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IC Assist - Insurance Claim Property Repairs logo
I

IC Assist - Insurance Claim Property Repairs

Cardiff, UK

(11)
IC Assist - Insurance Claim Property Repairs logo
I

IC Assist - Insurance Claim Property Repairs

Cardiff, UK

(11)

About

As insurance repair builders, IC Assist provide a professional property drying and repair service to policy holders who are claiming on their home insurance for a water damage repair.

We're able to save you the time and effort of getting multiple quotes for you insurance company

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Reviews (11)

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D
8 September 2019

From the moment I contacted sargon he relieved the pressure from me, he was totally professional,he gave me confidence that my claim would be handled to a high standard which it was. I would not hesitate to recommend him to anybody in our position.. More...

C
29 August 2019

Following a huge water leak in my flat I didn't know where to start. Sargon was fantastic and helped me with each stage of the insurance claim. His experience of navigating insurance policies was invaluable and he took a lot of stress out of the situation. He was very professional and couldn't do more to help. Subsequent strip and dry out was done quickly and efficiently. Highly recommended. More...

G
23 May 2019

I engaged Sargon and IC Assist as I was having issues conducting discussions with our Insurance company in respect to water damage that impacted our weekend home. Sargon added an extra dimension that I had not considered from my earlier discussions with our Insurance company and he could devote more time on our Water damage claim. He was extremely thorough in surveying the house and with his experience he was able to detail exactly what was required in the subsequent discussions with our Insurance company. He was also very patient. It took some considerable time for this to reach a conclusion but it now has and I could not thank Sargon enough for getting us into a position where we can move forward. Thanks again, Graham and Christine. More...

D
23 July 2018

After my Father sadly passed away 5 years ago, we had a terrible time with builders in the area. Therefore, when my Mother suffered another blow by a very bad flood in the kitchen/cellar of her home, we felt that we couldn't endure another lengthy process - dealing with the Insurance company & more builders.
Thankfully, we turned to IC Assist, where we met a wonderful young man named 'SARGON', who made the experience very easy for us. He took charge of the dealings with great skill & a very friendly approach & we can only thank him for his very hard work & commitment.
This young man is a credit to IC Assist - not only has he endeavoured to make this experience as easy as possible for us, by his very hard work, we also feel that we have made a good friend along the way.
Many thanks to IC Assist, especially to Sargon & we wish you all a very happy & prosperous future.
Best Wishes,
Deborah Evans, Audrey Lewis & Family.
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C
23 July 2018

My wife and I are so pleased with the work undertaking by this company.
We had a wet room leak and water damage to the downstairs, thankfully the repair work was completed quickly and to a very high standard.
I would recommend this company to other and not hesitate to use them again in the future.
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R
23 July 2018

I made a great decision when I contacted IC Assist to help my parents with a disaster of a water leak in their property. Sargon's professional and thorough service put my parents at ease and took all the hassle away when dealing with the insurance company. The attention paid to the repairs was second to none. More...

V
23 July 2018

I honestly cannot recommend this company enough! we had a leak coming from underneath our shower in the downstairs bathroom which destroyed our flooring throughout the downstairs hallway. i was quite amazed at the havoc water damage can make to the walls and floors. we didnt know where to start and was extremely stressed and a friend recommended Sargon. he is extremely knowledgeable and professional and managed the entire process from start to finish for us. he directly liaised with the insurance company and accurately pointed out every issue to them. he managed to secure a very fair an adequate settlement to remedy the work. he completely took all the stress away, and i urge anyone who has currently identified any damage to their home to contact him! More...

D
27 May 2018

Excellent professional service from IC Assist, took all the hassle away from us and the completed work was to a high standard

R
27 May 2018

Professional five star service from Sargon and his team, nothing too much trouble and made the whole experience of dealing with our insurance company stress free.

A
27 May 2018

Sargon did a first class job in managing our claim, from dealing with the insurers to having workmen attend to repair and replace. I even called him up about a later claim and although I didn't need his services he was happy to give me some free advice. Brilliant service would thoroughly recommend More...

M
27 May 2017

I used IC Assist when I had to make a claim for damage caused by a leak from the flat above. The leak caused damage to my kitchen ceiling and walls. IC Assist came out, took moisture meter readings, pictures and measurements and talked me through the work required and the claim process.The service was excellent, I didn't have to do anything once they were involved as they dealt with everything for me. They sent the quote to my insurance company, put drying equipment in and organised the various tradesmen to carry out all the repairs, they even dealt with the managing agents for me.They were punctual, friendly, kept me up to date and the work carried out was to an excellent standard (better than what it was before the leak).I would have no hesitation in using them again and I've since recommended them to family and friends who have also needed help with their home insurance claims.Thanks again for all your help. More...

Q&A

We have been managing home insurance claims and carrying out water damage repairs since 2011.

For your peace of mind, all of our work comes with a 12 month guarantee, which is valid from the date the work was completed. We strive to deliver professional, high quality repairs. However, should a problem arise, just get in touch and we will rectify the issue as quickly as possible.

We get great satisfaction from using our knowledge and experience in the insurance industry to ensure our customers claims are dealt with fairly and they get all the repairs they are entitled (to under the terms of their policy). Over the years, we have been called in to help with a lot of claims where insurance companies and Loss Adjusters have overlooked repairs and offered inadequate settlements. Once we took over these claims, we made sure the insurer covered all necessary costs to return their property to it's pre-loss condition.

Customer satisfaction is our number one priority and we thrive on providing an exceptional service that is trusted and highly recommend by our customers. We achieve this by not only tailoring our service to each individual claim. But also by treating each home as if it were our own and striving to deliver high quality repairs every time.

We set up IC Assist to help people who just don't know what to do or where to turn when faced with the stress of dealing with damage to their property. As most home owners aren't experts in insurance or property refurbishment, we felt customers needed someone to represent them and protect their interests.

We also felt it was important for them to understand the claims process and have someone they could trust to professionally restore their property. Our mission was and still is, to make home insurance claims easy and stress free!

IC Assist aren't like most other builders. As insurance claim specialists, we do a lot more than just carrying out the repairs to your property. We also provide a FREE claims management service that saves you the time and stress of:

✔ arranging multiple quotes and forwarding to your insurance company
✔ dealing with your insurance company and any Loss Adjuster they appoint to represent them
✔ managing all tradesmen and the repairs

Instead, you can just relax and leave everything to us! We will work on your behalf and take care of everything - right from our initial survey of the damage through to completion of all repairs.

WHAT WILL IC ASSIST DO FOR YOU THAT A GENERAL BUILDER WILL NOT?

As insurance specialists, IC Assist will professionally present your claim to your insurer and ensure that they handle your claim fairly. As soon as you appoint us to manage your claim, we will:

✔ Survey and document the damage to your property
✔ Produce a detailed quote and send it direct to your insurance company, along with pictures of the damage
✔ Meet with your insurer or their Loss Adjuster at your property to ensure that they do not overlook any necessary repairs
✔ Agree a schedule of works with your insurer
✔ Instruct our contractors to carry out the repairs
✔ Oversee all work through to completion

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