Chelmscare Ltd is a local homecare provider based in Hertfordshire, with more than 10 years’ experience supporting people to live safely and independently in their own homes.
We understand the significant benefits of remaining in familiar surroundings, and our aim is to help each person maintain their independence and stay at home for as long as possible.
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19 customer reviews
Maryelena Cowie
I cannot praise this care company enough. The carers are genuinely caring, compassionate, and always on the ball. The management team communicates effectively, not only with the staff but also with our family, which gives us great confidence and peace of mind. It truly feels like having an extended family helping to care for your loved one. Knowing that my dad is being looked after by people who are attentive, reliable, and kind has relieved a huge amount of pressure and stress for our family.We are incredibly grateful for the support, professionalism, and compassion shown every day. I would highly recommend this care company to anyone looking for high-quality, person-centred care for a loved one. More...
Reviewed on Google Maps
Tim THirkettle
Care Review for Alice J. ThirkettleFAO: Amanda O’CallaghanDear Amanda O’Callaghan,I would like to share my experience of the care provided to my mother, Alice J. Thirkettle, by ChelmscareOverall, I am extremely pleased with the standard of care my mother receives. The carers are reliable, professional, and always complete their duties efficiently and on time. The support provided by both the care staff and office team has been invaluable, particularly when arranging pharmacy services and ensuring medication supplies are available when needed.My mother’s care is consistently delivered to a very high standard. Carers assist with personal care, pad changes, feeding support, communication, and maintaining her comfort and wellbeing. During periods of hot weather, they have shown genuine concern by carrying out welfare checks and ensuring cooling fans are operating and the home remains comfortable and well ventilated.Following hospital admissions, the carers have been extremely helpful in organising my mother’s belongings and ensuring she is settled and comfortable. Bedding is changed promptly when required, and communication between the carers and myself is always excellent.The team is proactive in ensuring essential supplies such as pads and wet wipes are ordered in good time, preventing any shortages. My mother requires soft food, and carers take great care to support her meals safely and patiently. Drinks are thickened when necessary to ensure her comfort and wellbeing.I have been particularly impressed by the attention given to cleanliness, safety, and maintaining a comfortable environment. The carers consistently demonstrate kindness, respect, and dignity in all aspects of their work.I would like to express my sincere thanks to Axay Gabani for his professionalism and prompt communication whenever GP assistance is required.Special thanks also go to Saqlain, Syeda, Adeeba, and Edith, who have consistently exceeded expectations through their dedication, compassion, and willingness to help whenever needed.I would rate Chelmscare 5 out of 5 for the quality of care, professionalism, reliability, and overall service provided.I would also like to thank the Chelmscare office administration team, particularly Amanda O’Callaghan, for their continued support, responsiveness, and excellent communication regarding my mother’s care.P.S. I would also like to acknowledge the additional support provided beyond normal duties, including assistance with garden maintenance and carpentry work when required. These tasks were completed professionally and were greatly appreciated.Thank you to everyone at Chelmscare for your continued dedication and support.Yours sincerely,Tim ThirkettleOn behalf of Alice J. Thirkettle More...
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Paul Nancarrow
Reviewed on Google Maps
hayley gaeta
My mum has received excellent care at Rosedale. The home is warm, friendly, and has a genuine family feel where everyone matters. The staff consistently go the extra mile to provide a safe and comfortable environment for Mum, and they always keep me updated. They are engaging, know each resident’s needs extremely well, and are open and willing to discuss any concerns I may have. They are also very supportive of me chatting to Mum over the phone whenever needed.The team has been incredibly helpful with hospital visits, arranging doctors, and ensuring Mum receives the personal care she needs. Rosedale also offers hairdressing, chiropody, and optician services, which makes a real difference. Residents are always clean, well dressed, and clearly well cared for. The meals are very good, and the home maintains a relaxed, welcoming atmosphere. We visit regularly and are always made to feel welcome. Staff know us when we call and provide detailed updates on Mum’s care.The manager, Gina, has been outstanding. She is supportive, attentive, and keeps me informed at all times. I am very grateful for the exceptional care Mum receives at Rosedale. More...
