Kerriscleaning
Professional cleaning services in Herefordshire, Bedfordshire & North London.
End of tenancy cleaning, deep cleaning and oven cleaning.
Find us on Facebook as Kerriscleaning
74 customer reviews
Kitty Barr
End of Tenancy Cleaning
I hate leaving bad reviews but we’re so unhappy with the level of service and the response from Kerri that I feel like I have to.
Kerri turned up 50 minutes late for our end of tenancy clean which meant we were waiting around in an empty house, and we were then late for an event that we had booked in advance.
She phoned me 4 and a half hours later to tell me that she’d finished and wanted to leave to “beat the traffic”. When we arrived back at the property we were really shocked to see that there were still clumps of dog hairs on the carpets, one of the bathrooms hadn’t been cleaned at all, and there were cobwebs hanging from the ceilings. We had no cleaning supplies to fix this ourselves so we had to leave it as it was. We are now facing additional cleaning charges from our landlord and it has soured our relationship with them.
I reached out to Kerri very politely with photos and asked for a partial refund and she became very hostile and said she doesn’t give refunds.
I think £280 for four and a half hours of work is very steep and for this price for an end of tenancy deep clean (she told me I’d want to eat off of the floors when she was finished when I got the quote) I would’ve expected a lot better.
I would avoid Kerri at all costs as I didn’t find her very professional, transparent, or sympathetic, and she didn’t do a very good job.
She also failed to send the invoice to even demonstrate what she’d done.
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Mrs Carol Ann Waight
Oven Cleaning
Kerriscleaning made a very good job cleaning my cooker. I was given the cooker by an elderly relative and I don't think it had been cleaned in years. So thanks Kerri on a job well done 👏 More...
Alexander Stopher
End of Tenancy Cleaning
Excellent, promptly replied to queries and the result of the cleaning is amazing- the flat hasn't been this clean since before I moved in!
Will use again.
Linda Shinkins
End of Tenancy Cleaning
I used this company for a one off Kerrie did a good job.
John Vick
End of Tenancy Cleaning
Kerri (and her family!) did an excellent job and was most pleasant while she was about it.
Jean Bailey
Oven Cleaning
Brilliant
Will definitely use her again
Jacky
Oven Cleaning
Kerriscleaning done an excellent job on my oven, so quick and sparkling at the end. Definitely recommend Kerriscleaning.
Rebekah
House Cleaning
Excellent service. Efficient and friendly. Highly recommended.
Edward Hill
Kerri was a pleasure to deal with from start to finish - a really lovely lady. I had a full deep clean for my house and it was expertly done, very thorough job and am delighted with the results, especially with my oven that I was rather embarrassed of, I am now showing it off! Will definitely use her services again. Thank you. More...
E.H
End of Tenancy Cleaning
Great price considering the deposit back guarantee which was my main draw to this company. Full deposit back which was great. My only gripes were that upon arrival stated that it would be more than initially agreed and some communication issues during the process. My advice would be to confirm and discuss over email so everything is in writing. Other than that, great! More...
Maryam Banan
Deep Cleaning Services
The couple were good . They came at 10:30 and left at 3:30pm they did the best they could. I’m thinking of having them for painting and decorating. Hopefully they’ll have a good quote for me More...
Sudha Kumar
Deep Cleaning Services
Was ok as there was lot of dust from the flooring work that had been done.
Jenni
End of Tenancy Cleaning
End of tenancy clean left spotless
Gauresh Deshpande
End of Tenancy Cleaning
I was moving out of the property and opted for the end of tenancy cleaning. Kerri was impeccable with her work. She was quick and in no time cleaned the property, thanks Kerri !!
Teresa
I recently moved and the oven in my new property was disgusting, so bad I couldn’t use it. I tried to clean it myself but it really needed a professional clean. Kerri did an amazing job, it’s sparkling clean now and looks like new. I would definitely recommend her, a great service and did the job in a fraction of time it would have taken me and a much cleaner finish. More...
Simon Bradley
End of Tenancy Cleaning
Brilliant - Kerri turned up with her colleague and they turned a much loved (but not proerly cleaned for, oh, about 20 years) property into something at least passable.
