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Serve Homecare

SG1, Stevenage

(38)
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About

Serve Homecare has been operating since July 2019, providing care and various support services in the community to a range of client groups and adults of all ages. Serve Homecare can provide Personal Care, Medication Administration, Respite, Companionship, Social Inclusion, Shopping and Cleaning Services,.

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Verified business
Icon/Elite Pro Created with Sketch. Elite Pro
15 hires on Bark
12 hour response time

Reviews (38)

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5/5

38 customer reviews

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6 July 2026

The service and care from Serve Homecare has been excellent. From the first phone call(response time from leaving a message was seconds). The understanding of needs and communication fantastic. The carers have gone above and beyond their duty of care to help in some difficult situations. Staff in the office and out of hours have always had time and been helpful and thoughtful in their responses.I can not recommend Serve Homecare highly enough. More...

Reviewed on Google Maps

30 May 2026

Reviewed on Google Maps

28 January 2026

We have been using Serve Homecare for almost 3 years and the care they show to our relative is very attentive. Nothing is ever too much for the team and they also keep us informed of any changes they note in Mum. Highly recommend their services.

Reviewed on Google Maps

3 October 2025

We have worked with Serve Homecare since 2021 and are pleased with the care they provide. With a care plan is in place, the individual carers are familiar with Mum’s needs and take time to interact with her. Serve Homecare has shown flexibility in adapting and revising care plans as Mum’s requirements change. The carers coordinate Mum's attendance at her social club by supporting her morning routine and ensuring she is ready for the scheduled volunteer transport. Care notes were initially updated every two weeks but are now issued weekly which is a great improvement. Matters requiring urgent attention are always communicated by phone. More...

Reviewed on Google Maps

29 September 2025

Serve Homecare has a genuinely caring team that always goes above and beyond to support their clients. Their kindness and dedication really shines through in everything they do! I wouldn’t hesitate to recommend them - Exactly the kind of care every community needs :) More...

Reviewed on Google Maps

27 September 2025

I only joined the company about 3 months ago and I’ve really enjoyed my time here so far. The team is lovely, it’s a rewarding job and the clients we work with try really hard to get to know us and are greatful for what we do. The office team are always there to support us and answer any questions. More...

Reviewed on Google Maps

27 September 2025

I have worked for serve home care for over a year now and found they are one of the best companies I have worked for. The management are very supportive and always available for help when required. Would definitely recommend this company for both clients and care workers More...

Reviewed on Google Maps

27 September 2025

Serve Homecare have been looking after my gran for just over 2 years now, and honestly, they’ve been brilliant. The carers are always friendly, reliable, and genuinely care about what they do. They’ve built a lovely relationship with our family and always go the extra mile to make sure everything’s spot on. It’s been a massive weight off our shoulders knowing she’s in safe hands. Would definitely recommend them to anyone looking for proper care and support. More...

Reviewed on Google Maps

27 September 2025

Lovely staff, efficient training

Reviewed on Google Maps

25 September 2025

Working for Serve homecare has opened my eyes to the level of care and community that can be achieved. Welcoming, friendly, person centred care that I see make the difference to those it impacts daily Love my job :)

Reviewed on Google Maps

25 September 2025

I would highly recommend this company . The carers were extremely helpful. Especially Dav. My uncle formed a great bond with Dav from day one . My uncle was 97 when we en-trusted this company to come in and help look after my uncle . More...

Reviewed on Google Maps

18 September 2025

Serve homecare have made me feel really welcomed, and I would gladly recommend them to anyone looking for a carers job

Reviewed on Google Maps

17 September 2025

I have worked with serve homecare for over a year now, and I can honestly say there is no other company I’d rather be with, they have helped me progress into my team leader role and have supported me throughout my journey. Management are incredibly supportive and always there when I need ! More...

Reviewed on Google Maps

17 September 2025

Ive worked with serve for a while now and ive loved every minute, its been my most rewarding job. I love providing care and support and the management have assisted me every step of the way, you couldn't work for a better company. 😁

Reviewed on Google Maps

17 September 2025

Amazing work environment with very friendly care staff and office staff. I always feel supported. Very flexible working schedule, especially when studying at the same time. Highly recommend working at serve homecare!! More...

