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Animals at Home West Leicestershire

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‘21 Certificate of Excellence, 2021

About

Animals at Home is established to provide high quality pet and animal care services.

We are fully qualified in City & Guilds Technical Competence in Dog Walking.

We're fully committed to giving you and your pets the best tailored service possible;

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5 hires on Bark
47 min response time

Reviews (61)

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5/5

61 customer reviews

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29 January 2026

Jacques was great, I had to have surgery on my knee. She picked her up from Delvallie Kennels and bought her home to me, I was in bed, Jacques even offered to make me tea. Professional, qualified, reliable, competant, and friendly, I would trust her any day with my Lotty... thank you Jacques... 💛 More...

Reviewed on Facebook

16 January 2026

Very helpful from the initial phone call and organising the pick up from Dogs Home in Loughborough. The day of pick up went like a dream with the ambulance- taxi arriving right on time for my departure from the Dogs Home. They were pleasant, welcoming and efficient in helping get my Labrador into the vehicle. The dog was housed in a large crate in the van , very secure and my dog completely becalmed during the 12 mile journey. They were most pleasant as I rode in the front of the vehicle. Very easy to converse with and most encouraging and knowledgeable. We arrived without any problems and most helpful on my disembarking with my lovely Labrador. A most enjoyable experience for my dog and myself as taking a dog to a new home is a big responsibility. You want everything to go like clockwork and it was all a pleasure. Definitely recommend the service for the conveyance of a dog or other pet. They offer other dog services. I will definitely be using them as long as I am a resident of the Leicestershire area.😊 More...

Reviewed on Facebook

15 September 2025

I was unable to board my cats in a cattery so contacted Animals at Home (Rotherham). Jennie contacted me, visited my cats to introduce herself, got to know them and search out their hiding places. Hettie and Basil were looked after exceptionally well, they were fed and watered, cat litter cleaned, treats and fusses provided, all stress free for them and me. To top it all a stray who I feed was also fed daily, which was over and above what I expected. In a nutshell, I will be using the service again in November as I am happy with the service provided, it was great value for money, Jennie even left some milk and bread for my return. Thank you from Mark, Hettie, Basil and Mr Bumbles (the stray, who will probably be in the house very soon). More...

Reviewed on Facebook

12 August 2025

I so happy we chose this company. back in June we lost our marley my parents lab.... such a beautiful boy. animals at home helped us say goodbye to our best friend. great service by good people

Reviewed on Facebook

22 April 2025

I cannot recommend Lynette and AJ highly enough. They provide a fabulous friendly and efficient service. During a long period in hospital they took brilliant care of my two cats, keeping in regular contact. I had used their services in the past so had no hesitation calling them when I needed their help. They dealt with supplying food, vets appointments, flea treatments and keeping my property clean and tidy with great care. They are true animal lovers and I knew my cats were in great hands and being well cared for. It was also reassuring that they were keeping an eye on my property while I was in hospital and it was clean and tidy when I returned home. More...

Reviewed on Facebook

7 December 2023

When several taxi companies and uber let us down with cancellations and other nonsense getting my 10 year old husky back from surgery, Animals at home were here for us, with no notice. Absolutely stellar.

Reviewed on Facebook

7 October 2023

I lost my parrot for almost two weeks, and Louise was absolutely amazing, I met her at Bunkers Park playing the sound of my parrot I shared on Facebook, she was helping me to find him the whole time he was gone. I was lucky to find him in the end, and did meet Louise again for a cup of tea, she's an incredible and caring lady that loves animals and restores faith in humanity. Thank you Louise x More...

Reviewed on Facebook

30 July 2023

We cannot thank AJ and Lynette enough for all their help last weekend when we tragically lost our Ruby. We was in a state of shock and they came to our rescue. Their kindness and compassion is second to none. They picked ruby up and dropped her ashes back within 3 days. You are truly amazing ladies with hearts of gold. Much love. Stacy and sally xx More...

