Hi, I'm Andy and I'm the owner of 'Fortify Locksmiths'.
I'm an independent, local locksmith and UPVC repair business based in Burnopfield, on the border of Tyne & Wear, Northumberland and County Durham (Giving good access to all three counties).
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237 customer reviews
Simon Bolton
Andy was here promptly and helped with my lock that was stuck. He is very knowledgeable and honest. Was able to offer further advice regarding future jobs. Would use again.
Reviewed on Google Maps
Robbie Parkin
Great service, came very quickly and sorted our broken door no problem
Reviewed on Google Maps
Allyson Hamilton
Andy has been to my son's property this morning to fix or replace Locking Mechanism on Front Door. It was his recommendation to repair rather than replace, which he did and therefore at a lot less cost. Excellent job , happy with the price, nice man. Further more Andy's attention to ASAP Job was almost immediate. Highly Recommend. Thanks Andy 👍 More...
Reviewed on Facebook
Camilla Fox
Excellent work. Good advise. Realistic pricing. Very pleased.
Reviewed on Google Maps
Craig Allen
Problem with my back door not locking. Andy gave me 2 options, a fix and replace. Thought it was replace and higher price but when he arrived fixed it with lower price. Great guy, highly recommend
Reviewed on Google Maps
Helen Bennett
Andy came out very quickly to repair my broken lock. Cost of a new lock plus keys was extremely reasonable. Would highly recommend.
Reviewed on Google Maps
Jill Muscroft
I can not fault this Locksmith.His attention to detail,thoroughness,precision of work,great attitude and professionalism is exemplary. I would 100 percent recommend him.He was prompt on time he gave me for arrival and he did the job at in really decent time.(Which doesn't matter either way as depending on the job it may have took two minutes or an hour,both would have been acceptable as his expertise would definitely have meant he could have done some tricky jobs he sent in two ticks but your paying for the EXCELLENT service irrespective of the time.I would never mark a locksmith down on a review for his prompt work .A less honest trade person may faff around for half an hour to make it look more complicated ( which it would be if he wasn't an expert in his field!!! NEVER mark an honest trade person for finishing a first class repair quickly!!)I found service to be the absloute best !!I would recommend him .What a lovely guy who offers a top notch service .Thank you Andy!! More...
Reviewed on Google Maps
Jr S
Andy was a polite & friendly locksmith, who came out promptly, explained clearly what the problem was and charged a fair price (which was within the range he’d predicted when I’d described the problem earlier).
Reviewed on Google Maps
Judith McKenzie-Hewitt
Locksmith arrived promptly and fitted locks required efficiently, explaining clearly the usage and maintenance of locks. Friendly, polite, efficient. Excellent. More...
Reviewed on Google Maps
Marj Hunter
A polite, professional, and speedy response.I would highly recommend Andy.
Reviewed on Google Maps
Danielle C
Emergency call out. Came straight away and fixed it, can’t thank you enough!! Amazing :)
Reviewed on Google Maps
Callum Fraser
Excellent service. Called to arrange a replacement lock due to a lost key and job was done within 30 mins. Top tradesman
Reviewed on Google Maps
Joanne Armstrong
Great service, came out same day and fixed the problem there and then. Highly recommend 👌 thank you
Reviewed on Google Maps
Hannah Jayne Nichol
Needed my lock replaced after losing the only copy of the key! Andy came well recommended, was well priced and came out to do the job almost immediately after messaging! Thanks so much again!
Reviewed on Facebook
Sharon Stephenson
Great service. Fully recommend. Andy was helpful, knowledgeable and quick to help. All sorted the same day. Brilliant
Reviewed on Google Maps
Bertinglabra
Prompt and quality of works..will recommend to everyone..
Reviewed on Google Maps
Anna Broxson
called Andy unable to get into my front door as the lock just stopped working . He was friendly and supportive, talking through all possible solutions remotely, offering to be there within the hour . I got into my house and Andy followed up the next day with a fix for the issue . excellent service and would absolutely recommend 5* More...
