Hi im Jon Bennett, founder of Berkshire Heating Solutions. With almost 20 years in the heating industry, mostly spent as a lead technical engineer at British Gas, have taken this wealth of knowledge and experience to share with those locally.
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488 customer reviews
Paul Brotherton
Had a really positive experience with these guys and wouldn’t hesitate to recommend them.We received a confirmation on the day with the engineer’s expected arrival time to service our boiler and hot water cylinder. Joel arrived promptly and was friendly, professional, and efficient throughout the visit.After the service, we received a follow-up text to check that everything was working as expected, which was a really nice touch. We also received all the relevant certificates by email the very same day.Excellent customer service from start to finish. A big thank you to Joel for carrying out the work so professionally, and to Jon for keeping us informed and communicating so effectively throughout. We’ll definitely be using them again. More...
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Richard
Highly recommended. Great communication from booking our quote to carrying out the work. Managed to fit our boiler replacement in really quickly too, brilliant service all round.
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Radu Lupu
The team was very supportive to help me decide on the right boiler and accessories. Mike started the work promptly and was very professional. I am happy with the work done and would certainly recommend. More...
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Roger Wells
Recently had to replace my gas condensing boiler got a couple of quotes and with a family member was recommended to Berkshire Heating so pleased that we did from the 1st phone call to the completion of the boiler 1st class service all the way would absolutely recommend them to anyone who needs their expertise
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Tanya Leamon
Excellent, very efficient and easy to communicate with Jon and his gang!
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Steven Wayborn
We recently had our boiler serviced by Ray at Berkshire Heating Solutions Ltd and were very pleased with the overall experience. Ray arrived on time was polite and professional and explained everything clearly throughout the service. Would definitley reccomend and will use again in the future. More...
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JOTI PUBG
My boiler decided to call it a day last weekend after over 25 years service! Jon from BHS (not the shop!) called me and kindly popped over that evening at around 7pm. Even though my boiler was old, he still had a look at it, to see if it was a simple fixable solution. On the phone call we had prior to him arriving, he also suggested that a Worcester Bosch Greenstar 1000 may be better for me than a 2000 as the former was a newer design. This in particular was quite refreshing as normally you would expect the upsell rather than the reverse.As I was happy with everything I had seen so far, I decided to go ahead with these guys.A couple of days later Joel turned up first thing to get a new boiler put in.They respect your home, and clean up after themselves too (including the disposal of your old boiler).I would have no hesitation in recommending Berkshire Heating Solutions to anyone out there. They are honest, reliable and do a good job for a fair price. More...
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Art Share
I would not hesitate to recommend Berkshire Heating Solutions. I cannot speak highly enough of them.They helped me with a difficult situation initiated by a previous company. I had a full supply and fit of a new boiler which works beautifully.They charged a fair price, worked well and kept everything tidy and clean.Special thank you to Jon the owner, Ray who came out to assess and Elliott who fitted the new boiler.Jon has been in contact and visited all the way through, kept me up to date with the plan and is providing a brilliant after sales service.They are all extremely polite, respectful and kind.I remember the days when most people were proud to do a good job, and unfortunately they are few and far between these days.What a pleasure to deal with such an impressive company.Absolutely brilliant!Lily More...
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Pardeep Bhamra
A very responsive, efficient, helpful and professional job from the BHS team. From the initial enquiry with Jon, to the radiator installations by Mike - all sorted within a week of my original request. I would definitely recommend this company to others and will be using BHS again in the future. Thank you. More...
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Holly Bee
Very helpful, reliable & prompt! Would highly recommend Berkshire Heating Solutions!
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Carl Ayres
Friendly, knowledgeable and professional staff. Excellent boiler installation , real care was taken with aesthetics as well as respecting my property. Will definitely use again.
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Ryan Powell
Great service from Jon and the guys. Our boiler failed just as my wife hit 38 weeks pregnant. Same day assessment, and they moved a few bits around to get back to ours a couple of days later and sort our boiler system. Worked 10 hour days to make sure it was done - couldn’t ask for more. More...
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Nick Mayhew
Fast response and quality work as always.
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Kent Wong
Very punctual and the service was appreciated. I had them for my annual boiler services and I am happy with the same.
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Smithy
So our water heater cut out unexpectedly giving us no hot water. I called Berkshire Heating and was met by a friendly customer service advisor who took all my details. Within a hour I received a phone call from Jon (I hope I've remembered the name correct, sorry if not) they planned a visit the same day within a few hours. Ray came out and diagnosed two faulty switches which were ordered and fitted the very next day fixing the heating. Everything was smooth, communication was great and the process perfect, will definitely use these guys again in the future! More...