Reviewed on Facebook

27 June 2023

Thank you Jo for coming to do our doggy’s Nails today.
Highly recommend, despite our dog being nervous, Jo was really reassuring and fantastic. Managed to find that some Peanut Butter on a lemon juicer 😂, was the way forward to keep her distracted.
Definitely will be using Animals at Home in the future. ❤️

Such a lovely team especially as unfortunately on our first appointment, I’d just found out the passing of a loved one minutes before Jo came and she was really lovely and understanding and the team contacted me to send their condolences.

Thank you again ❤️
More...

26 June 2022

Found Emma wonderfully reassuring as I was concerned about leaving my elderly cat for a few days. She clearly understood her needs and sent me photos to let me know my cat was OK . I would definitely recommend Animals at home. More...

Reviewed on Facebook

4 June 2022

They will do the jobs that a distressed owner doesn't want to have to do

Reviewed on Facebook

13 May 2022

Sadly I lost my dog Elle , after 14yrs , Animals at home came and were wonderful and caring , towards Ellie and myself . They brought her ashes back to me then , I’d recommend them to anyone
Thankyou from myself and Ellie XX
More...

Reviewed on Facebook

23 April 2022

My dogs have stayed with Debbie in Torbay on quite a few occasions. Wonderful to be able to go away and know that they are having a whale of a time and well looked after. Highly recommend.

Reviewed on Facebook

16 March 2022

Nicola Liverpool base was amazing with me for my cat who passed away sorted everything out for me thank you so much X

Reviewed on Facebook

verified
19 February 2022

Pet Sitting

Immediate response to my enquiry. Dealt with politely and efficiently

6 June 2021

Fantastic care and attention for our puppy in the Isle of Wight

Reviewed on Facebook

27 May 2021

Animals at home have been fantastic with my cat so far! I booked them for the 30 minute cat sitting visits for our holiday. They came over for a discussion on exactly what she needs & to learn her routine. They have a great balance of professional, but friendly & casual. They give updates, pictures & videos of the interaction to reassure you on how they're doing whilst you're away. It's all at a very good price for such a great service. My cat is very nervous around new people as she hasn't had much exposure to new people because of lockdown. After a couple of visits, she's been getting more fussy & comfortable with him. I definitely recommend them to anyone More...

Reviewed on Facebook

28 April 2021

First class service from Sarah at the North West Kent branch. Collected and delivered back with thoughtfulness and care. Would highly recommend. (cremation service) More...

Reviewed on Facebook

7 February 2021

Lynette, from the kings Lynn and West Norfolk branch of Animals At Home, collected my new puppy for me last Friday. I was extremely happy with her service. I chose Lynette from a variety of different puppy carriers because of her detailed email response and her reassuring words when I phoned her up. She kept in touch for the whole journey, from Barnsley, and as Amber, my puppy, was so small she put her in a cat carrier on the front seat with her. This meant she could immediately see if Amber became upset or needed changing-which did happen. She also stopped for cuddles with the puppy and to feed her. Therefore, Amber arrived happy, calm and settled, even though she had had a very long journey. I cannot recommend Lynette enough. Many thanks again for a wonderful service. More...

Reviewed on Facebook

20 October 2020

A massive thank you to Andy Kinnard of Animals At Home (National Forest) Ltd. I was really stuck getting my dog to a veterinary appointment. I contacted Andy and at really short notice was able to arrange for him to pick up my dog and take him to our local vets. He was incredibly professional and my dog was so relaxed. He made the whole experience completely stress less for myself and my dog. I cannot recommend Animals At Home ( National Forest ) Ltd enough. Thank you Andy Kinnard Kindest regards Laura Harris and Oscar x More...

Reviewed on Facebook

11 September 2020

Estelle took care of our late Lola and kept our distress to a minimum by arranging the services needed for her to rest. Thank you so much, I would recommend Estelle to anyone looking for pet help - including pet sitting.

