We are an award-winning Premium Care at Home brand based in Hamilton and operating across North and South Lanarkshire supporting individuals in their own homes.
We provide all types of Care ranging from short companionship visits all the way up to 24hr Live in Care ,overnight care can also be supplied.
936 customer reviews
MR BARRY YOUNG
First time using Blue Bird Care, really good experience with upfront management, assessing my needs and potential for ongoing care. My first home visit with Carl, everything went as expected, arrived on time, polite, pleasant and friendly. Throughly recommended. More...
Reviewed on TrustPilot
Jade Jefferies
A very disappointing experience with this care company. They have been caring for my grandmother for the past 6 months and we have had constant issues with lateness, lack of consistency with staff, them being rude to our family and not following the care plan. Its a shame as they have some great carers but sadly we keep getting sent ones who struggle to follow instruction and treat my grandmother like a child. They have turned up 2 hours late to put her to bed without explanation and without any contact to let us know. Please do your research and find a care company that actually cares. They have caused us constant stress. More...
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Melissa Worsey
I worked for bluebird and found the company worked well especially with clients in mind ! Management were also really supportive with issues and mental support especially with tougher cases. I will miss working for them just with petrol prices make it a little difficult now ! More...
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Ezmae Guy
Beces is a brilliant trainer and explained everything very well and was patient. She's very understanding and helpful. I learnt a lot and enjoyed all the practical and learning new information it was fun. Beces is very good.
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Kelly Mcfall
Becs has been doing my induction training for the last 3 days and she has been incredible.. she has been reassuring and patient and has explained things so well that I feel confident in areas that I didn’t before. Thank you Becs for your time and expertise I look forward to working with bluebird care and using the skills you have taught me to assist customers ❤️ More...
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Ola
Excellent teaching on manual handling and safeguarding.
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V Thomas
Extremely good efforts getting my disabled virtually bedridden husband out of bed with a MoLift and transferring him to and from a riser recliner chair. All the time chatting in French and English to lighten the atmosphere. More...
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J Eagle
Working alongside my colleagues, I see first hand the genuine care, compassion and passion that everyone brings to supporting people to live their lives to the fullest. It’s inspiring to be part of a team that truly cares about making a positive difference in customers lives. More...
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Louise Hawksworth
Bluebird Care go above and beyond for all of their customers and the staff alike. Many members of staff have been here for 6years plus and that is a great testament to the company. There is always events organised for the customers, and they all feel valued and supported. I've had Bluebird Care for my own grandparents and I wouldn't go anywhere else. More...
Reviewed on TrustPilot
Gill Bryant
We live in Leeds but my Partners lovely mum lives in Chichester, her independence is so incredibly important to her but knowing that she needed some domestic help we reached out to Bluebird Care and from the first conversation to now everything has been amazing. Fantastic team, nothing is too much trouble, they respond fantastically to requests and more importantly Mum loves them and we have peace of mind. Michelle, Lisa and the Team thank you More...
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Sam
Fantastic company to work for, always go above and beyond, cannot fault management, they genuinely care for their staff and clients
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Metesseo Harrigan
Metesseo harrigan
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Chris Green
I would just like to thank Bluebird Care for everything they do for my mom. They have been a massive part of our family for over 10 years , previously caring for my dad before he passed away. The carers are so good they all go above and beyond in all they do for mom, they treat her like shes their own mother. The office staff are all brilliant, keeping me informed and updated regularly, and the help and support they give me, I truly would be lost without them. I cant give them enough praise or thank them enough for what they have done for our family over the last 10 years. Thank You More...
Reviewed on TrustPilot
Tim Cowell
Bluebird have taken care of my Mum for about 18 months since being discharged from Hospital. She sadly passed away this week at 98, but managed to live at home (alone) until the end, which is what she wanted. Bluebird made that possible for her, and went above and beyond in making her life as pleasurable and comfortable as possible during that time. Mum loved all her carers and looked forward to seeing them. They were very supportive to both Mum and myself. I cannot recommend them enough. Thank you all. More...
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Sheila Rampling
The care that my mother Sheila received from Bluebird, tailored to her unique needs. The carer’s became her friends and helped her in every way from daily duties in her home to visits to the doctor and looking after her pets. Sheila and I (her daughter) cannot recommend Bluebird enough for their professionalism and their kindness. More...
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Ann Yeomans
Bluebird are reliable and efficient. Carers arrive at the expected times. They carry out a range of duties including help with household tasks. They have been kind and considerate to my husband and I am happy to leave him in their care. More...
