Scrivens Opticians was founded in 1938 by a qualified optician and pharmacist named Solomon Scriven. Our business started operations within the Midlands and have always had a close detail to customer care as well as a fully professional and amazing eyecare opticians service.
The business expanded extremely fast and to date we have over 180 stores across England.
Our aim has always been to give every single one of our customers a remarkable customer service and eyecare locally.
Very good optician.
Jane and Natalie were absolutely amazing!!!! Very helpful. Couldn’t do enough. Highly recommend.
Fantastic service, friendly helpful staff The optician was descriptive and informative Fantastic offers You could even choose frames for a lady that are free We as a family had 3 pairs of glasses for £180 Highly recommend Scivens of Bourne
M Z Iqbal
A refreshing change from the bigger chains that are always very busy and are running late. My appointment went smoothly, was on time and I felt the optician was really listening. The staff were excellent and in fact went out of their way to help me choose my glasses. I really recommend them. More...
Just visited the Chesterfield branch when my sons glasses broke. Even though they were clearly very busy, Diane was happy to help and quickly found a solution so my son would not be without them. Fantastic customer service
mum went to the Burslem opticians , great service and now see can see the tv , her knitting and look cool out in the sunshine
Your Newmarket branch were fantastic. I was recommended by a friend so she got £20 vouchers and I got a £10 eye test and 25% off frames which was a good start. Angela was very professional, friendly and thorough followed by the lovely Emma who possesses excellent customer service skills. I knew what style frames I wanted, she helped me to find them and they were far from the most expensive in your range, she actually listened to my requirements and not just sell me the most expensive frames. My glasses were ready in 3 days. I am very impressed by the service and speediness of my order. I will definitely be recommending Scrivens. More...
I recently moved to a new area. I needed to get my specs repaired. As a bus driver, it's important to see, you see. I visited Specsavers, and they tried to sell me a £159 set of varifocals. I went a further 50ft to Scrivens in Liscard and had them fixed in no time for a fiver. I need some prescription sunnies. See you soon Scrivens! No flannel - just 3 wonderful members of staff on hand. I've found my new Opticians. More...
Very professional and friendly service.
Friendly staff and great service
Fantastic service at Scrivens Willenhall, really friendly and helpful, much safer on the road now.
Lovely optician. Does a thoroughly good test.
Scrivens in Winton are amazing! The staff there are so nice and make you feel so welcome, customer care and service is fonominal!! defiantly 5 stars
My mum is staying with me in Chingford London and for the second time we have had to ask the assistance of the local Scrivens and each time been greeted by Melodee and her colleague. The are so kind and helpful even though my mum doesn’t use their branch as she lives in Norwich. They have sorted her hearing aid each time and when leaving always said anytime you experience problems please do not hesitate to come to call upon their services. Thanks again great service x More...
Place quite small and crowded. Friendly and helpful staff.
I used Scrivens for my hearing aids for several years. I always found them careful and considerate, as I have mobility problems, and provided quick and effective service.
Tina T Mason
After bad customer service to book appointment at SpecSavers, I made contact with Scrivens & spoke with Adam Wow customer service first class, very professional and caring on the phone, he couldn't do enough to make it possible for me to have an appointment at my convenience It really makes a difference to me as a potential customer that the first contact is friendly and professional, that sets me up for what to expect from the company Adam has such a great manner on the phone HE should be training all Scrivens employees on how to manage clients on the phone Thank you Scrivens you have made me happy and restored my faith in customer service Looking forward to my appointment tomorrow :) Have a Blessed Day
a very good experience at my local wimborne branch very friendly and glasses much more affordable than I expected thank you no pressure to pay out on certain products either
Excellent and friendly service, as I have moved to area recently and was looking for a new 'local' optician. Thorough eye examination, very knowledgeable and helpful optician who took time to explain my prescription - and also had my current glasses checked for lens adjustment- very impressed and will go back again!
First visit to Scrivens Rushden today and the team were fantastic. I’ve had bad experiences with two other hearing centres recently so it was a breath of fresh air to finally get something sorted. Very professional and friendly team thank you once again More...
