MyLife Homecare

Reviewed on Google Maps

MyLife is one of leading companies in health care sector in Scotland.both the client and the staff treatment are 100%.The company go to the extreme to satisfy the client.

Reviewed on Google Maps

MyLife Homecare Edinburgh have supplied care for me twice a day. A carer comes to help me wash and dress and get breakfast in the morning and returns in the evening to prepare a sandwich for the next days lunch the evening meal. She also helps me into my sleep shirt. The carers are always caring and helpful and dressed in uniform. The are essential for my independent living More...

Reviewed on Google Maps

Reviewed on Google Maps

I really enjoy working at MyLife ,the management team is so approachable and everyone works together as a team,The environment is caring,there provide excellent support to their service user and workers

Reviewed on Google Maps

Great experience throughout

Reviewed on Google Maps

I am happy with the fortnightly cleaner (Michelle) and am pleased to know that there is more help available when necessary

Reviewed on Google Maps

This company is better than most Care Providers. Staff are genuinely helpful, and will generally do anything you ask of them. They will try to provide you with the staff who suit you best, are will remove staff if someone is not fitting in well. Sometimes staff are unsure how to use equipment, so you need to make sure that they come in with experienced staff, maybe even a couple of times before working alone. You can arrange this with the office They will change what they do, or the times they come in if your needs change. They will respond to criticism and will do anything they can to help in any situation. As with any agency, it is vital to be honest and state your needs. Get someone's you trust to do this for you if you are unable to communicate this yourself The reason for not giving maximum stars is, they are on the expensive side. More...

Reviewed on Google Maps

Reviewed on Google Maps

Working with Mylife Homecare Edinburgh has been amazing, excellent care co-ordinators, and I truly feel par of a team. When my Mum passed on, I received a bouquet of flowers from the company which was so thoughtful of them.

Reviewed on Google Maps

Worse care company to work for There is institutional bullying racism discrimination all sorts is going on here negligence towards service users is on another level. All they care about is making money for themselves. Glasgow office has clear favouritism going on from service manager to above all are involved in bad practices Break and bend every rule themselves but criminalise others . You can’t make a complaint internally because of hostile environment from top management they don’t just bully carers they even bully service users as well. They are openly exploiting foreigner workers since they lack knowledge of rules and regulations of UK. They are in clear illegal activities but don’t get reported bcaz staff is scared of management, carers are working 15hour shifts without breaks(never mind paid no breaks at all) If you report racism they tell you to get a grip instead of doing anything.majority of good carers simply resign because they can’t handle the bullying negligence and racism and discrimination. Probably one of the only firm where people resign in high numbers. They are not even bothered by it. If you see their ad for job don’t bother applying just ask some previous carers and they will tell you how bad this company is. More...

Reviewed on Google Maps

Reviewed on Google Maps

Hi, My Life, have a lady called Gift. She has helped me from day 1 and is the most thoughtful and amazing lady. She is kind and encouraging. She always takes time to listen to me with no judgement. I feel so lucky to have her as a carer. Thank you. More...

Reviewed on Google Maps

I wouldn't recommend. I've sent several emails querying things - none replied to until I emailed manager. No calls about any issues other than when a visit refused. No communication about care to elderly grandparents and only told about an app after I called - but my email requesting access never responded to. No evidence of housework tasks being completed and a visit cancelled with a day's notice as no staff. Have cancelled after only two months after council carers reported no food in house yet a lunchtime visit was meant to have happened with these carers. They sounded great but in reality I think we were too trusting given grandparents reduced capacity. More...

Reviewed on Google Maps

Reviewed on Google Maps

Working with my life home care is really very good and each visit to a service user is one hour or more as domiciliary carer giving you time to have a bond with your service user and when you have an issue and call the office they respond to you right away 🙂

Reviewed on Google Maps

Reviewed on Google Maps

🌟 My journey as a Care Worker 🌟 I started with this amazing company in 2022, and I couldn't be any happier to still be with them today. This is a truly great place to work, and the culture makes it that much better. What completes the experience is the team itself. I was told from the beginning (before I even started) that I would have more than enough support through all of the highs and lows of being a Care Worker. A MASSIVE thanks goes out to our manager Lori and our team co-ordinator because I couldn't have managed without them! They were always in touch, approachable, and they genuinely cared. Even at my busiest, both of them were willing to sit down with me and listen, and provide thoughtful and supportive recommendations- whether it could be work-related or personal. I appreciate a company that: offers me at minimum, consistent working hours, simply recognizes when a job is done well (I am seriously still in shock that I was nominated for the Scottish Care Awards), and today I couldn't be any more excited to be a finalist! 🎉 If you are one who has a genuine passion for caring, I can say with confidence, this is probably one of the better places to work! More...

