We are an award-winning, local domestic heating company. Proud to be endorsed by Which? trusted traders and Fife Trusted trader scheme. We pride ourselves in offering great value along with quality work.
Small repairs to full system changes we can do it all.
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182 customer reviews
Annette MacLeod
Brilliant service. David and Graham were lovely and did a really good job- very clean and neat. My house is really nice a warm now. Would definitely recommend them.
Reviewed on Google Maps
Siggi Bennett
Excellent
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Frank Russell
Thank you for a very prompt service and the engineer Rhys done a fantastic job. He was extremely thorough and very polite. Thanks again. Will definitely use you again 😁 More...
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Victoria Watkins
We had insulation fitted by RGM heating (Underfloor and Loft) and the professionalism from quote to instal - even after instal; was faultless. We got help via the gov grant which covered the cost of the work and our house certainly has felt the benefit since it has been completed! Now to find more jobs for the team! Thank you to everyone who we have had contact with in the team! More...
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David Flanagan
Dealt with Lauren throughout regarding loft insulation and couldn’t have asked for a better POC, kept me up to date and on the right track. Today I had the pleasure of Graham, Russell and David carrying out the installation of the insulation and were brilliant. Cracked on with what looked a challenging job and did it to a high standard. Had an issue with a leak from a pipe being found and the guys couldn’t have been more helpful in getting a temp solution, going above and beyond. Lauren really came through for me with an engineer due to come out and fix the issue permanently so what could have been a disaster has been prevented. From office to on the ground absolute gold star service and would highly recommend. More...
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Amanda McDonald
Excellent customer service and Hugh and Henry who did our installationboth did an amazing job. We are really happy and would highly recommend RGM.
Reviewed on Google Maps
Cara McGregor
Excellent service. The office team were lovely and I got my boiler service booked in within just a few minutes for within the week. They were also able to give me a 2.5 hour time window so we were able to make plans for the rest of the day. The engineer was very knowledgeable and efficient, arrived in a timely fashion, was thorough and friendly. Highly recommend More...
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Colin
RGM completed the installation of suspended floor insulation for me recently to an excellent standard. Communication and initial advice from them was excellent, together with the professionalism of their installation team, I would have no problem using them again or recommending to others.
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Zoe Brown
First class service from start to finish. Very professional. What was promised was always delivered and would 100% recommend.
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G Huggan
Great service at great prices - guys that done the job are professional and polite completing job with minimum fuss - my go to company for Gas Boiler work Many Thanks
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Heather Farrell
RGM completed work for me very professionally, and with politeness and helpfulness. They cleaned up after every day so there was never any mess left for me to clean up. I would have no hesitation in recommending RGM. More...
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Robert Findlay
very pleased with service engineer and service result. will be arranging a regular service agreement.
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Kath Gudgin
Installed loft installation. Quote was completed within days and the work completed within about a week. Communication throughout was excellent and the job completely quickly and tidily. Thank you!
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Marzena Salwińska
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M.A.C IK
Absolutely furious with this company, they called my business and had me send a van out to remove some scrap metal I uplifted the metal FREE OF CHARGE taking an old boiler and radiators and a MATTHEW CAMPBELL left my business a review saying “they had bags of rubbish to go as well” They expected my business to clear away a customer of theirs “rubbish” for free? ? Is this a joke? You are paid for your work from start to finish like the rest of the world in trades. You cannot just dump out rubbish and expect a business that works in SCRAP METAL ONLY to remove for FREE? Would you fit my boiler for free? They charge customers for boilers and plumbing and want rid of their waste for free? They cannot dispose of it themselves? What a kick in the teeth for someone who’s business works hard and fitted this in at extremely short notice. Absolutely furious and will be contacting SEPA the Scottish environment protection agency regarding the matter of “Matthew Campbell” not doing his job correctly and trying to use third parties to dispose of the customers waste which this company has generated. Absolutely confused and as a fellow business owner flabbergasted at lack of respect shown to my team and business for doing this uplift for free!! More...