Reviewed on Google Maps

17 September 2025

Serve Homecare helped to look after my nan after a stay in hospital, the care workers that came in were great with my nan and really help take the stress off of our family. Would definitely recommend Serve Homecare to anyone in need of care. More...

Reviewed on Google Maps

17 September 2025

Ive been working here for a couple of years now. I worked at a couple of other care companys prior to this and i have to say serve and the team go above and beyond on all fronts. Couldn't wish to work in a better environment. More...

Reviewed on Google Maps

17 September 2025

My mum needed carers to come in and help with overnight stays as we live far away, mum had a great small team of carers that came in and stayed throughout the night to make sure mum was okay, they went above and beyond to make sure mum was well looked after and kept us in the loop, thank you Serve Homecare for your help.

Reviewed on Google Maps

9 September 2025

I’ve been really happy with Serve Homecare. From the initial assessment carried out by a team leader to the ongoing customer service, everything has been excellent. My mum has been very happy with the care provided — the carers always go above and beyond. Whenever I have an enquiry, the office team are always on hand and quick to help. I would highly recommend Serve Homecare to anyone looking for a reliable and caring provider. More...

Reviewed on Google Maps

8 September 2025

I have nearly worked at Serve HomeCare for a year now. Best experience I could ask for. Management and other colleagues are very friendly and supportive.

Reviewed on Google Maps

8 September 2025

I would like to share how positive my experience has been working with Serve Home Care. From the beginning, I have felt supported and valued as a member of the team. The management are approachable and always willing to listen, and I appreciate how they make sure staff feel heard and respected. The training and guidance provided have been excellent, which has given me the confidence to deliver the best care possible. I truly enjoy working with the clients and knowing that I am making a difference in their daily lives. The team works well together, and there is a real sense of compassion and professionalism throughout the service. Overall, I am proud to be part of Serve Home Care. It’s a rewarding role where staff are encouraged, supported, and trusted to do their best More...

Reviewed on Google Maps

8 September 2025

Incredibly grateful and appreciative to the whole team at Serve Homecare for the wonderful care and support that they give my parents to enable them to remain in their own home.

Reviewed on Google Maps

8 September 2025

Working with Serve Homecare has been an amazing experience. Very supportive and caring to both clients and staff.

Reviewed on Google Maps

4 September 2025

Great place to work, friendly and helpful staff. Respectful for all personal needs and issues that have come up in my personal life.

Reviewed on Google Maps

4 September 2025

I have now been working for Serve home care for around 10 months , the company is very supportive management and other cares , I have really enjoyed working with this company.

Reviewed on Google Maps

4 September 2025

As an employee of Serve Homecare, I can honestly say it’s an incredible company to work for. All office and management staff are incredibly helpful and supportive, always offering guidance and advice when needed. Serve homecare are dedicated to improving the lives of all service users and their families and I have never felt so secure and valued in a job as I do with serve homecare. More...

Reviewed on Google Maps

4 September 2025

I'm thrilled to recommend this exceptional team, where I've spent over 4 years flourishing in a supportive and nurturing environment. With competitive salaries and wonderful management, this organization prioritizes diversity, equity, and employee well-being. The workplace is genuinely toxic-free, and the management team is dedicated to helping you grow and succeed. The leadership is understanding, approachable, and collaborative, providing personalized support and guidance. I've personally benefited from their empathy and flexibility during challenging times. Additionally, the organization offers ample opportunities for overtime, ensuring you can maximize your potential. With comprehensive benefits and a positive work environment, you'll have everything you need to thrive. If you're looking for a fulfilling career with a great team, I highly recommend joining this exceptional group. You'll be supported every step of the way, and you'll have the opportunity to build a happier, more rewarding career. More...

Reviewed on Google Maps

4 September 2025

I have been with this care company for two years and have always felt supported and valued. The management genuinely invests in staff development and with their guidance, I have achieved two promotions. The training and ongoing opportunities have helped me grow both professionally and personally. I would highly recommend this company for its positive and supportive environment. More...

Reviewed on Google Maps

4 September 2025

Serve home care is amazing,The place who gave me job and trusted me to grow my career life.

