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Smith Glass LTD

Multiple locations

(752)
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‘19 Certificate of Excellence, 2019

About

Established in 1968, Smith’s have continued to build the successful ‘family’ business, expanding operations and servicing clients all over the south east of England. Smiths have an extensive portfolio of Satisfied Customers who come back to Smith’s time and time again for new products or simply recommending friends and family to the unique Smiths Service.

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288 hires on Bark
3 min response time

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Reviews (752)

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5/5

752 customer reviews

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1 March 2024

Professional team

Reviewed on TrustPilot

1 March 2024

Brilliant, Main man Gary sorted date for the installation. Installation engineer turned up at 7:30am ready to start. He installed our front door with no making good from me, cleaned up any mess made. Real genuinely friendly guy who knew his trade. My wife was happy which is really hard to achieve, so thank you. More...

Reviewed on TrustPilot

1 March 2024

Good product well finished fitter was very polite and clean worker Very happy with windows

Reviewed on TrustPilot

1 March 2024

Good Service and after service.

Reviewed on TrustPilot

28 February 2024

From start to finish,very professional, exceptionally tidy and fast, did the most amazing job fitting my double glazed windows and front door, fabulous quality and they look amazing, just love them, thank you so much will recommend 100%

Reviewed on TrustPilot

27 February 2024

It was brilliant to have some get on with the job and do it well. Really pleased with our doors

Reviewed on TrustPilot

27 February 2024

Quote very reasonable! Work completed in a thorough and tidy manner! Fitter was very polite and efficient! Worked well. Would use again in a heartbeat!

Reviewed on TrustPilot

17 February 2024

Good service from start to finish

Reviewed on TrustPilot

2 January 2024

We have used Smiths over the past 10 years for new windows, front door and soffits and fascias. They recently fitted a new back door and some french doors. Really pleased with the work carried out by Scott. We love our new doors ! From the Sales Rep to the surveyor and Scott the fitter we have nothing but praise for this company. Thank you. More...

Reviewed on TrustPilot

19 December 2023

The work required was to replace panes which had failed after many years. The work was done quickly and efficiently and a follow up contact was timely

Reviewed on TrustPilot

15 December 2023

Very professional team

Reviewed on TrustPilot

10 December 2023

Received really good service from start to finish and really pleased with the Windows and Doors installed by Smith Glass. Scott and his team did a great job during installation and were extremely clean and tidy in the approach. Would highly recommend.

Reviewed on TrustPilot

13 November 2023

Had my back windows done was a good price would definitely recommend

Reviewed on TrustPilot

3 November 2023

The workmen were ready for all eventualities, they worked quickly and neatly and kindly made some electrical improvements along the way. I have had my new windows etc. for a few months, now, and my house is warmer and smarter. It has been a good experience. Thank you! More...

Reviewed on TrustPilot

24 October 2023

Good fast and friendly service from everyone involved. Goods meet expectations.

Reviewed on TrustPilot

24 October 2023

We had an issue with water coming through our bifold doors following a heavy rainstorm. Contacted Service Dept who asked us to complete form on the website. Had difficulty uploading video footage so called again and a helpful member of staff arranged for us to send direct by email. Later that morning received a call back from Gary who booked us in for the earliest visit available apologising that it wasn’t the next day. Laurence arrived and once we showed him what had happened he had diagnosed the problem straight away. What a nice guy! Showed us what was wrong and how it was going to be remedied. We had Laurence call at the end of the installation sorting out those odd snagging problems. He is always courteous and involves us in what the problem is and how he can remedy it. He is always clean and tidy polite and approachable and whilst I hope that he doesn’t have to visit us again I would be very pleased that Smiths sent their best troubleshooter. More...

Reviewed on TrustPilot

23 October 2023

A quick and efficient installation. And when there was a problem (not a manufacturing problem - change in weather) they came out the next day to sort the problem, and very quickly sorted!

Reviewed on TrustPilot

22 October 2023

The standard of work was first class right from the salesman all the way through to installation. After the work was finished any rubbish was removed. Would highly recommend them.

Reviewed on TrustPilot

19 October 2023

Great turn around time, negotiable quote, friendly and honest field agents.

Reviewed on TrustPilot

18 October 2023

They made everything easy from first call through to fitting. All staff were professional and I would use again and recommend.

Reviewed on TrustPilot

18 October 2023

Nice fitter. Very clean.

Reviewed on TrustPilot

18 October 2023

Recently had 6 windows replaced and used Smith's windows after being recommended by an old neighbour. We found everything seemless and professional from Sales, Accounts, Installation. More than happy to recommend 👌

Reviewed on TrustPilot

18 October 2023

First class service

Reviewed on TrustPilot

11 August 2023

The ease from first telephone conversation through to install, all the staff are knowledgeable and more than willing to answer any questions you have. Complete peace of mind.

Reviewed on TrustPilot

10 August 2023

The window fitters worked flat out until everything was perfect and cleaned up nicely too. We are very happy with the windows that were installed.

Reviewed on TrustPilot

10 August 2023

Great service and installation

Reviewed on TrustPilot

29 July 2023

Good product and very well fitted. Did not like the initial price haggling.

Reviewed on TrustPilot

26 July 2023

I had a father and son team that replaced windows and back door. they were very polite and completed the work and a timely manor and cleaned up after themselves after they had finished in each room leaving no mess at all. A very professional team

Reviewed on TrustPilot

25 July 2023

My windows were rotting away, but now I have lovely windows. Scott came and over two days replaced seven windows. He was tidy, friendly and patient - bit of a mad house here (teen/nan = noise) but he was amazing. Replaced the sill in the bathroom too. And got me out of trouble when I stuck some brown tape on one of the windows temporarily. Five stars to Smiths Glass - brilliant windows, and amazing people. More...

