No shop to visit. I come to you.
Repairs/upgrades to Windows computers and laptops and other equipment, including setup of new machines. Speedup slow machines by installing a replacement SSD hard drives. Data recovery. Transfer of data to new machines.
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What do you love most about your job?
My job is what was my hobby. I enjoy meeting new people and making their computer work better for them.
What inspired you to start your own business?
I worked for one of the Banks for 28 years, the last 9 years of which were spent doing PC support whcih I loved. When I left the bank (20 years ago) I decided to carry on the same work supporting local home users and small businesses.
Why should our clients choose you?
I am a one man band, with over 30 years experience of doing PC (Windows) support, I can be contacted easily by phone/text/WhatsApp/email and can usually get out to see the problem the same day or next day as appropriate. Depending on the problem I can either fix onsite or where there is more work involved I will being the machine to my home where I will fix (if possible) and return in a timely manner.
Can you provide your services online or remotely? If so, please add details.
I do subscribe to a remote access service, and can do some jobs remotely. A lot of customers are wary about remote access which is understandable, and they do prefer me to visit which I am happy to do.
What changes have you made to keep your customers safe from Covid-19?
As most of my work is in the customers homes it was difficult but I had hand sanitiser in my car which I used before and after any job. And I obviously also wore a face mask.
New laptop/desktop setup
Setup amd configure new machines, including transfer of data from an old machine or hard drive
Install and configure software
Install and configure software including Office and security software
Remote Support
I subscribe to a remote access service which will allow me to carry out work remotely, if you are happy for me to do so.
Virus/malware removal
I can remove any virus or malware infection your machine may get.
In many cases the best option is to backup the machine, wipe the hard drive, reinstall Windows, updates and programs and restore data. I can do this.
Broadband
Setup and configure machines (including TV's etc) onto your wifi network.
