Virgo Home Improvements

Virgo Home Improvements

Virgo Home Improvements locationBradford, West Yorkshire

(3 Reviews)

Virgo Home Improvements have been installing Roofline and other products for over 12 years. Our reputation for excellent - superb customer service and expert installation has taken our company from strength to strength.

Virgo Home Improvements Reviews

Virgo Home Improvements Reviews


Review of Virgo Home Improvements by Mrs Plant
5 12/10/2016

MRS Plant - New Door Fitted 15/9/16 - Really pleased with the fitters who were on time and cleared up when they finished!

Mrs Plant
Review of Virgo Home Improvements by Mr Cawthorne
5 12/10/2016

Mr Cawthorne
Wake field - New Warm Roof - Happy with service and installation, 5 star rating given

Mr Cawthorne
Review of Virgo Home Improvements by Rox
5 12/10/2016

Brilliant Company to work for !

Rox

Virgo Home Improvements


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Review of Virgo Home Improvements by Sophie W
1 month ago

Got a quote, was too expensive. I was contacted again by this firm a few months later, they said there was a promotion on for January and if I would allow them to come out and give us another quote it will be at trade price. I agreed to go ahead with the quote. After getting the quote and happy with the price I agree on the work and paid the 10% deposit. Survey completed then no contact for 4 weeks. I contacted the office to be told that following the survey something was picked up on that would change the price. (I wasn't told what was picked up on) the price would go up by £2,900 if I wish to go ahead. Told them this was not acceptable and to give me my deposit back. I was told I would be refunded by cheque. 2 weeks went by when the accounts team contacted me asking if I wanted to cancel my contract. I explained I told them that 2 weeks ago and was told they would send me a cheque. He appologised and said he would send it on straight away. Said I wanted a transfer into my account he said that is not process and he would ensure cheque is sent straight away. Another 2 weeks go by still no cheque I call them again asking for my money, this time they appologised and say they will send another cheque, by this point I am fuming as I have been waiting 6 weeks for almost a thousand pounds that they have been sat on. They agree to do bank transfer.
Avoid like the plague.
They quote one thing.
Take your deposit.
Add 3k to the price.
Withhold your money when you want to cancel.
Try to fob you off with a cheque that never comes and say they cannot refund you by bank transfer when clearly they can.

Sophie W
Review of Virgo Home Improvements by Jakie Gynn
4 weeks ago

"Quality doors and windows with very helpful staff." Big Thank you to Lee as well 😀

Jakie Gynn
Review of Virgo Home Improvements by Mary Grimshaw
1 month ago

We had a new front door, no more drafts comming inn now. Billy how did the job was a love guy, made no mess and was very polite thanks again Virgo.

Mary Grimshaw
Review of Virgo Home Improvements by Linda Hacker
2 months ago

Very bad after sales response, had our roof done in december 2016 ,which at the time was looking good , have now got a problem with it bowing, Virgo sent out someone to look at it and agreed that it needed redoing , after numerous phone calls and the scaffold delivery guy turning up, but no roofers we are still no further on, being fobbed off by Virgo saying, there's a new team In the office now ,
And they basically don't know what they are doing. We are now waiting for someone else to come and access the situation .
NOT A HAPPY CUSTOMER !!!! It's not like they Did it for free neither, it's cost us some hard earned money !!

Linda Hacker
Review of Virgo Home Improvements by funny pics
4 months ago

Had my windows done. And a new roof now, great company, from start to finish. Would definitely recommend to anyone else. Also special thank you to juile as well. 😀😀

funny pics
Review of Virgo Home Improvements by jennifer bolton
3 months ago

I have found them so unhelpful as I have been requesting for years for my Fensa certificates and everytime I get fobbed of by them them they wil do it. Now I've in danger of having to insure the work they did which is another expense for me so I can sell my property.

jennifer bolton
Review of Virgo Home Improvements by Gaynor Austin
7 months ago

Today Virgo arrived at 1pm ....spot on as I was expecting them to arrive any time after 1pm.

There engineer was lovely and set to work straight away .

We now have new door handles that are even better than the original ones and thediscoloured hinge covers look like new .

I did promise Virgo I would update my review as I gave them 1 star due to lack of communication and mix up with appointment dates.

I can only say they have been brilliant and Chris spoke to me on the engineers phone to ask if all was well.

