A well established landscape and artificial grass installation business working with the premium artificial grass brand in the uk
456 customer reviews
roy bates
Great outcome with the artificial grass replacing a very tired lawn work carried out by Sanj’s team was done in a very professional and efficient way who were extremely considerate and friendly. Would definitely recommend easigrass as a supplier, More...
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Paul Cinnamon
Very happy with end result. Guys worked hard levelling the whole area with 12 ton of aggregate, completing in one day. Should carry own hose reel (what if I didn’t have one?)!
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Christine Courtney
Very expensive
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Adam Churchman
The biggest waste of money I have ever experienced, paired with childish aftercare and communication.This review relates specifically to the Cambridge branch of Easigrass and should not be taken as a reflection of any other Easigrass locations. I would like to start by acknowledging Daniel, who carried out the work. He could not have been better. He arrived on time, was polite, professional, and worked incredibly hard throughout the day. The issues I experienced were not a result of his effort or attitude.The initial enquiry process was positive. Communication was a little slow at times, but the information provided was helpful and informative. We were keen to have our artificial grass (which was not originally installed by Easigrass) professionally maintained before our babies' christening, so we were working within a relatively short timeframe. Nick managed to fit us in, and the quoted service included a Zeofill infill rather than kiln-dried sand.Two weeks later, on 16 May 2026, Daniel arrived early and personally carried approximately 30 bags of infill into the garden before spending around seven hours completing the work. Unfortunately, this is where the problems began, although again, they were not related to Daniel's workmanship.The Zeofill infill consists of very small stones designed to sit at the base of the artificial grass to help lift the fibres and reduce pet odours. We have two dogs, and from a distance the lawn looked excellent after treatment.However, there were several significant issues.Firstly, during the machine spreading process, the infill went everywhere. Our fountain was filled with it, the patio was covered, and despite Daniel's best efforts to tidy up, it took me over a week to remove most traces of it from the surrounding areas.Secondly, I was told the infill would settle down into the grass within one to two weeks. Unfortunately, that simply did not happen. On the morning of our christening, the lawn looked great from afar, but as soon as you stepped onto it or looked more closely, it was covered in thousands of tiny stones.On 22 May, I emailed Easigrass to express my concerns about the excessive amount of visible infill and requested a call back. I received no response. By the time of the christening, babies and young children could not comfortably crawl or play on the grass because of the amount of infill present. Considering many of our guests had young children, this was extremely disappointing.I sent a further email on 28 May after hearing nothing. By this point, our dogs were collecting the stones in their paws, and we were even finding them in their water bowl.I finally received a response on 29 May advising that the team were away and would contact me upon their return on 3 June. When no contact was made, I chased again on 5 June and was told that Nick and Daniel would attend on Sunday at 08:30.Sunday arrived, and so did 08:30, but nobody turned up. Nick and Daniel eventually arrived around 09:30 without any apology for being late. When I queried it, I was told that Nick had only said he would be collecting Daniel at 08:30. My email correspondence suggests otherwise.The visit itself was disappointing. When I raised concerns about the visible stones, the dogs picking them up, and the fact that children had been unable to use the lawn properly during our christening, I felt my concerns were dismissed. One response in particular stood out: I was told, "They're harmless. They eat them in America to cure a hangover." This was not the professional response I expected when raising genuine concerns.It was also clear that Nick did not want to be there. He quickly left Daniel, who looked visibly uncomfortable, to once again attempt to machine-brush the infill further into the grass.Today, 14 August 2026, the lawn is still covered with these small stones. I can no longer use my artificial grass cleaning machine because all it does is bring the infill back to the surface.Thank you for ruining a perfectly good garden. More...
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Brynly Kelly
Great service we had 85sqm of artificial grass installed and made level as garden wasn’tThe team were efficient , clean and communicated brilliantly. The final product is more than we could have dreamed of . More...
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Mel Ellis
What an amazing crew! Worked through despite the heat.A tricky job, cutting around a play area, it now looks fantastic.Hard working , helpful and pleasant to have around. The whole process was seamless, site visit, quote and completion. Friendly, supportive team from start to finish.I highly recommend Easigrass. More...