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Alan Runciman
Great service and advice. Friendly communication getting annual boiler services then advice and installation of under floor insulation. Grant approved for work on RGM advice. Would recommend. More...
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Gail Grieve
Absolutely first class service ( as usual). My kitchen tap would not switch off and was pouring out water. Big thank you to Jack who did a first class job and came quicker than what was expected. Thank you to Rebecca and Helen for all their help too. I would thoroughly recommend RGM Heating for any plumbing problems that may occur and I will continue to use and recommend them to family and friends for their excellent service. More...
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Kirstyne Owen
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Ylva Alexander
After contacting RGM, a team first removed an absolutely huge amount of the dreaded spray foam from my loft. Soon after that, a different team removed the 25-year old tatty and dusty floor level insulation and installed new stuff. I can't praise them highly enough, they were all excellent! They all worked so hard, lovely to talk to and cleaned everything up after themselves. A great company to deal with! More...
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Paul Nisbet
Great advice about choosing a new thermostat controller for our Vaillant boiler and Billy fitted a Hive system last Friday. Quick, efficient, friendly and we're very happy. More...
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Gillian Phelan
Professional, reliable and great value for money. Would not hesitate to recommend these guys. Job completed to an excellent standard with good communication from the company throughout. Very impressed!
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Shaz Khan
We had ongoing issues with our boiler/heating over the last 12 months. Had used a couple of local firms but the problem had never been fully resolved. Pleased to say RGM may well have solved the issue after a couple of visits (fingers crossed). After the experience with the boiler repair we then used RGM to install our HIVE thermostat and also replace our shower, this went smoothly and we are also waiting on having our under-floor insulation installed in the coming weeks. Overall the fact we’re returning customers says it all really. I can 100% recommend RGM and feel safe knowing if anything was to go wrong they would be very supportive and able to resolve issues very quickly and that is important to us with a young child at home too. Very respectful of your property and don’t leave a mess behind and very reasonably priced. Thank you. 🤩 More...
Reviewed on Facebook
Shaz
We had ongoing issues with our boiler/heating over the last 12 months. Had used a couple of local firms but the problem had never been fully resolved. Pleased to say RGM may well have solved the issue after a couple of visits (fingers crossed). After the experience with the boiler repair we then used RGM to install our HIVE thermostat and also replace our shower, this went smoothly and we are also waiting on having our under-floor insulation installed in the coming weeks. Overall the fact we’re returning customers says it all really. I can 100% recommend RGM and feel safe knowing if anything was to go wrong they would be very supportive and able to resolve issues very quickly and that is important to us with a young child at home too. Very respectful of your property and don’t leave a mess behind and very reasonably priced. Thank you. 🤩 More...
Reviewed on Google Maps
Shaz Khan
We had ongoing issues with our boiler/heating over the last 12 months. Had used a couple of local firms but the problem had never been fully resolved. Pleased to say RGM may well have solved the issue after a couple of visits (fingers crossed). After the experience with the boiler repair we then used RGM to install our HIVE thermostat and also replace our shower, this went smoothly and we are also waiting on having our under-floor insulation installed in the coming weeks. Overall the fact we’re returning customers says it all really. I can 100% recommend RGM and feel safe knowing if anything was to go wrong they would be very supportive and able to resolve issues very quickly and that is important to us with a young child at home too. Very respectful of your property and don’t leave a mess behind and very reasonably priced. Thank you. 🤩 More...
Reviewed on Facebook
David Redgrave
Good job well done
Reviewed on Google Maps
Keith Clouston
I had underfloor and loft insulation installed by Kevin and team this week and the job was excellent and ran smoothly from start to finish.
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Caroline Desmulliez
Excellent and friendly service at a very good price. Would definitely use again and would recommend.
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Meg Taylor
Excellent team. Nice guys! Arrived promptly, did a good job, and left everything tidy
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Jamie fromedinburgh
RGM installed underfloor insulation for us. They were responsive and helpful at time of quote, patient as we worked out what we wanted to do after quotes, fitted us in quickly when we decided to go ahead and did a good job - quick, clean, friendly and effective. Perfect!
