Jessava Estates is an independent estate and lettings agency offering a truly personal service across Worcester, Malvern, and the surrounding villages. Founded 2015 by Gemma Doughty, with over 25 years of experience, the business was created to provide a more attentive and client focused alternative to larger corporate agents.
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80 customer reviews
Ieuan Richards
Sold in 1.5 weeks for a good priceI was recommended through a friend and im very glad I went with Gemma, she has gone above and beyond to help with stuff from even before the house went on the market. Definately recommend and will be using her again if I sell in the future.Thanks Gemma More...
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Dave Bryant
Thank you, Gemma of @jessavaestates, for your vision, focus, attention to detail, great communication, solid advice, hard work, determination and sheer professionalism that enabled us to sell our beloved home of 37 years at a fair price. Couldn’t have done it without you! 100%, 5-Star, solid-gold recommendation! 🤗 #jessavaestates #worcesterestateagent More...
Reviewed on Facebook
Abujor 143
I had a wonderful experience with Jessava Estates. The team was professional, friendly, and extremely helpful throughout the entire process. They kept me well informed at every stage and made everything feel simple and stress-free. Their attention to detail and dedication to customer service really stood out. I would highly recommend them to anyone looking for a reliable and trustworthy estate agent! More...
Reviewed on Google Maps
Helen Yandell
I’ve used Gemma for valuations for 2 properties now - Gemma took the time to look and talk with absolutely no pressure then she followed up with an email with a valuation which was supported by additional documents on surrounding properties that had been sold and similar properties that were on the market I felt her valuation was really well researched and compared to other experiences I had in the past she came across as an expert in her field and not pushy in the slightest, again a refreshing change from my last experience- I’d definitely recommend her and have been recommending her since - Thank you Gemma 🙏
Reviewed on Facebook
Helen Yandell
I’ve used Gemma for valuations for 2 properties now - Gemma took the time to look and talk with absolutely no pressure then she followed up with an email with a valuation which was supported by additional documents on surrounding properties that had been sold and similar properties that were on the market I felt her valuation was really well researched and compared to other experiences I had in the past she came across as an expert in her field and not pushy in the slightest, again a refreshing change from my last experience- I’d definitely recommend her and have been recommending her since - Thank you Gemma 🙏
Reviewed on Google Maps
Adam Morse
Came to estimate our house. Was great, lots of information, insight and knowledge. Quick turnaround on estimate also. Just brilliant 👏
Reviewed on Facebook
Adam Morse
Gemma came to value my property recently, was punctual, polite and gave some great insight and local knowledge. Pointed out some ways to maximise value and was quick to supply an estimate. No problem whatsoever.
Reviewed on Google Maps
Denise Butler
Very professional, listened to what we wanted, great communication
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Naomi Monks
Gemma has supported with renting out my property for a year and selling it. She has been absolutely brilliant, making it completely stress free! ! Gemma has responded quickly to every question I have had. I had regular updated throughout the whole selling process without having to ask. She went the extra mile checking in with the solicitors to keep everything running smoothly and enabling to sale to be completed quickly. I cannot thank her enough for all of her help! If you are looking for an estate agent, Gemma is definitely the one you should choose! More...
Reviewed on Facebook
Rebecca white
Gemma did such a wonderful job selling my grandparents house last year. It was so reassuring only dealing with one, dedicated person. She made a difficult sale (for us personally) as smooth as it could be. She was sympathetic to the upset of selling a family home of 55 years. She made sure it went to a local family which is exactly what we wanted for the house, she always kept up great communication with us, and was top of the stressful bits like chasing solicitors with us. I have and will continue to recommend her to others. Thank you x More...
Reviewed on Google Maps
Becky Mason
Gemma did such a wonderful job selling my grandparents house last year. It was so reassuring only dealing with one, dedicated person. She made a difficult sale (for us personally) as smooth as it could be. She was sympathetic to the upset of selling a family home of 55 years. She made sure it went to a local family which is exactly what we wanted for the house, she always kept up great communication with us, and was top of the stressful bits like chasing solicitors with us. I have and will continue to recommend her to others. Thank you x More...