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David Hur
We are interior decorators established in 1990 in Wimbledon and work internationally. We contracted Easigrass to install their fake lawn in the garden in a ground floor flat in Disraeli Road Putney. Ravi and his team did the work wrecking 2 interior walls and 2 door frames bringing the rolls of ‘turf’ through the flat. They then photographed the damage and told the office this was how they found it when they arrived. They lied throughout and the office sided with them. It was only when our solicitors were involved that they paid to repair the damage. We certainly would never deal with them again. Dishonesty in business is abhorrent, mistakes happen, but just own up do not lie and try to get away with it. Future purchasers beware of this company they are dishonest. More...
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Ray Boyd
Pity i cannot give less than one star. Our grass was installed in 2018. The 10 year guarantee is total fiction. Within the first year we had problems with weeds and moss, also it was cut 2 inches short hence weeds and worms. Easigrass visited once for maintenace. Charged £185.00, wanted this every year. So much for trouble free and low maintenance. After that they would not answer phone. More...
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Richard Shardelow
The fit and finish was amazing and the fitters very professional and quick, I would fully recommend
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David Lowe
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Nikki Renken
Had a thorough survey where views of what I wanted and needed were checked and understood, clear explanation of all the steps involved and what coukd and couldnt be done. All my questions answered. On the day they arrived on time, worked non-stop until completed - refreshments i left out untouched as they just cracked on. Lorry with all the aggregate etc arrived just at the right time, so no delay or waiting around. I was asked questions about how I wanted areas that were tricky to lay, rather than just guessing. Took about half a day to complete. Although they had to bring wheelbarrows of earth, gravel, aggregate and sand through the house and carpeted hallway it was left spotless. Even after days of rain on a cold January day. This is perfect for our north facing garden. As there is a wood behind us we get lots of leaf drop and Easigrass provides a maintenance service which we will use. And their quote was reasonable compared to others I had. We can't wait for warmer weather! More...
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Travel Lover
Don’t know what their grass laying is like but I can tell you they have the most rude aggressive drivers I’ve ever come across. Was viciously verbally abused after this guy literally tried to run me off the road. Vile. More...
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Huda Tanvir
Splendid work by the guys. Solid professionals. Looks absolutely stunning.
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Javed ikram
Excellent and very efficient service provide by Abdel and Osama, very polite and a pleasure to deal with them.
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Louise Webb
From start to finish the whole experience has been a pleasure. Dave visited on Saturday for the survey, very professional and explained the process of installation and samples of grass. A price was agreed and date arranged. The following Friday Soreen and his team arrived on time , discussed exactly what was required. They worked very hard and the outcome is amazing. They left the garden extremely tidy. 100 % would recommend them . Thank you so much to all More...
Reviewed on TrustPilot
Ann McGuinn
I cannot praise Dave, his team and Laura in the office highly enough for the terrific service I received from them. Dave came and gave me the quote on Friday and by Wednesday afternoon, my garden had been transformed! Dave answered all my questions, and the team who came and laid the grass couldn’t have been more helpful. They did a terrific job. They also cleared and stoned an area on the outside of my fence. Everything was done to perfection and they left everywhere in pristine condition. Thank you to you all; you made the whole process so easy and stress-free. Would recommend this company, 100%. More...
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Happy customer
We’re absolutely thrilled with our Easigrass installation! From the initial consultation to the final result, the whole process was seamless. A big thank you to Dave, our sales rep, who was friendly, professional, and really took the time to understand what we were looking for. He made the decision-making process easy and stress-free. Siron, the team leader, was fantastic in coordinating the job and making sure everything ran smoothly. His attention to detail and commitment to quality were clear from start to finish. Alex and Daniel, were excellent – hardworking, polite, and left everything clean and tidy. The final result looks amazing and has completely transformed our outdoor space. Highly recommend Easigrass – a great team and a great product! More...
