We are a family run business. We offer advise on all aspects of central heating. We are accredited installers for Baxi, Worcester Bosch and Navien boilers. The boilers we install can have up to a 12 year manufacturer's warranty offering peace of mind against any expensive repairs in the future.
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43 customer reviews
Peter McIntyre
Had an absolutely wonderful experience with this company, professional, friendly, and prompt (which when needing a new boiler in late November is greatly appreciated!)
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Ross MacNab
Had a boiler installed by Aberdeen heating over 4 years ago and have had services done every year since with no issues and boiler working fine. 4 weeks ago the boiler stopped supplying hot water, reported it to Aberdeen heating who then arranged to have it fixed by the manufacturer as it was still under warranty. The engineer sent out took all of 2 mins to notice the boiler had been plumbed in the wrong way round, along with a number of other issues with the install and as a result couldn't carry out any repairs until this was rectified. To say I was shocked and very angry at this would be the understatement of the century. I then contacted Aberdeen heating to have this sorted. After promising intally to get round immediately to sort it I was then met with a wall of silence, they wouldn't respond to emails and when I did call their office I was spoken to rather rudely over the phone and given a list of excuses as long as your arm as to why nobody had been in contact or been out to fix the boiler, these ranged from "oh the person dealing with it is on a call right now, I'll get them to call you back" (they never did) to "but the weather has been bad and we have people off sick and we are too busy". Eventually after 2 weeks I had enough and made a very angry phone call to them demanding something be done and low and behold the next morning an engineer was out to fix it. After this they said they would contact the manufacturer again to get the engineer to fix the initial problem under the warranty. A whole week went past again and I heard nothing. I phoned their office again to ask for an update and was told, rather rudely, that they had passed it on and it was up to them to contact me and arrange the repair appointment. So I then decided to contact the manufacturer directly to see what was going on. I was then not surprised to be told that Aberdeen heating had not contacted them at all and had to make an appointment myself, which is now arranged for next week. That will make it over a month I've had a broken boiler and it still hasn't been fixed. I couldn't warn anyone more than I can to not use this firm, shocking aftercare and absolutely disgraceful customer service. Happy to take your money to install a boiler very badly and do a boiler service with their eyes painted on, only to be missing in action when the thing inevitably goes wrong !!!! Avoid Avoid Avoid !!!! More...
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Jonas Taverne
Hot water cylinder installed. Professional work carried out to a great standard. Easy and great service from start to finish.
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Lukasz Pazio
Great service and great price. Highly recommended.
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Csmmy Jones
Really good service from start to finish thank you will recommend you to anyone
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Liam Sturrock
A great experience from start to finish. Always available at the end of an email or phone, and even phoned me over the weekend to help me with a query after getting set up. They worked around my work commitments and found ways round any challenges here. Very pleased with the service from Aberdeen Heating! They stepped in when another national company let me down badly. More...
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Claudiu Pituc
I needed a new boiler as my old one was leaking. I ordered a new gas boiler and contacted Aberdeen Heating for a quote. They responded within minutes, offered clear advice, and arranged for an engineer to come the following week. Their service went above and beyond — not only did they sort out the larger gas pipe required for the boiler I’d mistakenly ordered, but when the new boiler turned out to be defective, they dealt directly with Bosch and had it fixed the very next day. As someone who runs a bathroom company and works with tradesmen and plumbers every day, I know how rare it is to receive this level of efficiency and professionalism. I’ll definitely be using Aberdeen Heating again for any plumbing needs, and I’ll happily recommend them to my own customers. More...
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N N
Book a month in advance. Took a day off from work and guess what it is a no show. Not even a phone call to say I cant make it. What a disappointment.
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Helen
We recently had a replacement oil fired boiler and went for the version that sits outside the property. The guys worked incredibly hard and did a fantastic job. Everything is neat and tidy and a good clean afterwards was well executed. I would highly recommend this company. The price was very reasonable and both office staff and on site engineers were on hand to answer any questions that I had. Very polite and responsible contractors. More...
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H G R
I would like to thank Aberdeen Heating for their excellent service and Customer Service following the instillation of a new boiler and complete bathroom. I have no hesitation in recommending Aberdeen Heating for a professional service from the Office staff, instillation specialists and their skilled tradesmen. Always friendly, helpful and informative throughout. Thank you. More...