Reviewed on Google Maps

One of the best domiciliary care companies in Scotland. I highly recommend.

Reviewed on Google Maps

Reviewed on Google Maps

Reviewed on Google Maps

Excellent agency, lovely staff and they've been a life saver for us. Absolutely nothing negative to say - have been using them for 4 months twice a day. Good management and always kept in the loop. More...

Reviewed on Google Maps

Reviewed on Google Maps

Some smashing carers but too many higher ups who do not care and blatantly lie with promises

Reviewed on Google Maps

This company is an absolute joke! Some carers seem to do as they please popping into to see centre for 5- 10 minutes then away? I spoke to the manager of company and he says this is acceptable? He says if carers have nothing to do they can leave! What about getting to know your client absolutely disgusting the way this company runs! I wldnt let them look after my dog never mind my love one! Ask my mother inlaw if she wants a shower if she says no she does not get one and not offered a body wash! My mother inlaw is incontinent so needs to have pads changed though they think it's OK to leave a wet pad on someone from night before absolutely vile! This company needs closed down and I will be speaking with care commision!! Your meant to be spending 3 hours a day with my mother inlaw and your lucky if the carers all in spend an hour a day with her doing very little or nothing atall! Some carers are really lovely and careing! Others in it for the money nothing else! Ask use one ? If it was your NANA MUM DAD GRANDAD wld you be happy with them being treated this way? I think not! Can't do the job properly don't do it atall and to the BOSS OF THIS COMPANY u need to get it sorted people suffering because of your incompatance!! More...

Reviewed on Google Maps

Been with these people for over a year and now in the middle of changing care providers. Terrible experience with these people, had to contact carers inspectorate quite a few times regarding this company, even the hospital said that my uncle had been receiving poor poor care! And actually witnessed certain carers ticking on their phone that certain aspects of the call were done when they were not done, just wished I had left this company sooner, now paying for some of my uncles new providers but it will certainly be worth it More...

Reviewed on Google Maps

Reviewed on Google Maps

This is an amazing company. Their staff & clients are at the heart of everything they do. Such a compassionate staff! Couldn't recommend enough for anyone looking for a career in care or looking for care service for themselves or loved ones.

Reviewed on Google Maps

Wonderful service with wonderful staff! The office team are always on hand to deal with issues quickly and efficiently. Thank you so much to the Ailsa Care team.

Reviewed on Google Maps

Reviewed on Google Maps

Reviewed on Google Maps

Fabulous office staff, carers, and a really great service to work for overall.

Reviewed on Google Maps

Reviewed on Google Maps

Reviewed on Google Maps

I started with the company a few weeks ago as a trainee assistant manager and at my induction they explained there plans for the future which I was very excited about they also explained what they need to improve on so nothing was left out . Not many companies will tell you this I know what I’m talking about as I’ve been In care for over 20 years the support I’ve had has been brilliant they give you all the help you need and go into great details yes there is a lot of pressure in the job that’s to be expected the owners are so friendly and always make time to talk and ask how your doing the rest of the managers are so nice and always willing to help you so glad I took this job. More...

Reviewed on Google Maps

I have visited this office a couple of times and am always happy to be greeted so warmly. The team are friendly and professional.

Reviewed on Google Maps

1 star for the occasional care worker who actually did their job ie changing urine soaked beds for incontinence sufferer generally most didn't bother, no communication to staff from base which could have serious consequences for clients no real care provided and constantly complaining with no effect on care provided, despite extra time allocated, certain staff couldn't cope or care with fathers frustration due to lack of care IF YOU CARE FOR YOUR RELATIVE DO NOT USE THESE PEOPLE !!!

Reviewed on Google Maps

fantastic service... I cannot thank them enough for all the hard work the gilrs have done for me.. the have been a god send

Reviewed on Google Maps