Not perfect, but short of a flamethrower and a total refit it was never going to be...
Overall a great job, and I'd certainly recommend her.
She's also really nice :)
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Michael Fitzgerald
Oven Cleaning
Communication was spot on
Kerri straight to work had all right equipment and did a splendid job on a really not so clean oven Polite
Professional and at shirt notice Will use her again thank you
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Chantell
Kerri come out on a lastminute.com request by myself. She was happy to take on the job even though it was a deep clean of a three bedroom house.
When Kerri arrive and throughout her clean, she was extremely pleasant to have in my home, did an excellent job at making my home look beautiful. Will definitely be calling her again to come back.
Thanks Kerri.
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Raoul Lewis
House Cleaning
They were quick to reply for quote and turned up on time and friendly professional excellent work all round like to hire again 100%
Jo Dean
Oven Cleaning
Kerri did a great job cleaning my oven. She was very pleasant and professional. I would happily recommend her.
Sarah Tan
End of Tenancy Cleaning
Kerri and her partner showed up on time (in fact early!) and did a thorough job, bringing the flat back from an end-of-tenancy tip to where we could do further work on repainting etc.
Mick Goddard
Oven Cleaning
Hi
Kerry was polite, arrived when promised and the oven looks
like new all in 24 hour service and very reasonable.
Eileen
Oven Cleaning
My cooker was a disgrace when they left. I have had to buy some oven cleaner to do it myself. The oven was full of water so I had to dry it before I could use it as water and electricity do not bode well! !! The floor in the kitchen was soaking wet and any bits from the cooker were on the floor. They used the sink which has been very badly scratched. One of the kitchen units had a piece gauged out. It took us 30 minutes to clean everything. We are both 75 and 77 we paid £75 pounds to have our cooker cleaned and think we should have our money back. My sons are disgusted and outraged. This was not the conventional oven clean they used CIF and a (broken)steamer. Idid query this as we usually have people that use the acid but was she said it was more friendly. We would like our money. They were her for just about an hour. More...
Reply from Kerriscleaning
Thank you
Liam
End of Tenancy Cleaning
Very nice and polite. Did a great job giving the house a full clean. Thank you!
David Pursglove
End of Tenancy Cleaning
Very efficient and nothing too much trouble. Arrived on time. Did a great job all round.
George Read
Oven Cleaning
Did not arrive. Message sent after appointed time.
Davina Price
End of Tenancy Cleaning
Absolutely lovely lady who did an amazing job! Had some great conversations with her, and she worked really, really hard. Thanks again Kerri!
BASSEY BASSEY
Deep Cleaning Services
EXCELLENT..... JOB WAS WELL DONE
Maria
Oven Cleaning
Professional, excellent work completed.
Ryan
End of Tenancy Cleaning
Kerri is awesome! Such a great person and she does a fantastic cleaning job! I would definitely recommend Kerriscleaning. She did an End of Tenancy clean for me, superb job, thank you.
Mike
Oven Cleaning
Kerri did a fine job and cleaned my oven beautifully she was thourough and worked hard in the time she was here to get my oven clean
Delaney
Oven Cleaning
Very good. She was professional and very pleasant
Carol Beckman
End of Tenancy Cleaning
Kerri is lovely. She arrived on time and stayed till the fixed price job was complete. The oven and shower screen are sparkling.
Reply from Kerriscleaning
Thank you Carol
Susan Roberts
Oven Cleaning
I tried to use this company ... booked an appointment for 10.00am, received a text that morning asking could they come at 11. 00am instead, I replied yes and then at 11.00 they cancelled. I booked 10.00am the next morning, they agreed then changed that morning to 11.00am. I'm still waiting at 5.00pm for someone to arrive!! Needless to say absolutely unreliable!!!! More...
Reply from Kerriscleaning
Sorry my car has been smashed, sorry again!!
Lianne Brill
Deep Cleaning Services
KERRI IS AN AMAZING CLEANER!! SHES Also an amazing person x
Lianne
Deep Cleaning Services
Kerri was lovely, her partner is a bully and should not be involved.
