Hi im Jon Bennett, founder of Berkshire Heating Solutions. With almost 20 years in the heating industry, mostly spent as a lead technical engineer at British Gas, have taken this wealth of knowledge and experience to share with those locally.
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529 customer reviews
Margaret
I’m delighted with the boiler and new Hive controller installation. The work was completed efficiently and to a very high standard, and everything was explained clearly throughout the process. The installers were professional, friendly and respectful of my home. They arrived on time, worked neatly and left everything clean and tidy when they finished.The new boiler and controller are working perfectly with both the heating and hot water performing as expected. I’m happy with the service and would gladly recommend them to anyone looking for a reliable and professional boiler installation. More...
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Julie Alderton
We recently used Berkshire Heating Solutions to replace a central heating boiler in a rental property.Jon offered uncomplicated advice and options, provided a detailed and very competitive quotation and was able to act very quickly when the existing boiler developed a fault without warning. The whole process was painless, efficient and communication was impeccable from start to finish. Would thoroughly recommend to anyone. More...
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John Povey
Great service from Mike. Needed a radiator valve replaced. Rang Berks and Mike came at 8 next morning and did the job.
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trevor neal
Very quick response to initial call and a text message to explain the problem. The solution was agreed and a price for the work given. A few days later Mike arrived with the new pump ad fitted it. Very good service with no mess left behind.Would definitely use Berkshire Heating Solutions again More...
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Carol
Amazing team.Honest,reliable, and skilled.Thank you
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Mark Jones
Superb, professional and friendly service. Great communication and quality finish - highly recommended
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Gary Cook
Excellent service as always. Contacted BHS on Sunday evening about a broken tap and I had a plumber at my house by 10am the next day.
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Michael Charles
Unreal company, Elliot was fantastic also who fitted our new boiler, everything was so easy to arrange,
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Jacopo Sebastiani
Punctual and professional, great job swapping my boiler for a new one, no issues at all, will use their services again.
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Mandy Samrai
Excellent service from Berkshire Heating SolutionsWe couldn’t be happier with the service from Berkshire Heating Solutions. From the initial discussions through to the installation, they were incredibly helpful, knowledgeable and professional.Elliott and Joel were fantastic throughout. They were extremely informative, hardworking, polite and respectful of our home. They took the time to explain everything clearly, answered all of our questions and carried out the installation to a really high standard. They worked efficiently and made what was quite a big job look incredibly easy!We also really appreciated how accommodating they were with everything we wanted, and how neat and tidy the finished installation looks.The whole team at BHS have been a pleasure to deal with, and we would have absolutely no hesitation in recommending them. Elliott and Joel are a real credit to the company.Thank you BHS for a fantastic job! More...
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Lorraine Rellis
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Alan Jones
Immediate response, professional and honest assessment and immediate installation of new boiler. 30% less than British Gas, 10 year warranty and pleasant, tidy engineer. Highly recommend.
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Tracy Myers
From beginning to end, Jon & his team were the most impressive contractor that I have worked with, delivering an exceptional level of customer service. Jon, Mike & Elliot consistently delivered on all fronts, friendly, approachable, excellent knowledge & a willingness to help deliver exactly what was needed. The quote was competitive, installation timely & execution faultless. BHS went above & beyond and I would not hesitate to recommend them. More...
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Phil Burchell
Jon was thorough in carrying out a full service of my boiler & informative explaining all the checks he was carrying out. He was professional & courteous . I would have no hesitation in using Jon again More...
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Clare Kell
I use these guys every year to service the boiler. They are brilliant. Easy to book, very reliable and very polite and helpful. This year I had an issue with my hot water on the weekend and they helped me fix it myself via text. (It was a simple repair!). 10/10. Highly recommend! More...
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Sheila Murphy
My 40+ year old boiler had to go so Berkshire Heating replaced it and to comply with current regulations moved it upstairs for me. I’d dreaded having this done but I can’t fault Jon and his team Joel, Elliot and Mike and their roofer Sam. They’re friendly and know exactly what they’re doing and worked well as a team, the job was done quickly and efficiently. Their customer service is great, I especially like the texts informing of exact arrival time. I wouldn’t hesitate to recommend this company and will use them for my future boiler service. More...
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Adam Tomkins
Great service. Would request jobs again. Quick replies and turn around for a job.
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Siddhartha Satish
Jon did a good job. Hot water back on. Would recommend to others. 👍
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Sonia C
Quick and efficient booking process. The engineer was friendly, happy to talk me through what he was doing and made me feel at ease. Would recommend.
