Proactive IT Support Ltd

My experience of Proactive IT Support has been nothing less than brilliant.From my first interaction with Peter, when I outlined what I was trying to achieve in upgrading my home computer and network, I was left with 100% confidence that I was dealing with a expert in their trade. I was provided with a detailed and timely quote, that clearly explained what I needed to upgrade my system accordingly. Due to my lack of expertise, I asked some follow up questions, which were answered in a clear way that I understood, which gave me the confidence to progress.The upgrades to my system were completed perfectly and Peter also provided some follow on guidance and tips that were extremely useful.A great experience all round and I wouldn’t hesitate to recommend Proactive IT Support in the future. More...

Reviewed on Google Maps

My experience of Proactive IT Support has been nothing less than brilliant.From my first interaction with Peter, when I outlined what I was trying to achieve in upgrading my home computer and network, I was left with 100% confidence that I was dealing with a expert in their trade. I was provided with a detailed and timely quote, that clearly explained what I needed to upgrade my system accordingly. Due to my lack of expertise, I asked some follow up questions, which were answered in a clear way that I understood, which gave me the confidence to progress.The upgrades to my system were completed perfectly and Peter also provided some follow on guidance and tips that were extremely useful.A great experience all round and I wouldn’t hesitate to recommend Proactive IT Support in the future. More...

Reviewed on Google Maps

Laptop got collected in May for repair. They told me it was not financially viable to fix after spending an initial £250. In the last 2 months I have been trying to get my laptop returned so I can sell it for parts but they will not answer my phone calls . I have called 10-15 times recently and had no answer and no response to voicemails. Very unhappy with the service. Every update initially was only through me calling them. One of the worst customer experiences I have had. I am still sat here tying to get my laptop back but unsure what I can do. They were very quick to take my money but not to give me my property back… More...

Reviewed on Google Maps

Reviewed on Google Maps

Reviewed on Google Maps

Our 1st visit since the new owners have taken over. Ann and Ray are a great team providing excellent quality and value. Definable a place to visit

Reviewed on Google Maps

Our 1st visit since the new owners have taken over. Ann and Ray are a great team providing excellent quality and value. Definable a place to visit

Reviewed on Google Maps

Would strongly recommend Peter and his team to anyone, they gave me a great deal on my gaming laptop, replacing screen as well as doing alot of extra work without charging anything on top of the install of the screen!

Reviewed on Google Maps

Would strongly recommend Peter and his team to anyone, they gave me a great deal on my gaming laptop, replacing screen as well as doing alot of extra work without charging anything on top of the install of the screen!

Reviewed on Google Maps

I didn't received my wage, my colleague as well. He didn't payed NI and taxes and didn't even informed us about that. People was waiting for their computers a month even more. No trust, no respect ,no mercy... Don't even think to work there or make any business with this person. First time in my life I've meet someone like that. More...

Reviewed on Google Maps

Reviewed on Google Maps

Not fair for a customers and workers :(

Reviewed on Google Maps

Reviewed on Google Maps

Great guys. Helped me out many a time, whether it’s fixing an issue with my laptop or lending me a charger while my new on was being delivered. Can always count on them to help.

Reviewed on Facebook

Needed charger for laptop when away from home contacted these guys and they sort us right out

Reviewed on Facebook

My Alienware had a BIOS update failure and was completely dead in the water. The team at Proactive IT, took the laptop and managed to fix the erased BIOS and bring the laptop back to life. They constantly comunicated on progress and the laptop was returned well packaged. Thank you very much !!! Highly recommended. More...

Reviewed on Google Maps

I thought that this kind of service was a thing of the past. 29 hours from first contact to delivery of repaired PC. Professional, punctual, polite and a pleasure to do business with. Very happy to recommend to others and will certainly use again if I have issues in future. More...

Reviewed on Yell

I thought that this kind of service was a thing of the past. 29 hours from first contact to delivery of repaired PC. Professional, punctual, polite and a pleasure to do business with. Very happy to recommend to others and will certainly use again if I have issues in future. More...

Reviewed on Google Maps

excellent service, people with knowledge about service. i fully recommend Proactive IT

Reviewed on Google Maps

Easy to book in for health check of laptop. Friendly service when item dropped off. Item returned within a reasonable time.