Reviewed on Facebook
Louise
As a previous tenant, I can't recommend Jessava Estates highly enough. From start to finish, their service was professional, friendly, and truly attentive. The warm welcome pack they provided was such a thoughtful touch - it made such a difference when settling in, especially during the stressful time of moving and not knowing where anything was. It's the little things like this that make you feel valued and appreciated.In over 10 years of renting, Jessava Estates were by far the best agents I've worked with. They were the first to genuinely listen to my concerns and needs and acted promptly to resolve any issues without ever making me feel like I was being a bother. It was a refreshing experience, and I felt well taken care of throughout my time renting with them. More...
Reviewed on Google Maps
Liam Merriman
Gemma was absolutely fantastic and such a great help when my partner and I were buying our first home.She made the whole process feel much smoother and even gave us some brilliant advice as first-time buyers. We’d happily recommend Gemma to anyone and would definitely use her services again in the future.Thank you so much! :)Liam & Sam More...
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Matthew Law
Would highly recommend Jessava Estates - thanks Gemma
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Emily Neale
I had such a positive experience renting with Jessava estates with Gemma. From the start, she was incredibly supportive and went above and beyond to help me secure housing at a time when I was really struggling. The whole process felt personal and compassionate, not just transactional, which made a huge difference. They were flexible, understanding, and always quick to respond.When my tenancy ended, I was amazed at how fast my deposit was returned. It was handled promptly and with no stress at all. It’s rare to find a letting agent who combines efficiency with genuine care, but Gemma does it all. I’d highly recommend them to anyone looking for a trustworthy and empathetic agent. More...
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Naomi
Gemma has supported with renting out my property for a year and selling it. She has been absolutely brilliant, making it completely stress free! ! Gemma has responded quickly to every question I have had. I had regular updated throughout the whole selling process without having to ask. She went the extra mile checking in with the solicitors to keep everything running smoothly and enabling to sale to be completed quickly. I cannot thank her enough for all of her help! If you are looking for an estate agent, Gemma is definitely the one you should choose! More...
Reviewed on Google Maps
Chris and Cara
Gemma was so helpful and flexible. Her communication was exceptional and she always willing to answer any questions we had. Would highly recommend Jessava for a professional and yet personal service. Thank you! More...
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kinverceramics
I was not looking forward to selling my late father's house but Gemma made it so easy and took all of the stress out of it, totally professional friendly and helpful would recommend without hesitation.
Reviewed on Google Maps
Nigel Smith
Gemma made our late father’s house sale so very easy. Gemma is a very friendly and professional person who kept us informed at every step of the way. Nothing was too much trouble and everything was explained in layman’s terms which meant everything was totally understood throughout the sale.I can’t recommend Gemma highly enough! More...
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Sven De Feyter
Great service provided by Gemma with excellent communication throughout, taking away the stress involved while finalising transaction. Look forward to potential future projects!!! More...
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Russell Yapp
Gemma has been helpful and proactive throughout our dealings with Jessava estates, providing us with helpful and genuine advice and guidance.
Reviewed on Google Maps
Allen Dixon
Jessava Estates were truly fabulous. We found our perfect home with them and Gemma understood exactly what we were looking for. We would whole hearredly recommend Jessava Estates to all who have a need for their services. More...
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Katie mather
Absolutely outstanding service! Professional, attentive, and genuinely invested in helping us find the perfect home. Communication was clear and prompt, and every detail was handled with care. A truly brilliant estate agent who goes above and beyond – highly recommended! More...
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Georgie Groves
We have just purchased our first home which we move into next week with Gemma at Jessava as the estate agent. We couldn’t recommend Gemma enough and will definitely be going to Jessava if we come to sell in the future. Gemma was involved in the whole process and kept us updated throughout offering support, kindness and reassurance. She was honest, pragmatic and just brilliant. All estate agents should be more like Gemma, we really could not fault her in any way. If you are thinking of choosing Jessava to buy or sell then don’t hesitate! Thank you Gemma for all you have done for us as buyers! It is so appreciated. More...
