Welcome to Nova Roofing & Building Ltd.
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We are team of professional builders operating in London since 2015. We provide high quality and we are very well organized. We appreciate punctuality, work precision and honesty.
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118 customer reviews
Zoe Lyon
Landscaping
A SERIOUS WARNING TO ANYONE CONSIDERING USING THIS COMPANY
We hired James Casey / Nova Roofing & Building Ltd to carry out substantial landscaping work at our home.
We chose him because he appeared knowledgeable and professional. His quote was slightly higher than others we had received, but we felt he was the right person for the job and trusted his advice.
With hindsight, there were a number of red flags that we simply did not recognise at the time.
The landscaping work started, and on the second day James told us that he had discovered serious issues with damp on our internal and external walls, as well as other issues with our roof. None of these matters had formed part of the work we had originally asked him to assess or carry out.
James repeatedly used phrases such as, “I know money doesn't grow on trees”, while telling us that if we wanted to cancel, he would refund our money. At the same time, we were put under considerable time pressure and repeatedly told that the landscaping could not be completed unless we agreed to the additional works, as he could not provide a guarantee and had a business reputation to uphold.
The additional quotations were substantial, amounting to more than £22,000.
We subsequently had two independent qualified damp specialists inspect the property. Both told us that the damp works being proposed were not the appropriate treatment for the conditions they observed and would not address the existing issues. They also confirmed that there was no reason for these matters to prevent the landscaping work from being completed, as the two were not dependent on each other.
We therefore cancelled the contract.
This is where our experience became particularly concerning.
Despite having repeatedly been told that we could cancel and receive our money back, the response changed once we actually did so.
The work was left without what we considered to be reasonable care, including large open trenches, a broken downpipe and a broken drain cover. The garden was left unusable and, in our view, presented a safety concern. Building rubble and dirt were also left on the public highway.
We subsequently had to pay a further £500 to have the waste removed after James refused to accept liability, despite the company retaining a substantial amount of our money.
We have now had to take formal steps to try to recover the money owed to us. £10,000 remains with the company, despite our attempts to resolve the matter through mediation. A formal Letter of Claim has been sent, and Nova Roofing & Building Ltd is currently refusing to provide a refund.
The company is relatively new. Companies House records show that Nova Roofing & Building Ltd was incorporated in September 2024 and previously traded under the name JTS Contractors Ltd, which was also only operating for a relatively short period.
We are posting this review because we genuinely wish we had seen a review like this before hiring Nova Roofing & Building Ltd.
This review reflects our own experience and the evidence we have relating to our contract. We are not suggesting that everyone will have the same experience, but we believe prospective customers deserve to know what happened to us before deciding whether to use this company.
OUR ADVICE: Do your own independent checks and do not rely solely on a contractor's assessment when additional work suddenly becomes “essential” after the original job has started. Be cautious about making additional payments, obtain independent professional opinions where appropriate, and carefully verify reviews and references for previous work.
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Ranbir S Alg
We replaced our back garden with resin portio by Nova Roofing . James and the team were polite throughout the work and the team came on time and finished the work. I will use their services again.
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Ranbir S Alg
We recently had a resin potio installed at our Garden by Nova Roofing. James and team were very polite and the team completed the work on time and as agreed cost. Yes I would recommend James Nova Roofing More...
Sukhbir
Patio Services
Really happy with the work recently done by James and team. Efficient, tidy and exactly what was needed.
Great job from start to finish.
Would definitely recommend.
Very pleased with the quality of the work and the attention to detail.
Professional, reliable and friendly service. The finished work looks fantastic.
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Hima
Landscaping
We recently had a brand new driveway, fencing, and flower beds completed by james and he’s team and we’re extremely happy with the results.
The team worked hard from start to finish and transformed the whole front garden and driveway area.
The new driveway looks fantastic, properly installed with great attention to detail, and the fencing has completely improved the privacy and appearance of the property. The flower beds were finished beautifully and really completed the overall look.