Reviewed on TrustPilot

22 July 2023

GREAT TRADEMANS CLEAN WORKING 100% EXCELANCE

Reviewed on TrustPilot

21 July 2023

We have used this company for 10 years.windows fitted.doors and guttering.we have always found them helpfull and very efficient would not hesitate to use them again.

Reviewed on TrustPilot

21 July 2023

The installer was great. Very quick and efficient. Cleared up everything and even took some rubbish that was his doing.Was only let down by apparent mid-understanding of requirement of scaffolding on 3 story house. This delayed the installation. By a day More...

Reviewed on TrustPilot

18 July 2023

The glass for bifold door got shattered, the customer service was top-notch from the moment I called Glass Smith till the day they came to repair my double glaze. The gentleman that repaired it on the cleaned after himself and gave some good advice regarding my bi-fold door. More...

Reviewed on TrustPilot

14 July 2023

We had 9 different sized windows to replace as the seal had gone on them and they had condensation on the inside of the glass. Smiths gave us a very good quote with a discount for letting them choose the week when the work would be done. A chap came and measured up to ensure that the correct sizes were made up and to assess how each window could be replaced (from the inside or outside). The same guy turned up on the agreed day and did all 9 windows within an hour and a half. He was very efficient and courteous and there was no mess to clear up. Excellent work. More...

Reviewed on TrustPilot

7 July 2023

Amazing work thank you

Reviewed on TrustPilot

1 July 2023

Had a kitchen door fitted to replace a crystal windows door that had deteriorated recently. Good door fitted by a superb fitter. The whole process was very smooth and the Smiths team were very slick and helpful. So far so good. More...

Reviewed on TrustPilot

28 June 2023

Good experience cannot complain about anything Thank you Smith’s Glass

Reviewed on TrustPilot

27 June 2023

Gary was a great salesman and advisor as to what options we could have for our very hot and very cold conservatory. Gary ran through all our options. The replacement heatshield panels fitted to the roof are an excellent solution for us now. The whole process was very smooth and the fitting only took a morning - all rubbish was removed and the site kept as clean as possible. We are now able to sit in our conservatory even during the blistering heat we have had recently and have high hopes of doing the same during the cooler months when they arrive - a top job Smith’s- thanks More...

Reviewed on TrustPilot

17 June 2023

We had Scott fit our windows a very professional job he was very polite quick and very tidy I would highly recommend Scott to do any one’s windows very happy with the service

Reviewed on TrustPilot

16 June 2023

Really excellent servicevery clean tidy up evering thing Scott was very helpful and very professional thanks again for a wonderful service .

Reviewed on TrustPilot

16 June 2023

5 stars all round

Reviewed on TrustPilot

8 June 2023

I have used this company a couple of times over the years for my windows in 2 houses and most recently a conservatory. The staff all seem knowledgeable and friendly and the workmen are very good at what they do The price is always a bit more than I expect but I guess you get what you pay for and I’m happy when it’s done. They have always come to carry out repairs when needed quickly once I reported them and I’ve never had any issues with them. I know they have been around a very long time as I always see the vans going around the town. More...

Reviewed on TrustPilot

8 June 2023

Had my windows done yesterday, sales rep was very helpful loads of good advice and guidance, fitters very tidy no dust left anywhere, even took the old windows away, would definitely recommend, thank you

Reviewed on TrustPilot

11 May 2023

The front door was a high quality product and installation was quick and efficient

Reviewed on TrustPilot

10 May 2023

Very clean and on time

Reviewed on TrustPilot

10 May 2023

Great experience. Quality of work is top notch.

Reviewed on TrustPilot

25 April 2023

The work carried out by the Smiths team was excellent. The two men who came to carry out the Soffit and Gutter replacement were very efficiient and cleaned up at the end of the job. certainly looks good. If I had one critisism I found the sales team very pushy, in fact they had contacted me over several years to get the job done. Otherwise fine More...

Reviewed on TrustPilot

25 April 2023

Just had front door and two glass panels fitted. Though price was dearer than we originally thought, they did come down to a price we agreed on. Fitting was two weeks later than date agreed, but when it came to it we couldn’t fault the man who fitted it, an excellent job and no mess whatsoever. Also quality excellent, so all in all definitely worth the wait. That’s the reason for five stars More...

Reviewed on TrustPilot

24 April 2023

Great customer service, friendly, approachable and transparent.

Reviewed on TrustPilot

22 April 2023

Excellent work done (soffits & fascias) with the job completed quickly and efficiently. Looks great and very happy with the result. Communication in the run up to the job could have been better. I had to call several times to finally get an install date. More...

Reviewed on TrustPilot

Q&As

Seeing a customers vision coming to life, transforming homes and seeing the difference before and after. Receiving such positive feedback from customers on how the transformation has made them so happy.

The company has been family run for many years and passed through generations, when Mr/s Smith retired it was put forward for long serving members of staff to take the company onto the next chapter and we have gone from strength to strength improving many areas and continuing to service our customers.

As a company we have been trading since 1968 and in this industry that is no small achievement. We provide a high quality service and product at a very affordable and competitive price and do not sub-contract any of our work.

We can attempt to provide quotations however typically it is easier with a face to face visit, we can get a grasp of our clients needs and really find the best solution for them.

All representatives and staff are fully equipped with a "Covid Safe Kit" including antibacterial wipes, gloves and facemask.

Services

Replacement Windows and Doors

Conservatory and orangery design and installation

Replacement Fascia, Soffit and Guttering Service

Cladding Replacement Service

Design and Installation of Porches and Canopies

Manufacturer and Installer of Double Glazed Sealed Units.