Reviewed on Google Maps
Sam Floyd
Have dealt with Jessava's for a good few years now and cannot recommend them highly enough! Always professional, thorough and responsive! Gemma always goes the extra mile and that's always appreciated :) Not bigger - just better? Got it in one :) More...
Reviewed on Google Maps
Jessie Flower
We just want to say wow & thank you! Gemma provided such a dedicated & personal service. The difference between dealing with Gemma and the larger Estate Agents is significant, we cannot labour that point enough! You always speak to the same person. She is highly responsive to queries and proactive with any potential issues, often resolving them before they really become issues, she is on it! Gemma is knowledgeable, experienced, professional & friendly. We wouldn’t hesitate to highly recommend her. More...
Reviewed on Facebook
Jess
We just want to say wow & thank you!Gemma provided such a dedicated & personal service. The difference between dealing with Gemma and the larger Estate Agents is significant, we cannot labour that point enough! You always speak to the same person. She is highly responsive to queries and proactive with any potential issues, often resolving them before they really become issues, she is on it!Gemma is knowledgeable, experienced, professional & friendly. We wouldn't hesitate to highly recommend her. More...
Reviewed on Google Maps
Adam Withers
Knowledge of local market is excellent. Very friendly and helpful in support around property letting.
Reviewed on Google Maps
Mary Smith
Gemma is not a 'people person'. Arrogant and a bully. Have to put 1 star but does not deserve it.
Reviewed on Google Maps
Katy
I can’t recommend gemma enough! She helped me with moving into my first rental on my own and also my second when i needed something bigger. Gemma is professional, Friendly and truly dedicated to what she does, From prompt clear communication I knew I was in good hands.I wouldn’t hesitate to recommend her to anyone looking to rent somewhere, buy or sell.Thank you again Gemma, it’s been a pleasure. More...
Reviewed on Google Maps
Emma Harding
Gemma really went above and beyond for us in all aspects of our property sale. She conducted well over 20 viewings of our property, and through sheer determination and perseverance, secured multiple offers and eventually a sale for our asking price. The solicitors on the chain left much to be desired unfortunately, but during the 4-5 month legal process Gemma was constantly chasing firms for updates, checking in with us weekly, keeping our buyer informed and excited for the purchase, and in the end she spent entire days managing our exchange and completion (few estate agents would ever get as involved or be as proactive as Gemma was). It really felt like she had my back through the stressful ordeal that was our completion, and I would not hesitate to recommend her to anyone looking to buy or sell in the area. Thank you again, Gemma! More...
Reviewed on Facebook
Emma Harding
Gemma really went above and beyond for us in all aspects of our property sale. She conducted well over 20 viewings of our property, and through sheer determination and perseverance, secured multiple offers and eventually a sale for our asking price. The solicitors on the chain left much to be desired unfortunately, but during the 4-5 month legal process Gemma was constantly chasing firms for updates, checking in with us weekly, keeping our buyer informed and excited for the purchase, and in the end she spent entire days managing our exchange and completion (few estate agents would ever get as involved or be as proactive as Gemma was).It really felt like she had my back through the stressful ordeal that was our completion, and I would not hesitate to recommend her to anyone looking to buy or sell in the area.Thank you again, Gemma! More...
Reviewed on Google Maps
Janath
We had a great experience renting a flat with Gemma's help. She was friendly, professional and always quick to reply. Everything was handled efficiently and without any hassle. Highly recommend her service!
Reviewed on Google Maps
madgosia sz
We had a great experience renting a flat through this agency. The service was very professional, friendly, and efficient. All the formalities were handled smoothly and on time . We've heard a lot of mixed things about letting agencies in the UK, but this one truly exceeded our expectations. One big plus for us was that the property was pet-friendly — we could have our dog with us, which made a huge difference. Highly recommended! More...
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elza vanhouden
Bought my first property with the help of Gemma and can’t thank her enough . Very professional but also friendly and kind . I would highly recommend her services ! More...
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Olivia Knight
Working with Gemma was an absolute pleasure. Her excellent comms and expertise really made the whole selling process really easy and stress free. I couldn’t recommend Gemma enough, thank you so much!! More...