Thank you so much for turning this problem around .
Gaynor & Mike Austin

Gaynor Austin
Review of Virgo Home Improvements by Elaine Williams
4 months ago

Absolute disgrace of a company DO NOT USE had windows and doors fitted and had problems from day one!!! Workmanship was a disgrace and we are recently finding that the products are not fit for purpose!!! Warranty has just run out but still waiting for back French doors to be replaced as they were that badly fitted they have had to be re done they were aware of this problem a couple of months after fitting and are only just saying they will re fit new ones, had a total of 3 front doors fitted due to faulty lock system and bad fitting, and now our door is jammed shut again after the locks have gone AGAIN being told they will not fix front door as our warranty has run out but this is a reoccurring fault!!! Recently had plastering done due to damp to find that the windows have caused the damage!!! You can actually see outside around the window!!!! Will be contacting trading standards and seeking further action!!! DO NOT USE THIS COMPANY

Elaine Williams
Review of Virgo Home Improvements by Matt Allen
6 months ago

SCAMMERS!! Came to look at my roof since I was told by a surveyer that it needed pointing before we bought the house. Their representative turned up and told us we need a new roof would normally cost around £13,000 but we got the "discounted" price of £10,400. But that was under the condition that we don't discuss our price with anyone else....... strange! Alarm bells rang after we gave our details.... after being told there was nothing to pay until we had decided what we want to do he took £50 from our account as deposit!
The next day we got a second opinion. An independent contractor inspected our roof and told us we needed pointing doing and maybe replace the lead around the chimney..... and clean the gutters!!! Total cost of £300!! After showing him the report from Virgo he literally stood there and laughed!!

This company obviously preys on the gullible and elderly after reading some of these comments.
We've cancelled the work with them and demanded our deposit back. The representative of theirs is very good at scaremongering and making you think you're getting a great deal. Scumbag!
AVOID AVOID AVOID!!!!

Matt Allen
Review of Virgo Home Improvements by Mairead Mitchell
8 months ago

Had an appointment booked, they were already late when they called to say they would be late, so rearranged appointment. Second appointment they rang 15 mins after they should have been here saying they were held up. We asked how long they were going to be because we needed to put the kids to bed. They said they would ring us right back if it was going to be more than half an hour. Didn't hear back and then an hour later the guy shows up at the door. Not impressed as we feel they didn't call back as they knew we would have cancelled. Felt sorry for the guy at the door so let him in. He measured up for gutters soffits and facias and then proceeded to tell us it would cost us nearly £4000. We do not live in a big house just a standard semi. Felt like Virgo is the type of company who preys on people who can't pay up front to a smaller company and need the option of finance. Had a few other quotes for the same job none of which exceeded £1500. Big difference in the price. What anrip off company not impressed at all.

Mairead Mitchell
Review of Virgo Home Improvements by Philip Anderton
5 months ago

Honest, earnest and acted with near military appreciation. Not one complaint.

Philip Anderton
Review of Virgo Home Improvements by kelly rodick
9 months ago

Gutters and Pipes
Our 60s semi was in desperate need of new gutters and pipes, inherited the house and ended up with a bit of issues outside, we have had Virgo in to take all the old stuff off and install new.
Scaffolding was a bit late, so job delayed but we were kept in the picture all the way.
Very very happy when finished, very good service.

kelly rodick
Review of Virgo Home Improvements by mandy maynard
11 months ago

Virgo offered to quote on some work I need doing, they were most insistent my husband be home when they came to quote, I repeatedly explained why this would not be possible, I should have put phone down at this point as they were being overly insistent, but eventually we agreed a time to come around to suit me. A man showed up to measure and quote, but again was asking if my husband was home. He then said he'd have to call the office, and then just disappeared off in his car without saying anything. In what universe do I need my husband present so someone can quote on a simple home improvement? Do I live in Saudi? No. AVOID LIKE THE PLAGUE.

mandy maynard
Review of Virgo Home Improvements by Sophia Wright
11 months ago

Such a great work done by Virgo Home. They gave a new look to my home within short period of time. Quick and excellent services.

Sophia Wright
Review of Virgo Home Improvements by Roofers UK
7 months ago

We have worked with Virgo each and every time we had a job across the water in Yorkshire. They have always came through with the help and materials we need on time and we will certainly use them again. Cheers

Roofers UK
Review of Virgo Home Improvements by Tom Bradbury
9 months ago

Fake Slate Roof

We has been shopping around for someone to come and give us a quote on turning our conservatory roof into a real roof, I wanted tiles to match the main house, but the prices were so wide and varied, my husband had been looking at a composite tile, and Virgo Home Improvements came to see us with this tile called tapco slate – we loved it and fitted out budget.

Its always a nightmare having workmen in your house, but everything went pretty smooth, would like to say a big thank you to guys on the desk.