Reviewed on Facebook

16 August 2020

Russel has been looking after my cat Bert for around 8 years and he is so reliable and trustworthy, I can not recommend enough

Reviewed on Facebook

10 August 2020

Andrew at animals at home ,Burton on trent, provided us with a fantastic service. He visited our cat daily giving him lots of fuss, tidied up his mess when he decided to shred some of our carpet and knock off a glass pot and even put out our bin. Importantly he emailed us to let us know how our cat was and what he’d been up too. I would recommend the Burton team and will be using them again. More...

Reviewed on Facebook

30 July 2020

Very highly recommended , Jeff has been a amazing ,compassionate , and extremely supportive through the difficult time of the illness of my cat through to his passing. Extremely grateful for all his service and the advice Jeff has given me. More...

Reviewed on Facebook

5 May 2020

Animals@Home South-East Herts. Have just used their services. I dealt with Cheryl and Wayne. I want to tell everyone about them, so I will. Efficient, Professional, Trustworthy. Most of all extremely caring for my pets with great consideration for me also. I will certainly use them again. I also want to say a big THANK-YOU to them. :-) :-) :-) More...

Reviewed on Facebook

18 April 2020

Donna and Jeff collected our puppy from South Wales to West Yorkshire, She arrived so chilled, fantastic service. Would definitely recommend thank you so much x

Reviewed on Facebook

10 April 2020

I highly recommend hayley and Arnie from southport animal's at home very professional very reasonably priced as well. They kept both myself and my pups breeder informed the whole journey.

Reviewed on Facebook

3 April 2020

Donna and Jeff are one of a kind! The care and compassion they have for animals and their owners is just amazing. Donna and Jeff went over and above with their support and reassurance, at such a difficult time, it truly was amazing. I can't thank them enough for what they did for me and my family. Donna, Jeff and Bev have such big hearts, you won't find a more lovely company. Thank you so much!!! More...

Reviewed on Facebook

25 February 2020

level of service, attitude towards work, and just generally nice friendly and outgoing members of staff. one of the best companies you could ever hope to find.

Reviewed on Facebook

30 December 2019

Con and Nora have looked after my cat on many occasions and I honestly couldn't recommend them more highly! They are incredibly warm, friendly and really put you at ease with leaving your pet in their capable hands. If you're looking for a pet sitter in North West London- you have to use them! More...

Reviewed on Facebook

27 November 2019

Patrick and his wife Shirley are lovely people, our dogs both trust and like them, and we can go out for the day with complete peace of mind, knowing our animals are being taken care of

Reviewed on Facebook

26 October 2019

Our dog Ruby loves her visits with Melanie, she gets a lot of variety in her walks and always seems to have had a good time! Even when we are walking Ruby ourselves and meet Melanie, Ruby has to run over to her to say hello! It's nice to have someone you can trust to look after your doggo. More...

Reviewed on Facebook

26 October 2019

Mel is great with our boys. They love going out on walks with her. She is very loving with our dogs definitely above and beyond just a dog walk.

Reviewed on Facebook

23 October 2019

Puppy care visits are an excellent help in getting Monty used to us being at work. Friendly, helpful and accommodating, animals at home are great

Reviewed on Facebook

20 October 2019

Very, Very highly recommended. Would not hesitate to recommend or use again. Very knowledgeable, great service and communication. Gave us real peace of mind in caring for our 2 cats with home visits while we were on a recent short trip away. Paul and Wanetta Johns More...

Reviewed on Facebook

22 September 2019

Fantastic service from Donna for our elderly pony, she went the extra mile to ensure that she was well looked after and the phots that she sent were a great touch! Thanks so much we will be using Donna again in the future. 5***** More...

Reviewed on Facebook

31 August 2019

A fantastic and trustworthy pet sitting service. Wayne and Cheryl were so loving towards our elderly tabby cat whilst we were on holiday. They sent us updates and were incredibly efficient. We felt secure in the knowledge that our cat was in caring hands and would use their services again and highly recommend them. Thanks so much. Naomi and Guy. More...

