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Home Instead Yeovil, Sherborne and Bridport

BA22, Yeovil

(37)
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About

We are an award winning specialist in non-medical home care of older people in Yeovil, Sherborne, Castle Cary, Yetminster, Bridport & the surrounding areas. Our home care is highly personalised and is built around the needs of the individual and always in accordance with your wishes at a time that is convenient.

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8 hour response time

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Reviews (37)

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5/5

37 customer reviews

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26 March 2026

Five stars would never be enough to rate this company.From the first telephone call we as a family felt that our father's needs would be met. Initially bedtime calls which were executed on time and with care from all the girls, as his health deteriorated we added night time care. Sitting with Dad and calling the district nurse when needed was a reassuring comfort.Then we elected for 24/7 care which was arranged in exceptionally quick time causing us very little stress.Dad passed away with dignity thanks to all the staff at Home Instead. It would be wrong to single any one out as the team were AMAZING More...

Reviewed on Google Maps

27 February 2026

Looked after my Father and then when we needed care for my Mother we went to Home Instead again. Always helpful and flexible, FANTASTIC staff, thank you all so much!!

Reviewed on Google Maps

7 December 2025

Posting as a close relative not as a user. Home Instead Taunton continue to listen closely to what is needed, take a flexible approach to care delivery and offer care of high quality. Home Instead care professionals and management are all individuals of course, but have a shared and high level of care expertise. Ultimately that makes the difference and is greatly appreciated. More...

Reviewed on Google Maps

27 November 2025

Professional welcome by management .

Reviewed on Google Maps

16 October 2025

I have worked for home instead for the past 5 months now having working the past 7 years in care I can hands down say that this is the BEST community company I have ever had the privilege to work for. Every member of staff I have come across in this short time truly cares and gives their all to each and every client. All clients are treated with the upmost dignity and respect at every interaction. I have always felt supported since my very first interview and have never felt discriminated or judged especially by being pregnant. Best community care company to work for by far. I am proud to be a part of the team. More...

Reviewed on Google Maps

16 October 2025

I’ve worked in healthcare most of my life as a registered nurse across a variety of settings, and being part of Home Instead Taunton and West Somerset, along with the Yeovil, Sherborne, and Bridport teams, has been an absolute privilege. Home Instead truly delivers outstanding, person-centred care. The support we receive as a team is second to none, and there’s a genuine sense of family between clients, carers, and the wider team. It’s a place where everyone is valued and where compassion and quality really shine through. Nature, nurture, quality of life, health, and well-being are at the heart of everything we do — and I’m proud to be part of a company that truly lives by those values every day. More...

Reviewed on Google Maps

15 October 2025

I’ve worked for Home Instead Taunton and West Somerset for many years, and I can honestly say it feels like my second family. Everyone is so supportive, caring, and genuine — both with clients and with each other. I’ve had the chance to grow so much here, working my way up to Senior Field Care Supervisor, and I’m so proud to be part of such a wonderful team. It’s a place where you really feel valued and appreciated every day. I couldn’t recommend Home Instead enough — both as a place to work and as a care provider More...

Reviewed on Google Maps

10 October 2025

Having had Home Instead recommended by a friend, the Yeovil team looked after my Mother throughout her declining mobility and failing mental capacity. The whole team did this with kindness compassion and a high level of skill and professionalism. Thay are now showing the same qualities whilst looking after my Father. They are skilled at communicating with medical professionals ant Therapist and implementing their requirements. More...

Reviewed on Google Maps

10 September 2025

We cannot recommend Home Instead in Yeovil more highly. They provided support and care for my mother in the last two weeks of her life with compassion, efficiency and discretion as well as being a tremendous support to myself and my sister. Mum's condition deteriorated quickly. The situation changed daily and with it the requirements for care. Home Instead, Alexia and Julie, were brilliant at coping with this and at the end were providing 24 hour care. We had a team of six carers who were each introduced personally to mum and ourselves and every one of them became a friend. They rotated and took over from each other seamlessly. The communication was brilliant. They talked to mum, cared for her, gave us hugs and ultimately enabled mum to die peacefully at home as she wanted. We cannot thank them enough. More...

Reviewed on Google Maps

17 August 2025

Reviewed on Google Maps

9 July 2025

Excellent service. Very friendly service. Great communication.

Reviewed on Google Maps

3 July 2025

The guys and girls at Home Instead have gone beyond what we ever expected when they cared for my Father. Such a friendly and funny group. In times of need they have always stepped in to help us with things. I highly recommend the company! More...

Reviewed on Google Maps

24 June 2025

We have been happily working with Home Instead at weekends for a few years! They are very good about providing a small team to get to know my parents. Without their help with meals, dressing, and medications, my parents would not be able to stay at home. More...

