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Travel Matters


Travel Matters provides tailormade worldwide family holidays created just for you. We are founded on the principle of service. We are proud to be an multi award winning agency, Best Travel Agency for 2017 in the Adventure Travel Awards and voted by you as Best Travel Agency in the UK & Ireland for 2015 & 2013. Your holiday begins with our personal approach. We answer your questions, recommend and inspire. With over 18 years of experience, we understand your needs and will make booking your next break a breeze! Whether it’s a magnificent Kenyan safari, a villa in Greece, bear watching in the Rockies, a luxury European spa break, snorkelling in the Great Barrier Reef, Travel Matters can make your vision a reality – at a competitive price. We also provide other high quality holidays including honeymoons, touring holidays, USA and Canadian fly drives.

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What do you love most about your job?

travelmatters was Karen’s first baby nineteen years ago. She has always enjoyed organising the perfect family holiday. Since then, she juggles travel and family life, with the arrivals of Alice, aged 16 and Elsie, aged 13. Her experience is wide and varied including taking old people around Europe with Page and Moy, hosting double-decker bus tours with Top Deck travel and running her own tour operating programme in Portugal. She can also be found slipping from English into fluent French, German or Portuguese, often helping in those tricky hotel booking negotiations! The last couple of years she has visited Thailand, South Africa, Mexico, Cyprus, France, Eygpt and five Caribbean islands.

What inspired you to start your own business?

Travel Matters is a multi award winning independent travel agency in South West London, established 19 years. Based in what has been dubbed “Nappy Valley” for having the highest percentage of under-fives in the whole of the UK, the independent travel agency has always specialized in family holidays. The idea of promoting more “ethical ” holidays in our Make Travel Matter section, came from Karen’s passion of travelling and CONNECTING with a community. Here at Travel Matters, we want to make your travel matter, we want the travel experience to be complete with the involvement of learning from the local community. We help you organise a holiday with HEART in it, meeting the people, experiencing their culture, respecting their country and land.

Why should our clients choose you?

Travel Matters was the proud winners of Best Travel Agency for 2017 at the 1st annual Adventure Travel Awards in London. The judges commented that this agency puts a heavy emphasis on sustainable tourism and community benefits, an ethos which is at the heart of adventure travel. We are thrilled to be a finalist for the Wandsworth Business Awards 2016 in Best Independent Retailer category and the customer service category. We do not advertise but rely solely on your word of mouth and recommendations so thank you for your loyalty. We are pleased to be commencing our 19th year of trading. At Travel Matters, you’ll receive personal travel advice for your family holidays. We organise everything from safaris to USA fly drives, honeymoons and other tailormade itineraries.

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based on 609 reviews

The average rating for Bark Travel Agents is 4.67, based on 609 reviews.

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