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kenny robertson
Outstanding service. Arrived early and sorted the problem out.
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Lee Kirkwood
Amazing. The guys came in, chatted for 5 mins about what they were going to do and then just did it. Cleaned up after themselves and left. Small minor issue but the office have arranged for them to come back and resolve it. Really happy with the job done. More...
Reviewed on Google Maps
colin maciver
Absolutely superb, special mention to Billy who went above and beyond in his work to help! Very pleased with end result!
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Daphne Macfarlane Smith
I'd struggled to get any response from other firms when I requested quotes for underfloor insulation but, from the moment I phoned RGM Heating Ltd, I was reassured by the pleasant, competent woman who answered and took details. The surveyor, Alasdair, happened to be in my area that day and came after lunch. He was pleasant and straightforward, his quote acceptable and Matthew sent written confirmation of it later that day! I applied for a Grant and got it within a week, so contacted RGM and was given a date a month later for installation which suited us fine as I had to clear the understair-cupboard to allow access. On the day, Kev kindly messaged me re delay en route and once he, Mike and Graham arrived they pressed on with the work and it was completed within 3 hours (including tidying up/vacuuming). Though access was tight in places, they remained cheerful and pleasant throughout. My husband and I were very impressed by all concerned would heartily recommend RGM! More...
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Michelle Lea
Brilliant job carried out by this company. Had insulating installed in the basement of my business. The two guys were great. No mess and carried out the job with no disruption to the business. Definitely recommend. More...
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Lyn Masson
We were impressed with Ali on the initial visit to our house, happy with the quote, so the underfloor insulation was done in a morning very efficiently a couple of weeks later. Matthew in the office was very helpful in the application for the grant. Surveyor for new EPC was also very good. All in all we would have no hesitation in recommending RGM for loft/underfloor insulation. More...
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Robert D
The team of 3 worked conscientiously over a long day and it looks like a job well done
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David Nicholson
Boiler serviced today, hassle free! Good company.
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Heather Wotherspoon
Brilliant service offered by RGM Heating in doing the underfloor insulation. Ours was a very tight space but it was no problem for the lads who were all helpful and hardworking. When they left we were given a card stating if we referred another customer, who also got the service, they would provide us with an Amazon gift voucher. True to their word, we did just that, and have now received our voucher. Well done RGM Heating for providing such a reliable, professional service 👍👍👍 More...
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allan watson
The RGM Insulation team arrived yesterday to strip out 50 years of loft insulation that had been topped up on more than one occasion and lifted by other contractors who had carried out works in the attic and then patched back, so it was in a real mess. The boys cleared it all out, including all the debris they came across that had been left by others and laid new insulation between and over the joists and I don't normally get excited by attics, but it's looking really good. The team seemed to work non stop for the duration and cleaned up after them, so we were very impressed. Now looking forward to them returning to install underfloor insulation, but going through the grant process first - if that's approved, then who wouldn't have it installed. More...
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Andy A
RGM quoted for and installed loft insulation for us to requirements of Home Energy Scotland. The survey for the quote was honest and insightful, and helped us understand what we could do under terms of the scheme. Work was completed exactly when they said it would be and the guys got it done quickly, to a good standard and with a minimal fuss and mess. They even hoovered up afterwards :) More...
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Lewis Walker
Engineer was pleasant and polite and did a great job making sure the boiler was working correctly. Would highly recommend.
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James
Needed insulation fitted in our utilities cupboard to complete a conversion, which also required a new boiler to be installed. RGM were helpful and honest from start to finish. Would recommend and use again. More...
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Pam Stalker
Just had underfloor insulation installed Ali, Kevin and Graham were very professional, obliging and friendly. We have definitely noticed an improvement all ready. Thanks guys!
Reviewed on Facebook
Pam Stalker
Just had underfloor insulation installed Ali, Kevin and Graham were very professional, obliging and friendly. We have definitely noticed an improvement all ready. Thanks guys!
