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Scrivens Opticians & Hearing Care logo

Scrivens Opticians & Hearing Care

49 High Street, Biddulph, Stoke-on-Trent, Staffordshire, ST8 6AD

(90)
Scrivens Opticians & Hearing Care logo

Scrivens Opticians & Hearing Care

49 High Street, Biddulph, Stoke-on-Trent, Staffordshire, ST8 6AD

(90)

About

Scrivens Opticians was founded in 1938 by a qualified optician and pharmacist named Solomon Scriven. Our business started operations within the Midlands and have always had a close detail to customer care as well as a fully professional and amazing eyecare opticians service.

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Reviews (90)

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Zubair Ahmed

1 September 2019

Very good optician.

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Natalie Smith

31 August 2019

Jane and Natalie were absolutely amazing!!!! Very helpful. Couldn’t do enough. Highly recommend.

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Zina Merry

21 August 2019

Fantastic service, friendly helpful staff The optician was descriptive and informative Fantastic offers You could even choose frames for a lady that are free We as a family had 3 pairs of glasses for £180 Highly recommend Scivens of Bourne

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M Z Iqbal

16 August 2019

Neat, clean

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Lola Kambi

7 August 2019

A refreshing change from the bigger chains that are always very busy and are running late. My appointment went smoothly, was on time and I felt the optician was really listening. The staff were excellent and in fact went out of their way to help me choose my glasses. I really recommend them. More...

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Catherine Jackson

5 August 2019

Just visited the Chesterfield branch when my sons glasses broke. Even though they were clearly very busy, Diane was happy to help and quickly found a solution so my son would not be without them. Fantastic customer service

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Dereth Adams-Heighway

17 July 2019

mum went to the Burslem opticians , great service and now see can see the tv , her knitting and look cool out in the sunshine

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Medina Jessop

21 June 2019

Your Newmarket branch were fantastic. I was recommended by a friend so she got £20 vouchers and I got a £10 eye test and 25% off frames which was a good start. Angela was very professional, friendly and thorough followed by the lovely Emma who possesses excellent customer service skills. I knew what style frames I wanted, she helped me to find them and they were far from the most expensive in your range, she actually listened to my requirements and not just sell me the most expensive frames. My glasses were ready in 3 days. I am very impressed by the service and speediness of my order. I will definitely be recommending Scrivens. More...

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Jez Smith

17 May 2019

I recently moved to a new area. I needed to get my specs repaired. As a bus driver, it's important to see, you see. I visited Specsavers, and they tried to sell me a £159 set of varifocals. I went a further 50ft to Scrivens in Liscard and had them fixed in no time for a fiver. I need some prescription sunnies. See you soon Scrivens! No flannel - just 3 wonderful members of staff on hand. I've found my new Opticians. More...

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Tracey

8 April 2019

Very professional and friendly service.

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Sharmin Raquib

5 April 2019

Friendly staff and great service

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Jonathan Rubery

10 March 2019

Fantastic service at Scrivens Willenhall, really friendly and helpful, much safer on the road now.

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Kim Walker

8 March 2019

Lovely optician. Does a thoroughly good test.

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Emma Hurst

24 February 2019

Scrivens in Winton are amazing! The staff there are so nice and make you feel so welcome, customer care and service is fonominal!! defiantly 5 stars

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Sophie Lefevre

20 February 2019

My mum is staying with me in Chingford London and for the second time we have had to ask the assistance of the local Scrivens and each time been greeted by Melodee and her colleague. The are so kind and helpful even though my mum doesn’t use their branch as she lives in Norwich. They have sorted her hearing aid each time and when leaving always said anytime you experience problems please do not hesitate to come to call upon their services. Thanks again great service x More...

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Oliwia Kimbar

8 February 2019

Place quite small and crowded. Friendly and helpful staff.

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LepR

6 February 2019

I used Scrivens for my hearing aids for several years. I always found them careful and considerate, as I have mobility problems, and provided quick and effective service.

