Global RTS Ltd
Mission Statement
Excellent care at affordable price is the heartbeat of our business; we will strive to provide and maintain the highest standard of care to our service users. Retention of both clients and staff will be our main driving force which will be achieved through the following, on-going self-assessment, monitoring of service, training, staff appraisals, communication and strict adherence to our values, Policies and Procedures.
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1 customer review
Savo Trivic
The carers provide a very good service for my brother & are in regular communication - I would recommend RTS Healthcare to others
What do you love most about your job?
At RTS healthcare we care for physical, mental, spiritual and emotional needs of our clients to maintain and/or restore their dignity guided by the 6Cs - Care, Compassion, Competence, Communication, Courage and Commitment. We believe in changing one life at a time.
What inspired you to start your own business?
My journey was inspired by the health needs of my father who survived stroke twice and sadly died from all health challenges that result from suffering from stroke. Although my father eventually lost his life to effects of stroke, I believe he survived 5 more years after his first stroke because the family and carers gave him the 6Cs; care, compassion, competence, communication, courage and commitment. This is what inspired me and I believe that every one who needs support and care deserve in order to attain good quality of life.
Why should our clients choose you?
We care with our heart and we are guided by 6Cs ; care, compassion, competence, communication, courage and commitment. That's is what quality care is all about and that's what clients need .Quality care is not common but we are glad that @ RTS healthcare we strive to provide such.
Can you provide your services online or remotely? If so, please add details.
Our services are all physical. We specialise in personal care and domestic care which both require RTS healthcare staff to operate in the field/community. For that reason we are do not do on line services.
What changes have you made to keep your customers safe from Covid-19?
Our infection policy requires us to observe the correct use of PPE each time we pay our clients a visit and correctly dispose of it between clients to protect both clients and staff from infections.
Domiciliary Care, Live in Care
We can supply healthcare assistants (carers) and support workers who have a wide range of appropriate specialities and qualifications. We have strict screening procedures and feedback mechanisms to ensure that our service is maintained at the highest standard. In partnership with Local Authorities, Social Services and housing providers or directly with private individuals, we offer a range of services for Service Users within the following groups:
- Older People
- People with Learning Disabilities
- People with Physical Disabilities
- People with Mental Health
- People with Specialist Care Requirements
- People with Dementia
- People who use drug and alcohol
- People with an eating disorder
- People with chronic ailments
- People recovering from episodes of acute illness
- People in forensic units
Domiciliary/Home care – Food preparation, helping with housework like cleaning, ironing, maintaining the garden etc.
Live-in-Care – Twenty-four-hour care and companionship.
Waking Nights/Sleepover Care - Support for peace of mind through the night.
Social Care – maintenance of personal social contact, assists in making appointments, payment of bills, shopping, letter writing and telephone calls and any other form of assistance as required by the service user.