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Glenn Moss
Fantastic job first class service from Sanj and the team can't get better
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Jared Houlbrooke
Easigrass were excellent from the initial quote, site visit and right through to the installation in my South London property. They completed everything as promised, on the agreed dates and timeframes. Communication was great through the dedicated Whatsapp chat with Mason, with all questions answered promptly. I would definitely recommend them for anyone looking for artificial grass - it looks great in my property several months on and my boys love playing on it. Thanks More...
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John K
They did such a professional job with the Astro which included tidying up and removing concrete slates. 100% will use them again. Thank you from Nelson Road
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Muriel Dalgarno
Excellent company from start to finish - highly recommend for artificial grass.
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MBJ
We've used Easigrass twice now and they have always exceeded expectations. From the site visit for the quote right through to the install we cannot fault them. The products and service they offer are of the highest quality. The install team worked tirelessly in tough conditions and were a pleasure to have at our property. All this was followed up with excellent customer care to ensure we were happy. We are. And we have no hesitation whatsoever to recommend them. More...
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Ilias Zikopoulos
Very happy with my new grass, and the installation was hustle free too - on time and efficient!
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Lauren W
Fab service from the initial quote through to the fitting date. Mason was extremely helpful in understanding our needs and answered all our questions. Amazing job, so happy with the end results! The gents that came to fit the grass were great and promised we would love it.. and we absolutely do! Highly recommend More...
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FF LONDON GROUP
Things went well in beginning but when they took the final payment from my card stored, which I wasn't told they will be storing my card details which is against the GDPR. I spoke to Racquel on multiple times to get this right and refund the amount on my card so I can pay from my business account. Multiple emails and calls and I had to give up. They wouldn't refund until I pay again and I was forced to gather more funds to pay and still waiting to receive my refund. This 1 star is specifically for Racquel who wouldn't even listen to solve this issue and I felt trapped with no other option. It was very unpleasant situation. She did not trust at all even though they made mistake and we had all written communication that as soon as it gets refunded, will pay bacs. I hope this message gets to Racquel. More...
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Dalbir Basra
My garden looks amazing with my new grass😊. Easigrass provided an excellent fitting service for my new lawn.
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wilfred Pennie
Amazing Service - Easi grass sent me all their tester samples to frist check quality of, then once hired they dug out the dirt and fitted the lawn in noi time at all.
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Paul Parkinson
Easigrass were recommended to me and didn’t disappoint. Not a huge job but the two guys who turned up were extremely knowledgable, experienced and polite. They completed the job in one day and left everything perfect. Couldn’t recommend them more highly. First class. More...
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Marissa Blurton
Customer service is terrible - asked for a quote back in April, provided photos, what we wanted and gave information on access. Ever since have been ghosted by Mason despite sending chase up emails. No out of office, nothing. Not a great look More...
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H Q
Outstanding job ! Quick and smooth and the results are spot on !
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Ryan Stuart
The team were very friendly and talked us through every step with excellent knowledge and practical ability. The finished product is exactly as we envisioned it and will allow our children to enjoy the summer in the back garden.
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caden
I'm really pleased with my artificial lawn by easigrass. The presentation by Nick was very professional and explained everything in detail. It has transformed my garden and looks lovely. The team worked really hard despite it being a very hot day. They made sure everything was clean and tidy before they finished. I would highly recommend this company. More...
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Louise Falconer
Fantastic service from start to finish. Love our new Chelsea grass as does our dog. Guys were efficient & cleaned up after.
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Nick
Thank you Sanj at Easigrass for all of your help and kindness. Great quality, wonderful result Highly recommend Many thanks Nina Drew
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alfie fc
Requested samples 3 times, by chat, website etc. Absolutely nothing. Poor customer service.
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simon bacon
Great professional service from start to finish, it was only a small job but I felt like a valued customer throughout and the product and finish of the lawn is transformative. Attention to detail and the clean up at the end was brilliant, Lovely personal service with all communications too, Thanks. More...
