Home care services tailored to your needs
Our dedicated care staff and management team ensures we are able to offer a broad range of home care services. The support we offer is always tailored to meet individual needs. Flexibility is built into our working systems.
Show more
101 customer reviews
Nigel
I needed to find a care provider to help me during a period of recovery following my wife's surgery.This was my first experience of this care provider and I'm happy to report that it a very good one. From the initial contact through to receipt of the care itself, it has all been positive. I always knew which of the three carers would be covering each visit, prior to the start of the week, thanks to the rota issued by the office. Thanks to Sarah, Nicki and Emma, any alterations or admin requirements were made speedily and without fuss. As for the care itself, Ahmed, Mahmood and Verinderjeet couldn't have been more polite. They were punctual, courteous and always announced their arrival with a cheery "Good Morning". We enjoyed many interesting conversations during these times, covering an array of subjects from news items and sporting highlights to travel experiences and holidays etc.There are a number of things that will stay with me for a long time but a few which stand out are Mahmood's washing technique and putting my shirt on, to Varindarjeet's expertise at changing the bed sheet when required and keeping it straight in-between times.Many thanks to one and all for your time and expertise, it was much appreciated. More...
Reviewed on Google Maps
Kate Bush
Reviewed on Google Maps
Sharon Hipp
All of the staff are professional and seem to really care about the people they care for. I always receive a prompt response to any request or concerns I might have about my uncle. It gives me a lot of reassurance, especially when I am so far away. More...
Reviewed on Google Maps
Varinderjeet Singh
I am proud to work with Caremark and to be part of such a professional and supportive team. The company provides excellent training, values its staff, and maintains a very high standard of care for clients. The team is well qualified, compassionate, and dedicated to delivering five-star quality care. I appreciate being part of an organisation that truly cares about both its clients and its employees. More...
Reviewed on Google Maps
Faith Manjengwe
Reviewed on Google Maps
RALLY ABIODUN DEMILADE
I joined Caremark in November 2025 as a Carer, and the experience has been nothing short of exceptional. The management places a strong emphasis on both customer satisfaction and staff wellbeing, ensuring everyone feels supported and valued. Since joining, I have developed a wide range of skills, including effective teamwork and delivering excellent customer service. More...
Reviewed on Google Maps
Tug Wilson
1st class without doubt ⚓⚓
Reviewed on Google Maps
Nimesh P
Excellent service. Communication from upper management and carers excellent. Personal care and well trained. Compassionate and trustworthy carers. Always willing to go the extra mile. Able to prepare very basic meals but not "cook" from scratch however at end of life, this is not always necessary for the patient. I cannot recommend Caremark high enough. They were there until after my Wife passed her final breaths. More...
Fiona Trower
I called alot of care companies to sort out care for my dad . Caremark stood about above the rest. Very professional and caring always on time . They were a bit more expensive but you get what you pay for .Highly recommendThankyou More...
Reviewed on Google Maps
Lisa Singer
Carers have a friendly smile and always ask if there is anything else that they can do. Someone from the office came to visit mum at Christmas with a card and small gift which was very kind of them.
Jill P
We are relatively new clients, and my mum was rather reluctant at the start; however, everyone has put her at ease, and she now looks forward to her care visits. All the carers are so lovely with her - very accommodating, extremely caring and respectful of her needs. Overall, it has been, and still is, a very good experience for us both, as it was a major change for both my mum and for me also. More...
Andy B
Caremark Personnel have been giving our Mother and Father, Aged 95, their Weekly Wash Shower for 2 Years now, they have always been Professional and Intelligent, Caring for our elderly Parents as if they were their own, Thank You Caremark.
CB
All of the carers who visit Mum always take care and attention and go the extra mile. She looks forward to their visits hearing and sharing stories with them.
Harveen kaur
Working as A Care Assistant with Caremark Northampton has been a positive experience. The company is well organised and clearly focused on person centred care which reflects its CQC Good rating.
