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Diamond Home Support Teesside profile image
D

Diamond Home Support Teesside

Durham

We are an award winning Domestic Cleaning Company in Middlesbrough, Stockton on Tees, Darlington, Marske, Saltburn and throughout the Redcar & Cleveland Areas. We offer, weekly and fortnightly cleans. We are fully insured and all of our cleaners have been checked and vetted.

View Profile

Hear from
a professional

Do you bring your own equipment and supplies?

We prefer to use our clients cleaning products. We believe this is the safer options due to allergies and hygene.

What do you love most about your job?

What I love most about my jpb is matching the the personalities, of the cleaner with the customer. This is very important because you have to be happy with the person who will be in your home. You can have the best cleaner in the area, but if you dont get on it won’t work. So ensuring I find the right cleaner for you is high on my priority

What inspired you to start your own business?

I started my own business after being made redundant. I have always been customer focused and always been in managament. So managing customers and cleaners was for me a good match for me. I also have administration help from my husband.

Why should our clients choose you?

We are a domesctic cleaning agency. This mean that, we have a database of cleaners who we can call upon who will match the customers needs and personalities. We have done all the checking and vetting for you. If for any reason you need to change, replace or a cleaner if and if your circumstances change, you just make one phone call to me and I will inform the cleaner. We have liability insurance up-to £1,000,000 This insures you the client if the cleaner has an accident whilst in your home, and also insures the cleaner IF any items have been accidentally broken.

Please read my article on How to Hire a Cleaner

How to Hire a Cleaner.

There has been a long association that it's only the wealthy who hire a cleaner when in reality one in three households hire domestic help of some kind.

Free Up Your Time..

Most working families are really busy these days. What most people value most is more free time for themselves and their family. Also, the joy of coming home to a clean home after a busy day always makes you feel that it's one task less you have to do.

What If You Can't Clean Your Home

Some people who require a cleaner are sometimes elderly or maybe in respite. People who are houseproud and can't bear the thought of an untidy house. Not being able to keep on top of things can lead to people feeling unhappy. You can see those little annoyances that you just can't do anymore and it usually leads to frustration or feeling slightly down with yourself.

Reliable, Trustworthy and Insured.

A good cleaning company will be able to meet your needs. Most cleaning companies or agencies have already checked and vetted your cleaner before being allowed in your home. Most cleaning companies have liability insurance if the cleaner has an accident in your home, or if something was accidentally damaged.

Asking a cleaner to vacuum with a poorly wired vacuum cleaner, leaving toys on stairs or leaving the bar of soap on the shower floor causing an accident, will probably not be covered by an insurance company. Once a cleaner enters your home to do work, then your home becomes their place of work. It is essential that you do a quick check before the cleaner arrives. Before hiring a private cleaner ask for two references, ask to read their insurance policy. and also check with your insurance company if you are insured for their liability.

Work Away

One of the significant advantages if you work away, is that not only is your home lovely and clean when you arrive back, but you are also getting someone to check your home as well.

Fixing Problems.

Do you have areas in your home that you just can't get clean? Professional cleaning companies have seen it all and usually have professional cleaning products that may solve a problem like taps and shower screens covered in limescale, or mould and mildew build up in bathrooms and en-suites. A task like this can usually take a few hours of your time, but professional cleaners will know professional cleaning products that can solve these problems for you.

Hire a Cleaner

Most cleaning companies usually offer a minimum of two hours a week or a fortnight. You can request that only specific areas are cleaned, and you can ask that some rooms are out of bounds like a home office for example.
If you decide on getting a cleaner for your home, ultimately the decision is yours whether you choose to interview a local cleaner yourself or allow a local agency who have done the interviewing for you. Local agency and franchises have the appropriate accident and liability insurance. Lastly, if a cleaner decides on a different career direction and leaves the agency, a domestic cleaning company, franchise or agency will arrange another cleaner for you on your behalf.

How long have you been in business?

We have been operating the Diamond Home Support Franchise in Teesside, Darlington, Redcar and Cleveland since 2015

Read More

House Cleaning FAQs

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Their services can be very good, and provide great value for money. Hiring a cleaner from an agency is a little more expensive. This is understandable – they are usually trained to a specific standard. This means that all of the contractors within the agency have a required skill level.

So what should you think about when hiring a house cleaner? Bark makes it easy to look at different professionals and get quotes from them, too. You can narrow down the hiring process to a few of your favourites, but you should ask a few questions before you do so.