Scrivens in Havant have been brilliant. Thorough examination and helpful staff working out styles to suit me and recommendations for suitable varifocals. So impressed as never got on with varifocals before but their suggestions have been perfect so I now only need one pair of glasses instead of 3!!!! Thank you More...
Fantastic advice on selecting a pair of glasses. Opted for varifocal home & office lenses. I was even advised on which frames suited me best, turned out to be the cheapest (included in the lenses price). Thank you so much.
2 pairs of glasses repaired and replaced an old case.....all for free! Donation into the Alzheimers collection tin. Thank you.
All the are very friendly and helpful in fact I actually prefer scrivens opticians to vision express because you feel that you are under any pressure to buy glasses that are very expensive and this suits myself and my fiance and some other people I know very good customer service would definitely say throughly recommended for anyone who needs glasses or a simple check up
Brilliant service as always by Deb at the Loughborough branch. Really helpful and listens to what you are looking for
Another great experience at Scrivens Feltham. Popped in to have my son’s glasses adjusted; he’s growing and they are pinching his nose. Both pairs adjusted. I asked to book a future appointment for his eye test and was given one just 20mins later. The optician was brilliant; very child friendly, which is extra helpful when your ASD child was not expecting to have an eye test that day. (He was brilliant too). Highly recommend. Will continue to use them even though we have more local opticians. 5star More...
Had a fantastic experience with Emma and my new shiny ear tech... As I call it..... Today I had a quick review and Emma was fabulous sorting out the niggles I was experiencing. Always go see these guys for your hearing needs! More...
Long established opticians and hearing shop. Great staff. And some good deals.
Gave me my hearing back
A big thank you to Emma at your kings heath branch. My brother's glasses fell apart while we were out shopping, he is on crutches at the moment and can't get around too well. Emma kindly fixed them and would take no money even though we offered to pay for her time. The store wouldn't hear of it - thank you so much for the help More...
Brilliant customer service from your Broadstone, Dorset branch again today. Very very happy.
Fabulous speedy service.
Had the pleasure of having my eye test at Scrivens Fleetwood today. Fantastic local optician, no sales pressure. Leanne, Leanne and Becky are fantastic representatives of this company. Customer service is obviously high on the priority list. All very polite and very helpful. Highly recommend anyone to go here. Thank you ladies. More...
I have had a great experience, my first reading glasses which are great and my friends say they look great!
Always 5* from ‘Martin’ and the team in Penzance store! Brilliant service, amazing staff!
Rachel Eyre Jif
Absolutey fantastic service. You went above and beyond with my daughter and made her feel at ease
Scrivens Fleetwood is brilliant!absolutely brilliant staff who was fantastic with me my partner and 2 children resulting in my 1 year old screaming all the time we was there and the staff was absolutely brilliant with her and my son..such welcoming staff didn't feel like we was at the opticians that's for sure . definitely chose the right opticians to go to! Xxx More...
Great practice, fabulous staff, always get looked after when I’m there, give them a try !!!
Excellent and friendly service from staff at Crewe branch Scrivens opticians yesterday, well done team!
My Rushden branch. You get pet advise, house advise, work advise..oh yes, and glasses. Thanks again Trish and glad to hear they were wise enough to take you on permanently.
Fleetwood branch, lots of fun whilst doing a very professional job, i am well satisfied with the products, and the service.
The hearing care specialist, who covers The Colne medical Centre in Brightlingsea Essex, was very helpful to my wife as she dropped off batteries and tubes to enable the hearing aids to continue working on Friday 13th October 2017, which was much appreciated. A very helpful, polite and professional manner throughout. Well done to Scrivens. More...
The Stratford-upon-Avon branch could not have been more helpful, for both my husband and myself. Well done
My experience was brill thumbs up to the mexborough staff and a big THANKS!!!!!. Keep up the GREAT WORK
Can't fault the staff helpful friendly, and font rush you
My Scrivens branch in Chesterfield is always a pleasure to visit. The staff are so friendly and professional
A nice place to go, always friendly and efficient
Nice staff in my branch but choice of frames a bit lame
Scrivens always have delivered good service and great glasses .