Reviewed on Google Maps

4 September 2025

I have been in this company for almost three years working as a carer. It’s a supportive and amazing company. I have personally developed on the job and I could not have asked for a better place to be

Reviewed on Google Maps

28 August 2025

Reviewed on Google Maps

7 July 2024

I use to work for serve home care before I moved out of the area great company to work for very supportive management and all clients always become your extended family I was one of the first that worked for when the company first started up and pleased to see the progress they have achieved well done all the team miss you all xx

Reviewed on Facebook

19 September 2022

I haven’t been working for Serve homeCare for long but have been in the care industry for around 3years, and I can honestly say so far serve homeCare has been the most supportive and encouraging company I have been with. In the care industry it is difficult to find a company that values you as a care worker but I feel as though Serve homeCare values every one of their employees and empowers them to do their absolute best to ensure clients are receiving the best care possible. I’ve already come to realise that Serve homeCare is more than just a company, it is a family. Everyone supports each other, while also willing to learn from each other to ensure clients needs are met. If anyone is looking for a fulfilling job, where you can put a smile on peoples faces while being part of a family instead of a company then Serve homeCare is definitely for you. You’re able to have a steady work-life balance, no matter your lifestyle/home life Serve homeCare are willing to accommodate to ensure you’re getting the balance that is standard. More...

Reviewed on Facebook

18 September 2022

I’ve worked with Serve Homecare for around 3 months and despite a few minor hiccups along the way, I am glad I decided to work here. As this is my first job in care, it’s fair to say I was apprehensive about starting, however I was made to feel part of the team relatively quickly. The majority of carers are incredibly good at what they do, showing me the ropes and providing valuable support when needed. As for the team in the office, I have been made to feel valued and empowered. Initially, I felt relatively on edge when contacting the office to voice my concerns. However, once I got to know each individual, that changed. All issues/concerns I’ve raised have been dealt with appropriately. My rota has been flexible enough to suit my schedule as a student physiotherapist and tailored to my preferences where possible. The office team trust their staff to make educated decisions about clients, empowering both client and carer. Overall, being able to facilitate the lives of others to make a positive difference on a daily basis makes this work extremely rewarding. I am proud to say that I am part of this caring community and am looking forward to seeing where this takes me in the future. More...

Reviewed on Facebook

16 September 2022

I’ve worked with Serve for over a year now and can honestly say they are very supportive of their staff & clients. Would happily recommend this company to anyone looking to receive care, or work in the care industry 😊

Reviewed on Facebook

16 September 2022

Great company to work for. Really supportive employers. Good work and home life balance. And great service users!

Reviewed on Facebook

13 September 2022

Working for Serve Homecare makes you feel valued and appreciated . There is room to grow and this is actively encouraged, a great place to work.

Reviewed on Facebook

6 September 2022

Serve Homecare is passionate about caring for others and have a great team who go the extra mile every day for the people they support

Reviewed on Facebook

Q&As

What we love most about our job is the opportunity to make a real difference in the lives of those we care for. Seeing the positive impact our services have on clients' lives—helping them maintain their independence, stay in the comfort of their own homes, and feel supported—drives us every day. The relationships we build with our clients and their families, and the ability to continuously improve our services, inspire our passion for what we do. We are truly grateful for the trust placed in us and the chance to positively impact the community.

Our vision is to serve the local community by creating a sustainable care model that empowers individuals to receive personalized care at home. Through innovative technology, professional support, and a commitment to dignity, respect, and choice, we are transforming the way homecare is delivered.

At Serve Homecare, we pride ourselves on offering exceptional care and support, tailored to the individual needs of our clients. Operating since July 2019, we have been dedicated to helping people of all ages maintain their independence and live comfortably in their own homes.

Our vision is to serve the local community by creating a sustainable care model that empowers individuals to receive personalized care at home. Through innovative technology, professional support, and a commitment to dignity, respect, and choice, we are transforming the way homecare is delivered.

By choosing Serve Homecare, you are not only receiving top-tier care but also helping make this vision a reality. We continuously strive for improvement, working alongside our care team to evolve and deliver outstanding service. The positive impact we see on the lives of our clients and their families is what drives our passion and commitment to continuous improvement.

All of Serve Homecare’s services are available in the comfort of your home, whether for you or your loved ones. We offer both in-person and remote support, ensuring care is accessible at any time of day, every day.

We are fully committed to the safety and well-being of both our team and customers. To ensure the highest level of protection, we provide all necessary PPE and strictly adhere to infection control guidelines. These measures are continuously enforced to safeguard everyone in our care.

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