Reviewed on Google Maps

Easy to book in for health check of laptop. Friendly service when item dropped off. Item returned within a reasonable time.

Reviewed on Yell

Excellent service and people with great knowledge I fully recommend Proactive IT

Reviewed on Yell

Proactive have looked after my Dell Laptop via their free six month service/health check since I bought it from them three years ago. .. excellent service and knowledgeable staff and I would certainly have no hesitation in contacting them if any problems occur in the future or I need to purchase a new laptop. More...

Reviewed on Google Maps

Very professional, yet very friendly, these guys are problem solvers, helped me a lot and gave me a choice of what options could I choose to fix my laptop. 10/10 would visit again.

Reviewed on Google Maps

It is re-assuring to know that you can rely on these guys to look after your PC. Used previously to recover data from a laptop. Then used to upgrade to ss drive on a laptop. After 6 months took the free health check(They send a txt which was handy). Quick turn around-superb service. More...

Reviewed on Google Maps

Excellent service & fast turnaround. Very helpful, friendly and professional. Explained the process and great communication. thank you.

Reviewed on Google Maps

A very good IT service. Friendly and informative staff. I have had a cracked laptop screen repaired and another laptop's hard drive replaced with a SSD. Definitely worth it!

Reviewed on Google Maps

Very good service with quality to match. Also went the extra mile and delivered the PC to my address when they missed the courier. Will definitely be using their service again. More...

Reviewed on Google Maps

A very good IT service. Friendly and informative staff. I have had a cracked laptop screen repaired and another laptop's hard drive replaced with a SSD. Definitely worth it!

Reviewed on Yell

I have been very pleased always with the service I have received from Proactive IT Support and have been using their services for several years now. I am most grateful for your help and follow-up and will continue to be a customer for as long as I can use a computer. More...

Reviewed on Yell

I have used Proactive IT several times for problems with family laptops and my desktop computer. Their service has always proved to be efficient and speedy also offering a pick-up and delivery option, which I, personally, found very useful

Reviewed on Google Maps

I have known Peter Ravi & his team for 20 years. Over that time they have looked after my various computers, all bought from them. I have never had a crashed computer, or a computer virus. This is down to Proactive IT Support team & the excellent service they provide More...

Reviewed on Google Maps

I sent an email asking for advice and setting out a budget to upgrade my gaming pc. I had a response within hours and the next day 2 options, one within budget and one higher for a better upgrade option. I had the CPU and GPU upgraded and it was done within a couple of days . Excellent service throughout and very knowledgable when having a chat on collection. Highly recommend More...

Reviewed on Google Maps

My old Mac was letting me down. Slow as a slow thing :(So I took it to Proactive where I received a friendly and professional response. They gave my Mac the once over, new hard drive and now its really speedy.Overall they were not only friendly and professional but the job was done with the cost was being very reasonable.Each time I visited, I was able to park and I had assistance to carry it back to my car so as to avoid struggling to open the car door and hang onto the Mac at the same time.Top job :) thanks to the Proactive IT team More...

Reviewed on Yell

Peter and the team were fantastic, my laptop had a few issues and was fixed very quickly, went in one day and was done the very next day. Very helpful, friendly and reliable would only recommend these guys to fix any computer and prices were brilliant. Not the first time i've used them and won't be the last. More...

Reviewed on Google Maps

We have had three computers from Peter over the past ten years and have always received the very best attention and service anyone could expect. Being aged 84 and 90 respectively and not exactly computer literate...more in the imbecile category really, we must have more problems than the average especially in the printing document department, and feel rather inadequate and reluctant to repeatedly request for help . However when we do we always are received with open arms by Peter and his great staff and made to feel welcome, with no recriminations whatsoever. In this day and age when there is little sign of good service around, it is a pleasure to deal with Proactive IT Support Ltd.and would 100% recommend them to anyone with computer problems. Thank You Peter..Marion & Bob Lucas. More...

Reviewed on Google Maps

We have had three computers from Peter over the past ten years and have always received the very best attention and service anyone could expect. Being aged 84 and 90 respectively and not exactly computer literate...more in the imbecile category really, we must have more problems than the average especially in the printing document department, and feel rather inadequate and reluctant to repeatedly request for help . However when we do we always are received with open arms by Peter and his great staff and made to feel welcome, with no recriminations whatsoever. In this day and age when there is little sign of good service around, it is a pleasure to deal with Proactive IT Support Ltd.and would 100% recommend them to anyone with computer problems. Thank You Peter..Marion & Bob Lucas. More...