Tom Bradbury
Review of Virgo Home Improvements by adams toys
9 months ago

New bathroom window
We had to have our bathroom window changed due to condensation, - we have used them in the past and thought we see what they could do for us this time.
Only a small job , but satisfied.

adams toys
Review of Virgo Home Improvements by Harry Burns
9 months ago

Happy with installation - Had four new windows and a door -

Friendly lads

Harry Burns
Review of Virgo Home Improvements by Nazmul Hussain
10 months ago

Terrible, place is dirty, staff are rude and have no sense of pride, even offered me £30 a day for 6 hour work... pathetic, how can they even call themselves a business

Nazmul Hussain
Review of Virgo Home Improvements by Jacqueline Hackett
9 months ago

Rubbish took 3 months to do the job and have been waiting 12 months for a repair which have phoned a dozen times been promised 4 times and am still waiting.

Jacqueline Hackett
Review of Virgo Home Improvements by Saroj Khadka
1 year ago

I have just had my installation done by Virgo Home Improvements. They are very reliable, friendly, helpful and professional. The staff right from the sales team, to the surveyor, customer services through to the fitters have all been great. I will always go back to them for any work I need doing. A very happy customer!

Saroj Khadka
Review of Virgo Home Improvements by Blue
1 year ago

I have just had my third installation done by Virgo Home Improvements. I first had my double glazing done with them 10 years ago and have been a repeat customer since they do such a good job. I'm surprised by the bad reviews as I can't fault this company. They have always been very reliable, friendly, helpful and professional. I had a small problem with a door a few years after fitting and they absolutely honoured their guarantee and sorted it very quickly. The staff right from the sales team, to the surveyor, customer services through to the fitters have all been great. I will always go back to them for any work I need doing. A very happy customer!

Blue
Review of Virgo Home Improvements by Eric Hayes
1 year ago

I think one star is too many for this outfit but it won't let me leave less. This company have ripped me off for Almost £3000. Alarm bells should have rang when they did the 3 sides of my semi in less than a day. My suspicion was realised today when I got a couple of joiners to repair work that really should have been done under Virgos "10 Year Guarantee" (in big gold letters) to quote James " I've never seen anything like it, I don't want to criticise other traidsmens work but this is ridiculous" all this started when I lost part of a facia because the 'fitters' had reattached the telephone line bracket direct to the facia with nothing more than 2 screws. In the early hours of 13/1/2017 (less than 10 months after original installation) ice on the line and high wind ripped a 12" piece of facia off where the line attached to the board. I thought not a problem this is just a Friday afternoon lack of concentration thing and they will make it good. After calling 'Customer Services' things were looking great and they said someone would come on Wednesday the 18th and have a look. They came, took some pictures along with the 12" length of smashed facia(evidence) and left saying someone will be in touch. After 3 days I gave them a call because I wasn't getting any younger and I was worried about water getting in. Happy days! The 'gentleman' I spoke to said that someone would be here on the 27th to repair the facia.

The fitters arrived expecting to see a scaffold and said "Looks like they (Virgo) are trying to do it on the cheap" and that they won't be doing it and would call their boss. 30 minutes later my partner received a call and the 'gentleman' who said "they have witnesses on the street that had seen a car hit the telegraph pole so the ten year watenty was void because it was caused by a car". How we laughed!!!

I called Vergo to find out what was going on and the nice lady at Costomer services said "they were waiting for the fitters report" strange! They had just phoned to tell us they wouldn't do a repair under the guarantee.

I am now in the process of getting a full builders survey because if the workmanship on the 10' length is enything to go by the rest is going to need replacing. My partner received a call from them today regarding the reviews I've been leaving them online asking if there was an agreement we could come to! The only thing we would be happy with is a full refund so that I can get someone reptable to fix their mess, there isn't a snawballs I'm going to let this shower near my property again. YOU BUY ONE YOU GET ONE FREE... I SAID YOU BUY GET ONE FREE.... 🤠

Eric Hayes
Review of Virgo Home Improvements by Digital Converters
11 months ago

Excellent work done by Virgo Home, thanks for such a great services.

Digital Converters
Review of Virgo Home Improvements by Gladys Ridella
1 year ago

I've been looking for a while till I found Virgo Home Improvements. I'm pleased as a customer since all my questions were answered, nice people. Brand new composite door fitted! excellent workmanship

Gladys Ridella
Review of Virgo Home Improvements by Susie Wells
1 year ago

I've found a wide range of products so I could choose the one which best fit the style of my home. Just looking at it you can tell the door is made with the best materials. Awesome work.
Thanks Virgo for the new door!

Susie Wells
Review of Virgo Home Improvements by Khuram Nisar
1 year ago

Working for this call centre absolutely rubbish. Haven't paid my money which they owe me .

