Visiting Angels Barnet and Enfield

Both of my parents require care and I was naturally concerned about bringing someone into our home. But from the moment I spoke to Jose and Katie i knew that I had made the right decision. Visiting Angels are just that angels. It's like welcoming family into your home and they care for my parents as if they are their own. I can't recommend them highly enough. More...

My dear elderly dad died recently. In our family there are a number of people with profound and complex needs. My father was beloved by them and their carers, who are our good friends. My mum of 90 years was totally distraught by my dad's death. She needed our attention at the funeral. We had at short notice to find carers for 3 of our looked after adults. My son aged 57 and his friend who is 60. They both have Downs syndrome are non verbal and have profound learning difficulties. My foster daughter aged 23 who is blind, non verbal and has severe learning difficulties. I googled in desperation and came across 'Visiting Angels'
From the first contact they were friendly and accomodating. They visited and met our family members. They then spent another day shadowing the current carers, so that by the time of the funeral (Which went over 2 days) they were au fait with the care needed by our 3 adults.

We had no worries. All three were happy when we left and happy when we returned. The 2 women, Katie and Kirstie were lovely. They were friendly, personable and good communicators.
I would highly reccommend them and this agency. More...

Visiting Angels Review

I recently had major surgery and have needed daily care. All the carers from Visiting Angels have been wonderful! They are sensitive, patient and very professional. What’s really special is they always go above and beyond. Thank you Jose, Rosie and Kate for going the extra mile and genuine care ❤️ More...

My elderly mother lives alone and needs help getting up and going to bed. We’ve been with Visiting Angels for two months since December 2024. They’ve provided an excellent service with experienced, friendly carers. They’ve also shown great flexibility, scheduling extra visits and cancelling planned visits when not needed, at fairly short notice. I would certainly recommend them. More...

Further to my review of last year, I continue to be very impressed with Visiting Angels' care for my mother. Some of the carers have developed strong personal relationships with my mother, and have looked after her over and above their professional role. The organisation is sincere, approachable, flexible and friendly. More...

I cannot express enough how grateful we are for the exceptional care provided by Visiting Angels. Their team has been a wonderful support for my father, assisting him with his morning routine, including getting up, washed, dressed, and enjoying breakfast.

In the evenings, they are just as dedicated, helping him prepare for bed and ensuring he feels comfortable and secure. The carers are not only professional but also genuinely caring, which has given our family peace of mind.

I also want to highlight Rosie and Katie, the managers, who always respond to any questions or requests for help promptly. Their understanding and compassion during the initial assessment meeting truly made us feel supported.

We feel incredibly safe knowing that my dad is in such good hands. Thank you, Visiting Angels, for the compassion and dedication you show every day! More...

Thanks to Rosie the manager and her staff the care my father received was the best. Having tried other companies it was a breath of fresh air to have professional team along side me. From the care given to the behind the scenes stuff like record keeping etc. it was so re-assuring to know I had a professional team on board. More...

1 could not be happier with the care my mum received. Carers were always on time & respected my mums wishes, which could be challenging at times because of her dementia. They gave me peace of mind and support. They also could help at short notice, which enabled me to have breaks away. More...

Rosie and Katie are absolutely amazing! Their unwavering helpfulness and willingness to assist ensure that clients and staff receive exceptional care. I am deeply grateful for their outstanding support – they have truly won my heart. More...

My father in law's life has been changed for the better by Katie, Daniel and Patty of Visiting Angels Barnet. They are truly angels who take their role as carers to another level. Dad now goes for regular walks, sits out in the garden, eats well and enjoys their company. This has made a massive change to the quality of his life. Katie is an outstanding manager of her team and nothing is too much trouble. She doesn't wait for us to contact her but asks us if there is anything more the team can do for dad. She is always looking to see how she can improve dad's care. We count ourselves lucky to have her. Daniel and Patty are amazing carers who go above and beyond on a daily basis and genuinely care for dad. Both I and my husband are very grateful to these 3 amazing people More...

Visiting Angels live up to their name! Rosie and Katie, not only help my mother, they are there to support me as well.

I am so pleased I have found Visiting Angels and I would tell anyone who needed care, help and support to go to Visiting Angels. They have changed our lives!!!!!

The team of carers that support my mother really do care for her. More...

Only one word can express what we feel about Visiting Angels Barnet and that is outstanding.

The staff and management care deeply about the wellbeing of anyone they look after.

They treat people they care for not just as customers, but as individuals whose needs change over time.

They listen and they learn and offer practical and sensitive solutions to any challenges they are presented with.

My dad was very resistant to care of any kind but welcomed the carers when he saw how they wanted to get to know him as a person, made him feel safe, but most importantly did their utmost to make him feel that his happiness was their primary focus.

This is truly 5 star 'care with a smile' where nothing is too much trouble.The carers are very well trained, well managed and work as a team.

Visiting Angels do not just meet customer needs but aim to exceed them. They are different from the rest and you won't be disappointed. More...