Reviewed on Facebook

14 August 2019

A@H have cared for our cats for many years and we always know we can go away and that they are in good hands. This includes contacting us to discuss any issues that might crop up, such as whether certain behaviours are usual for that cat etc. Highly recommended.

Reviewed on Facebook

10 August 2019

Wayne and Cheryl make a fabulous team and I was impressed with their professionalism - the qualifications they have acquired reassured me that my four legged family members were in the right hands esp as one of the dogs is an older boy...

Reviewed on Facebook

20 July 2019

Wonderful home boarding service. My dog Teddy loves being with Melanie. Reassuring to have photos and messages most days whilst I’m away. Thank you Highly recommend

Reviewed on Facebook

7 July 2019

Reviewed on Facebook

18 June 2019

The most amazing network of help .. well done????????????

Reviewed on Facebook

14 June 2019

Melanie had a bond with our cat Flick as soon as she walked in for the pre-meet before we went away. Brilliant care provided and regular updates from Melanie put our mind at rest whilst we were away. I could never send our cat to a chattery. So this was a great solution. Definitely recommend this service to anyone needing pet care More...

Reviewed on Facebook

11 June 2019

I was so relieved to discover Animals at Home close to me. Melanie was very approachable when I contacted her to visit my tabby Alfie. I love the idea of being able to leave Alfie at home without the stress of leaving him in a cattery and getting him there and back. Well priced too. I’ve used Melanie’s excellent service several times now and am happy to continue. Alfie is certainly not stressed, so that’s a huge relief for me! More...

Reviewed on Facebook

14 May 2019

I cannot recomend Carol highly enough,my dogs love her and she loves all the dogs she walks. I can no longer walk my friend Heidi and I would be lost without Carol. So would Heidi!

Reviewed on Facebook

7 May 2019

We had Meg pop in to feed and check on our two kittens, while we were in France for a long weekend. It was so nice to get updates! Happily recommend for anyone going away. Very reasonable charges and options to suit your needs. More...

Reviewed on Facebook

3 April 2019

Absolutely amazing service. Jane was incredible helping me get my rescue cat to the vets. Thank you so much

Reviewed on Facebook

22 March 2019

Extremely great service, highly recommend

Reviewed on Facebook

27 February 2019

Mel came to look after my 7 Papillons overnight for 10 days while I was away. She came to meet the dogs before I went and learnt their routine. Mel had a great rapport with the dogs and communicated well with the friend doing the day care. I would definitely recommend her and have passed her name onto several friends. More...

Reviewed on Facebook

1 January 2019

Melanie looked after my mum's dog, Charlie over the Christmas period. He loved it, you were fantastic and we went away without a worry. We can't thank you enough would highly recommend to anyone that wants the personal touch for their beloved pets. Thank you so much for your love and care xxx More...

Reviewed on Facebook

Q&As

It is an absolute pleasure to offer such a valuable service to our clients and their pets.

As well as offering a trusted and dedicated service to my clients, I also have a genuine passion for caring for their pets.

We have carefully followed the government guidelines within all of our services to ensure our clients are safe.

Services

Offering a service where we can take you and your pet for their veterinary appointments in our DEFRA licenced pet ambulance.
The service also includes transport to anywhere in the country for relocation or re homing.

A Service where we would stay in your own home to take care of your pets when you are away.

A licensed service where your dog would stay with us in our own home while you are away.
Offering individual care and attention. A great alternative to a kennel stay.

A service where we would visit your cat and small furries in your own home.
The service includes feeding, litter tray cleaning and fussing.
We also are happy to care for small holding animals.

A service where we take care of your beloved pet when the time comes for them to pass.
The service includes an immediate arrangement for collection of your pet from either your own home or veterinary practice.
A private individual cremation. A brass engraved wooden casket or scatter box and a personal return of your pet's ashes the following day.