We Deal Meat And Greet

Outgoing
-Rang when 20 minutes away from airport, got a recorded message that mailbox was full and unable to leave a message
- Continually rang, made 20 calls from my phone, 1 from another persons and eventually had a text exchange with driver
– They eventually collected the car after 1.5 hours, this left us with just 7 minutes to check in, go through security and we ended up running to our gate as the airline was calling for remaining passengers
-My friend had to keep moving the car as the Marshall kept moving him on, as the waiting time is only 10 minutes
-One of the most stressful experiences ever and I truly thought we would miss our flight and holiday,

Return
-Sent them an email in advance of our return asking them to ensure they would be there with the car on our return and of course there was no response
-Rang once we had landed, told us to ring back once we got our luggage, did so only to get answer phone
-Eventually get through and driver arrives with my friend’s car, it has done over 45 miles since we left it with them, the information says the car parking is 0.3 miles (“you cannot get closer” – their advertising)
-The driver said parking is actually in Stockport, which is around 8 miles away and he could not explain the 45 miles, in addition the Sat Nav had been “played” with, why??


This business lies and has misleading advertising, which is a breach of legislation relating to advertising standards. It was so, so stressful and when we were waiting we meet other people who were experiencing similar problems.
My friends car has been used illegally and we want a full explanation of why 45 miles was clocked when in theory it should have done a total of 0.6 miles
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This company is not fit for purpose!