I have had quite a lot of experience with Care companies over the years with them helping to look after friends and relatives. Some of the companies have provided a reasonable service and others not so good.
So, when my friend, Robin, needed care and Visiting Angels appeared, I was interested to see how they performed.
What neither Robin nor I expected was the really high class service provided by Visiting Angels. From the very start they were impressive and it continued until the end of Robin's life. It wasn't just the care that was first class, but also the management - even with a whiteboard showing them and us what was required that day.

The icing on the cake was the continuity of the care personnel and the fact that Jose himself was heavily involved in the care process, ably assisted by Jade in most cases. They both were extraordinarily caring and went way beyond what I would have expected . On one occasion I was with Robin in A & E and Jose appeared having heard that Robin was in hospital.

Without doubt Visiting Angels are a company that I happily recommend.
David Clark More...

We were very impressed with the team at Visiting Angels who looked after our Dad during his last weeks and helped him and us, his sons, navigate some extremely challenging situations. Jose and Rosie provided professional and caring support to us all throughout. Rosie in particular went above and beyond the call of duty on many occasions and I cannot praise her highly enough; truly an immensely caring and dedicated manager. I have no hesitation at all in recommending Visiting Angels as they deliver to an exceptionally high standard. More...

I was very grateful and relieved to have found the excellent home-care team Visiting Angels. Their management and care workers live up to their name. My husband was bedridden when I sought help from Visiting Angels. I was impressed by Rosie’s initial visit to assess the situation as she made a point of including my husband in the discussion which was very reassuring. This was in contrast to the two representatives of other care companies who talked over him or just nodded ‘hello’ and walked out of the bedroom.
Visiting Angels matched the carer to fit in with his needs and personality and tried to have the same team coming regularly. All the carers were kind and compassionate to my husband but also to everyone else in the family. They were also very supportive to me when my husband passed.
I would have no hesitation in recommending them to family or friends in need. More...

My husband and I have been more than happy with the excellent care visiting angels provide for him on a daily basis and it is a great comfort to him that the carers do not change and he has got to know Katie and her team very well, and Jose and Rosie are always at hand to sort any problems that might arise.
We both appreciate their kindness, reliability, punctuality and ready smile and cheerful “hallo” what ever the weather.
Thank you all!

Helmut and Margret Gartner More...

Judging from the care arrangement since the beginning of the year with my mother, Visiting Angels Barnet and Enfield live up to their publicity. They are sincere about providing a reliable service that really meets the needs of their clients. The managers are approachable, flexible, friendly, as indeed are the carers. Unlike other care companies, in which, one suspects, labour is being exploited, care is a box-ticking exercise. More...

I am very grateful to work for Visiting Angels Barnet and Enfield because the management is so nice to work with since they are organised and have good communication. The management never lets you down and is very understanding. They appreciate their carers for their hard work with clients. Thank you Visiting Angles Barnet and Enfield for the opportunity you gave me to work as a part of the team. More...

It was really nice getting to work with kind and compassionate people and a great team.

I cannot express enough gratitude for the exceptional service provided by Visiting Angels. From the moment we engaged with them, the team exhibited understanding, kindness and a sympathetic personal touch.

Jose, Rosie and Katie went above and beyond to ensure that our family's needs were met. Their professionalism combined with patience, warmth and genuine compassion has set a standard that I have not come across before in other care agencies.

The dedication of the entire team is evident in the thoughtful and tailored approach they take to address individual needs. The managing director's hands-on involvement reflects his commitment to excellence.

I wholeheartedly recommend Visiting Angels to anyone seeking home help. Their exceptional service, made me breathe a sigh of relief when leaving my loved one in their hands. More...

I contacted Visiting Angels to help me with my flat,filling any forms I need to do,also helping me sorting my finances.I found them on Bark spoke to a lovely man called Jose who arranged for Rosie to come over and sort a care package,she found me a lovely lady Katie who has been helping me sort my flat,she has helped me with forms,we also sorted through a care plan,thank you for helping me

I decided to get in touch with a few places on here,spoke to Jose and Rosie on the phone,right from the start they were do helpful and understanding,met with Rosie and talked through the help that was needed,met Debbie who was going to be assigned to my care,lovely passionate people,helped me clean my fish tank as it was the 1st time I had done it,looking forward to Debbie coming after the new year

I decided to ask for help from the Angels when I was visiting my mum twice a day while she was in a nursing home. She was 102 and had gone into a decline after contracting Covid. I met with Jose and Rosie and we decided that someone would visit mum for one hour twice a week. Debbie, the Angel, would just sit with mum and chatter away. She was also very good about mums safeguarding phoning me if she felt there was a problem. As well as taking the pressure from me for a couple of afternoons a week someone would also ring me to offer support at a difficult time. I felt a huge sense of relief that someone was giving mum an hour of their time and I knew she was cared for. I will always be very grateful for their help that carried on until mum died. More...

