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Central Security Support Ltd profile image
C

Central Security Support Ltd

West midlands

Central Security Support provides a full range of security and risk management services with a core focus on commercial security, retail security, education and hospital security and Leisure security sectors as well as Festival and Events security. Our commitment to quality, reliability and professionalism is unrivalled,As a direct result of our efforts to listen and understand the needs of our customers. We have developed a training program with an emphasis on customer service, combining a friendly reassuring presence with strong security awareness. Our Service Philosophy We recognise that each customer is unique and understand that success is dependent upon working with you to find the right support package to fit your individual needs. Our service philosophy has been developed around a core set of values and guiding principles which are fundamental to the company’s continued success; We pride ourselves on delivering excellent customer service We are committed to protecting our customers assets, reducing crime and the fear of crime for them, their staff and their customers We create and maintain a partnership with client management We demonstrate professionalism and integrity in everything we do We maintain confidentiality in every aspect of our service While competitive, we will always direct our business on quality of service rather than low price We deliver first class training We care about staff welfare and individual development and we are a company that will give our officer the opportunity to excel with in the company

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What do you love most about your job?

We love to see our customers happy with our service that we provide, as we do a detailed vetting on all our officers before deployment to make sure they are good enough for the job at hand, and that the customer is happy with them also. we appreciate that all customers are different and ask us for different protocols in their venue we adhere to their demands and follow their various protocols

What inspired you to start your own business?

I have been in the security industry for the past 28 years I have worked for various companies and saw that there was a gap in the market for me to start my own security business, what I found with most security companies is that they get the contracts and don't look after their contracts or their staff, bearing in mind that the staff are the face of the company and they are the first point of contact for all customers

Why should our clients choose you?

We are an organisation that are totally committed to making sure that the customer gets exactly what they require we go above and beyond our call of duty to make sure that the contract runs smoothly and with in the guideline of the customers requirements

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