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Tina T Mason

22 January 2019

After bad customer service to book appointment at SpecSavers, I made contact with Scrivens & spoke with Adam Wow customer service first class, very professional and caring on the phone, he couldn't do enough to make it possible for me to have an appointment at my convenience It really makes a difference to me as a potential customer that the first contact is friendly and professional, that sets me up for what to expect from the company Adam has such a great manner on the phone HE should be training all Scrivens employees on how to manage clients on the phone Thank you Scrivens you have made me happy and restored my faith in customer service Looking forward to my appointment tomorrow :) Have a Blessed Day

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Claire Waldren

11 January 2019

a very good experience at my local wimborne branch very friendly and glasses much more affordable than I expected thank you no pressure to pay out on certain products either

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JerzyK-1

5 January 2019

Excellent and friendly service, as I have moved to area recently and was looking for a new 'local' optician. Thorough eye examination, very knowledgeable and helpful optician who took time to explain my prescription - and also had my current glasses checked for lens adjustment- very impressed and will go back again!

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Zoe Cave

20 November 2018

First visit to Scrivens Rushden today and the team were fantastic. I’ve had bad experiences with two other hearing centres recently so it was a breath of fresh air to finally get something sorted. Very professional and friendly team thank you once again More...

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Nicola Prichard

29 October 2018

Scrivens in Havant have been brilliant. Thorough examination and helpful staff working out styles to suit me and recommendations for suitable varifocals. So impressed as never got on with varifocals before but their suggestions have been perfect so I now only need one pair of glasses instead of 3!!!! Thank you More...

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David Dickson

25 September 2018

Fantastic advice on selecting a pair of glasses. Opted for varifocal home & office lenses. I was even advised on which frames suited me best, turned out to be the cheapest (included in the lenses price). Thank you so much.

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Janet Spink

20 September 2018

2 pairs of glasses repaired and replaced an old case.....all for free! Donation into the Alzheimers collection tin. Thank you.

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David Davies

10 September 2018

All the are very friendly and helpful in fact I actually prefer scrivens opticians to vision express because you feel that you are under any pressure to buy glasses that are very expensive and this suits myself and my fiance and some other people I know very good customer service would definitely say throughly recommended for anyone who needs glasses or a simple check up

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Sarah Goode

4 September 2018

Brilliant service as always by Deb at the Loughborough branch. Really helpful and listens to what you are looking for

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Donna Walker-Taylor

15 August 2018

Another great experience at Scrivens Feltham. Popped in to have my son’s glasses adjusted; he’s growing and they are pinching his nose. Both pairs adjusted. I asked to book a future appointment for his eye test and was given one just 20mins later. The optician was brilliant; very child friendly, which is extra helpful when your ASD child was not expecting to have an eye test that day. (He was brilliant too). Highly recommend. Will continue to use them even though we have more local opticians. 5star More...

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Charlotte Williams

16 July 2018

Had a fantastic experience with Emma and my new shiny ear tech... As I call it..... Today I had a quick review and Emma was fabulous sorting out the niggles I was experiencing. Always go see these guys for your hearing needs! More...

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Mac Miah

8 July 2018

Long established opticians and hearing shop. Great staff. And some good deals.

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Stuart Tagg

6 July 2018

Gave me my hearing back

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Teresa Hayes

1 July 2018

A big thank you to Emma at your kings heath branch. My brother's glasses fell apart while we were out shopping, he is on crutches at the moment and can't get around too well. Emma kindly fixed them and would take no money even though we offered to pay for her time. The store wouldn't hear of it - thank you so much for the help More...

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Fiona Edwards

22 June 2018

Brilliant customer service from your Broadstone, Dorset branch again today. Very very happy.

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Hannah Roberts

20 June 2018

Fabulous speedy service.

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Chris Scott

23 April 2018

Had the pleasure of having my eye test at Scrivens Fleetwood today. Fantastic local optician, no sales pressure. Leanne, Leanne and Becky are fantastic representatives of this company. Customer service is obviously high on the priority list. All very polite and very helpful. Highly recommend anyone to go here. Thank you ladies. More...

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NinaP-15

13 April 2018

I have had a great experience, my first reading glasses which are great and my friends say they look great!