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Jayne mo
I have not a bad word to say about this company or the boys that did the work in my house. Quick service, good communication and nothing was too much trouble for any of them. Absolutely delighted with my new boiler and the level of work they’ve completed. Thank you so much! More...
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Bruce M
Brilliant service start to finish. Good competitive price. Attended quickly I had contacted so many plumbers locally a d didn't even get a response to an emergency fix on a botched up job by a previous contractor. Aberdeen heating did everything they could to help me and even having to order parts the job was done 48 hours later. I can't recommend this company high enough and will be using them for all future plumbing and heating needs. Moved to one star as called them a few months ago to get a small fix to a pipe coming from my boiler. Didn't seem interested. Promised a callback. Not surprised I didn't head from them. Disappointing after the service I received from them as described above. Just tell customers you are not interested instead of have them hanging on waiting for a call. Have found another firm that are more reliable. More...
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kevin westwood
Recently had wilson heating out for an emergency repair. He came quickly and did it for less than I expected. Cant complain
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Lisa Duncan
We recently had our boiler replaced and en-suite fitted out by Aberdeen Heating and on both occasions found the workmen to be really friendly, professional and provided a great service. Very good value for money and very happy with all the workmanship carried out. Would definitely use them again and would highly recommend! More...
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Laura Fairweather
Great job and service from start to finish. Andrew came to view the job and gave us great advice on how to layout out bathroom renovation. We visited the showroom and met with Mark who took over the job. He was always friendly and helpful and answered any questions or concerns that I had. All of the staff were friendly, worked hard and did a great job. We are very pleased with the bathroom and the price that we paid and would definitely recommend Aberdeen Heating. Thank you to everyone involved in our project. More...
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Christine O'Rourke
Really good service from the team who fitted my gas central heating and gas pipes etc . At short notice they also installed a gas cooker and boxed in the pipes no trouble. The guys cleaned and cleared as theywent along so mess was minimal and a spring clean was all that was needed afterwards I would recommend this company and as a bonus their prices are the best. I had several quotes before having the work done and they were very competitive and the best price in the local area More...
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Lucas Zych
We've had a great experience with Aberdeen Heating. Communication with office was excellent and installers were on time, efficient and very professional during any interaction. We've received excellent service and good a value. More...
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Robin Dillaway
Excellent service and reasonable prices. Their name suggests they are limited to heating but can help with just about anything. Very pleased with the work Aberdeen Heating did for us. More...
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Phil Williams
Great service on telephone and engineers
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admin HR
Aberdeen Heating installed an oil boiler for us. At first it seemed like they were really good, but after the boiler was installed we’ve had nothing but problems and they are so rude to deal with. I’ve since had Worcester and engineers to fix the installation and still to this day have problems. The boilers is still only 3 years old. Sandra is very aggressive and Mark never shows up. Waste of time. More...
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Vicky Waller
A lovely and friendly company to use. Sandra was so nice to deal with. Definitely recommend and I felt like they were genuinely wanting to give me a good deal x
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Kenny Gavin
Highly recommend this company. So friendly and professional. New boiler fitted and delighted.
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John McKay
Aberdeen Heating Ltd fitted a new combi boiler for me as part of the Worcester Bosch fast-track installation service. Mark and his colleague fitted it with minimum fuss and disruption, and I would have no hesitation in recommending them to family and friends. Great job, thank you.
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Lorraine B
I was recommended these guys - but as yet I am still waiting for someone to actually call me back - after calling 3 times! ! Well obviously you don't need my business so I will not be using you - if you ever do call me back!!! More...
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Faye Lockwood
Very fast and efficient! We had our boiler replaced and the workers were respectful of our home and tidied up very well after themselves. Their work was high quality and there were no unexpected costs or surprises. More...
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Carol Cooper
We had our downstairs CH pipework replaced by Aberdeen Heating. Sandra was very accommodating with preferred dates and Josh and Ethan did an excellent job and kept us updated throughout. It was great to see young guys with pride in their work too! All in all a great team at Aberdeen Heating. More...