Everything was left clean and tidy each day, communication was excellent throughout, and the workmanship was top quality. Highly recommend James to anyone looking for reliable and professional landscaping and driveway work
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Dan
Water Damage Cleanup and Restoration
Amazing work from theses guy. Happy with the results. Would highly recommend them Eveything from start to finish was perfect. Can not recommend them enough.
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Vanessa
Landscaping
James was finishing off some work today on my street he quickly fixed some guttering clips for me and gave me a free quote on a new roof and driveway. Will definitely be using in the future. More...
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Neville
Driveway Installation
Driveway finished today by James and the team. Very beautiful job. Fixed some broken tiles on my roof too free of charge ! Thank you
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Sarah
Roof Repair
Hey I had a new roof supplied and fitted from this company. I have no complaints and I’m overall happy with the works. Would recommend. Thank you
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Sam
Patio Services
James did my back patio and driveway . Amazing work! Colours and designs that was recommended is beautiful. Don’t hesitate to have James carry out your works he’s wonderful and he’s team is super. 10/10!
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Alan
Roof Repair
Hired theses guys to carry out some roof repairs. Fast and reliable.
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Laura
Excellent company to deal with. Accepted competitive quote they then started work two days later. Roof was cleaned of all moss, gutters Cleaned. Chimney repointed and made weather tight as we had slight leak. Overall quality service carried by polite hard working team who respected our property and it left clean and tidy. Highly recommend. More...
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Nikki
Hey I’ve had James and some of her colleagues carry out a new pathway for me. I’m happy with the works . I’ve no complaints. Thank you would also recommend James. More...
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B Doyle
Amazing highly recommend them . Thank you
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Rebecca
I’ve recently hired John and he’s team to do my garden they came around and give me some great advice we went for Indian sandstone patio artificial grass and flowerbeds in railway sleepers I’m so happy with the end result I would highly recommend John and he’s team thanks guys
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Yasmin
Landscaping
Avoid this contractor .He may give a good first impression, but he is not professional or trustworthy. The patio was poorly installed with bad drainage, blocked air vents, and slabs sloped towards the garage, which caused flooding. He also damaged our electrics, and we’ve had no support despite repeated messages. No guarantee was provided after full payment. Very surprised by the number of good reviews — that’s how I got tricked More...
Eddie W
Patio Services
We hired JT’s to replace our front patio. They were incredibly professional and knowledgeable from the outset, they got the job done in half the anticipated time and we could not be happier. Could not recommend more highly, would give 10 stars if I could! More...
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Tony Koodie
Built a new brick fence at the front of the house. Excellent job, finished on schedule, to the agreed cost and cleaned up. Friendly and trustworthy. Highly recommend. More...
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Alex
Patio Services
Excellent Work from JTs Contractors!
I recently hired JTs Contractors to revamp my garden, and I couldn’t be happier with the results!
They removed the old synthetic grass and slabs and replaced everything with brand-new slabs—and the transformation is amazing.
From start to finish, the team was professional, hardworking, and friendly. They paid attention to every detail, making sure everything was done perfectly. The garden now looks fantastic, and I can finally enjoy the space properly.
Highly recommend JTs Contractors if you’re looking for reliable and skilled professionals for any garden or patio work. Great job, guys!
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David lockless
Roof Repair
This is an excellent company from start to finish john and he's team turned up fast to quote the job john was helpful polite and informative I was sent photos and videos showing progress and the work is superb the price was also very competitive and reasonable I highly recommend jts construction
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John Lewis
The team at JTS Contractors are always professional, helpful and very customer-focussed
An excellent contractor!
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George Ferrell
I was considering a tile roof replacement, and James offered expert guidance throughout the process. The new tile roof not only enhances the curb appeal but also adds a layer of durability to my home.
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Jose McConnell
I'm thoroughly impressed with the block paving work James and his team completed for my driveway. The precision in laying the blocks and the intricate patterns created a unique appeal. It's a job well done!
Larry Drake
The walls in my garden needed a fresh look, and James did an outstanding job. The choice of colors and textures brought new life to the entire space. I couldn't be happier with how my garden now looks. More...