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Sanjani Jayakody
The best team to work with! The carers are well-trained, professional, and incredibly kind. ❤️
Reviewed on TrustPilot
P ACKROYD
Tracey has established a special relationship with me. She has a really good understanding of all my aches and pains. She is very thorough and supportive each day in meeting my needs and those of my husband.
Reviewed on TrustPilot
Katie
I think Bluebird Care should make it much clearer from the outset that they operate a “no hands-on” approach to care. This information should be provided before arranging an assessment, as it would have saved me from going through an assessment for my dad when their service ultimately wasn’t suitable for his needs. When you are arranging care for a parent, the process can already be stressful and time-consuming. Having clear information upfront about exactly what care they can and cannot provide would help families make an informed decision before committing to an assessment. I hope Bluebird Care will take this feedback on board and ensure prospective customers are made aware of their no hands-on approach at the initial enquiry stage. More...
Reviewed on TrustPilot
Mike McCormick
Many Thanks to Waheeda and her Team at Stockport For their excellent Domiciliary Care Services to my 92 Year Old Mother in her own Home. In particular, the agile manner in which they managed to change the Rota of their delivery to my request at short notice, More...
Reviewed on TrustPilot
Name withheld
A very professional, reliable organization. I would particularly like to mention Hannah in the Fenland office for being understanding, knowledgeable, flexible and the local carers who have worked well with my elderly mother. Highly recommend
Reviewed on TrustPilot
Sarah Dodd
We have had a good experience so far with Bluebird Care. They have listened and taken great care to understand our son’s needs, especially Chloe. The carers are very respectful and patient with us and our son. More...
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Angela Ionas
Bluebirdcare..I was given this Company by the Hse..a carrer supposed to come to me at 11am today..a carrer who comes 4 times a week for one hour. .she was sick today and nobody from Bluebird care notified me of any change as usual nothing ..and at 10.10am someone called my Intercom I was in the shower..it was a carrer sent unannounced..then she left I told her my call is for 11am..I was not aware of any change..so today I have no help no shopping done nothing because I didn t allow that person to come in while 1 hour earlier..(but they get payed of course for "helping me"🤣)while in the shower..this Company Bluebird care is offen doing this disrespecting customers sending other people/carrers at other than appointed times..coming late and leaving early...other than this today comming 1 hour earlier..At the beggining of them sending a carrer the appointed main carrer would not come to work if outside was a bad rain or a Storm and in Ireland the weather is like that always in the winter so another lady came always instead of her...Asha..so I requested Asha to come always because I needed a carrer and she was the one relieble..with her I am happy she is helpfull and nice only when she is not well ( like today)Bluebird care is just sending people unannounced at the door at different times without calling me before to inform me about the change which is not nice.. hopefully Bluebirdcare Ireland will appreciate their customers more and their carrers(Bluebird care) will be more carrying as they deal with sick people in need and call them and let them know about any changes they make not just assume" that person needs us they would take what ever when ever from Bluebird care Ireland"😡😡😡 More...
Reviewed on TrustPilot
viva loco pekaboo
Worked here and can say the price you pay is not the care you receive seen many carers tick boxes that has not even been done properly or at all clients pads not even been changed when said have been also one client had never had a bath and was only ever given wash down any time you reported it no one cared as long as they were making the visits and your there the duration they dont care would never work for this company again and would advise not to either just use you
Reviewed on TrustPilot
Helen Buchanan
Our family had live-in Bluebird help for our dad from 2019 to 2026. This enabled him to stay in his own home and maintain his independence for as long as possible. He appreciated all the different carers making meals for him and helping him with personal care. The Bluebird office always quickly found us replacement carers if someone was off sick. This meant the family were able to pursue their own lives knowing that dad always had someone with him. More...
Reviewed on Google Maps
Mandy Greenwood
I am very grateful to Bluebird's excellent team of carers who helped my mum remain comfortable and happy in her own home for three years until shortly before her 100th birthday, providing thoughtful, compassionate and respectful care.
Reviewed on TrustPilot
Luci-ann Franks
The staff were friendly and very helpful. Renay Clarke was very fast and efficient in getting everything sorted. She also made sure to regular check ins. Amanda was also very lovely and caring. She, and the team that work with her took wonderful care and were kind and compassionate towards the family. More...
Reviewed on TrustPilot
Sue
We have used bluebird carers recently to help with my husband. We found the carers very pleasant and friendly. They gave my husband and myself support when needed. Also, thankyou to Sharon in admin, for helping and listenening when I needed someone to talk to. More...