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Joanne AUBURY-RUSSELL
Rosedale is a very caring and compassionate care home,my mum suffers from dementia and Alzheimer’s and the staff are brilliant with her
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Saleem Akhtar
I am SaleemA friend of BasharatHe said that he enjoyed his stay at RosedaleAnd if needed a care home in the futureHe would like to come back
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Larisa Patentariu
Reviewed on Google Maps
Cleo Mystik
I remember the time I spent looking for a suitable Care Home for my dad. I had checked out several before coming to Rosedale. As soon as I walked in, I had a gut feeling and knew this was the place for my late dad. Very sadly, he passed away in January. At the time, I was met with a very warm welcome. After spending a lot of time with my dad at Rosedale, I could see my dad was so happy. It was literally home for him. Every single member of staff could not have been more caring, considerate and dedicated to their work. All residents were always well groomed and well attended to. My dad was always offered an alternative meal if needed (as he was always specific about his food) Carers were always happy to provide him and other residents with whatever they wanted. My dad was wheelchair bound, but was given his independence to move around the care home and out into the garden when he wanted to. Rosedale is perfectly managed and staffed. I was continually kept up to date and informed with anything to do with my dad. The Care Home was always clean. Residents have good options of meals, opportunities for activities in and out of the care home and wonderful summer garden parties every year. In the 3 and a half happy years my dad spent at Rosedale, about which he always spoke well and was always relaxed and content during that time, I can only say that I would never have chosen any other place other than Rosedale after my dad's time and mine and my husband's experience of time we spent with my dad whilst at Rosedale. Without a shadow of a doubt, I would definitely recommend Rosedale. They give the love, care and attention that all residents need and commend every single member of staff, as it is truly a Care Home.Kezi (Daughter of Late Halil) More...
Reviewed on Google Maps
Caroline Webb
My old friend has moved to this care home 3 months ago. I find the staff really friendly and caring. My friends room is always clean, clothes washed daily. My friends says the food is good and she looks well cared for. She says the bed is very comfortable and she sleeps well. She’s got a risk of falling and they have a devise in her room at night that alerts the staff the minute she puts a foot on the floor to use the toilet in her room, the staff come and check she’s ok and hasn’t fell.I must say I’m really impressed with the care that I’ve seen from Rosedale. More...
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Uwase Joan
Reviewed on Google Maps
Jennifer Walker
Chelmscare in Borehamwood are a great local care company. They look after my mum for her showers & increase care to 3 times daily when we are away from home. They are very reliable, have never let us down & have caring, kind & considerate staff. Special mention for Natasha who is very efficient, professional & always so bright & cheery.Thank you to all the team, your help is greatly appreciated. More...
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Syeda Hamza
Excellent managementExcellent care quality for service user.Great staff
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neha Neha
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sarika V
I had an average short experience working at this company in the office and the work environment was supportive. However, I must admit that the HR lady wasn't always the most knowledgeable about her job responsibilities. Overall, it's a great place to work but some improvements in HR training could be beneficial. More...
Reviewed on Google Maps
Louis Julien David Tancrel
I applied for a vacancy with the company and this is the most professional care setting i have been to so far. I felt welcomed and valued even before starting work. A great place to be
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Marie Estelle Ferriol
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Ashwinee
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sanuja perera
You're very inspirational and gave the excellent motivation to achieve my goals"
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Chris Thompson
Caring staff and residents are so well looked after
Reviewed on Google Maps
General Home Care Services
We provide personalised care and support to individuals in the comfort of their own homes. These services are designed to help people maintain their independence, improve their quality of life, and meet their specific needs, whether they are elderly, recovering from an illness or surgery, living with a chronic condition, or disabled.
Personal Care Services
Our Personal Care Package include assistance with activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting, mobility assistance and transfer support, assistance with eating and drinking and medication reminders and assistance.
Meal Preparation
Our meal preparation package include meal planning, cooking, portion control, special diets (including diet based on cultural and culinary preferences), meal packing, monitoring nutritional intake and assistance during mealtimes.
Companionship
Our companionship package focus on offering emotional support, social interaction, and companionship to individuals who may be feeling lonely, isolated, or in need of regular human interaction. Companionship care is particularly beneficial for seniors, individuals with disabilities, and those recovering from illnesses who may be at risk of social isolation and its associated health concerns.