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Sarah Batt

13 March 2018

Always 5* from ‘Martin’ and the team in Penzance store! Brilliant service, amazing staff!

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Rachel Eyre Jif

26 February 2018

Absolutey fantastic service. You went above and beyond with my daughter and made her feel at ease

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Katie Terras

16 February 2018

Scrivens Fleetwood is brilliant!absolutely brilliant staff who was fantastic with me my partner and 2 children resulting in my 1 year old screaming all the time we was there and the staff was absolutely brilliant with her and my son..such welcoming staff didn't feel like we was at the opticians that's for sure . definitely chose the right opticians to go to! Xxx More...

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Jonathan Gains

21 January 2018

Great practice, fabulous staff, always get looked after when I’m there, give them a try !!!

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Helen Mollart

17 January 2018

Excellent and friendly service from staff at Crewe branch Scrivens opticians yesterday, well done team!

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Addison Worrell

14 January 2018

My Rushden branch. You get pet advise, house advise, work advise..oh yes, and glasses. Thanks again Trish and glad to hear they were wise enough to take you on permanently.

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Michael Mason

22 December 2017

Fleetwood branch, lots of fun whilst doing a very professional job, i am well satisfied with the products, and the service.

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Charles Brown

14 October 2017

The hearing care specialist, who covers The Colne medical Centre in Brightlingsea Essex, was very helpful to my wife as she dropped off batteries and tubes to enable the hearing aids to continue working on Friday 13th October 2017, which was much appreciated. A very helpful, polite and professional manner throughout. Well done to Scrivens. More...

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June Mathers

13 September 2017

The Stratford-upon-Avon branch could not have been more helpful, for both my husband and myself. Well done

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Stephen Hoyland

13 September 2017

My experience was brill thumbs up to the mexborough staff and a big THANKS!!!!!. Keep up the GREAT WORK

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Deborah Thorp

18 August 2017

Can't fault the staff helpful friendly, and font rush you

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Carol Else

18 August 2017

My Scrivens branch in Chesterfield is always a pleasure to visit. The staff are so friendly and professional

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Pat Aughey

18 August 2017

A nice place to go, always friendly and efficient

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Lesley Armstrong

17 August 2017

Nice staff in my branch but choice of frames a bit lame

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Sharon Fenwick

17 August 2017

Scrivens always have delivered good service and great glasses .

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Joyce Dyson

17 August 2017

Went to Scrivens a year ago and received excellent service and after care. Would recommend the opticians to any of my friends and family

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Des Halls

17 August 2017

Everything good for my venture wearing glasses

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Olaniyi Oladapo Timothy Onibiyo

8 July 2017

Excellent staff's and services too

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Lynda Kayley

23 May 2017

Brilliant customer service at Scrivens Opticians, thank you so much to Lisa at the Thornton Branch and Leanne at the Fleetwood Branch. Can't recommend this Opticians enough. :-) More...

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Peter Kayley

23 May 2017

Best customer service I have experienced in many years. The staff are friendly, knowledgeable, and are happy to go the extra mile. Special thanks to Lisa in the Thornton Branch, and Leanne in the Fleetwood Branch. I can highly recommend this opticians to all my family and friends. :-) More...

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Jo Anne Gale

17 May 2017

Fantastic! Really lovely, caring group of staff here! They're looking after my 88 year old Dad so well! Thank you all x

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Stacey O'Mara

29 April 2017

Used this opticians for years.....absolutely A* professional, friendly, competent, prompt and downright GREAT. Appointments confirmed by text, staff accommodating and huge range of glasses to choose from from the ordinary to extraordinary...highly recommend

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Corinne Ramm

28 April 2017

Attention to detail at this shop, thats why I always go to Scrivens.

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Lisa Walker

10 April 2017

We have always used the Sutton in Ashfield branch,cannot praise them enough.my daughter was diagnosed with keratconus after a referral from the optician and through this process they have been invaluable,only a phone call away for advice on contacts and fitting my daughter with the soft lens she needed.when we pass they always wave and remember my daughters name when we go in.these ladies are amazing at their job knowledgable happy and very professional make you feel at ease.after the diagonosis we still have eye tests with them and gained the information we needed from them that the hospital left out.its made me determined to raise awareness not only about my daughters disease but all eye care and have sighed myself and a friend up to run the great north run to raise money for fight for sight More...