Bernard Bruce
I had been wanting a cozy patio for ages, and James turned that dream into a reality. The attention to detail while laying the Victorian tiles was impressive. Now I have a perfect spot to relax and enjoy outdoor gatherings. More...
Louis Hines
James did an incredible job transforming my worn-out driveway into a stunning entrance. The choice of Indian sandstone for the paving and the skillful installation truly elevated the aesthetics of my home. I'm beyond pleased with the result! More...
Peter Overbey
James and his team demonstrated exceptional skill in designing and constructing my new driveway. The use of block paving and Indian sandstone was a brilliant choice. The entire process was seamless, from planning to execution, and the end product is a driveway that not only looks amazing but also withstands the test of time. More...
Gordon Stewart
James and his crew installed a new fence around my property, and I'm thoroughly impressed with the results. The quality of materials used and the precision in installation are evident throughout. The new fence not only adds security but also enhances the overall aesthetic appeal of my home. More...
Danny Reyes
James and his team did a remarkable job with my tile roof. Their skillful repairs and restoration work have given my roof a fresh lease on life. I appreciate their commitment to preserving the original aesthetics while ensuring the roof's longevity. It's like having a brand-new roof without losing its original charm. More...
Reyes Hite
When my flat roof needed attention, I reached out to James' company for repairs. The team's professionalism and dedication were truly commendable. They not only fixed the issues but also ensured the roof looked as good as new. Their expertise in flat roof repairs is evident, and I'm more than satisfied with the results. More...
Paul Cardiel
The block paving work done by James and his team is simply outstanding. They transformed my driveway with their meticulous attention to detail and expert techniques. The blend of colors and patterns they used adds a unique charm to my property. I highly recommend their services for anyone looking to enhance their curb appeal. More...
David Turner
James turned my roofing and landscaping nightmares into dreams come true. The tile roof he installed has not only enhanced the protection of my home but also its visual appeal. The Indians sandstone pathways and walls he created lend an air of elegance to the surroundings. His attention to detail and dedication to customer satisfaction are remarkable. More...
Walter Miller
James is a true artist when it comes to working with Indian sandstone. My driveway and patio have been completely transformed, and I couldn't be happier. The attention to detail in every aspect, from the walls to the fencing, is remarkable. His professionalism and craftsmanship are unparalleled. Highly recommended! More...
Williams Boyer
I wanted a unique touch for my patio, and James delivered beyond my expectations. The Victorian tiles he suggested added character to the space, making it a focal point of my home. His expertise extended to the walls and fencing, which he executed flawlessly. If you're looking for professionalism and creativity, James is the one to hire! More...
Victor Carter
James did a fantastic job with my driveway using block paving. The evenness and precision in each block's placement highlight his skillset. Additionally, the repairs he conducted on my flat roof were thorough and efficient. His attention to detail and commitment to quality are truly commendable. I'm glad I chose his services. More...
Robert Banks
James has an eye for design and it shows in the tile roof he installed for me. The tiles not only provide durability but also add a touch of sophistication to my home. The dedication he put into the project is evident in the result. From the flat roof repairs to the final touches, every step was executed meticulously. More...
Henry Daniels
My experience with James for block paving has been incredible. He took a mundane driveway and transformed it into a work of art. The precision in laying each block is evident, and the result is simply stunning. Not only did he excel in block paving, but his repairs on my flat roof were also top-tier. His commitment to excellence shines through! More...
Fred Olson
James is a true professional in the realm of landscaping. His team's work on my fencing and outdoor space was exemplary. The use of Victorian tiles added a touch of classic elegance that I adore. Without a doubt, I'll be enlisting their services for future projects. More...
Jerry Burdick
If you're looking for a company that excels in both practicality and aesthetics, James and his team are the ones to trust. Their expertise in block paving transformed my driveway, and the patio and walls they worked on look stunning. Their knack for turning repairs into a work of art is impressive! More...