I was at a low ebb in my life after I had recently lost two very close members of my family and things were going downhill fast. Out of desperation I decided to see if I could get help of any kind with regards to my personal care. Prior to this I was either being fobbed off or being passed from pillar to post so I gave up. I managed to pluck up enough courage and strength to fill out details on the 'Bark' website. I really did not think I would get any response but days later I received a call from a lovely gentleman by the name of Jose Rodriguez of Visiting Angels Barnet. Although his care practice is private and it turned out I was unable to afford his services he nonetheless took the time in his busy schedule to listen to my plight and he promised me that he will do everything in his power to help me get into the system. He told me that he was in the business of helping people and he could see that I had in effect 'fallen off the radar' when it comes to getting help with personal care. A day or so after his call, I suddenly got a call from Enfield social care to arrange for an assessment. Jose called me again to get an update on my health and any developments with regards to the council. Again he was kind enough to take time and listen to me. He put me at ease and encouraged me not to give up. I could not thank him enough for all he had done for me because he went out of his way to help me after learning about my poor health and the fact I was not getting the help I deserved. Thanks to Jose at the Visiting Angels Barnet care practice I am now getting the help I need with my personal care from my local council Enfield. As well as personal care Jose has given me invaluable advise with regards to other possible support and or equipment I might be entitled to because of my situation. I would like to say that very rarely has someone taken a genuine interest and concern in my well being and I am very grateful to Jose for that. Finally I would definitely recommend Jose and his Visiting Angels Barnet practice to anyone looking for personal care. More...

Excellent service. Flexible, friendly staff helped me recover from my hip replacement.I would recommend their services

The above 5 star rating relates solely to the help received from Visiting Angels when making initial enquiries. It does not relate to services received because we could not engage Visiting Angles for costs reasons.

We had to find carers to look after Mother when she was discharged from hospital, and spoke to Jose as part of this process. Jose at Visiting Angels could not have been more helpful in explaining the approach that sets Visiting Angels apart from other care providers. He and his team have a mission to get those in need of care to function as independently as possible. Their approach is to encourage their clients to try to do as much as they can for themselves, being on hand to step in and assist only where absolutely necessary. They have found that this is an effective method to restore confidence and independent living in the shortest possible time. Jose gave his time freely in telephone calls, explaining things that we could do to assist Mother and giving us tips on ideas to speed her recovery; he even offered to visit mum at the hospital to undertake a needs assessment prior to her discharge. Unfortunately Visiting Angels' hourly costs are outside our budget otherwise we would have had no hesitation opting to engage their services. More...

“I would like to thank Visiting Angels for their support in helping me from recover from a major operation back to full independence. From the get-go the CAN-DO attitude of the management team , their flexibility and brilliance in matching a carer to fit in with my needs and personality, was amazing . A special thanks to Jade my carer, who always went above and beyond to ensure my well-being and happiness. I would recommend her and the company to anyone seeking care.” More...

Highly recommended. Very reliable and wonderful carers for my wife with Parkinson’s and dementia.

We needed to ask José for help when we were in a crisis, he listened kindly and carefully and made many excellent suggestions. His practical support made a huge, helpful difference to our predicament. More...

Visiting Angels provided a great service for my Mum for which we will always be grateful.

Efficient, friendly and caring.
Extremely reliable and full of good practical advice. Also a very personal approach with the emphasis on the individual client.

I cannot praise Angelika, Jose and the team highly enough. From the very beginning they have been professional, helpful and approachable. They have been providing my parents with excellent support for a couple of months now and are coping amazingly with my father’s Alzheimer’s. I am truly thankful to have found them and would have no hesitation in recommending them. More...

Visiting Angels are amazing. I’ve dealt with care companies before and not one has been as professional as visiting Angels. They are very caring and nothing is too much for them they will give you as much time as you need . Management are exceptional no words can praise enough. Excellent from management to Carers, I would highly recommend this company More...

The support and understanding received from Angelika & Jose have been wonderful and I most grateful for their care and professionalism. Carers are also very kind, caring & proficient in their duties. More...

Amazing company. It is run by such a wonderful management team and carers. All carers actually care for the client rather than other agencies that do it just for money. Thank you for being such a fabulous business, we need more of you guys to look after our disabled or elderly. 5* highly recommended More...

Reviewed on Facebook

I’ve worked for Visiting Angels since Feb 18 and l personally am extremely happy to be part of their team. Great employee benefits including extremely fair hourly rate with regular pay increases, my car was recently given a full valet and I won a spa voucher at Tankersley Manor for winning care giver of the month. You are paid whilst completing a comprehensive training programme and office and management are professional yet approachable, they have literally bent over backwards to fit work round me and the hours I am able to do as a single parent, and have promptly dealt with any issues raised. I have a lovely client base that is growing and l regularly receive good feedback from my clients via my manager, who is keen to let me know when I’m doing a good job which is something I think is missing in a lot of work places. As well as 20 days holiday a year, you are paid for travel time between client visits and a generous mileage allowance. There are other perks, such as servicing your vehicle annually and they are constantly monitoring and looking for ways to incentivise staff and show you their appreciation. If you are looking to start a career in or are currently working in the care sector and thinking of changing your employer for one that actually cares about you as much as their clients then I couldn’t give them a higher recommendation. More...

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