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Steph Newton

20 March 2017

I have been deaf (partially) all of my life.My hearing level has been described as moderate leaning towards severe. I am now a pensioner and I have had a couple of tries with aids over the years. My first was a boxy affair that fitted over the top of my clothes with the wires then going to my ears. It didn't last very long. However a trip to my GP turned into a blessing in disguise. I made an appt to see Scrivens the following week, had another appt 6 days later to pick up my new aids. OH my Gosh I so wished I had done this earlier, it would have made such a huge difference to myself and my family and work colleagues. I can hear the clock ticking, my shoes as they squeek on the kitchen floor and funnily enough I was standing outside my block of flats where I live with the security door shut and I heard my partner lock our front door - I was about fifteen feet away, It's loud it makes me jump sometimes, the kids scream at such a very high frequency ha ha it's totally mad but I love it. I didn't know how quiet my world was till I got my aids and for that I thank you. More...

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Robert Kent BSc Ma

25 January 2017

I have always been enthusiastic about using Scrivens services as they are so efficient and friendly and easy for me to get to in town.

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Thea Hatch

25 January 2017

Very friendly staff and good quality glasses.

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Zara Lawlor

20 January 2017

Scrivens are great - they always get my prescription right and now I get my hearing aids from them too.

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Peter Terence Dawson

19 January 2017

I have been a customer of Scrivens from the time they opened in Rotherham and always found the service friendly and efficient.

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William Parkes

19 January 2017

Broke my main glasses cleaning them so I made a appointment to have a eye test & new glasses. Could not be more impressed when given a date a few days later, which was a thorough test only months after my last test which said my sight had changed within a few months, only 8 days later I had my new glasses and now my sight has improved when reading just by changing my glasses.

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Maura Barrett

19 January 2017

I would highly recommend Scrivens Opticians & Hearing Care..... I was with another Optician for several years but the standard of customer service was appalling so I transferred to Scrivens, I thought I was on another planet.... The standard of care, attention to detail, and the help from happy staff was & continues to be wonderful..... Don't hesitate in getting an appointment. Maura More...

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Randy Robinson

19 January 2017

I have been a Scrivens fan for many years. The staff are so friendly and helpful and always do their best for me. The appointments are always very thorough. I am always given a chat about what is best for my eyes and / or ears.. Scrivens are always happy to sort out any problems if they arise without hesitation. Thank you to all the staff over the years. More...

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Jane Beechey

18 January 2017

Visited Scrivens Broardstone today, the reception was professional and friendly. I found the staff very helpful when choosing frames without any pressure.

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Chris Brooks

20 December 2016

up till now I have found the service at our local shop to be very good. Glasses ordered from certain other big high street names have recently increased to 4 and sometimes 8 weeks . One lot even managed to loose my order ------twice. went to Scrivens and got glasses in less than one week, Not bad for varifocals. Maybe it is because they don't get them made in China as do the 2 big names and maybe other opticians. More...

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Janice Goard

16 December 2016

i go to Scrivens near where i live, they are very nice where i go, and i like going to them.

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Donna Dickson

2 December 2016

I have been a client for 30+ years. I travel from my home in France to get my eyes checked when I visit family in the UK (complex prescription & history, surgery etc) the staff send my records to the branch I will visit. I would not dream of going anywhere else. Going on Monday to a branch I have not visited before in London. More...

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PoppytulaM

20 September 2016

What a service went for eye test & ended up having an earing test as well received advice on my eyes needing laser treatment & ears need syringing & got my two pairs of new glasses within 4 working days staff so helpful &pleasant would recommend scrivens optician to all my family & friends thank you for your wonderful service

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Claire Hyson

28 July 2016

I have been going to Scrivens for many years, so many I've lost count. The staff are so friendly and helpful. They always do their best with my difficult eye condition . I feel I get plenty of time for the thorough appointment, it is never rushed . I am always given a chat about what is best for my eyes. I would not go to a supermarket type leading chain store of shops as my husband did, he had lots of issues with his new glasses. Scrivens are always happy to sort out any problems if they arise without hesitation. Thank you to all the staff over the years. More...

