the problem might be. He was able to quickly recover and save all my data, gave fantastic advice on the best replacement hard drive, installed a brand new one and cleaned up my entire laptop, inside and out. It came back to me looking and feeling brand new, much faster and all my data and apps were back in their rightful place. For future Mac support, I will now skip over the Apple store and come straight to Apple Core Support. Richard, thank you so much - you have a forever loyal customer in myself and my family More...

Reviewed on Yell

5 August 2017

Richard provided the most fantastic, efficient and cost effective service I could have imagined. My Mac had trouble booting and after Apple reinstalled a new system, they were unable to recover or transfer my precious data (which I hadn’t backed up)! I discovered Apple Core Support online and have been blown away by Richard’s amazing service. My laptop and data are my lifeblood, so I was very stressed, but Richard was extremely reassuring and clearly explained what he thought the problem might be. He was able to quickly recover and save all my data, gave fantastic advice on the best replacement hard drive, installed a brand new one and cleaned up my entire laptop, inside and out. It came back to me looking and feeling brand new, much faster and all my data and apps were back in their rightful place. For future Mac support, I will now skip over the Apple store and come straight to Apple Core Support. 
Richard, thank you so much - you have a forever loyal customer in myself and my family. More...

Reviewed on Google Maps

2 August 2017

Richard has been so patient with us with an unending stream of problems with my mac, and my son's and always turned everything round really quickly to get us going again. Particularly appreciated him driving over with the wretched machine in the vilest weather. The team player fixer mode has been brilliant too for smaller problems. Really recommend him More...

Reviewed on Yell

19 May 2017

Well worth the cost. Extremely relaxing.

Reviewed on Yell

19 May 2017

They have a sign for foot massage but they refused to do foot massages.

Reviewed on Yell

19 May 2016

Great massage and great price.

Reviewed on Yell

29 October 2015

So I spilled water over my macbook pro...worried about all the horror stories online that said I was likely to lose my machine. ..No fear, Richard picked it up the next day and was able to clean and sort within 48 hours.Not only was he speedy and efficient he can also speak in understandable terms meaning I could understand what he had done and why! I am going to be booking him in for a tutorial session for all my mac queries that have been niggling for a while.I do not often write that a service is outstanding but this is one of those occasions when it is appropriate to do so. Thanks Richard see you soon! More...

Reviewed on Yell

19 June 2015

Richard arrived at my home exactly on time and sorted out all my Apple Mac problems. He had some extra suggestions such as making my printer wi-fi and, all in all, he provided an excellent service. He is a very nice guy and I wouldn't hesitate to call him again if I had any more computer problems. More...

Reviewed on Yell

14 April 2015

Fantastic experience from start to finish! I'd put off having my iMac serviced for months - wish I'd called Richard ages ago! From the initial contact, to arriving when he said he would, and having my computer back with me working perfectly much sooner than expected.... every step was easy, informative and just the kind of service that is very hard to find these days.Thanks Richard - you have a long term customer here! More...

Reviewed on Yell

19 February 2015

I had been having trouble with my Mac Book for a little while, After coming to Apple Core Support, and getting the help and support, with a remote session, my Mac is now free of trouble and back to normal! Thank you very much to this very professional and caring company! More...

Reviewed on Google Maps

3 February 2015

iMac hard drive died - thought I'd lost everything! Richard came to the rescue. Everything restored, new hard drive and more memory. I now do regular backups. Highly recommend! More...

Reviewed on Yell

3 September 2014

Called Apple Core Support last week as my Mac Book Pro was running slow. Over the telephone discussed this with Richard and it became apparent that I needed to upgrade my RAM from 4GB to 16GB. Within 3 working days was visited on site and now Mac is like new. No need to send the Mac away, visit on site . Would recommend to anyone both personnel and business customers. More...

Reviewed on Yell

28 August 2014

Having managed to lose an SD card in my iMac's CD drive I contacted Apple Core. Richard turned up on time the next day and sorted my problems in short order. Nice to meet a man who understands exactly what he is doing, and can give complex advice in simple English. Thanks for excellent and keenly priced service.Fabian Malbon More...

Reviewed on Yell

27 July 2014

My MacBook picked up and delivered back after repair. I was kept informed of progress and work being done. It is a bonus to find such an Apple repair facility in Dorset, especially one that will work on the unit at one's home if requested. The cost was very reasonable. I would highly recommend this company. More...

Reviewed on Yell

Services

We can offer bespoke training created just for you so you are learning what you need to learn and not sifting through a class room course that only 30% of the content is of any use to you. We will also come to you and train you on your own mac in your own home or office so what you are learning is 100% relevant to your day to day use of your system

We can service, repair and upgrade any Apple Mac equipment and all work is carried out by a Apple Certified Macintosh Technician

We can offer remote support to any Apple Mac wherever you are in the world

We offer phone only support plans so if your having trouble call us

We can advise you on any Mac upgrades and then carry out the work for you including memory upgrades, hard drive replacement including data transfer, SSD and Hybrid drive upgrades including all your data moved to your new drive. All work carried out by a Apple Certified Macintosh Technician

We are here to help support all you Mac needs

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