Reviewed on Google Maps

24 June 2025

I want to start by extending a massive thank you to Alexia for her prompt visit to my Great Auntie to begin our journey of care with Home Instead. She was extremely professional and a genuinely lovely lady to introduce us to the company. Although my Aunties time with care from Home Instead was short, she absolutely adored the girls that came in to see her every day. They couldn’t do enough for her. Even if she just wanted a hand to hold or to chat for an hour they always undertook her wishes. Under the care of Ness, Claire, Joanne, Genevieve and Katie my Great Auntie had something a little extra to look forward to every day through their visits. Ness, Alexia and Debbie were with me and my Auntie the day she passed and the compassion was just beyond anything I could ever have asked for. The support from the entire team has been amazing and I would highly recommend them to anyone seeking home care. Ness even attended my Aunties funeral which meant the world to me. Thank you so much Home Instead for making Auntie Rita’s last few weeks as comfortable as they could be and Alexia for going above and beyond when I had queries and wanted to introduce further care. Nothing was ever too much hassle. More...

Reviewed on Google Maps

23 May 2025

A very caring agency who always step up to the mark when needed and we have been very happy with the service they provide. Would highly recommend.

Reviewed on Google Maps

21 May 2025

Excellent service and very responsive. Home Instead feels like an extension of our family. I feel happy and at peace knowing my Mum is getting amazing daily care. I have also noticed a huge improvement in her morale and overall health. It means that when I visit her I can focus on making happy memories versus trying to sort her basic needs. More...

Reviewed on Google Maps

18 May 2025

Home Instead looked after my mother for her final 2 years and helped celebrate her 100th birthday. She very much appreciated the care and attention given by all the helpers and enjoyed their company. Home Instead is truly a professional company that goes over and beyond the service it provides. In the entire 2 years i never experienced any issues in the care or administration. I would wholeheartedly recommend their service. Thank you to the whole team More...

Reviewed on Google Maps

7 May 2025

Deputy manager alexia is incredible, very friendly, helpful and really has just been a rock to help me when I’ve desperately needed. Amazing company, highly recommended by myself and clients I care for. More...

Reviewed on Facebook

30 April 2025

The Care Pros and team at Home Instead have had such a positive effect on the lives of my parents and us as a family. Highly recommended.

Reviewed on Google Maps

3 April 2025

My experience of working for Home Instead has been a positive one. With a supportive team who you feel you can contact regarding any questions, meaning that you are able to provide the best care for the clients.

Reviewed on Google Maps

3 April 2025

Home instead is such an amazing company to work for and i am very proud to be working for them. They care about their employees and clients. Everyone goes above and beyond. If any of your loved ones need anything from personal care , live in care ,companionship, shopping etc . Home instead is definitely the company to go for or maybe you would like to join us for work then give the office a ring they are all so friendly. We all love what we do!! 😊 More...

Reviewed on Google Maps

22 March 2025

I can't say enough positive things about the team at Home Instead. Their compassionate care and unwavering support made such a difference during the last few months of my dad's life. They allowed him to stay comfortably and happily in his own home, surrounded by familiar faces and memories, which meant the world to him and to our family. The caregivers were not only professional but truly kind-hearted, going above and beyond to ensure his dignity, comfort, and happiness. We are deeply grateful for the peace of mind they provided during such a challenging time. Home Instead made an incredibly difficult situation much more bearable, and for that, we will always be thankful. More...

Reviewed on Google Maps

7 January 2025

Home Instead provide a remarkable service, enabling my relative to stay at home. The Care Professionals are genuinely caring. My relative enjoys their visits and knows who to expect and when. It works like a well-oiled machine with a human touch, The staff really do go the extra mile. Management staff contact us appropriately with any concerns. This gives me peace of mind, as I live a long way away. More...

Reviewed on Google Maps

3 January 2025

The most appalling, disorganised, unprofessional organisation I have had the misfortune of dealing with. They don’t listen, produce incorrect care plans, get facts wrong time and time again, appalling time keeping, even on the initial visit to compile the care plan. Even when trying to rectify the situation they don’t turn up on time and assume it is okay without asking to turn up late. They assume a lot and make it appear like they are doing you a favour! They are Disrespectful, unprofessional and cause more stress rather than offer support for which they charge an astronomical rate. Don’t be fooled by the CQC rating. More...

Reviewed on Google Maps

10 December 2024

Needed help with my our mum who recently lost her husband of 50 yrs . Home instead have been fantastic in making her smile again . They do what ever you need , and for mum that was a friendly face who just shares a cup of tea and chats . Would highly recommend Home Instead . More...

Reviewed on Google Maps

11 November 2024

We have been using Homeinstead to provide help at home for my mother for about 6 months and have been very pleased with the service they have provided. They have been very attentive and flexible and the staff always pleasant and helpful. I have no hesitation in recommending them. More...

Reviewed on Google Maps

29 October 2024

Excellent support and guidance from the team and good communication. Really friendly staff and genuinely caring attitude, thank you

Reviewed on Google Maps

28 October 2024

Home Instead provided a caring, reliable and proactive service. The person receiving their care was at the forefront of everything they did to ensure a safe and comfortable environment within the house. When circumstances dictated they went above and beyond agreed service levels even including hospital visits. The Care App meant that from a distance I was aware of all the circumstances giving me peace of mind that everything necessary was being done. More...