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Jason Richardson
Engaging with Easigrass was very straight forward - Mason made it very easy to get comfortable with what was required and the everything ( contract, surgery, install) all occurred on timeline and inline with expectations. Very happy with final product - installation team were polite, professional and efficient. More...
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Rich Scott
Excellent service from start to finish. Great product, highly recommend!
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Maha Harper
I've used Easigrass many times over the years, and they've always been good. But my last service, on 5th December with Abdul, was exceptional. He was polite, professional and did a stellar job on both lawn and surrounding area leaving the place spotless! Thank you Abdul! More...
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Ian Jolliff
Great customer service with initial visit and sample box sent through post. Final site measure and install went like a dream! Great experience from start to finish! Really happy how well its all turned out More...
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Barbara Baldock
I am very happy to be able to report that Easigrass have been in touch following my negative review, and have been extremely helpful and promised to replace my grass confirming that it will be fitted shortly. They apologised for the delay and have even offered to send samples of alternative products and dates for fitting. An excellent result as I have always sung the praises of the product which is excellent and I think is as close to the look of real grass that it is possible to get. I would certainly recommend Easigrass to anyone who wants a top quality product and now I can say an extremely good customer service, then Easigrass is the company to go to. I would also like to comment that even though we experience gale force winds the grass has never moved or required any maintenance. Well done Easigrass More...
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Barbara Baldock
I was very pleased when the mayfair grass was fitted. It has since faded badly. I got back to the company while still under warranty three months ago. I have sent photos requested and phoned and emailed multiple times. Very pleasant and promised to get back but it doesn't happen. Told last week the Managing Director was going to be spoken to about my fading grass and yet they have still not got back. There is no doubt that the grass has gone white in places. There is something very wrong that they are allowed to say that fading is guaranteed but will not address it when something happens. More...
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Sharon
Abdul visited my garden today to service it. He was efficient, effective and most diligent in his attention to detail. On completion of the service delivered, my garden appeared freshly installed. Thank you, Abdul. Sharon
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customer
Not a cheap thing to do but seeing my small garden now its looks bigger and brighter. They gave me a called 30 mins before arrival which I asked for. Felt like their was good attention to detail, also went above and beyond to empty my old plant pots so I can repot them next summer as trimmed my hedge and took it all away. They were friendly reliable the work looks really professional im very happy with it:) More...
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Philip Green
Quote was quick simple and well explained. The work was completed with professionalism and care. Whilst my job was small and didn't require any soil removal or digging the workmen were courtioius and obliging.
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Kristofero Kiel
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Mel Massey
Great customer service from initial call to installation, the team were extremely professional, helpful and accommodating. I love my new lawn!
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Andries Louw
The experience was ‘easy’ start to finish. Mason was very helpful in explaining the options and sending a quote quickly. Installation was quick and to a very high standard. Very happy overall! More...
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customer
Mason my first contact at Easigrass was great, efficient and very helpful from sending out samples, to providing a quote and all the way through to fitting and aftercare. Ben came and did a site survey informing me of what to expect on the day and then on the day everything ran smoothly and was exactly as described by everyone that I made contact with. The end result is fab and they transformed our garden! The work was carried out efficiently and no mess was left on site after the job had been completed. I am very impressed and can’t wait to recommend to friends and family who are after artificial grass. More...
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MilleFamily
We recently had artificial grass installed by Easigrass and we couldn't be happier with the experience. From start to finish, the customer service was exceptional. Shona was incredibly helpful, guiding us through various options and patiently answering all our questions, especially regarding our patio's unique challenges. The installation team, led by Jason, was professional and efficient. They addressed our concerns about the slope and ensured everything was properly managed. The final result is stunning—the grass looks fantastic and has transformed our outdoor space. We highly recommend Easigrass for anyone considering artificial grass! More...
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What do you love most about your job?
Transforming customers gardens and making outdoor spaces attractive and functional
Why should our clients choose you?
We provide the best quality artificial grass on the market and our friendly installation teams have many years experience
Artificial grass
Artificial grass installation
Artificial grass maintenance and service
Artificial grass supply