Khuram Nisar
Review of Virgo Home Improvements by John McDonnell
1 year ago

Recently had a gentle man call me from alternative roof line design called Shaun for a conservatory roof and wouldn't take no for a answer after 10 calls I eventually agreed to have a quote just to stop this. A gentleman called andy Carroll turned up in a Virgo van and gave me the quote, I believe they are working together as I've had Virgo call me before alarm bells rung straight away don't not trust either of these cowboys

John McDonnell
Review of Virgo Home Improvements by Martin Ba
1 year ago

Virgo Home Improvements has really made my day. Not only they were able to meet the expectations regarding the entire home improvement, in addition they offered highly appreciated professional advice that made my living even better. Thumbs up! A please doing business with you!

Martin Ba
Review of Virgo Home Improvements by John Fourshared Dotcom
1 year ago

use fake local phone numbers to give the impression that they are in your area - they also ignore the Telephone Preference Service

One known "fake" local number is 01234 957602 - the code is for BEDFORD, yet they are based in BRADFORD!

DO NOT DEAL WITH ANY COMPANY THAT COLD CALLS!

John Fourshared Dotcom
Review of Virgo Home Improvements by Martin Ba
1 year ago

Virgo Home Improvements has really made my day. Not only they were able to meet the expectations regarding the entire home improvement, in addition they offered highly appreciated professional advice that made my living even better. Thumbs up! A please doing business with you!

Martin Ba
Review of Virgo Home Improvements by Blue
1 year ago

I have just had my third installation done by Virgo Home Improvements. I first had my double glazing done with them 10 years ago and have been a repeat customer since they do such a good job. I'm surprised by the bad reviews as I can't fault this company. They have always been very reliable, friendly, helpful and professional. I had a small problem with a door a few years after fitting and they absolutely honoured their guarantee and sorted it very quickly. The staff right from the sales team, to the surveyor, customer services through to the fitters have all been great. I will always go back to them for any work I need doing. A very happy customer!

Blue
Review of Virgo Home Improvements by Gladys Ridella
1 year ago

I've been looking for a while till I found Virgo Home Improvements. I'm pleased as a customer since all my questions were answered, nice people. Brand new composite door fitted! excellent workmanship

Gladys Ridella
Review of Virgo Home Improvements by Ian Salthouse-Thornton
1 year ago

My elderly father had his kitchen door bricked up and re-arranged to fit a larger uPVC picture window. What a damn mess!! Two builders turned up late in the afternoon when they were expected in a morning. They had no supplies and few tools and worked into the darkness as light faded using....get this!!.... torches and matches!!! The resulting wall was an absolute abortion that is bowing out and dips up and down due to a too wet cement mix!!
Please do not use these people!!!!
This is gonna cost me personally, a couple of hundred quid to get a local TRUSTWORTHY builder to re-do the work !!!

Ian Salthouse-Thornton
Review of Virgo Home Improvements by Saroj Khadka
1 year ago

I have just had my installation done by Virgo Home Improvements. They are very reliable, friendly, helpful and professional. The staff right from the sales team, to the surveyor, customer services through to the fitters have all been great. I will always go back to them for any work I need doing. A very happy customer!

Saroj Khadka
Virgo Home Improvements on Google Maps

Virgo Home Improvements Location

Virgo House, Caledonia St, Bradford BD4 7BJ, UK

Virgo Home Improvements Q&A

Virgo Home Improvements Q&A

What do you love most about your job?

We Promise that ;-
Every installation we do is unique, no ‘off the shelf’ packages
Products are crafted exclusively for your home
We only ever use the best quality materials
For long term peace of mind we offer the very best in after sales service along with a ten year guarantee
They say ‘Prevention is better than the cure’, but Virgo says ‘Prevention is cheaper than the cure’

What inspired you to start your own business?

Hundreds of satisfied customers cannot be wrong.
We believe that every customer is important and every installation is different.
Our knowledge and expertise enables us to offer our customers the very best when it comes to quality and craftsmanship.
Knowing the installation is in safe hands means our customers have peace of mind when choosing Virgo Home Improvements.
All of our staff are fully trained and are there to help you.
So from your initial enquiry right through to the end of your 10 year guarantee we will always be there for you should you have any questions.

We are also:
A corporate member of The Guild of Master Craftsmen
A FENSA registered company - When choosing a FENSA double glazing registered company the consumer is protected when purchasing double glazing for their home
The knowledge and expertise Virgo Home Improvements has enables us to offer our customers the very best in quality and craftsmanship. Knowing that their installation will be in safe hands gives our customers peace of mind and confidence in their purchase.

Why should our clients choose you?

Virgo Home Improvements have built up a great reputation for supplying top quality products, using only the best skilled tradesmen, and giving excellent customer service to every single customer of ours.

Services provided by Virgo Home Improvements

Virgo Home Improvements Services

Flat Roofs

Full Roof Installation

UPVC Doors & Windows

Car Ports

Canopy

Garage Doors

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