Reviewed on TrustPilot
Jackie benson
Highly recommended Bluebird care , from our initial enquiry to having carers start I cannot fault the service we received. Carers each evening and 3 mornings to administer medication, housework, and feed the cat for our 92 year old mum. All carers professional, friendly , mum loved them all and looked forward to them coming. Any concerns with mum or medication was dealt with quickly by office staff and out of hours team. I found it comforting to be able to log on to family portal to see how mum was each day. Sadly mums age and health meant she has now gone into a care home for respite care, if she does return home I wouldn’t hesitate in contacting bluebird. More...
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Jo
Having never used a care service before, we chose Bluebird based on meeting the owner and the positive vibe we got. The carers are just incredible and the manager / deputy manager go so far over & above. We always felt dad was safe & treated like a human being. He liked them all and built up good rapports with all of them. Dad’s situation changed rapidly overnight and we had to move him out of his own home which was a really tough decision, otherwise we would have absolutely continued to use Bluebird. Thank you to all the team. Forever grateful. More...
Reviewed on TrustPilot
Sandy
Many thanks to Sarah for everything she did in setting up care for dad. She was not only concerned about getting things right for him, but also recognised how difficult it was for me to hand over his care to people I don't know. It was that interaction that made me sure I had selected the right care company who will be with dad as his needs progress. I also appreciated how quickly she responded to my queries as has Ashleigh, with whom I recently had a successful review meeting. More...
Reviewed on TrustPilot
Sivajothy
I have had carers twice a day from late July 2026 after a period of live in care. The carers are all very professional and very kind to me. I would highly recommend Bluebird - they were very quick to help and have been flexible as well as checking in with me regularly. More...
Reviewed on TrustPilot
Mrs Marie Bach
The carers have looked after my brother in law for over 10 years. They provide personnel and emotional support and any medical problems contact the doctors and immediately inform us of their concerns. The staff are very friendly and caring and always turn up no matter what we completely trust them and would highly recommend them More...
Reviewed on TrustPilot
MS
Bluebird provide good care to our elderly relative, helping her to shower and get dressed so she can continue to live in her own home semi-independently. All the carers are friendly and help out with little tasks within their allotted time, and provide some extra social contacts to break up the day. Bluebird use an app to record when they visit, and what has been done on each visit, The app allows us to see who is coming for the next week's visits so we can alert our relative, and also read the carer's comments. It provides us with peace of mind, particularly when we are away. More...
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Charity Coffman
Very responsive coordination. Managed to find good staff quickly for my elderly mum in a very short space of time. Gloria, the manager, was quick to respond to messages, flexible snd accommodating to changes in needs. Professionally managed.
Reviewed on TrustPilot
Justine Gifford
I have been with the company for almost a year. I find the office staff and my supervisor amazing at communicating and I feel fully supported. The training was amazing I have learnt from some amazing carers and I feel like I am just going from strength to strength. More...
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Colin Itout
It would appear that Margo Logie, an employee of this care provider (see team section on their website), posted a 5-star review of her employer. Is this appropriate? Should this actually be allowed? Who would believe this to be an impartial review? Would Care Inspectorate? More...
Reviewed on Google Maps
Sia
I would not recommend working for Bluebird Care Wolverhampton. In my experience, the company is extremely understaffed, which places unnecessary pressure on carers who are expected to cover heavy workloads with little support. Despite the hard work staff put in every day, they are often made to feel underappreciated and undervalued. One of the biggest issues I experienced was the lack of communication from management. Shamim Ali was, in my experience, unprofessional and failed to communicate effectively with staff. Emails and important queries often went unanswered, and I was left chasing for updates regarding significant employment matters. It felt as though there was very little concern for staff wellbeing or resolving issues fairly and promptly. That said, I do want to recognise Selina, who supported me throughout the difficulties I experienced. She regularly checked in on my wellbeing, listened to my concerns, and made sure I felt supported during what was a very stressful time. Without her support, the experience would have been even more difficult, and I genuinely appreciate the care and compassion she showed. Overall, the branch’s management needs significant improvement. Staff deserve to be treated with respect, communicated with openly, and supported in their roles rather than being left in the dark. The carers themselves work incredibly hard and genuinely care about the people they support, but they are let down by poor management, chronic understaffing, and a lack of appreciation for the work they do. I hope the company takes staff concerns seriously and makes meaningful changes to improve both employee wellbeing and the workplace as a whole. More...
Reviewed on TrustPilot
Sharon Francis
I have worked for bluebird care now for over a year and i absoloutley love my job , meeting new clients and getting to know what they like , my boss is always on hand if i need to ask anything she is so understanding too and i find this is a very rewarding job at the end of the day we are all humans abd need the care and compassion too .