Reviewed on Google Maps
Anna Lantsbery Broxson
called Andy unable to get into my front door as the lock just stopped working . He was friendly and supportive, talking through all possible solutions remotely, offering to be there within the hour . I got into my house and Andy followed up the next day with a fix for the issue . excellent service and would absolutely recommend 5* More...
Reviewed on Facebook
Rob Marchegiani
A great all round service. Very fast response, friendly, honest and open. Keen on explaining what the issue was and what options were available with associated costs. Along with Andy’s professional knowledge, this helped greatly in determining the best way forward in fixing the issue. Would definitely recommend and use again More...
Reviewed on Google Maps
Christine Tomkins
Andy came so promptly to fix the lock. He fully explained the costs and exactly what had to be done. I really appreciated an excellent service, he was so pleasant and helpful. Thank you Andy.
Reviewed on Google Maps
Lynne Rodger
Another great save by Andy for my folks. Quick, quality service.
Reviewed on Facebook
Margaret Shepherd
The service we received from Fortify Locksmiths was excellent. Andrew came the same morning that I called him. He explained the options for our faulty lock, put in a new one and sorted out an additional problem with another door lock. We would heartily recommend him.
Reviewed on Google Maps
liz eade
Very good locksmith I couldn't lock my door so house wasn't secure I rang and he came same day and sorted the lock and adjusted the door Very happy with his work would recommend to anyone
Reviewed on Google Maps
David Fedrick
French window doors faulty lock, turns out to be a previous owners bodged job. Andy assessed the problem explained everything in detail as he was working, he re placed the faulty system and was done within 90 minutes. The price was very fair & I definitely recommend this company. More...
Reviewed on Google Maps
Aileen Paterson
Andy is such a nice friendly guy who couldn't be more professional and so helpful and would go out of his way to make sure everything was working properly before he left . Would recommend Andy to anyone who wants new windows and doors or if u just want to get new locks put in . Thanks Andy More...
Reviewed on Google Maps
Nina Taheri
Highly recommended! Andy was brilliant, explained everything in depth about my new locks and the work was carried out in a timely manner. He was very professional and friendly, and I’m really happy with the final product. Thank you More...
Reviewed on Google Maps
adam hurst
Broken window lock and handle replaced. The guy swiftly came out and got the job done. I'd definitely recommend them.
Reviewed on Google Maps
George Stephenson
Locksmith
Very good service at a very good price. I would have no hesitation in using this company again.
Reply from Fortify Locksmiths
Thank you George!!
Tina Mackenzie
I initially contacted Andy about an issue with my door lock, initial conversation suggested a new lock would be required. However, when Andy inspected the lock it just needed some oil for which he did without charge . I have used Andy previously and would continue to use as he is a genuine, honest contractor who cares about his customers. I couldn’t recommend him highly enough! More...
Reviewed on Facebook
Edith Ellis
Came and fixed door and also pointed out that the other door handle was on the wrong way so changed that as well. Would high ly commend this guy L
Reviewed on Google Maps
Christopher Thomas
10/10! Such a nice, honest, conscientious guy, arrived within an hour of calling. Job done to a high standard - can’t recommend enough.
Reviewed on Google Maps
Gareth Davies
Great work!
Reviewed on Google Maps
Ralph Teasdale
Excellent service, very efficient would highly recommend
Reviewed on Google Maps
Pauline Walker
Found Andy of Fortify Locksmiths on a Checkatrade leaflet put through the door - glad I'd kept it. Rang him at 11:45 regarding an emergency lock change and was given an acceptable quote. The lock was replaced by 15:00. It was for my elderly father in law and I wasn't at the property, but he kept me updated all the way. He even recommended a different type of lock which was safer and more practical for the elderly, with no extra charge. Completed within 10 mins. As requested, he didn't approach my FIL for payment and sent me the invoice which reflected the amount quoted, and no call out fee. Prompt, reasonable charge. Very professional throughout, highly recommend. More...
