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At eDivert we offer Virtual Business Support services including; Administration, Human Resources Management, Virtual PA, Marketing,Social Media,Live Chat and telephone answering services to businesses throughout the UK. >We employ a number of highly trained PAs, who can assist you with your weekly workload, diary management, bookings, presentations, spreadsheets and other administrative tasks. You will be allocated a personal PA who looks after your account. CRM system and pipeline management At eDivert we offer the solution to look after your CRM system and the management of your pipeline. Our strategy will help your company to stay on top of new enquiries, follow up with regularly with your ever changing pipeline and ensure that leads get converted into actual sales.
I have a genuine desire to making a difference in businesses and the community.
Helping SMEs grow, revitalising our communities and solving business problems.
"We've got your business covered"
eDivert provide Call Centre Services, including Administrative Services throughout the UK, with offices covering:
Oxfordshire
London: Greater London, including East London and Newham
North-West: Liverpool and Wigan
West England: Ipswich
West-Midlands: Birmingham, Lichfield, Coventry and Nuneaton
South East: including Maidstone, Folkstone and other areas in Kent, Maidenhead, High Wycombe, Reading, Chichester, Bognor Regis, Portsmouth
South West: Swindon, Cheltenham, Gloucester
Many different types and sizes of business have times when their telephones go unanswered. There can be any number of reasons for this, but the answer could be the same.
What if there was a centrally located team of fully trained reception staff waiting to answer the phone for each business?
And what if each of these businesses only paid for the time that a receptionist was actually answering the phone for them?
Well, that’s how eDivert works.
At eDivert, we answer all your calls in the name of your business. But as soon as the call ends, you stop paying.
We gather all the important information about your caller, which is then sent to you via email or text.
We can pass on any extra information that you provide us with about your products and services. This can include, for example, special offers or added services. This means that when you make your call to the client, you are fully briefed on their specific requirements.
If you like, we can also patch important or urgent phone calls to your mobile or landline.
When you sign up with eDivert for our live phone answering service, you will be asked to fill out a form to indicate your preferred way of working.
You will then receive an allocated account manager. Your account manager will get to know your business and be the main person to answer phone calls addressed to your business.
Key information about your business and your preferred way of call diverting will also be stored on your account.
Every time the phone rings for your company, this information will pop up so that any of our Receptionists can answer your phone calls, even when your account manager is unavailable.
How can Telephone Answering Services help your business?
Virtual Reception – We answer the telephone as though we are based in your own office.
Overflow reception – When reception workloads are high in your office, we can catch calls from your customers that would otherwise be missed.
Call Centre Services – New enquiries and existing customers feel that their calls are handled professionally by representatives of your company.
Appointment booking/diary management – Our trained staff can manage bookings online and, if required, update you with any changes or additions by email.
Sickness/ holiday cover – We can be ready to go at a moment’s notice, to cover staff sickness, meetings or holidays.
Detailed information – At eDivert, our agents are trained to gather information about the customer so that you are fully briefed before you contact them.
Disaster recovery – If your systems are down for any reason, we can cover your calls and keep your reception running at short notice.
CONTACT US
Telephone Answering Service By eDivert
What businesses should use Telephone Answering Services?
Larger businesses – Most companies have times when their telephones go unanswered, due to meetings, sick-leave, holidays or periods of high workload. eDivert can cover those times to ensure that your telephones are answered and your business continues to operate smoothly.
Small/ Medium Size Enterprises – We can provide full reception services at a fraction of the cost of hiring your own staff, without the worry of absence, sick-leave or holiday cover.
Freelancer – Whether you’re driving, on-site or simply out of the office, you can divert your calls to us whenever it suits you. You are then free to start receiving calls again whenever you wish.
Low-end users – We understand that start-up companies and smaller businesses may not receive a high volume of calls. For these businesses we have created a ‘pay-as-you-go’ package with no monthly fee.
This is a Virtual Business, so our services are provided remotely.
Offering Online and Telephone Services.
This wide experience enables Precious to offer businesses in Oxfordshire and Wiltshire, including Oxford, Wantage, Banbury, Didcot, Bicester, Abingdon, Witney, Wallingford and Swindon, the following services:
Professional call management and webchat;
Human Resources Management Administration
Recruitment lead generation
Social Media Marketing and Management
Virtual PA services and Call Answering Services
Focussed Email Marketing Campaigns;
Telemarketing and Follow up Call Campaigns;
CRM set-up and management;
Business Development;
Day to day Administration;
Preparation of quotes, first-class bid and pitch presentations;
As part of the eDivert family, Precious and eDivert Oxford have access to a diverse team of business professionals whose skills in back-office support and first-touch customer engagement is unrivalled.
Give Precious a call to chat with her through your requirements. She will work with you to build a bespoke solution to further enhance your business.
THIS SERVICE IS A MUST FOR SMALL ORGANISATIONS THAT WANT TO LOOK BIG
NEED A QUOTATION ?
CALL US ON 01628 637 900
CONTACT US
FACEBOOK FEEDS
© 2014-2021EDIVERT. ALL RIGHTS RESERVED
4.78/5.00
based on 97 reviews
The average rating for Bark Virtual Personal Assistants in Oxford is 4.78, based on 97 reviews.