Reviewed on Google Maps
R B
Gemma was recommended to us to help navigate buying a house. Now that we have gone through the process, we understand how she earns her good reputation. Gemma’s approach was always friendly and professional. No issue was too much trouble for her to tackle and she was tenacious in her approach to solving each one. Throughout the process her communication was always clear and timely.We could not have asked for more, and would wholeheartedly recommend her services.Thank you Gemma! More...
Reviewed on Google Maps
jill baldwin
Gemma was the estate agent who we bought our house from. She was always replied to any queries we had almost immediately. She was more help than the estate agent we were using to sell our house . She gave good advice and helped with recommending solutions to help us move house. We would use her in the future without hesitation. More...
Reviewed on Google Maps
Chris Hobley
Superb service. Attention to detail, tactful diplomacy where required, and provision of timely, balanced, informative and accurate advice to us as landlords throughout several tenancies of our flat in Bristol. Struck up a beautifully effective relationship between us and the tenants in each instance which benefitted both parties. Highly recommended - you won’t go wrong. More...
Reviewed on Google Maps
Thomas Hunt
I recently had the pleasure of working with Gemma from Jessava Estate Agents, and I am absolutely thrilled with the experience. Gemma's professionalism, dedication, and expertise made the process of selling my home seamless and stress-free. From our first meeting, Gemma impressed me with her deep understanding of the local market and her strategic approach to selling my property. She provided invaluable advice on staging and pricing, which undoubtedly contributed to the quick sale of my home. Her communication was impeccable, keeping me updated at every stage and promptly addressing any questions or concerns I had. Thanks to Gemma's hard work and dedication, my home sold within just a few weeks, and the entire process was smooth and efficient. I wholeheartedly recommend Gemma and Jessava Estate Agents to anyone looking to buy or sell a home. More...
Reviewed on Facebook
Emma Stentiford
Gemma was AMAZING when she sold my house. She advised me to increase my guide price by quite a bit, then sold for well over that in 2 days. Her calls to solicitors and agents in the chain were relentless and she communicated all to me in regular emails. She is a star, and a credit to her profession! Thank you Gemma! More...
Reviewed on Facebook
Danny Bebbington
As buyers through Jessava, we wouldn’t use them again and would avoid a house being sold by them. Victoria was great but she left and the service we received from then was below par. Maybe a one off who knows, can only comment on the experience we received. Would not recommend to anyone unfortunately. More...
Reviewed on Facebook
Michael Joe
I recommend Mrs SHEILA BRATTON, for being a great mentor everything she does is always profitable. I withdrew and received my profit from the brokerage platform with ease. She is truly one of the finest experts to manage your trades when it comes to the financial market. Feel free to inbox her WhatsApp:+1(510)224-4372 Email: sheilabratton354@gmail.com More...
Reviewed on Facebook
Dan Brighton
Highly recommended. Gemma and her team always go the extra mile.
Reviewed on Facebook
Penny Marshall
Victoria was really helpful throughout the whole process and nothing was too much trouble.
Reviewed on Facebook
Tiah Sheen-Price
We would highly recommend Jessava Estates to help sell your home! We are so pleased that we decided to sign up with Jessava Estates over a larger company, as we felt looked after and were kept informed. We were blown away by the communication from Victoria at every stage and the whole process was pain free! Thank you once again Victoria and the Jessava Estates Team - Tiah and Dan 👏🏡 🤩 🥂 More...
Reviewed on Facebook
Laura Keane
Victoria was excellent throughout our purchase and sale, so supportive with super communication up and down our chain. I would 100% recommend Jessava Estates over a larger Estate Agents, a personal service with consistency and understanding at every stage. Buying / Selling your home is a stressful process but Victoria minimises this with a friendly helpful and professional approach. More...
Reviewed on Facebook
Gemma Susan
Jessava estates have been amazing. They sold our house in weeks. Nothing has been too much trouble for them. We cant recommend them highly enough. It really is true what they say “not bigger just better” More...
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Kim White
they always answer your calls and are helpfull with anythink you need to know ! would like to thank gemma for all your help and support
Reviewed on Facebook
Dave Withers
As a landlord I have been throughly impressed by the professionalism and attention to detail. Highly recommended.
Reviewed on Facebook
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