Our journey into home care was inspired by the desire to make a positive impact on the lives of our East Sussex community members. Our mission is to lend a helping hand, offering a sense of comfort, companionship, and professional care to those who need it most.
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1 customer review
Grace Hayles
I have a carer twice a week to assist me. They're kind, caring, compassionate and they don't judge. The carers are punctual and professional doing everything that they can to support their client with their needs.
Reviewed on Facebook
Claire
Caremark have been providing weekend care for my mum since January 2024 and are shortly to takeover her evening meal visits during the week.
Mark and his team are lovely. Nothing is too much trouble. They manage changes to mum's care, including weekday holiday cover when necessary with ease. They have taken the time to get to know mum, her personality and needs. They are easily contacted and always respond to any messages I leave.
It is a great comfort to me know my mum is being so well looked after.
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What do you love most about your job?
We literally change people’s lives for the better and our roles are so varied and no two days are the same.
We put smiles on faces, brighten people's day and also help those more vulnerable members of our society in providing safe and professional home care.
We get a great sense of satisfaction that is impossible to match in any other job!
What inspired you to start your own business?
Caremark have the best values, culture, expertise, passion and commitment to make life better for thousands of people across the UK.
We wanted to provide the very best companionship, care and support services to the community across the East Sussex region.
Why should our clients choose you?
We only recruit the best team members, that share our values and who truly care about their customers and colleagues.
We train and support them to be the best carers and to help them grow as individuals within our team.
We passionately believe that everyone should have the right to remain living in their own home and be given the care and assistance to do so as safely and securely as possible.
Contact us for an informal chat and let us be your caring companions on life's journey.
What changes have you made to keep your customers safe from Covid-19?
As healthcare professionals, we already operated with full PPE within a safe environment prior to Covid.
All team members continue to wear full PPE if requested by our customers.
Our customers safety and comfort are respected at all times.
Companionship Care
There may be times when you just need a little bit of extra support or even some company and conversation. Perhaps you’d like someone to help you visit friends, family or other social events. Or maybe you need help managing your weekly shop, getting you to the doctors or taking you to your favourite spot for lunch.
Our Care Assistants are armed with a friendly smile and a listening ear to to all of this and more.
Accompaniments
If you have appointments or events to attend, our care assistants can provide transportation and accompany you to ensure you feel supported and secure.
Mealtime Preparation and Companionship
Our care assistants can share meals with you, ensuring that mealtimes are not just about nourishment but also enjoyable social experiences.
Fun and Enjoyment
Whether it’s taking you out for lunch, afternoon tea or dinner, a trip to the cinema or theatre, to the garden centre or even to a football match - we are always there to ensure you have a great time.
Light Domestic Duties
We can help around the house, keeping your home tidy and clean.
Your food shopping, prescriptions etc
We are happy to help order, collect and put away your weekly shop, collect prescriptions and do all of those other boring and time consuming chores for you.
Help with Hobbies
Whether it’s gardening, reading, crafting, or other hobbies, our care assistants can assist and participate in activities you love.
Personal Care
Personal Care covers activities that relate to maintaining personal appearance and hygiene and covers activities such as help with getting dressed, bathing, grooming, toileting and personal hygiene for example.
We understand that requiring personal care can be uncomfortable and therefore, we treat you with sensitivity and respect, prompting independence as much as possible.
Everyone has different needs and we will always create a care plan for you and only you.
Live in Care
When you wish to stay in your own home, but need extra care and support at all times of day, Live in care is the answer.
It is also considered the best alternative to living in a residential care home.
Your dedicated Care Assistant is matched to your needs, preferences, and personality. You build a close relationship with your Care Assistant that is likened to family. They will learn and understand your preferences and nuances, and because they are living with you, will notice any change in behaviour or health.
Respite Care
When you’re looking after a loved one or family member, it can be highly rewarding, but it can also be extremely exhausting.
Taking time out for you is so important for your health and wellbeing and sometimes, just a few days rest can be enough to recharge your energy levels.
Choosing to take time out for yourself actually helps the person you’re caring for. You will return with more energy and enthusiasm, and a renewed sense of calm.
Night Care
Overnight Care
Night Care gives you peace-of-mind that someone is there should you need help and support during the night.
There are two types of Night Care service, known as Waking and Sleeping Night Care.
Waking Night Care
If you wake several times per night and require support to go to the bathroom or administer medication, our Waking Night service is the right option for you.
Our Care Assistant is there throughout the night to offer help as and when you need them.
Sleeping Night Care
If you sleep throughout the night, but feel that you need the comfort of knowing someone is there, this service is for you.
Our Care Assistant will remain in your home overnight, sleeping themselves, but are on-hand to offer support if required.