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Thomas Mathew
Don't even know the basics of customer service...
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Adam Catto
Prompt and professional service. Carried out boiler work and repair quickly and at a very reasonable price. Will definitely be a returning customer. 1st class service.
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Dougie Longmuir
Matthew arrived on time, did a few safety checks, carried out the task, ensured the job was carried out satisfactorily by checking pressures etc and left the worksite clean and tidy. He explained every step and was very thorough. Would definitely recommend Aberdeen Heating Limited. More...
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Dorothy Parley
Excellent service from this company.Highly recommend them.x
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Gary Christie
Aberdeen heating installed a Worcester Bosch boiler about 2 years ago and initially everything went well. Last Christmas the condensation pipe froze and so shut down the boiler and emergency heating engineer had to be called out to resolve the problem. Even though 2 other heating engineers have said that the condensation pipe should not have been installed outside Aberdeen Heating are refusing to accept responsibility and I have now had to submit a complaint to Worcester bosch. Gary More...
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Stuart Wood
I used Aberdeen Heating to combine two heating systems, remove a redundant boiler, install a zone valve and fit a cast iron radiator and was really impressed with service received, from quote to project. The team worked really hard when they were on site. They were really knowledgeable, skilled at problem solving, communicated clearly throughout and were always good natured and friendly. Highly recommended. More...
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Callie
Andrew surveyor was very informative on what kind of heating would suit my home. The engineers arrived promptly and tidied up at the end of each day. Office staff were friendly and helpful. Aberdeen Heating were able to fit me in at short notice. Thanks guys! More...
Alfonz Dali
5 star service from the beggining till the end. The workers were proffesionals and left me with nice clean house. Highly recommend.
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hamid entezam
Brilliant service!
I booked a new boiler instillation with Aberdeen Heating. A very friendly and reliable service. I would highly recommend using this company, they also provided me with a very reasonable price!
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Neil McCoy
Exceptional service provided. I needed a new boiler and Aberdeen Heating were able to turn around my request in a matter of days and went above and beyond what I expected in a number of matters. Would highly recommend.
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Richard Jones
Aberdeen Heating installed a new boiler for us last month.Their fitters were brilliant. They installed the boiler in a day. They were clean and tidy in their work. They were quiet and polite. I cannot recommend them highly enough More...
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Benjamin Sherriff
Aberdeen Heating did a great job on our house renovation, which included a new boiler, changing positions of radiators and installing new wall mounted column radiators. Sandra was very helpful and friendly, and really good at finding the right radiators for the job, which were hard to source due to being an awkward size to fit our bay window. The plumbing team were very professional, competent, hardworking, helpful and friendly. Aberdeen Heating have an in house electrical and plastering team, so any minor issues or amendments they’re able to accommodate for you there and then to keep the job moving forward.A very good service, competitively priced and great availability. A great experience! More...
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grant adams
Excellent service from Aberdeen Heating with our recent boiler replacement. Survey, quote and installation all happened very quickly and work was carried out to high standard by proper tradesmen. Very professional family run company - wish there were more around like them. More...
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Lorraine Donald
Thanks so much to Aberdeen Heating for updating my bathroom and heating. Staff were very pleasant. Very pleased with all work done. I'd like to add a special thank you to Sandra and Lesley in the office who were very helpful and a pleasure to deal with! More...
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Harry Craik
Aberdeen Heating installed a new boiler in my daughters house and carried out a first class job. The two engineers were very professional and courteous and I would have no hesitation in recommending this company. The quote that I was given from them was also the cheapest so a double whammy for us. More...
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Iain Morrison
we recently had a new boiler installed by Aberdeen Heating and can thoroughly recommend the Company. The work done was carried out efficiently, quickly by polite and helpful company staff. There was a slight glitch with the electronics, nothing to do with the firm which was rectified as soon as was practically possible. More...
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Louise Wilson
Top class service from start to finish! We upgraded our heating from storage heating to gas central heating. The process took a total of 3 days and everyone was great. Fully informed of everything throughout the process. Good quality service for a great price! Would highly recommend Aberdeen Heating! More...
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Gas boiler replacement
LPG Boiler replacement
Oil Boiler replacement
Full central heating installations
