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Ayrshire
Armour Home Improvements is a family run business offering a complete home improvement service. We have experienced tradesmen who specialise in Double Glazing, Conservatories, Sun-Rooms, Garage Conversions, Flat-Roofs, Composite and Timber decking and all other joinery work. At Armour Home Improvements we offer all the quality and guarantees of a large company with a much more competitive price and personal touch. Visit our website for more information on the services we provide or give us a call to have a chat about any work you are thinking of having carried out. We can give you free advice and give you a competitive quote without the hard sell like many other companies.
The best way to really know if your garage is good for conversion is too get one of our surveyors round for a free survey.
The first thing to do is get one of our surveyors round for a free survey to ensure the garage is ok to convert. The 2nd stage is getting our architect to draught up drawings and submit them to the council. Stage 3 is to order the material and line up all contractors required, like electricians, plumbers etc. After that we would fit out as much of the garage as possible before blocking up the door in preparation for the window going in. Finally we knock through the house in to the garage, if there is no door access already from the house. At this stage all the messy job is done so there is very little upset to your home. The whole process takes roughly 2 weeks for a standard garage.
The best part about my job is seeing something coming together and the good feeling you get when you know you have left a great job and the customer is happy with what we have done. This gives me and the guys a feeling of satisfaction.
I worked for some good companies that didn't focus on the whole customer experience. With big companies the order of importance in their mind is, 1 sales, 2 install and payment, 3 snagging and customer service. What I mean by this is, they would have sales people selling things in the wrong way and if they were busy getting work fitted, this would take priority to keep there figures up for that month. This put service and repair work off until the company had some spare time. I thought I could do a better job by focusing as much on customer service as any other part of the business. I don't just want one job from you, I want a customer for life.
My Name Is John McCulloch and I am the owner of Armour home improvements. I spent many years with Everest as an installer. I trained in all of there products and achieved Master installer with them. I then progressed to become a service engineer due to my high level of workmanship. If there was a problem with a job they would send me out to fix it. I then went on to be the National service manager for one of the biggest home improvement company in the U.K. This is where I trained vocationally in construction Management to degree level. The reason I have told you all of this is, I have seen every problem you could possibly come across. I have set my company up in such a way that we rarely have any snagging and if we do it is put right in a timely manner. We are very big on customer service as you can see by our reviews.
