Lucky Seven Private Hire
Broadway and Longton East, City of Stoke-on-Trent, STAFFORDSHIRE
Lucky Seven Taxis is one of the the largest Taxi operators not just in Stoke On Trent but the whole of Staffordshire. Established over 40 years ago, our family run business is one of the longest serving taxi companies in the area and we have achieved this longevity by priding ourselves on offering a professional, reliable, quality service.
Paul E. Malcolm
Absolutely dreadful service. Kept a group of women waiting for an hour and kept lying saying they were 4 minutes away when there was no sign at all and a message had already said they had arrived. Ended up with a 45 minute walk home in the pitch black. No apology at all. Would never use again. More...
Vernon M. Franklin
I am a regular customer, I had a taxi this morning driver overcharge😠😠😠 never use them again !!!
Absolutely shocking service. For nearly the entire journey, the driver was on his phone, playing a football-based game, steering with one hand. In parts he even have no hands on the wheel! He didn’t know where he was going and relied on his passengers to give out directions, and appeared annoyed when his intoxicated passengers responded with delay. The vehicle was in a state of disrepair. I will not be using this service again! More...
Driver first tried to charge me 1.5 x of my quoted price (which was a lot as it was a long journey). He then refused to turn on the meter, then kicked me out when i tried to call the office for an explanation for the drastic price increase that he added and the fact that he wouldn't turn the meter on.
Not only did he leave me stranded at what would of been about a 4 hour walk home at 2.30am, but he was incredibly abusive to me for no reason other than me asking simple questions that required really simple answers. He didn't have simple answers because, to put it plainly, he was trying to rip me off, so he started being abusive to me. like literally swearing at me. Unbelievable.
Most of the phone staff were polite but i was waiting out on the street for another hour before I got a taxi. Every time I called the base they told me someone was on the way. Which was frustrating as it was now 3.30 in the morning (1 hour 15 mins since i first called the base) and about 4 lucky seven taxis with no passengers in them drove past me standing there freezing on the street.
No chance i'll be using again and will advise everyone else not to as well. More...
Booking was fine very fast but the driver I had almost hit a cyclist then he almost crashed into the back of a car at a set of traffic lights. .... The journey was fine after these little incidents but still I felt very unsafe with his driving ability More...
Excellent as always regular use these always on time and fare the cheapest
As a large group we have used your service all weekend and have been delighted with your service and competitive pricing. Mohammed driver 400 has been our driver and has been really friendly and helpful. Thanks very much!
Had a very efficient and easy journey from Hanley to Manchester Airport.
Driver was on time and very polite, thank you Muhammad (driver #400)
Good Reliable service Got taken to Airport today. Lovely driver Good Banter Cant remember his name but Dark Grey Audi Credit to the company Will use again
Cheapest and quick in areas of longton meir stoke shelton hanley Burslem and these surroundings.biggest fleet of taxis. Good Admin and customers Service.
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I drive for lucky seven please dont class all drivers the same if you had a bad experiance not everyone the same and there are some nice guys on there and work hard
Lovely drivers. Cheapest around.
After my bus failed to turn up, Lucky Seven quickly arrived and my fare was a lot lower than other companies.
Thank you guys.
I had a business login account with Lucky 7 while I was on contract in Stoke. The taxis were clean 50% of the time. The taxis were on time 80% of the time (late = over 10 minutes late).
The fares were fair and all drivers were very friendly. When I only once called to complain that a taxi was late (10 mins), I got a good response and was happy with the following service provided.
if I return to Stoke, I will use Lucky 7 again. More...