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Nicky Summerfield
Can’t thank these guys enough…. Nothing too much trouble. Excellent all round, service, communication, hard working. Met Jon, Joel & Mike, A ⭐️’s to all.
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richard britton
Very efficient and friendly. Jon gave our boiler a very thorough service and at a very fair price. Would highly recommend.
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Anthony Hedley
We needed a new boiler. Berkshire Heating Solutions was recommended in a search. We phoned for an estimate. Jon came the next day and gave us a quote, which we accepted. Mike came 6 days later to remove our old system and start the instillation. Mike and Joel came the next day and flushed the whole system before fully installing the new boiler. They stayed late to finish the job completely. The cleared up after. We were kept informed of when they were arriving which was early on both days. The boiler is working perfectly. The invoice was received today and paid in full. Very satisfied More...
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Andrew
Great service from Berkshire - from the survey through to installation everything was well communicated with timely updates.
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Steve Starbuck
Jon and team are great! Polite, efficient and great communication. Definitely recommend.
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johnny nightingale
Elliot, from Berkshire heating solutions ltd responded to my request to fit and test new heating system thermostat. He made a good and tidy job and tested ok. Very pleased and would recommend this company. Johnny Nightingale More...
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michael stokes
I posted a request on Saturday evening on checkatrade for assistance in making my gas boiler installation safe. On the Monday morning Jon turned up to perform a service and rectify the fault. The boiler was so old and I knew that spares would be unavailable. So agreed with Jon for a new modern gas boiler to be installed. By Wednesday afternoon it was done and dusted. No pain, no hanging about or excuses. Just sorted out so quickly. Just glad he was able to sort this out. Would recommend him for your heating solutions. More...
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Sándor Hunor Pop
Jon done an exceptional job even if I wasn’t home but my mom was, thoroughly inspected everything. I can just advise him.He also explained everything what he done in a professional manner .Next time will call him definitely. More...
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Artur Krajewski
Fully recommended. Ray is professional with job he's doing. Will use his service in future.
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Raistcan
Really pleased with the service from Berkshire Heating Solutions. Jon was very helpful throughout the whole process, answered all of my questions clearly and was easy to communicate with. The engineers who carried out the installation were excellent, very professional, friendly, quick and efficient. Everything was completed as agreed and the whole process went very smoothly.I’m very happy with the new boiler and the overall experience. I would definitely recommend Berkshire Heating Solutions. More...
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Sophia Maiden
Good service. Lots of communication around the appointment time and booking process. Probably the best boiler service we have ever had, took their time, cleaned the boiler (remarked how dirty it was) despite regular servicing with other suppliers. Would use again. They lost one mark as the initial engineer left quite a bit of dirt - threw some fluid on the pavement which “stained”, muck on the carpet and on the bathroom floor. More...
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Roger and Terri Seal
We had a new boiler fitted 12 months ago and found them very helpful in helping us to select the most suitable boiler for our property . We were told our first service would be free . True to their word they contacted me and arranged a service . We found the staff to be very helpful and knowledgeable . We would certainly recommend them to anyone looking to replace or just a service on their boiler.Thanks for all your help .Roger Seal. More...
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naomi finlay
Jon did two services for us on our two boilers. Always on time, super helpful. He liaised with Worcester regarding new parts and was available for advice and help on his phone. Fabulous job, two very well working boiler systems. Would recommend this company. More...
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Jacqueline Wakefield
I was very impressed by the quality of the service, very efficient, polite and explained the work done. Would certainly recommend them and will use them again.
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K B
Really happy with this company, I will definitely use them again and recommend them to others. We had a new boiler and water tank installed, the communication was easy, and the plumbers did a brilliant job. We had a few issues with noises (which can be expected with a new system), they were very easy to contact and helpful on the phone, and came out whenever needed. Thank you! More...
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GRANT MORLEY
Attended promptly and fitted a replacement pump immediately. I will use them again and can recommend their work.
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David Harrington
Excellent experience. Offered a very competitive price but more than that were very easy to deal with. Came and did the job and did a fantastic job, not only installing the new boiler but making good on some boxing that needed to be removed to get access to the pipework. Efficient & friendly. Would highly recommend. More...
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william marlo san miguel
Great service from start to finish. They did an excellent job installing the boiler, and i really appreciated that they followed up to remind me about the free annual service, which I didnt even know was included. Highly recommend!
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Daniel Brasier
Fast, reliable, friendly and local. Wouldn't use anyone else — highly recommend.