Management are approachable and supportive, and communication between carers and the office team is clear and professional.
I have received appropriate training and guidance, which has helped me feel confident and competent in my role.
More...
Kiera Cairns
Brilliant company to work for. Really work well as a team.
Reviewed on Google Maps
G F
Carers were organised at last minute for my mother - she is not compliant at the best of times and kept refusing care - Caremark put everything in motion within a day! The ladies were brilliant, and even my mother had to agree that she enjoyed having them around. They took care of everything she asked for, and gave me peace of mind to finally take a much needed holiday. Would use Caremark again in a heartbeat. More...
Barry B
Excellent service on all accounts.
Richard Smith
Reviewed on Google Maps
Karen
Caremark has cared for my mum for a few years now and the trust she developed was priceless, mum is blind and diabetic so very dependent upon carers turning up on time and introducing themselves when they arrived, Caremark made sure mum had the same few carers and they all treated her with kindness and respect
As a family we had peace of mind when we couldn’t be there thanks Caremark.
More...
Renee Haines
Home & Domiciliary Care
Very caring company, always willing to step in at short notice. All the carers are very kind even when things are challenging. would highly recommend them to anyone. Thank you Caremark! More...
Renee Haines
Caremark provide care for my sister who has dementia and she can be challenging at times. They always deal with her in such a caring way and she regards them as "her friends". Would highly recommend
Reviewed on Google Maps
William Hall
We've been using Caremark Northampton for my mum's care, and overall, it's been a very positive experience. The carers have been kind, respectful, and consistent, which has meant a lot to our family.
Communication with the office has also been straightforward and responsive whenever we've had queries or needed to make changes.
While no service is ever completely perfect, I feel confident knowing my mum is being looked after by people who genuinely care. I would happily recommend Caremark Northampton to others looking for home care.
More...
Saman
I’m proud to work at Caremark Northampton-our team is kind, professional, and truly cares about every client. It’s a supportive and fulfilling place to grow and make a real impact every day. Staff here is dedicated, friendly and always go the extra mile to support both clients and each other.The management team is approachable, supportive, and always encourages us to do our best while making us feel truly valued. More...
Jackie t
CareMark has supported me for some months now. The staff are efficient, punctual and friendly. The office is responsive and polite. I recommend this company to anyone seeking a quality personal care service More...
Jackie Topp
I recommend this care company. They are a professional supportive organisation who will always do their best for the client. Staff are punctual and friendly. The office is responsive and efficient More...
Reviewed on Google Maps
Saman Sahota
I’m proud to work at Caremark Northampton-our team is kind, professional, and truly cares about every client. It’s a supportive and fulfilling place to grow and make a real impact every day. Staff here is dedicated, friendly and always go the extra mile to support both clients and each other.The management team is approachable, supportive, and always encourages us to do our best while making us feel truly valued. More...
Reviewed on Google Maps
Priviledge
“Caremark has been like a family to me. When my daughter was unwell, they checked on us—even after she was discharged—and showed such kindness and care. The clients are also so nice and welcoming, which makes working here even better. I’ve never worked for a company as good and supportive as Caremark.” More...
Priviledge Murima
“Caremark has truly been like family to me. I’ll never forget when my daughter was unwell and we were in the hospital—Caremark reached out to check on us, which meant so much. Even after my daughter’s discharge from the hospital, they continued asking how she was and checking in on us, which was just so nice and thoughtful. There was a point when I felt so frustrated that I considered leaving, but instead of turning me away, they gave me time, listened to me, and accepted my needs. From that moment on, I’ve felt nothing but warmth, understanding, and support. The flexibility and genuine care they offer are just beyond words.” Thank you so much to Prab Bawa and Sarah Taylor❤️ More...
Reviewed on Google Maps
Doreen Nyamhinda
I think it has been a worthwhile experience with less or no hiccups at all
Reviewed on Google Maps
Doreen Nyamhinda
Upon joing Caremark, it became undeniably clear that it is run professionally.