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Pamela Gamell

21 April 2016

A big thankyou to Scrivens Hearing care in High Wycombe professional and friendly service,I was put at my ease and treated with care,its great to hear the birds singing once again.

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Kerry Watkin Hughes

15 April 2016

Massive thankyou to everyone at scrivens barnsley my 15 year old daughter suffers with severe anxiety and selective mutism so having her eyes tested is extremely difficult for her she has tried at another opticians but completely shut down before even starting. They were very understanding and patient . She couldn't speak so she wrote down the letters and was happy to carry on with the rest of the tests ..brilliant More...

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Debbie Chrich

26 February 2016

My experience was a very pleasant one. Id recommend Scrivens and their products and services. Keep up the good work :-)

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Karalina Kolosova

28 January 2016

Bury st Edmunds is very good working team,lovely staff, definitely recommend!

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Christopher Michael Owen

29 December 2015

Scrivens, Rhyl - best opticians, best staff and best service. Thank you!

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Mandy Panter

6 November 2015

I've never had a problem at scrivens the staff have always been very helpful and friendly

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Diane Read

27 May 2015

Love my local Scrivens always friendly and helpful...

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Linda Finch

20 May 2015

Very helpful staff and very thorough, professional optician.Always feel they care and know their stuff.! Aylesbury store.

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Sue Cotter

17 February 2015

Went to the store at Hamlet Court Road in Westcliffe, Optician and staff extremely polite and helpful, would definately go back and would recommend.

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Karen Bartlett

11 February 2015

Always a fabulous service.Been going to our shop for years as it was Rayners pre Scrivens and the lad(well he's probably my age 51) has always fitted my glasses and got me to be confident with Vari-focals I am on my 2nd pair.Well done Royton xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More...

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Bernard Donovan

20 September 2014

We, my family. really appreciate the care and expertise that we receive, particularly from Geoffrey Brace our ophthalmic adviser.

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Gail Fox

14 August 2014

Sheffield Leopold street the staff are always friendly and professional they make you feel very special and have many loyal patients and staff

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Sue Wallace

28 July 2014

Always a pleasant experience when visiting the Broadstone branch.

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Sue Hughes

10 May 2014

The Staff at Northfield, Birmingham are very good, friendly and professional. I have been with Scrivens for more years than I care to remember, originally at Corporation St. When my lovely optician retired I was wary of moving, but I couldn't have been treated better by my "new" branch, Northfield. More...

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Gilly Mills

8 January 2014

Always friendly and professional service at the Milton Keynes store

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Sue Wakefield

9 December 2013

The staff in the Thirsk shop are brilliant, i have had to go back quite a few times with problems with my contact lenses ( my own fault ) they are always so friendly, kind and helpful. Top marks girls.

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PoultonQueen

17 February 2012

I was a little sceptical going to Rayner as I had been to Specsavers for a few years. They were very cheap but the last pair of glasses I bought from them were very sub-standard. I felt like a change and wanted to stay local to my town so decided to try Rayners for my next test.The Rayner shop in Poulton isn't very big and to be honest could do with a bit of modernising, but the friendly and helpful staff more than made up for it.The test itself was very thorough and I felt very looked after. The optician seemed to know her stuff.I wear varifocals and after my test I was shown some glasses. I was impressed by the choice bearing in mind it's only a small shop. Having picked the glasses I wanted, the very nice chap talked me through lenses and I eventually made my choice.The glasses came quicker than they quoted and the lady in the shop was very helpful when I picked them up.The only gripe was I felt their prices were a little too high, but overall I'am very impressed. The quality is much better than other cheaper opticians but time will tell if the glasses last longer! I'll be going back next year but may be a while before I buy another pair of glasses from them! More...

Services

Eye Tests Glasses Contact Lenses Hearing Check Hearing Aids