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Roger Towers
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yong wong
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Gill Hazell
Perfect service, would definitely recommend
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Paul Brotherton
Had a really positive experience with these guys and wouldn’t hesitate to recommend them.We received a confirmation on the day with the engineer’s expected arrival time to service our boiler and hot water cylinder. Joel arrived promptly and was friendly, professional, and efficient throughout the visit.After the service, we received a follow-up text to check that everything was working as expected, which was a really nice touch. We also received all the relevant certificates by email the very same day.Excellent customer service from start to finish. A big thank you to Joel for carrying out the work so professionally, and to Jon for keeping us informed and communicating so effectively throughout. We’ll definitely be using them again. More...
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Richard
Highly recommended. Great communication from booking our quote to carrying out the work. Managed to fit our boiler replacement in really quickly too, brilliant service all round.
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Radu Lupu
The team was very supportive to help me decide on the right boiler and accessories. Mike started the work promptly and was very professional. I am happy with the work done and would certainly recommend. More...
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Roger Wells
Recently had to replace my gas condensing boiler got a couple of quotes and with a family member was recommended to Berkshire Heating so pleased that we did from the 1st phone call to the completion of the boiler 1st class service all the way would absolutely recommend them to anyone who needs their expertise
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Tanya Leamon
Excellent, very efficient and easy to communicate with Jon and his gang!
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Steven Wayborn
We recently had our boiler serviced by Ray at Berkshire Heating Solutions Ltd and were very pleased with the overall experience. Ray arrived on time was polite and professional and explained everything clearly throughout the service. Would definitley reccomend and will use again in the future. More...
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JOTI PUBG
My boiler decided to call it a day last weekend after over 25 years service! Jon from BHS (not the shop!) called me and kindly popped over that evening at around 7pm. Even though my boiler was old, he still had a look at it, to see if it was a simple fixable solution. On the phone call we had prior to him arriving, he also suggested that a Worcester Bosch Greenstar 1000 may be better for me than a 2000 as the former was a newer design. This in particular was quite refreshing as normally you would expect the upsell rather than the reverse.As I was happy with everything I had seen so far, I decided to go ahead with these guys.A couple of days later Joel turned up first thing to get a new boiler put in.They respect your home, and clean up after themselves too (including the disposal of your old boiler).I would have no hesitation in recommending Berkshire Heating Solutions to anyone out there. They are honest, reliable and do a good job for a fair price. More...
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Art Share
I would not hesitate to recommend Berkshire Heating Solutions. I cannot speak highly enough of them.They helped me with a difficult situation initiated by a previous company. I had a full supply and fit of a new boiler which works beautifully.They charged a fair price, worked well and kept everything tidy and clean.Special thank you to Jon the owner, Ray who came out to assess and Elliott who fitted the new boiler.Jon has been in contact and visited all the way through, kept me up to date with the plan and is providing a brilliant after sales service.They are all extremely polite, respectful and kind.I remember the days when most people were proud to do a good job, and unfortunately they are few and far between these days.What a pleasure to deal with such an impressive company.Absolutely brilliant!Lily More...
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Pardeep Bhamra
A very responsive, efficient, helpful and professional job from the BHS team. From the initial enquiry with Jon, to the radiator installations by Mike - all sorted within a week of my original request. I would definitely recommend this company to others and will be using BHS again in the future. Thank you. More...
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What do you love most about your job?
Helping people, and being there to solve their problems, in what can often be a stressful situation.
What inspired you to start your own business?
After spending over 15 years at British Gas i began to see the way larger companies often lose sight of the simple things, like looking after the needs of their customers. With that in mind I left to form Berkshire Heating Solutions, with customer satisfaction, honesty and integrity at the forefront of our vision
Why should our clients choose you?
Offering a variety of services we want to be there for our customers when ever they need us, from your new boiler all the way through to your annual service or central heating repair should the worst happen.
What changes have you made to keep your customers safe from Covid-19?
We understand these can be worrying times. Therefore were will aim to keep our distance, with mask wearing optional should you require to keep you safe whilst in your home.
Boiler Installation
We understand that a boiler installation is a big decision for anyone. So were here to guide you through a smooth, hassle free process. A phone call to discuss your specific needs, followed by a survey to ensure we find the correct boiler and system most suited to your needs. Allowing us to cover any questions of quieries you may have and then being able to provide you with a fixed price quotation for added security meaning no hidden charges further down the line.
Boiler / Central Heating Repair
With a vast experience in this field, we specialise in the repair of all major boiler manifacturers no matter the age. And with a good van stock of the most commonly used parts, as well as a well stocked supplier locally more often than not we’ll be able to get you up and running the same day