Reviewed on Google Maps

26 February 2019

I have been working with Home Instead (Yeovil) for around about 5 months now, it has been the most wonderful company I have worked for in the 9 years of my caring career. They are a fantastic well lead care company and most of all their clients come first along with high standards of care being offered by myself and other CAREGIVERS.Being a CAREGIVER myself for Home Instead has be a great opportunity to be supported by the management team. They support staff with great opportunities as I am now able to leave my post as a CAREGIVER to train in my new role as Field support. More...

Reviewed on Google Maps

26 February 2019

Such great values for an organisation. Client led person centred care is something that home instead strive to deliver . As an organisation home instead goes the extra mile and is extremely responsive to clients needs. More...

Reviewed on Google Maps

28 December 2018

Very responsive in an emergency. Care Givers are excellent.

Reviewed on Google Maps

28 December 2018

I have worked for home instead for almost 3 years now, as a caregiver , everyone from my fellow caregivers, the wonderful office guys! , management and our lovely clients, are like one big family..whom I am very proud to be apart of ,we all do the upmost to provide the best care possible for each and every client,and the company as a whole goes the extra mile to provide a excellent service to both clients and caregivers . More...

Reviewed on Google Maps

28 December 2018

I love this company, it is the best company that i have ever worked with. Wonderful service.

Reviewed on Google Maps

27 May 2018

A great company that really cares and delivers a first class service to all its clients and the staff that they employ.

Reviewed on Google Maps

27 May 2018

Working for Home Instead has renewed my faith in domiciliary care, from my first meeting with Ashley and Kyleigh I came home excited and confident that we really would be providing great quality care. The minimum 1 hour time slots mean that we as caregivers are never rushed, we aren’t there just to do the basics and rush away again we have time, time to get to know our clients and them us, time to chat, time to engage and time to care. In the months I have been with Home Instead as well as providing personal care and home help, I have been a companion on outings to the library, to church & local café’s for tea and cake. I have sat with clients at appointments & made sure they got home from hospital and settled back at home. Overall providing friendly support and creating an environment where clients can feel confident that they have choices and enabling them to stay as independent as possible. From a personal point of view as an employee I always feel fully supported by managers and colleagues and have been given great opportunities to gain new qualifications. More...

Reviewed on Google Maps

27 May 2018

A great company that cares and delivers for their clients at all times 24/7

Reviewed on Google Maps

27 May 2018

Delivering the best care available.

Reviewed on Google Maps

Q&As

Rebecca (Owner and director) : I feel very privileged to be part of a business that has fabulous Care professionals who are resolutely dedicated to our lovely clients and are all prepared to go the extra mile.

Mark (Director): I believe the prioritization of time we give to our clients builds the space for empathy and enjoyment of social interaction. This allows us to create relationships that are based on an individual’s personal interests as well as their needs. It is only through taking the time to truly understand an individual, that we are equipped with the detail to deliver a bespoke service.

We are a local employer and feel a part of the local community both as an employer but crucially in providing care for clients in South Somerset & Dorset.

Having Doctors, Nurses and Caregivers in our team allow us to provide the highest quality of person-centred care, whilst having the knowledge to judge when extra support and onward referral is necessary. This is always underpinned by our ambition of maintaining a client’s independence, enabling people to stay in their own homes wherever possible.

We provide Home care and Live-in care services at the client's home to help them stay independent as long as possible.

Services

At Home Instead Yeovil, we don’t do one-size-fits-all solutions. We are an award-winning specialist in non-medical home care for older people in Yeovil, Sherborne, Castle Cary, Yetminster, Bridport, and the surrounding areas. Our home care is highly personalised, built around the needs of the individual, and always in accordance with your wishes at a time that is convenient.

The same Care Professional attends each client and:

Establishes a relationship through companionship
Observes the client’s health and wellbeing
By taking the time to listen, our award-winning home carers can turn your challenges into opportunities, and tailor care to your family’s needs with a personalised plan that’s right for you, so you can live life better in your own home.

Contact us today to learn more about how we can support you and your loved ones.

Home Instead Yeovil’s Live-in Care Service offers a unique solution to help older adults stay independent and comfortable in their own homes. By choosing live-in care, a dedicated Care Professional moves into the client’s home to provide ongoing support and companionship, enhancing their quality of life12.

Key Benefits:

- Personalized Care: Receive 1-2-1 care and personal attention from a dedicated Care Professional.
- Continuity and Comfort: Access care in the comfort of their own home, ensuring continuity of care.
- Companionship: Enjoy having someone around to help with everyday tasks and offer companionship.
- Comprehensive Support: From light housework to attending healthcare appointments, a Care Professional assists with everything needed to remain safe and happy at home.

Home Instead Yeovil ensures that each Care Professional is carefully matched to the client’s specific needs and personality, fostering strong, genuine relationships.

Living with a health issue can be challenging, especially as it progresses. Our Specialist Home Care services are designed to help people live happy, fulfilled lives at home. We offer a range of services tailored to individual needs, from general personal care to complex clinical care. Our trained Care Professionals provide support such as companionship, dementia care, catheter care, stoma care, feeding tube assistance, and medication assistance. These services are available as either visiting home care or live-in care options.

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