Reviewed on Google Maps

Peter and the team were fantastic, my laptop had a few issues and was fixed very quickly, went in one day and was done the very next day. Very helpful, friendly and reliable would only recommend these guys to fix any computer and prices were brilliant. Not the first time i've used them and won't be the last. More...

Reviewed on Google Maps

We have had three computers from Peter over the past ten years and have always received the very best attention and service anyone could expect. Being aged 84 and 90 respectively and not exactly computer literate...more in the imbecile category really, we must have more problems than the average especially in the printing document department, and feel rather inadequate and reluctant to repeatedly request for help . However when we do we always are received with open arms by Peter and his great staff and made to feel welcome, with no recriminations whatsoever. In this day and age when there is little sign of good service around, it is a pleasure to deal with Proactive IT Support Ltd.and would 100% recommend them to anyone with computer problems. Thank You Peter..Marion & Bob Lucas. More...

Reviewed on Yell

Peter and the team were fantastic, my laptop had a few issues and was fixed very quickly, went in one day and was done the very next day. Very helpful, friendly and reliable would only recommend these guys to fix any computer and prices were brilliant. Not the first time i've used them and won't be the last. More...

Reviewed on Yell

Great, helpful and willing to go the extra mile.
Great guys who will do whatever work needs to be done no matter how long it takes. Reasonable rates. Friendly, capable and willing to go the extra mile. I highly recommend them. More...

Reviewed on Google Maps

I have know Peter Ravi for some [...frighteningly] 25 years. He, his companies and his staff offer a technical service that will NOT be bettered. From initial design and assembly through to operational support they are there for you - on the ball with a technical understanding of your technical needs, both in equipment and systems design with ideas that go far beyond basic existence. Proactive IT Support can offer advice to ensure that YOUR office, organisation or enterprise maximises all opportunities. In 16 years running a very successful management consultancy I never hesitated to recommend Peter ...and never had anyone say otherwise. More...

Reviewed on Google Maps

I have known Peter Ravi for well over 25 years …since before Milenium Computers …through Fast Computers …and now to Proactive IT Support. That change of company name has never been a passive development and has been more than justified. I can say that he nor his staff or his companies have ever got me ‘out of difficulties’ because, due to an effective and proactive view of computer design and all activities in IT, I have never ‘got into difficulties’ in the first place. The various upgrades he has advised me on have always looked at least 5 years ahead in aspects from motherboard and desktop design, through virus protection, especially in these times of potential ‘interference’ and ‘international hacking’ and to software applications. The ‘MOT’ service facility has ensured that my machine has never accumulated the ‘digital barnacles’ that lie in wait in internet searching and communication exchanges. Indeed, my experience is that a ‘5-minute technical conversation’ has frequently produced at least ‘5-years operational peace of mind’.After a very successful career, latterly in 16 years running my own management consultancy, using emotional intelligence, I am now retired, but still ‘rub shoulders’ with many professional businessmen and do not hesitate to recommend Peter and Proactive IT Support. I frequently receive thanks from those who have taken my advice …and then gone back for more.Ray Hobby ...once CEO of Hawk-Intelligence ...and now - The Arnsby Storyteller. More...

Reviewed on Google Maps

I have known Peter Ravi for well over 25 years. I can say that he nor his staff or his companies have ever got me ‘out of difficulties’ because, due to an effective and proactive view of computer design and all activities in IT, I have never ‘got into difficulties’ in the first place. From motherboard design and software applications, through virus protection, especially in these times of ‘international hacking’ he is second to none. The ‘MOT’ service facility has ensured that my machine has never accumulated the ‘digital barnacles’ from internet searching. A ‘5-minute technical conversation’ gives ‘5-years+ operational peace of mind’.I am now retired, from a successful career, but do not hesitate to recommend Peter and Proactive IT Support. I frequently receive thanks from those who have taken my advice …and then gone back for more.Ray Hobby ...once CEO of Hawk-Intelligence ...and now - The Arnsby Storyteller. More...

Reviewed on Yell

Very friendly service. I had an issue with my laptop which they resolved, would highly recommend!

Reviewed on Google Maps