It's policies are consistent and also incorporates workers' welfare.
Rufaro Mumba
Caremark Northampton is a very flexible, adaptable and caring place of work. The level of communication by management is exceptional.
Rufaro Mumba
Caremark offers a supportive and friendly environment and as employees we feel appreciated in our role.
Reviewed on Google Maps
Charlotte Lane
My brother receives support from the carers at Caremark. He is happy with their help. They are friendly and caring. They contact me if they have concerns.
Charlotte Lane
Caremark provide support for my brother. They ensure he takes his medication. Prompt him with personal care and help with his meals. My brother is happy with the quality of their care. More...
Reviewed on Google Maps
Greg
I have been using Caremark since my discharge from hospital in Sept. 2024 after 5 weeks in hospital and I have not regretted it once.
I have had a stoke. plus heart and other health issues but never needed care before so it was difficult to come to terms with it at 79 years of age.
I need not have worried, the level of care is outstanding they gave me the confidence to accept their help which I needed. I feel like I am being looked after by family members, not by somebody being paid to so do.
I now look forward to their visits every morning and when something cropped that required more time to resolve the support admin, side responded quickly and efficiently.
If you are looking for carers who care contact Caremark they are lovely people
More...
Michael Hodgkins
I cannot thank you enough for the kind help you gave to my lovely wife in her time of need. Special thanks to Emma, Areeha and Adnasia. for there love and compassion.
Reviewed on Google Maps
Julie Tite
Friendly , competent, professional carers. Nothing is too much trouble. Very approachable management who are willing to help in any way they can. Can highly recommend.
Hilary Atlas
We switched to Caremark Carers last November from another provider, and I can honestly say it was the right decision. They care for my mum, who has dementia and can be challenging at times, but they are always patient, understanding, and compassionate.
They truly get the illness and offer not just support for her, but for me as well. Having a team that actually listens and helps makes such a difference.
If you're looking for dedicated, reliable carers, I’d definitely recommend them! 💙 #Caremark #DementiaCare #CarersWhoCare
More...
Fadzai Erica Matongo
Caremark Northampton has an amazing company culture. I have been with the company for a year and their expectations of me as an employee have been made very clear and on the flip side, they have made it clear how all our efforts are greatly appreciated and noticed. We are also fortunate to have the most delightful clients, which makes everything much easier. More...
Fadzai Matongo
Caremark Northampton has an amazing company culture. I have been with the company for a year and their expectations of me as an employee have been made very clear and on the flip side, they have made it clear how all our efforts are greatly appreciated and noticed. We are also fortunate to have the most delightful clients, which makes everything much easier. More...
Reviewed on Google Maps
Rutendo febby chidavaenzi
It's a nice and peaceful working the managing team it's really supportive .very thing about them is very incredible. Love working for Carework and l enjoy going to work
HB
Caremark Northampton provides compassionate and reliable care services. The team is professional and approachable, making a positive difference. While there’s room for minor improvements, I’d highly recommend them for quality care. More...
Gary C
Carers are very friendly and my mother loves their company.
Helen B
Caremark have been looking after my mum in conjunction with a PA for the last couple of months. We’re really happy with the service we’ve received. Managers are approachable and responsive to changing circumstances and demands. We have the same two caters who are always on time which provided consistency for mum and reassurance for us.i would definitely recommend Caremark for anyone looking for at homecare for an elderly relative. More...
Tracy
Great care company, management have gone above and beyond to ensure my dads needs are met. Friendly professional and reliable carers. Would 100% recommend caremark to others More...
Jenny
Caremark have provided me the peace of mind I have always wanted, knowing that my mother is being looked after and cared for with sensitive and considerate carers. Caremark are always on hand with any questions or requests and nothing is ever too much. I feel they understand my mother’s needs. I am very grateful for the service provided. Thank you. More...
