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Pioneer FM | Facilities Management logo logo
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Pioneer FM | Facilities Management

RG12, Bracknell

(5)
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‘20 Certificate of Excellence, 2020

About

Pioneer FM is an award-winning, B Corp Certified facilities management company delivering professional Soft and Hard FM services to organisations across the UK.
We provide commercial cleaning, Hard FM and planned maintenance, washroom services, pest control, window cleaning, grounds maintenance and wider workplace support — giving our clients one accountable partner for their facilities.

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Verified business
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20 hires on Bark
21 hour response time

Reviews (5)

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5/5

5 customer reviews

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31 May 2022

Reviewed on Google Maps

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23 March 2020

Commercial & Office Cleaning

Very professional... MJ knew what she was talking about and supplied all the relevant documentation to proceed with the work, the team she sent were excellent and did a very good deep clean

Pioneer FM | Facilities Management
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Pioneer FM | Facilities Management

Reply from Pioneer FM | Facilities Management

Thank you for the feedback and looking forward with you more! All comments will be passed on to the team 😊

19 July 2019

We have been working with EduClean for a while now, as a property refurbishment company/builder we always use them for our large domestic and commercial end of job builders cleans! They offer a fantastic, fast and efficient service and I would recommend them again and again. More...

19 July 2019

Educlean have been a real pleasure to work with they have come in to my office and systmatically de-constructed all of our previous notions on what we thought was a clean office.
They have not only improved the quality of cleaning but there can do attatude of their staff as been amazing and improved efficently more than I thought possible, I would recommend this company to anyone who wants to listen !
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19 July 2019

5* Service from MJ and her team. Thanks for all your hard work and accommodating our timings.

Pioneer FM | Facilities Management
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Pioneer FM | Facilities Management

Reply from Pioneer FM | Facilities Management

Our pleasure Charlotte, thank you for awarding Educlean Ltd your cleaning contract.

Q&As

We love meeting new clients, understanding how their buildings really operate and finding the right facilities management solution for them. Whether it’s commercial cleaning, Hard FM, planned maintenance, washroom services or a complete facilities management package, we enjoy solving problems and making workplaces cleaner, safer and easier to manage. Based in Bracknell and delivering facilities management services across the UK, our favourite part is building long-term partnerships and becoming a trusted extension of our clients’ teams.

After many years working at director level within the facilities management industry, I knew there was a better way to deliver FM services. I wanted to build a company where decisions could be made around what was genuinely right for the client, their people and their buildings — not simply what was commercially convenient.

I founded Pioneer FM to provide a more personal, transparent and responsive approach to facilities management, commercial cleaning and workplace services. Nearly ten years later, that principle is still at the heart of the business: building genuine partnerships, solving problems quickly and delivering high-quality facilities management services that work for each individual client.

Clients choose Pioneer FM because we offer the personal service and accountability of an independently owned business, backed by the capability to deliver facilities management services nationally. We take time to understand each client, their buildings and their people, then build the right solution around them.
Our services include commercial cleaning, Hard FM and planned maintenance, reception and front-of-house staff, washroom services, window cleaning, pest control, grounds maintenance and wider workplace support. Whether a client needs one specialist service or a complete Total Facilities Management solution, they have one accountable partner and one team looking after their workplace.
We are B Corp Certified, ISO 9001, ISO 14001 and ISO 45001 certified, a Real Living Wage Employer and SafeContractor accredited. Most importantly, we believe great facilities management is about relationships, transparency and doing what we say we will do.

Our facilities management services are delivered on-site, but clients are supported remotely through our management, helpdesk and digital reporting systems. We can manage service requests, quotations, compliance documentation, planned maintenance, reactive works and performance reporting remotely, with our operational teams and specialist partners attending site as required.

Pioneer FM continues to maintain robust infection-control and hygiene procedures across our commercial cleaning and facilities management services. Our teams are trained in safe cleaning methods, colour-coded cleaning systems, high-touch-point cleaning and the appropriate use of professional cleaning and disinfection products.
Where a client has a confirmed or suspected infectious illness within the workplace, we can review the risk and provide enhanced or specialist cleaning appropriate to the environment. Our approach is supported by site-specific risk assessments, method statements, staff training and health & safety procedures to

Services

Pioneer FM provides Total Facilities Management (TFM) services for commercial properties and multi-site organisations across the UK. We bring Hard FM, commercial cleaning, planned maintenance, reactive maintenance, reception and front-of-house services, washrooms, window cleaning, pest control, grounds maintenance and specialist services together under one accountable facilities management partner. Our clients benefit from dedicated management, helpdesk support, compliance oversight, digital reporting and transparent commercial control.