Went to Scrivens a year ago and received excellent service and after care. Would recommend the opticians to any of my friends and family
Everything good for my venture wearing glasses
Olaniyi Oladapo Timothy Onibiyo
Excellent staff's and services too
Brilliant customer service at Scrivens Opticians, thank you so much to Lisa at the Thornton Branch and Leanne at the Fleetwood Branch. Can't recommend this Opticians enough. :-) More...
Best customer service I have experienced in many years. The staff are friendly, knowledgeable, and are happy to go the extra mile. Special thanks to Lisa in the Thornton Branch, and Leanne in the Fleetwood Branch. I can highly recommend this opticians to all my family and friends. :-) More...
Jo Anne Gale
Fantastic! Really lovely, caring group of staff here! They're looking after my 88 year old Dad so well! Thank you all x
Used this opticians for years.....absolutely A* professional, friendly, competent, prompt and downright GREAT. Appointments confirmed by text, staff accommodating and huge range of glasses to choose from from the ordinary to extraordinary...highly recommend
Attention to detail at this shop, thats why I always go to Scrivens.
We have always used the Sutton in Ashfield branch,cannot praise them enough.my daughter was diagnosed with keratconus after a referral from the optician and through this process they have been invaluable,only a phone call away for advice on contacts and fitting my daughter with the soft lens she needed.when we pass they always wave and remember my daughters name when we go in.these ladies are amazing at their job knowledgable happy and very professional make you feel at ease.after the diagonosis we still have eye tests with them and gained the information we needed from them that the hospital left out.its made me determined to raise awareness not only about my daughters disease but all eye care and have sighed myself and a friend up to run the great north run to raise money for fight for sight More...
I have been deaf (partially) all of my life.My hearing level has been described as moderate leaning towards severe. I am now a pensioner and I have had a couple of tries with aids over the years. My first was a boxy affair that fitted over the top of my clothes with the wires then going to my ears. It didn't last very long. However a trip to my GP turned into a blessing in disguise. I made an appt to see Scrivens the following week, had another appt 6 days later to pick up my new aids. OH my Gosh I so wished I had done this earlier, it would have made such a huge difference to myself and my family and work colleagues. I can hear the clock ticking, my shoes as they squeek on the kitchen floor and funnily enough I was standing outside my block of flats where I live with the security door shut and I heard my partner lock our front door - I was about fifteen feet away, It's loud it makes me jump sometimes, the kids scream at such a very high frequency ha ha it's totally mad but I love it. I didn't know how quiet my world was till I got my aids and for that I thank you. More...
Robert Kent BSc Ma
I have always been enthusiastic about using Scrivens services as they are so efficient and friendly and easy for me to get to in town.
Very friendly staff and good quality glasses.
Scrivens are great - they always get my prescription right and now I get my hearing aids from them too.
Peter Terence Dawson
I have been a customer of Scrivens from the time they opened in Rotherham and always found the service friendly and efficient.
Broke my main glasses cleaning them so I made a appointment to have a eye test & new glasses. Could not be more impressed when given a date a few days later, which was a thorough test only months after my last test which said my sight had changed within a few months, only 8 days later I had my new glasses and now my sight has improved when reading just by changing my glasses.
I would highly recommend Scrivens Opticians & Hearing Care..... I was with another Optician for several years but the standard of customer service was appalling so I transferred to Scrivens, I thought I was on another planet.... The standard of care, attention to detail, and the help from happy staff was & continues to be wonderful..... Don't hesitate in getting an appointment. Maura More...
I have been a Scrivens fan for many years. The staff are so friendly and helpful and always do their best for me. The appointments are always very thorough. I am always given a chat about what is best for my eyes and / or ears.. Scrivens are always happy to sort out any problems if they arise without hesitation. Thank you to all the staff over the years. More...
Visited Scrivens Broardstone today, the reception was professional and friendly. I found the staff very helpful when choosing frames without any pressure.
up till now I have found the service at our local shop to be very good. Glasses ordered from certain other big high street names have recently increased to 4 and sometimes 8 weeks . One lot even managed to loose my order ------twice. went to Scrivens and got glasses in less than one week, Not bad for varifocals. Maybe it is because they don't get them made in China as do the 2 big names and maybe other opticians. More...
i go to Scrivens near where i live, they are very nice where i go, and i like going to them.
