Blush beauty boutique

I purchased a half day spa package for my partner and I for our anniversary and it's safe to say we were delighted. There was just a relaxed yet professional atmosphere, all the staff were very pleasant and very helpful, made my partner and I feel very welcomed. Massage and facial were 1st class and the relaxation area with the hot tub just topped it all off. Money well spent, would highly recommend!!

I had put this review on Facebook but the lovely company that Blush Beauty is deleted the post and blocked me! 3 of us had gel polish on our toe nails (one being an 11 year old child) for going on holidays! We arrived for our appointment at 4.45 we were all seen at the same time by 3 different staff members, I was finished first, the 11year old the half way through had the girl that did mine take over! While we my sister sat out the front getting hers done, the girl that was doing hers then had to leave to collect her children so again the young girl that did mine and finished the second ones also then had to finish my sister's! The fact that the first girl left my sister waiting for 10 minutes to go and do an eyebrow wax for another customer didn't help matters, not a great start but the best was yet to come! So it came to paying and my sister has a Membership Plus card (there was a sign on the door to advise of the Membership Plus) we asked the young girl serving if she new about it but didn't so asked the woman stomping about the salon if she new about it to which a very sharp response of "NO" was given! So we were in a stale mate, no effort was made to go and find out the information and if in fact discount  would/can be offered! When we pushed again and asked the young girl and the horrible woman she again snapped NO as she continued to tidy up (by this stage it was almost 6pm and closing time) to which I replied the customer service in here is great (stating the obvious) we asked again and asked could a phone call be made to find out as other stores offer usually a 10% discount and as we were spending nearly £80 something off as the sign in the window said would be appreciated.  Well obviously this was too much to ask for, the horrible woman offered 5% off but we said no we would like her to go find out for definite if it was accepted or give us 10% off before we paid! Well that was it she the started shouting at us said we refused to pay and she was going to call the police and locked the door on us locking us in..  again we had an 11 year old child with us who was petrified! The horrible woman the went out the back and called the police (they didn't arrive and obviously must have thought the whole thing was so rediclious that it would have wasted their time to come out) she then made a second phone call and came back out to say that they didn't accept the Membership Plus and that the sign in the window was for insurance purposes...alas the answer we wanted that could have easily be found out 15 minutes earlier without us being locked in the premises and the police being called! Apparently it was our fault though because my sister wanted a French polish done and it took her so long to pick a colour, this being screamed to us by the horrible woman (strange though that a salon offers over 50 colours to choose from and don't expect customers to take a little time to make a decision, as I also pointed out I asked for 3 gel polishes at the time of booking but was not asked if any were French polish so it was my fault that I didn't know that that took longer to apply hence the reason we were only finished at 6pm! How it's my fault is beyond me!)
So we pay our money and leave after being allowed out and the door being unlocked while we stood in the street and my 11 year old niece cried her eyes out she waw so scared at being locked in and the police called!
It turns out the horrible woman was the owners mother! I have never came across a more vile woman in all my life; I will never return to this place and urge everyone to avoid it at all costs! Almost £80 for the polish and 3 days later two of us have had 2-3 toes of the polish come off so not only was the service the most diabolical I have ever came across the products used were not worth the money or hassle and grief we had to endure and what was supposed to be a girly pamper session to have some fun before we all went on holidays was totally ruined by the company and that horrible woman!

Awful.. avoid completely. The "manager/boss" I'm not sure, what position as she changed positions when it suited her. Was so so rude, to her staff and customers. Another last minute appointment was taken in while I was there during my appointment and I had to wait half way through getting my nails done while they squeezed in a brow wax, the manager then had the cheek to say my French polish was only booked in for a polish and french takes longer. Well if you hadnt of greedily squeezed in another appointment I would have been finished on time. Then there was an issue of paying at the end when we noticed a member offer sticker on window, the staff and this "boss" made no attempt find out what the discount was, complained about what time it was, starting turning of lights. She even locked the door and called the police to say we weren't going to pay. They never tunrned up and probably had a good laugh about her calling about such a major issue!! Wehad not an issue in paying, even for the awful awful service and quality polish. All we wanted to know was what the discount was as advertised on the window she eventually rang someone and then told us that was only for show of insurances purposes. We accepted and paid. She complained that it took an 11 ages to pick a nail colour, was that not part of the service, getting to choose, instead of being told here are the pinks they are very in, which do you want. Then when my 11 year old choose a colour after a few mins of being able to look at the colours alone. The women said the brush was ruined and hardly any left and that her staff done it under her breath, so we then had to pick another colour....and we where wasting time! The 11 year had a tiny bit of polish on her toe nails, again the attitude towards this was unbelievable.
No glass of proceco as advised while getting our nails done.
My nails where done while siting in the waiting area seating and the girl on the floor, if they couldn't accommodate 3 people at a time, why take the booking.
Please do not go here if you unless you want to be talked and dealt with by an extremely rude, chip on a shoulder "boss". Definitely the worse service I have received by miles.
Avoid avoid avoid.
It may be they have changed management, but you can can't call this place "mangaged" that would take someone who wanted to deal with the public and enjoyed her work to run it.

excellent service and treatments staff all friendly and helpfull