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shelley Dart
Great team, really professional, tidy and reasonably priced. Berkshire heating installed a new boiler and tidied up the existing pipework. We liked them so much we asked them back for the annual service. More...
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Luis Orjuela
Reliable and professional service that one can count on.Very happy with the service.
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Pamela ROBERTS
Excellent service as always.This time it was a free service to our 1yr old boiler, but organised and efficient as usual.Thank you again.
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Sarah De Vivo
Professional service installing a new boiler and the follow up service to check. Great communications throughout, would highly recommend as very trustworthy
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mick HURDWELL
Reliable, helpful and professional in all aspects of their work.
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Wilbur Wilson
A great new, quiet and efficient Worcester boiler to replace the old clunky Baxi Solo. A great result - carried out efficiently, competently and expertly by Berkshire Heating Solutions. Two services also carried out since original installation.Great service from a nice bunch of guys.Strongly recommended! More...
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Lesley Bosworth
I wanted to change from an old boiler to a combination boiler.Jon provided the initial quote and answered any questions I had, and explained what would be done. Elliot and John completed the job, they arrived on time, were polite, respectful and clean, tidying up after themselves. Elliot explained very carefully how the new system worked.I would definitely recommend Berkshire Heating Solutions - they were great - thank you! More...
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B.J. Audsley
Berkshire Heating Solutions replaced a failed boiler for me. They were quick to respond to my initial inquiry, and come round to provide a quote very promptly. I accepted their quotation, and the work was completed in a timely and efficient manner. Full communication provided throughout the process and contact via the phone and email was responded to quickly. They are good people to deal with, and I would unhesitatingly employ them again. . More...
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Tom Rowson
Incredible company, got in touch on a Saturday and on Monday Jon was round to see what was wrong and needed doing and then within 24 hours we had a brilliant engineer called Ray turn up to do a full strip down and service of our boiler and megaflo system and got out hot water and heating working perfectly. Jon gave me several options and explained them clearly. His knowledge and expertise is second to none! More...
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Sue D
Great customer service, replaced old boiler with new heating solution. Did a great job, polite, professional and tidied up afterwards.
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Charles
Our 10 year old boiler started leaking unexpectedly in an early evening so we submitted a request for a quote and received a reply very soon after, advising what the issue was likely to be and a possible cost for repair. Jon was able to visit the next day to diagnose the issue, provide guidance on whether a repair or replacement might be better and gave quotes for both. We decided to proceed with the quote and Ray was able to source the parts and attend the following day to resolve the issue. A big thanks to Jon and Ray for the excellent and professional service, and excellent communication throughout. More...
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Goran Ahmed
Quick and effective service. Jon called me 5 minutes after I submitted the form at 5:30PM and appointment made promptly. Ray sorted out the problem in under an hour. I hope I don’t have to but will definitely use them again. More...
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Amanjeet
Berkshire heating were fantastic and i would 100% recommend! Boiler service was completed without any issues and the engineer Ray who visited was a lovely friendly chap. I also had a carbon monoxide scare recently and was able to contact Jon directly, he was fantastic and was able to get an engineer out to me within 24hrs, Elliot arrived and uncapped my boiler and was v patient and knowledgable when it came to all my carbon monoxide questions! Thank you! More...
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Ga Hi
From initial call, everything worked well. Jon completed survey of existing equipment and provided quote for new installation in rapid time. Elliot arrived at agreed time and completed job with minimal disruption. He even located and repaired a faulty installation for us! I would strongly recommend Berkshire Heating … professional service and a pleasure to work with! More...
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Richard Brignall
I selected Berkshire Heating Solutions to supply and install a replacement gas boiler because I like to support local businesses where possible, they were quick to survey, provided a detailed quote at a very competitive price together with an early date for installation. Elliot arrived at (or slightly before) the agreed time, completed the installation, cleaned up and demonstrated the boiler functions. He was pleasant throughout. I have no reservations in recommending this company for boiler installations. More...
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FELICITY BROWNING
Super efficient when I messaged with a leaking radiator. Came same morning and fixed it immediately.