Pioneer FM provides professional commercial cleaning and office cleaning services for businesses across Bracknell, Berkshire and throughout the UK. Our cleaning solutions are tailored around each workplace, from daily office cleaning and washroom cleaning to high-footfall, specialist and sensitive environments. We focus on quality, reliability, hygiene and consistent standards, supported by trained teams, regular audits and dedicated management.

Pioneer FM provides commercial building maintenance and Hard FM services for offices, workplaces and multi-site estates. Our directly employed engineering team supports general building and fabric maintenance, mechanical and electrical services, statutory compliance, planned maintenance and reactive repairs. We focus on identifying problems early, reducing avoidable breakdowns and keeping buildings safe, compliant and operational.

Our Planned Preventative Maintenance services help businesses maintain their buildings, assets and statutory compliance before problems become expensive failures. Pioneer FM can manage PPM schedules, inspections, servicing, compliance documentation and remedial actions across individual properties or national estates. Our engineers and approved specialists provide clear records and proactive maintenance designed to improve reliability and reduce reactive costs.

When something goes wrong, Pioneer FM provides responsive commercial building maintenance and reactive repair services. Our directly employed engineers and specialist partners can support fabric, mechanical, electrical, HVAC and general building issues, with emergency and out-of-hours support available where required. Clients receive clear communication, transparent pricing and approval before additional remedial works proceed wherever circumstances permit.

Pioneer FM provides commercial HVAC and air conditioning maintenance, servicing and reactive support. We help businesses maintain comfortable, efficient and compliant workplaces through planned servicing, fault investigation, repairs and specialist maintenance. HVAC services can be delivered independently or incorporated within a wider Hard FM and Planned Preventative Maintenance programme.

Pioneer FM provides professional reception and front-of-house staff for commercial offices, corporate workplaces and client-facing environments. Our teams become an extension of our clients' businesses, welcoming visitors, supporting employees, managing reception areas and helping create an excellent first impression. Reception services can be provided as a standalone solution or integrated into a wider facilities management contract.

Pioneer FM provides managed commercial washroom and hygiene services, helping businesses maintain clean, hygienic and professionally presented facilities. Services can include sanitary hygiene, washroom equipment, consumables and associated servicing, coordinated through Pioneer as part of a wider cleaning or facilities management solution. We provide clients with one accountable point of contact rather than multiple suppliers to manage.

Pioneer FM provides professional commercial window cleaning for offices, workplaces and multi-site organisations. We can arrange internal and external window cleaning using appropriate access methods for each property, with frequencies tailored to the building and client requirements. Window cleaning can be provided independently or incorporated into a complete commercial cleaning and facilities management programme.

Pioneer FM provides managed commercial pest control services for offices and business premises. Planned inspections, monitoring, treatment and responsive pest-control support are delivered through competent specialist partners under Pioneer's management and quality controls. We monitor recurring issues and service performance to help clients maintain safe, hygienic and professionally managed workplaces.

Pioneer FM provides commercial grounds maintenance and landscaping services to help businesses maintain safe, tidy and welcoming external environments. Services can include grass cutting, hedge and shrub maintenance, weed control, seasonal works, external presentation and general grounds care. We can manage individual properties or coordinate regional and national programmes as part of a wider facilities management contract.

Pioneer FM provides flexible workplace and facilities support tailored to the day-to-day needs of commercial buildings. This can include handyman and fabric support, workplace inspections, site coordination, contractor management, reception support, compliance administration and other operational FM requirements. Our aim is simple: make the workplace easier for our clients to manage through one responsive and accountable facilities management partner.

Pioneer FM provides specialist and reactive commercial cleaning when businesses need support outside their normal daily cleaning programme. This can include deep cleaning, hygiene and infection-control cleaning, builders' cleans, end-of-tenancy commercial cleans and responsive cleaning following unexpected incidents. Each requirement is assessed individually so the appropriate cleaning method, products, equipment and health & safety controls can be selected.

Pioneer FM provides reliable professional office cleaning services for businesses in Bracknell, Berkshire and across the UK. Cleaning programmes are designed around each workplace, including desks and working areas, kitchens, washrooms, communal spaces, meeting rooms and high-touch points. We can provide daily or scheduled cleaning with trained staff, management oversight and regular quality audits to maintain consistently high standards.

Pioneer FM provides professional commercial grounds maintenance and landscaping services for offices, business parks, corporate premises and multi-site estates. Services include grass cutting, hedge and shrub maintenance, weed control, planting, seasonal works, leaf clearance and general external presentation. We can provide standalone landscaping services or manage grounds maintenance as part of a wider Total Facilities Management contract, with regional delivery coordinated and quality-controlled by Pioneer FM.