Vetting your prospects is important, and will make sure you end up with a professional that can handle the types of cleaning you require in your home.

  • Testimonials/references? – Proof of work quality

  • Do they have Public Liability Insurance? – For peace of mind in case of accidents

  • Do they have any accreditations?

  • What supplies do they use/are they their own? – Need to be suitable for pets/family etc

Take a look at the above points (and think of some of your own), too. This will enable you to pick the right cleaning professional the first time around.

A dirty home not only looks unpleasant, but can be harmful to your health, too. One thing that may affect you and your family are allergies, in particular, dust. Dust is a common issue in many homes, and can contain allergens that cause symptoms such as a runny nose or itchy eyes. An experienced cleaner will be able to use specialised equipment to make sure your home is dust-free.

Tools such as High Efficiency Particulate Air filters (within vacuums) are used to thoroughly clean home environments. But they don’t just work wonders on carpets and floors either - they are so effective that they can even gather dust particles hanging around in the atmosphere. Dust, debris and dead skin nesting within your home are picked up in one fell swoop.

A proper cleaning professional will get to deep cleaning bathrooms and kitchens as well – two areas in particular where harmful bacteria thrive. Think mould and fungi - we’re sure you’d much rather have these swiftly removed from your home.

The arsenal of equipment cleaners carry is nothing to be sneered at, either. Long dusters and a range of sponges and mops are typical fare, but advanced cleaning agents mean that difficult contaminants are erased for good. You’ll be surprised at how much easier you breathe after some deep cleaning!

Attention to detail is very important in a cleaning service. Any cleaner worth their salt will cover all of the areas you expect, plus extra space, nooks and crannies that are easy to overlook.

One fault that is easy to make when cleaning yourself is using the wrong chemicals on the wrong surfaces. In particular, putting the incorrect cleaning agents on woodwork can be a nightmare and cause irreparable damage to furniture. Your cleaner will know what is appropriate for each and every windowsill, tile, mirror and ledge in your home. Furniture and picture frames are well-accounted for too, leaving your belongings not only clean, but in great condition.

While cleaning the home has all of these benefits, such a job is time-consuming and takes a lot of effort. Having a professional to help you means that they can commit to doing a job well done, and seeing to it that no stone is left unturned. Not only will your house be a safe and clean environment, but a cleaner will help to maintain this cleanliness week after week, saving you hours of upkeep.

With a professional cleaning service, you can be assured that your house is kept spotless, while you handle your day-to-day tasks in confidence. Less stress is great, but having more time on your hands to spend your family is priceless.

If you've never hired a house cleaner before, you might be wondering what it is they actually do. It's tricky to boil down to a single definition, as different cleaners offer different services. As a general rule of thumb, a standard cleaning service includes lighter work, like vacuuming, dusting, mopping, and wiping commonly used surfaces. Beyond this, the scope of duties is huge, including anything from making beds to polishing silverware - it all depends on the specific services your cleaner provides and your requirements.

While cleaning your home can be a satisfying task, it can also be a time-consuming job that takes a lot of effort. Having a professional to help means you can come home to a clean house or apartment and relax. It can also help you keep on top of regular cleaning and create a welcoming environment in your home.

Not only will your house be a safe and clean space, but a professional cleaner will help to maintain this cleanliness week after week, saving you hours of upkeep and giving you more spare time to spend doing the things you love.

Neglecting regular house cleaning not only creates an unpleasant environment in your home, but can be harmful to your health, too. One thing that may affect you and your family are allergies, and in particular, dust. Dust is a common issue in many homes and can contain allergens that cause symptoms such as a runny nose or itchy eyes. An experienced cleaner will be able to use specialised equipment to make sure your home is kept dust-free.

Tools such as High-Efficiency Particulate Air filters (within vacuums) are used to thoroughly clean home environments. But they don't just work wonders on carpets and floors either - they are so effective that they can even gather dust particles hanging around in the atmosphere. Dust, debris, and dead skin nesting within your home are picked up in one fell swoop.

A proper cleaning professional will get to deep cleaning bathrooms and kitchens as well – two areas in particular where harmful bacteria thrive. Think mould and fungi - we're sure you'd much rather have these swiftly removed from your home.

The arsenal of equipment cleaners carry is nothing to be sneered at, either. Long dusters and a range of sponges and mops are typical fares, but advanced cleaning agents mean that difficult contaminants are erased for good. You'll be surprised at how much easier you breathe after some deep cleaning.