Emily Gray
End of Tenancy Cleaning
Kerri was fantastic - even though she had to leave half way through (for a good reason) she came back and worked tirelessly until the end of tenancy clean was finished - she completely impressed my not-easy-to-please landlady with how clean the bath, fridge and oven were. I would definitely book Kerriscleaning again. More...
George
Oven Cleaning
Great all round service from Kerri and the team.
Oven and hob is sparkling as well as my taps.
Highly recommended.
Eszter
End of Tenancy Cleaning
They did a wonderful job! Would hire them again in a heartbeat!
Jackie
Oven Cleaning
Very good service & Kerri cleaned my dirty oven so good it looks new now .Kerri was Very professional & good at her job , I fully recommend her .
Fantastic value for money .
⭐️⭐️⭐️⭐️⭐️
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Sheniz
Kerri and her team went above and beyond their duty. I booked at very short notice. The property had been empty for a long time and needed a deep clean, floor to ceiling including all kitchen wear. Not only did she do a great job of cleaning and tidying to a high standard, she arranged for the property to be painted on the same day! Very happy and would highly recommend. More...
Barry
Oven Cleaning
Arrived on time, very polite carried out excellent job ,no mess, very pleased with and result.
Debasish Tripathy
End of Tenancy Cleaning
I did an end of tenancy cleaning.She was very professional , good at what she does.Quite happy to recommend.
Josh
Deep Cleaning Services
Kerriscleaning done a fantastic job. I will recommend her to anyone.
Josh
Oven Cleaning
Organised promptly, and booked in for following day.
Ilia
Deep Cleaning Services
Kerri responded to my online request promptly and was very accommodating in arranging a convenient time /date for me at a very short notice. She was punctual and professional and did a great job ( deep cleaning including upholstery carpets and windows). Good value for money and I would definitely recommend. More...
Karen mackay
Deep Cleaning Services
absolutely fantastic cleaners, would thoroughly recommend, i will be using them monthly
Nauman Hafeez
End of Tenancy Cleaning
They are dodgy cleaners. The cleaning included upholstery for which they didnt have any equipment. Broke the hood while cleaning.
Awful cleaning except the bathroom which was spotless. I had to spend couple of hours to sort out. Tricked me to give them the money by cash and I had to chase them for few days to give me the invoice/receipt. They did give me the receipt but a fake one. Overall terrible experience.
*Cleaning at Beaufort park, Colindale
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Reply from Kerriscleaning
Absolutely ridiculous, sorry but no how can I provide a fake invoice. A receipt is anything on paper signed. We scrubbed your flat for hours, you stood and watched us.
John Shirt
Oven Cleaning
Quick, efficient and prompt. I will use this service again.
ML
End of Tenancy Cleaning
I chose this cleaning service due the good reviews here. However, I had a very bad experience with them. I work in central London so I could not stay with them on the hours that we agreed. Later, they called me for the payment and said they had finished the job. I trusted and thanked them and then paid them the money. On my return, I was told by my neighbour that they left the job in probably 30 min!!! The window handle was broken and there was dust and dirt on the chair and stains of cleaning substance on the cabinets. I texted them back and they said it was all they could do. I had to pay for somebody else to come and do the job all over again. You judge yourself what kind of people you are dealing with. More...
What do you love most about your job?
The statisfaction of cleaning and happy clientele.
What inspired you to start your own business?
I work for myself, and I know that I can provide professional service.
Why should our clients choose you?
My prices are reasonable and the work gets done as a professional service.
Can you provide your services online or remotely? If so, please add details.
End of tenancy cleaning
Deep cleans
Oven cleaning
What changes have you made to keep your customers safe from Covid-19?
Steam cleaning, its a power anti bacteria build up
Oven cleaning
Simply a deep clean of oven, racks, door, and hob. Single is £65 double £75
End of tenacy cleaning
Professional end of tenancy cleaning. 1 bedroom flat including oven is £180
Steam cleaning
Professional steaming of tiles, floors, grout, carpets.
Trauma cleaning
A deep clean