Running Errands Service
Our Running Errands care package is an important component of caregiving, especially for individuals who may have limited mobility, health issues or other challenges that prevent them from performing everyday tasks independently. These services can be provided by our trained personal care assistants and are designed to help individuals to maintain their independence and quality of life by assisting with various errands and tasks.
Palliative Care
Our Palliative Care services are specialised healthcare services provided to individuals with serious, life-limiting illnesses in the comfort of their own homes. Our goal is to improve the quality of life for the individual facing a terminal illness by managing symptoms, addressing emotional and psychological needs, and supporting them and their families through the end-of-life journey. Our Palliative Care package allows individuals to receive this comprehensive care within their familiar and supportive home environment.
Dementia Specialist Care
Our Dementia Specialist Care provide specialist care for individuals living with dementia in the comfort of their own homes. Dementia is a progressive neurological condition that affects cognitive functions, including memory, reasoning, and the ability to perform daily tasks. Our Dementia Specialist Personal Care Assistants are trained to support individuals with dementia and their families, focusing on maintaining safety, quality of life, and dignity throughout the progression of the disease.
Physical Disability Care
Our Physical Disability Care provides specialised support and assistance to individuals living with physical disabilities. These services aim to help individuals with physical limitations maintain their independence, enhance their quality of life, and overcome daily challenges by receiving care and support within the comfort of their own homes.
Epilepsy Care
Our Epilepsy Care Package provides specialised support and assistance to individuals with epilepsy in the comfort of their own homes. Epilepsy is a neurological disorder characterised by recurrent seizures, and we can help individuals manage their condition, maintain their safety, and improve their quality of life.
Learning Disability Care
Our Learning Disabilities Care Package is designed to provide specialised care and support to help individuals with learning challenges live fulfilling and independent lives. Learning disabilities encompass a wide range of conditions that can affect a person’s ability to learn, read, write, and perform various cognitive tasks. Our aim is to address the specific needs of each individual while promoting their autonomy and well-being.
Stroke Care
Our Stoke Care Package is for individuals who have experienced a stroke, often referred to as stroke care or post-stroke care, involve a comprehensive approach to support their recovery, rehabilitation, and daily living needs. Our Stroke Care Package at home aims to enhance the individual’s quality of life, independence, and overall well-being.
Parkinson Care
Our Epilepsy Care Package provides specialised support and assistance to individuals with epilepsy in the comfort of their own homes. Epilepsy is a neurological disorder characterised by recurrent seizures, and we can help individuals manage their condition, maintain their safety, and improve their quality of life.
Live-In-Care Services
Live-in care is a type of home care service where a Personal Care Assistant resides in the home of the person in need of care, providing round-the-clock assistance and support. This type of care is typically chosen for individuals who require constant supervision and help with daily activities but prefer to remain in the comfort of their own home rather than moving to a residential care facility.
Care at Night
Our Care at Night (Overnight Sleeping Services) Care Package offers assistance and support to individuals during the nighttime. This service is particularly valuable for individuals who require help with various activities or who have medical needs during the night.
Respite Care
Our Respite Care Package, also known as “Carers break ”, respite services, provides temporary relief and support to family caregivers who are taking care of a loved one with a chronic illness, disability, or other care needs. It is designed to give caregivers a break from their caregiving responsibilities, allowing them to recharge and attend to their own well-being while ensuring that their loved ones continue to receive appropriate care.
Home Help Services
Our Home Help Services Care Packages that provide assistance with cleaning and housekeeping offer essential support to individuals who may have difficulty maintaining their homes due to physical limitations, illness, or age-related issues. These services help ensure a clean and safe living environment while promoting the overall well-being of the person receiving care.
Reablement Care
Our Reablement Care Package is a form of short-term, intensive care and support provided to individuals who may have experienced a decline in their ability to carry out daily activities due to illness, injury, or disability. The primary goal of reablement care is to help people regain their independence and functional abilities so that they can continue to live safely and comfortably in their own homes.
Rapid Response Service
Our 24/7 On-Call with Rapid Response Service provides immediate assistance to individuals who may require care and support outside working hours or to those facing an unexpected urgent or crisis situations within their homes. This type of service is particularly valuable for individuals with complex medical needs who lives independently. Our goal is to address emergency or critical needs promptly and prevent the individual from being hospitalised or placed in long-term care facilities.