Attention to detail is very important in a cleaning service. A professional cleaner will have high standards, and will cover all of the areas you expect, plus extra space, nooks, and crannies that are easy to overlook.

One fault that is easy to make when cleaning yourself is using the wrong chemicals on surfaces. In particular, putting the incorrect cleaning agents on woodwork can be a nightmare and cause irreparable damage to furniture. Your cleaner will know what is appropriate for every windowsill, tile, mirror, and ledge in your home. Furniture and picture frames are well-accounted for too, leaving your belongings not only clean but in great condition.

With a professional cleaning service, you can be assured that your house will be kept spotless, while you handle your day-to-day tasks in confidence. Less stress is great, but having more time on your hands to spend with your family is priceless.

It depends on the cleaner. Some prefer to bring the products themselves, others will expect you to provide them - it’s best to discuss this with your professional beforehand, so you're both on the same page. In any case, most household cleaners will expect you to have basic tools, such as mops and hoovers, so if you can't provide these make sure to let your cleaner know in advance.

Remember, if you aren't sure which products are best to use, always ask your professional. They have the experience to be able to advise on which products are best for different surfaces, as well as which chemicals can be potentially harmful. Don’t opt for dodgy supplies bought online that could contain harmful toxins, leave it to the expert to make the call!

No matter how much we adore our pets, no one likes their fur lingering around the house. If you're looking to banish hair from your home, the best place to start is with your pet. Make sure you regularly groom your furry friend to prevent excessive moulting.

To tackle fur that is already lying around the house, invest in a pet blanket that you can pop in the washing machine once a week. If you don't want to ruin the aesthetics of your home, a vacuum cleaner will do the trick. You can even get hoovers that are specially designed to remove stray hair!

Most house cleaning services don't require you to be at home, as long as you've discussed how your cleaner will be able to enter the property in advance. If you aren't going to be at home, always meet your house cleaner in person beforehand to gauge how trustworthy and reliable they are.

As long as your pet is comfortable with new people, it should be no problem having them roam around the house as usual when your cleaner is in. It might be a good idea to introduce your pet to your house cleaner before they come on their own, to avoid any unpleasant encounters. This is especially important if your animal doesn't react well to strangers or gets easily stressed. If you've got a particularly frosty pet, you might want to pop them in a separate room for the duration of the house clean.

A regular clean is lighter work done every two to three weeks, like mopping, vacuuming, tidying, wiping surfaces, and dusting. It maintains a general level of cleanliness in your home. Deep cleaning services get below the surface to tackle those stubborn stains and grime. It involves all of those tricky jobs that you've most probably been putting off, like cleaning behind ovens, removing limescale from bathrooms, and window cleaning.

Homes come in all shapes and sizes, so it’s tricky to know just how long it will take to clean one. It depends on several factors, including whether you want a top to bottom deep clean or a quick once-over. As a general rule of thumb, the number of rooms you have will reflect the hours required to clean your home. So, a two-bedroom house will take roughly two hours to clean, whereas a four-bedroom home will take around four hours to clean.

Most home cleaning services charge by the hour, although some may charge a flat fee, especially for one-off services like end-of-tenancy cleaning. The hourly rate can increase or decrease depending on the type of service required and the condition of your property. Need to stick to a budget? You can always ask your cleaner to put a cap on the number of hours they work.

Definitely not! Most cleaners don't require a contract, so you can hire them as little or often as you like, whether that's for a one-time, bi-weekly, or monthly service. If you do require your cleaner to come multiple times, make sure to ask about price packages. These offer discounts on the hourly fee if you require domestic cleaning on a regular basis.

So what should you think about when hiring a house cleaner? Bark makes it easy to look at different professionals and get quotes from them, too. You can narrow down the hiring process to a few of your favourites, but you should ask a few questions before you do so.

Vetting your prospects is important, and will make sure you end up with a professional that can handle the types of cleaning you require in your home. Here are some things to check before you make your decision.

  • Testimonials or references: It's a good idea to take a look at reviews or testimonials from previous clients before you decide to hire. You can check out their profile page on Bark.
  • Liability Insurance: For peace of mind in case of accidents.
  • Supplies: Ask which supplies the cleaner intends to use and whether they are suitable for your family and pets, especially if someone in your home is allergic to certain chemicals.

Take a look at the above points, and think of some of your own. This will help you to pick the right cleaning professional the first time around. It’s always a good idea to meet your cleaner in person before you commit to anything, as this will help you gauge whether they are trustworthy and reliable.

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