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YEE chee lim
As a carer who work for Bluebird care feel support most of the time from office or management and other carer , lot of lovely customers very enjoy support them ,
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customer
We have been with Bluebird for 10 months now, the Bluebird carers help my husband with washing, shaving, dressing and his mobility with a hoist. I am his main carer and have been for years, but it got to a point i was struggling to do it on my own, he needed more equipment. Bluebird have been a god send, the carers are professional, reliable and my husband and I have made good connections with them. Communication with the office is tremendous, i know if i need extra help with any problem i can pick the phone up and know they will be there. I highly recommend Bluebird Care. More...
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Chris
Bluebird cared for my Mother after she returned to Manchester and I cannot thank them enough for the personalised and professional care they gave her. They understood her needs and catered for them perfectly. Communication with Bluebird is first rate and they were incredibly helpful and willing to adapt as her healthcare requirements changed. Thank you to all the team. Chris and Meg More...
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Bruce MacDonald
Bruce and Anne MacDonaldZoro, wanted to reach out to you and thank you for all you have done for Auntie for the last 9 months. Managing Aunties care from Texas was made easy by your frequent communication. Auntie’s care from Bluebird has been exemplary, without exception! Access to care notes allowed me to be updated each day. I leave tomorrow to return to Scotland from Texas to be with Auntie during this time of transition to care home and Heavenly home. Truly, your company has some very special staff members who not only care compassionately for the client but also the family! Agnes, Leah, and precious Melanie are worthy of commendation!Please convey to Maurice how grateful we are to have known you all! More...
Reviewed on Google Maps
Miranda Dunn
The induction training with Karen was really thorough. I really enjoyed the learning experience. The concepts and ideas covered the legal and moral challenges of being a responsible carer The process was both entertaining and really informative. I felt I understood so much more about person centred care after the course. I also understood more about the demands and emotional challenges of the job. I felt that Bluebird would be a really responsive and supportive employer. I could also see why this is such a rewarding career Karen made the training fun and was so supportive. More...
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Liz Pope
Bluebird have been fantastic. They were able to set up care very quickly and were responsive and helpful. The care has been just what was needed. Everyone who has come has been lovely to have in the home. I have had no concerns or worries. Bluebird also have had good communication with both the recipient of the care and the family. More...
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Jon Paul Clarke
The team at Bluebird were positive, kind & considerate. They understood & managed all of her medical & care needs 24/7. The carers are friendly & always give 100%. The care & kindness given to my mother was amazing . More...
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Fatima Munir
Broken promises, unfair treatment and poor working standards I accepted this role based on a formal written agreement clearly stating I would receive 25 hours of work each week. Once I started, it quickly became clear they were unable to deliver what was originally agreed. They tried to change the terms of my contract, and when I did not agree, my employment was ended. They later claimed my original offer had no value and was not part of our agreement, which is misleading and completely unfair. Working practices here are unsafe and fall well below expected standards. I was regularly notified of shifts less than an hour before they were due to start, sometimes when I was already out. This left me no proper time to read care notes or prepare adequately for visits, yet this was later recorded as a concern against me. All the reasons given for ending my employment were untrue. I was accused of things that simply did not happen, and claims were made about my work that were never raised with me at the time. Standard induction training usually takes around 3 weeks, but I was kept training and shadowing for 3 months – far longer than normal. Records were later changed to say I had completed only a small number of shifts, but my own payslips prove otherwise. This company does not keep its word, treats staff unfairly and operates below the standards you should expect. I would not recommend working here. More...
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Anita Jackson
All carers are very good and helpful always pleased to see Kay she is like part of the family. Always helpful when you ring.
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Michele Watson
awful company! they have been looking after my dad for a couple of years and i have to check every day what they are doing, i’ve had to raise safe guarding issues and they will come in and do the minimum amount and never stay the time you are paying for, they do not listen to what you want instead do their own thing, if you raise a complaint they give themselves 30 days before they provide you with a response! i had one carer give my dad frozen chips for dinner, they keep leaving his walker where he can’t reach it and he has had multiple falls because of their failures! i would avoid as all cost More...
Reviewed on TrustPilot
Steven
Been with Bluebird for about a year. They provide care services, such as stoma care that many of the other companies do not provide. They have really supported Mum, and clearly worked with Mum to ensure she maintained as much independence as she could. The other week, on last visit of the night, Mum needed 111. Nicola stayed late to help Mum get though to 111 and set up the home visit she needed. Thank you Nicola we are very grateful for what you did. The care provision has evolved to meet Mum's changing care needs. My thanks to all of the team who have been so supportive and vital in keeping Mum independent and at home. More...
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Care at Home
All aspects of Care at Home offered from Short Companionship visits all the way up to Overnight and 24hr Live in Care