Reviewed on Facebook
Martin Tarr
RGM fitted our 1904 home with underfloor insulation last week. Really impressed with the way these guys operated: pleasant and efficient surveyor, and a rapid quote at a fixed price. Applying for a Home Energy Scotland 75% grant (max £1,500) was a bit of a pain, but getting the grant made it a no-brainer to have the job done professionally – in any case, getting underfloor access is tricky, and no way could I have tackled the job myself even when I was young! We had anticipated major disruption, but the RGM team (Kev, Graham and Mick) were in and out in less than a day, albeit they worked very hard. I followed with interest the way that Graham wormed himself into the smallest spaces (think pot-holing), and was amazed at how little disturbance was evident after the job had been completed and they’d tidied up. Were it not for the before-and-after pictures, and the vast amounts of insulation and netting I had watched disappear into the hatches, I’d not have known that the work had been carried out. The guys on the team were also great to deal with, which made the whole operation a pleasure. Well done, everybody! More...
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George Donaldson
We have been using RGM Heating to service our boiler for a few years now, And have found the engineers to be knowledgeable polite and courteous, We would highly recommend,
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Gary Cann
Excellent professional service
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Sarah Hardie
Friendly reliable ,no hesitation in recommending them .
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Katy Ferguson
Really good service from RGM. Had a boiler valve replaced, boiler service and radiator fixed. They showed up when they said they would and got work done within the time frame they estimated. This was the same another time they came to do work recently. I was really impressed with how friendly the staff were in the office. It was really nice to not feel awkward asking questions about some of the work I needed/day they could come out and for them to answer these clearly; I've not always had such polite customer service from other companies so it really made such a big difference. It can feel awkward sometimes having people in doing work on the house but this didn't happen with RGM as the guys that did the work just focussed on the job, got it done quickly and kept me informed re what they had done. I'll definitely contact RGM again and would recommend them to others. More...
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Jerry Jordan
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What do you love most about your job?
We are all sociable people within RGM and the bit about our job we enjoy most is meeting our customers. We get great satisfaction from being able to offer the best solution tailored to each individual customer, at competitive prices.
What inspired you to start your own business?
We are 3 school friends who have worked in the industry for a number of years. In our mid-30s we decided to set up RGM Heating. We have built the business on the same values we have in our friendship of over 20 years and it makes it a very enjoyable and satisfying business to own and work for. We hope our staff agree!
Why should our clients choose you?
We genuinely care about customers and always aim to get each individual customer the best solution to meet their needs. Most of our work comes through referrals from satisfied customers, but as we continue to grow we have explored Bark as an avenue to access customers to help support our grow.
As a result of our relationships with most of the major boiler manufacturers we able to secure extended warranty's and often also able to secure exclusive deals. If we can secure these savings from manufacturers we always pass them onto our customers.
Can you provide your services online or remotely? If so, please add details.
We are always happy to provide some free advice over the phone and can often provide an estimate of cost over the phone. To give a fixed, guaranteed cost for most jobs we would need to visit your property to give an accurate idea of the job.
What changes have you made to keep your customers safe from Covid-19?
All our engineers have received Covid-19 training and attend our customers properties wearing facemask and gloves. We also provide additional sanitising and cleaning support to keep our customers and engineers safe during this period.
Boiler installation
From combi boiler swaps to full system upgrades and even installing gas for the first time into a property we have you covered.
Our prices are always competitive, we have the man power and capacity to complete works in a quick timeframe.
Boiler service
Boiler services and landlord certificates(CP12) available.
Central heating repairs and diagnostic
We can diagnose and repair any type of mains gas central heating system.
Competitive prices.
Interlinked alarms
Wireless interlinked, heat smoke and C0 alarms.
Loft insulation
Loft insulation and loft insulation top ups. This service is VAT free on both materials and labour cost.
Insulation removal
Spoiled/failed insulation and spray foam removal service. Fair price and free quote visit.
Spray Foam Removal
Spray foam insulation removal