Reviewed on Google Maps
Brenda Ward
Found Andrew's details on Google. Described the issue we had with our patio door and he understood immediately. He attended the next day, replaced our lock with parts on his van and supplied 3 new keys. We would highly recommend him, a nice guy with a great attitude. More...
Reviewed on Google Maps
Chris S
Came out at short notice and managed to fix the issue very quickly. Very honest and friendly service. Would definitely recommend.
Reviewed on Google Maps
Andrew Gibson
rang Andy in short notice, came straight away too sort our problems, nothing was a bother what so ever would highly recommend, and would give 10 stars if we could. thanks Andy
Reviewed on Google Maps
Bill Lowes
Carried out the work in a good manner. Was willing to do an alternative repair, which would have saved costs. Would recommend.
Reviewed on Google Maps
Gwyn Brooks
EXCELLENT SERVICE! Booked a visit for French Door repairs. Andy arrived on time. He spent a while checking what was needed and kept me involved. Repairs were completed and now no draughts! Happy with the cost. Highly recommend. More...
Reviewed on Google Maps
Joseph Short
Great service from Andy, all requests handled, very prompt responses, even came round on a Sunday to fit it as we were in. Would definitely use again and would recommend to anyone in need of a locksmith. More...
Reviewed on Google Maps
Mary Barrett
Excellent service would recommend Andy every time said he would be here in fifteen minutes and he was
Reviewed on Google Maps
Paul F
Excellent prompt, helpful service from Andy and at a great price. He had our uPVC front door multilocking system working again in no time at all. Thanks!
Reviewed on Google Maps
Martin Tinnion
Andy provided a truly professional service at a great price. I would definitely use again and highly recommend Fortify Locksmiths
Reviewed on Google Maps
Christine Birch
I would recommend and use Fortify again. Prompt, helpful and reasonable price. Could not lock upvc window. Window handle was replaced.
Reviewed on Google Maps
Eddie O'C
Highly recommend Andy. Speedy response and very competitively priced compared to some of the other quotes received. Chuffed with the work too. Thanks Andy
Reviewed on Google Maps
Sandra Jackson
Excellent service, Andrew arrived on time carried out the work to a high standard would definitely recommend
Reviewed on Google Maps
anne thompson
Fabulous service responded to my request for urgent help within a very short time. I received a phone call to check the problems & was quoted the price. Arrived timely as planned. Very professional service explained the problem and reasonable price. Thank you Andy I am very happy recommending the service you gave today! More...
Reviewed on Google Maps
plasma bath
Great job. ANDY was very polite and professional. I would highly recommend him. G and S Durham
Reviewed on Google Maps
Iain Potter
Andrew was great. Responded promptly, looked at the problem, gave advice & options including an option where he wouldn’t earn anything. Asked him to fix the problem which he did quickly. Totally professional throughout & a very friendly pleasant guy. Thoroughly recommend him for any lock problems. More...
Reviewed on Google Maps
Max Fawcett
I had problems locking my front door. Andy responded quickly to my call. He explained clearly what needed doing, told me the price, to which I agreed then efficiently carried out the work. Lovely person and lovely service. Thankyou. More...
Reviewed on Google Maps
What do you love most about your job?
When I first started it was quite exciting as each job was a new problem waiting to be solved, but the best part is picking locks, no
matter how many times I do it, that moment a lock picks and then turns to open is always great!
What inspired you to start your own business?
After years of working for a big company I wanted to leave and be my own boss, it was a moment of "if I don't do it now I'll never do it and I'll never know. I want to decide what I want to do and when.
Why should our clients choose you?
I've always said I'm genuine and my biggest fault in business is that I can be too honest, money makes a business work but I'm forever finding a cheaper way of doing things for the customer and often repair parts rather than rush ahead looking to replace them.
Locksmith Services
New lock fitting, replacement locks, snapped keys, Lock upgrades and more.
UPVC window and door repairs
Locks, handles, hinges and multipoint mechanisms
UPVC door jammed / innoperative
Do you have a UPVC door that wont unlock or wont open? give me a call.