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Ian Malkin
Fast and efficient service
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Mark Tucker
Ray came to ous via Berkshire Heating Solutions and he was GREAT! I gave him the implications of our Boiler not starting and Ray managed to get to the root cause within 5 mins. Due to his skill set, he left the Boiler alone and moved straight to the Hive Terminal and helped rewire the issue with speed and expertise. Ray and I spoke the whole time in which he welcomed and he was extremly freindly. Would use Ray again and highly recommend his experience. More...
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Rahul Nanda
Very impressed with the engineer who undertaken my boiler repair. Within in hour the boiler was working. Also helped us to adjust thermostat as it wasn’t. Very professional I would definitely use them again More...
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Mike Levey
Gas boiler service & safety check - boiler previously installed by BHS in 2024.
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laura dobson
We had our boiler changed. Jon, was great and carried out a survey and quote. Mike (who carried out the installation) did an amazing job for us, especially with how he handled the unexpected challenges that popped up. He was determined to make things right, and his kind, helpful attitude made a huge difference. Great, professional service. I would highly recommend. More...
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Elizabeth Mclaughlin
Always helpful and communicative. Great service
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Paula Bicknell
The team at Berkshire Heating were very quick, reasonably priced, tidy and gave continual updates on arrival time etc.Great service!
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Dave Hubbard
Brilliant service - very responsive, helpful & considerate.Prompt & professional work & I have no hesitation in recommending Jon & Elliot. ++++++++
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Matt H
The pressure on my boiler dropped to almost nothing on a Friday evening. I tried the easy fixes online and had no luck. I called Berkshire Heating Solutions and Jon talked me through getting my heating up and running, at 9pm the pressure was back to normal. Thank you Jon!
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Jennifer Smith
I needed my boiler serviced before having a new bathroom installed, as I had been experiencing issues with the hot water running cold. Since the service, the problem has completely disappeared.My boiler is around 25 years old, so I know it will likely need replacing in the near future—and when that time comes, I wouldn’t hesitate to use Berkshire Heating Solutions again.I can’t recommend them highly enough. Excellent service from start to finish. More...
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A D
Very good and prompt service.
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Audrey Cripps
Berkshire Heating are all what you need when things go wrong very personal at all times
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Gillian Schwartz
Jon found the reason for my boiler cutting out after several tests, was unusually due to a faulty meter. He called the appropriate Gas Company and only charged me a call-out charge. He spoke to the Gas man personally. Definitely recommend More...
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Joanna Wilder
Reliable, trustworthy clean and tidy workers.Fitted me in quickly as wellWould definitely recommend
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Sue Baker
Team of friendly, professional and efficient workforce. Would highly recommend.
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irene dallas
great friendly service as always
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Martin Smith
Had 6 new radiators replaced with thermostat.Communication great from initial enquiry to post install follow up to ensure all went good. Costs were competitive and workmanship very good..First time I had used them so pleased with the outcome More...
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Carole Holmes
Berkshire Heating Solutions: I can highly recommend this Company as I had problems with both my central heating and hot water and Jon sorted it in an hour. He immediately identified the two (separate) issues, replaced the faulty parts and tested the system. All good. I now have nice hot water and a central heating system that does as it’s told! Pleasant, professional and explained everything. Very impressed! More...
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mack allan
Ray was great. Job done and everything neat and tidy. Thank you.
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What do you love most about your job?
Helping people, and being there to solve their problems, in what can often be a stressful situation.
What inspired you to start your own business?
After spending over 15 years at British Gas i began to see the way larger companies often lose sight of the simple things, like looking after the needs of their customers. With that in mind I left to form Berkshire Heating Solutions, with customer satisfaction, honesty and integrity at the forefront of our vision
Why should our clients choose you?
Offering a variety of services we want to be there for our customers when ever they need us, from your new boiler all the way through to your annual service or central heating repair should the worst happen.
What changes have you made to keep your customers safe from Covid-19?
We understand these can be worrying times. Therefore were will aim to keep our distance, with mask wearing optional should you require to keep you safe whilst in your home.
Boiler Installation
We understand that a boiler installation is a big decision for anyone. So were here to guide you through a smooth, hassle free process. A phone call to discuss your specific needs, followed by a survey to ensure we find the correct boiler and system most suited to your needs. Allowing us to cover any questions of quieries you may have and then being able to provide you with a fixed price quotation for added security meaning no hidden charges further down the line.
Boiler / Central Heating Repair
With a vast experience in this field, we specialise in the repair of all major boiler manifacturers no matter the age. And with a good van stock of the most commonly used parts, as well as a well stocked supplier locally more often than not we’ll be able to get you up and running the same day