Karl McInnis
James and his team have a keen eye for detail, evident in the flawless tile roof repairs they executed for me. Their dedication to quality craftsmanship is remarkable. I also appreciate their promptness in handling my flat roof concerns. These guys are reliable and skilled – highly recommended! More...
Russell Murillo
I can't say enough about the exceptional service I received for my driveway renovation. James provided insightful recommendations, and the use of Indian sandstone was a brilliant choice. The block paving they incorporated adds such a stylish touch. I couldn't be happier with the results! More...
Bryan Crosby
James and his crew did an excellent job on my flat roof repairs. Their professionalism and dedication were evident throughout the project. The tile roof repairs were equally impressive. I'm grateful for their prompt response and top-notch service. They're my go-to team for any future roofing needs! More...
Steve Lund
I hired James and his team to install a new fence around my property, and I'm thrilled with the result. The fencing not only provides the privacy I was looking for but also adds a touch of elegance to the overall look of my home. Their attention to detail and dedication to delivering top-notch results are truly commendable. If you're considering fencing work, don't hesitate to contact them. More...
Hal Severs
I want to express my gratitude to James and his team for their outstanding work on my tile roof. The installation process was seamless, and their knowledge of different roofing materials was evident. They worked efficiently and left the area tidy after the job was completed. My new tile roof not only looks great but also adds value to my home. Highly recommended! More...
David Flinchum
James and his team transformed my outdoor space with their exceptional block paving skills. The precision and artistry they displayed during the installation were remarkable. It's evident that they take immense pride in their work, and the result is a stunning and functional block-paved area that enhances the aesthetic appeal of my property. Their services come highly recommended! More...
Bobby Williams
I wanted to thank James and his crew for the exceptional work they did on my patio. The installation of the Victorian tiles was executed flawlessly, and the overall design exceeded my expectations. They were meticulous in every aspect of the project, and their dedication truly shows in the final product. I'm incredibly pleased with the outcome and would definitely hire them again for future projects. More...
Julian Palmquist
I recently hired the services of this amazing company to revamp my driveway, and I'm beyond impressed with the results. James and his team did a fantastic job with the Indian sandstone, creating a stunning and durable entrance to my home. Their attention to detail and professionalism truly set them apart. I highly recommend their services to anyone looking for top-notch landscaping work. More...
Earnest Calvert
When I needed my fencing redone, I turned to James and his crew. Their attention to detail and craftsmanship is truly impressive. The repairs they did on the existing fences were seamless, and the new fencing perfectly complements the landscaping and patio. I was especially impressed by their recommendation of Victorian tiles for a unique touch in my outdoor space. If you're looking for fencing expertise, look no further! More...
Henry William
James and his team turned my landscaping dream into reality. From the beautiful Indian sandstone used to create a picturesque pathway, to the creative use of block paving, every detail was executed with precision. The repairs they did on the fences and walls have given my property a fresh appearance. I can't forget the amazing transformation of the flat roof, which now serves as a stylish outdoor lounge. Their dedication and talent are remarkable! More...
Brian Herrera
I had the pleasure of experiencing James's roofing expertise firsthand when they replaced my old tile roof. The attention to detail and care they took during the process was remarkable. The tile roof now not only looks great but also adds to the energy efficiency of my home. Their recommendation for materials, like the high-quality Victorian tiles, made all the difference. A trustworthy team that truly values their clients. More...
What do you love most about your job?
Love helping people everyday and meeting new people.
Driveways
All types of driveways undertaken.
Including:
Blockpaving
Resin
Paving slabs
Flag stones
Tarmac
Drainage
Loose gravel
And much more
Landscaping
All landscaping undertaken .
Including:
New grass
Artifical grass
Fencing
Garden levelling
New patios
Everything you can imagine.
Roofing
All roofing work undetaken from old to new roofs including roof repairs, flat roofs , felt , grp, tiles, slates and lead works. Free scaffolding with every job!
Wall building
All new wall can be erected and old walls repaired. Any size, shape or design.
Victorian/ Mosaic tiling
All types and designs.
Painting & Decorating
Internal and external