I have been a client for 30+ years. I travel from my home in France to get my eyes checked when I visit family in the UK (complex prescription & history, surgery etc) the staff send my records to the branch I will visit. I would not dream of going anywhere else. Going on Monday to a branch I have not visited before in London. More...
What a service went for eye test & ended up having an earing test as well received advice on my eyes needing laser treatment & ears need syringing & got my two pairs of new glasses within 4 working days staff so helpful &pleasant would recommend scrivens optician to all my family & friends thank you for your wonderful service
I have been going to Scrivens for many years, so many I've lost count. The staff are so friendly and helpful. They always do their best with my difficult eye condition . I feel I get plenty of time for the thorough appointment, it is never rushed . I am always given a chat about what is best for my eyes. I would not go to a supermarket type leading chain store of shops as my husband did, he had lots of issues with his new glasses. Scrivens are always happy to sort out any problems if they arise without hesitation. Thank you to all the staff over the years. More...
A big thankyou to Scrivens Hearing care in High Wycombe professional and friendly service,I was put at my ease and treated with care,its great to hear the birds singing once again.
Kerry Watkin Hughes
Massive thankyou to everyone at scrivens barnsley my 15 year old daughter suffers with severe anxiety and selective mutism so having her eyes tested is extremely difficult for her she has tried at another opticians but completely shut down before even starting. They were very understanding and patient . She couldn't speak so she wrote down the letters and was happy to carry on with the rest of the tests ..brilliant More...
My experience was a very pleasant one. Id recommend Scrivens and their products and services. Keep up the good work :-)
Bury st Edmunds is very good working team,lovely staff, definitely recommend!
Christopher Michael Owen
Scrivens, Rhyl - best opticians, best staff and best service. Thank you!
I've never had a problem at scrivens the staff have always been very helpful and friendly
Love my local Scrivens always friendly and helpful...
Very helpful staff and very thorough, professional optician.Always feel they care and know their stuff.! Aylesbury store.
Went to the store at Hamlet Court Road in Westcliffe, Optician and staff extremely polite and helpful, would definately go back and would recommend.
Always a fabulous service.Been going to our shop for years as it was Rayners pre Scrivens and the lad(well he's probably my age 51) has always fitted my glasses and got me to be confident with Vari-focals I am on my 2nd pair.Well done Royton xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More...
We, my family. really appreciate the care and expertise that we receive, particularly from Geoffrey Brace our ophthalmic adviser.
Sheffield Leopold street the staff are always friendly and professional they make you feel very special and have many loyal patients and staff
Always a pleasant experience when visiting the Broadstone branch.
The Staff at Northfield, Birmingham are very good, friendly and professional. I have been with Scrivens for more years than I care to remember, originally at Corporation St. When my lovely optician retired I was wary of moving, but I couldn't have been treated better by my "new" branch, Northfield. More...
Always friendly and professional service at the Milton Keynes store
The staff in the Thirsk shop are brilliant, i have had to go back quite a few times with problems with my contact lenses ( my own fault ) they are always so friendly, kind and helpful. Top marks girls.
I was a little sceptical going to Rayner as I had been to Specsavers for a few years. They were very cheap but the last pair of glasses I bought from them were very sub-standard. I felt like a change and wanted to stay local to my town so decided to try Rayners for my next test.The Rayner shop in Poulton isn't very big and to be honest could do with a bit of modernising, but the friendly and helpful staff more than made up for it.The test itself was very thorough and I felt very looked after. The optician seemed to know her stuff.I wear varifocals and after my test I was shown some glasses. I was impressed by the choice bearing in mind it's only a small shop. Having picked the glasses I wanted, the very nice chap talked me through lenses and I eventually made my choice.The glasses came quicker than they quoted and the lady in the shop was very helpful when I picked them up.The only gripe was I felt their prices were a little too high, but overall I'am very impressed. The quality is much better than other cheaper opticians but time will tell if the glasses last longer! I'll be going back next year but may be a while before I buy another pair of glasses from them! More...