Jenny Craig
Caremark are a wonderful service who really care for the adults they work with. I am incredibly thankful to have a service who are able to see my mother regularly and make sure she is well and safe. The reassurance provided, excellent communication and care are what make this company stand out. Thank you for all you do. More...
Reviewed on Google Maps
Sue Taylor
So nice to see my daughter feel supported in her role and to have a home-work life balance. The managing director is understanding and genuinely cares about the customers and carers on the team.
Reviewed on Google Maps
Molly King
After reading very positive reviews online of Caremark from other relatives of their clients, they began to provide Care for my brother who has early onset Dementia - from the end of January 2024. I knew my brother would feel more comfortable with a gentleman and Caremark was able to provide Ahmed - who is kind, caring , patient and very professional. I have found it’s very easy to contact Prab and Sarah in the office, and they are very supportive too. I am very happy to recommend Caremark More...
Reviewed on Google Maps
Atnasia Muchereti
It's good working with Caremark Northampton. I like the way how all the staff members treat each other. They treat everyone with respect. The managers are good and treat everyone fairly. More...
What do you love most about your job?
“Seeing people at their most vulnerable and providing hope, reassurance, a simple shoulder to cry on, is an amazing feeling.” It's a challenging role helping people who would otherwise struggle, but that's something our carers actively enjoy.
What inspired you to start your own business?
After spending almost two decades in an operations-centric role where I led and managed teams in different areas of the business, I felt it was time to make a change and pursue what I really believed in.
The continued desire from within to do something meaningful for people most in need led me toward the care industry. I’m a passionate believer that it’s our duty to deliver care that makes a real difference in the lives of those who have turned to us when they need help and support.
I firmly believe that people should be able to continue to live at home independently throughout their lives, with person-centred care and support in place.
Here at Caremark Northampton, we know that high-quality home care makes an immeasurable difference in the lives of our customers and their loved ones.
Caring for our elders can be extremely rewarding and fulfilling too.
We all hope to retire and live out our golden years in comfort, surrounded by friends and entertained by our favourite activities. After years of working, raising families and contributing to society, many of us look forward to settling back and watching the world go by. Caring for the elderly enables them to not worry about the things they cannot do anymore and celebrate the things that they can, not only supporting them in their care needs, but also providing them with a valued friend and confidant.
Here are our top 5 reasons why we love to work with the elderly:
You really make a difference to their lives
They appreciate your time and what you do for them
It gives you some perspective
You can learn from their experiences
It’s fun!
Why should our clients choose you?
You’ll always be in safe hands with Caremark Northampton. There are 6 main reasons why the clients should choose us.
Client Led Service
We offer a 'meet and greet' service and a full assessment before a care package begins. We make sure we completely understand your care needs.
Highest Standards
Our Care Staff are checked and trained to the highest standards using industry approved training. We continue monitoring staff throughout their work.
Quality Assurance
Caremark have dedicated internal systems in place monitoring the full care service. This ensures the highest quality care and that your needs are met at all times.
Client Confidentiality
Customer information is only shared once your written agreement is in place and always on a 'need to know' basis.
Transparent Culture
We have an open door policy so that clients have regular contact with a member of the management team.
Allocation of Carer
We allocate a permanent carer during the care and support period so that clients know who is visiting them on a regular basis.
What changes have you made to keep your customers safe from Covid-19?
Here’s how we are protecting our clients and staff during coronavirus
We take the health and safety of our clients and care staff very seriously and our priority is to ensure we can safely continue to deliver vital care to our clients during the coronavirus outbreak.
We are following the latest guidance from the National Institute for Health Protection and the NHS, including provision of personal protective equipment (PPE) such as masks, eyewear, aprons and gloves. We are also in communication with the Care Quality Commission, the United Kingdom Home Care Association and local authorities to ensure we continue to receive adequate guidance.
Personal Care
Respite Care
Live in Care
Dementia Care
Companionship
Medication Assistance
Shopping and Meal Preparation
Domestic Duties
Social Activities
Healthcare Professionals
Patchcare