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CoffeeBrook profile image
C

CoffeeBrook

Lancashire

CoffeeBrook is a family run business, with a team all committed to ensuring that you have the best possible hot drinks you can in your workplace. We supply a wide range of coffee machines, including bean to cup, traditional barista machines, instant and filter. We supply all the related ingredients and sundries as well to make it as easy as possible wheny ou are buying for your workplace. CoffeeBrook also supplies a range of water coolers - whether it be the bottled ones for places where you can't get a water supply, or Point Of Use plumbed in water dispensers. We supply any workplace with staff that wish to enjoy proper hot drinks. We would love to speak to: Any office based company Call Centres Dentists/Doctors Schools Accountants Showrooms Service Centres And anyone else wishing to enjoy coffee, make money on coffee, or help their customers enjoy coffee!

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Hear from
a professional

What do you love most about your job?

I get a genuine buzz and great feeling when I see people enjoy their coffee machine for the first time. Every time - new machine = a queue of staff waiting to try their first brew from it. There is a general buzz, some grateful thanks and the best bit of all is the comments on the quality of the drinks.
For me, there is nothing better than this feeling. The genuine positive atmosphere, and the genuine happiness of the people enjoying their new equipment.
I also really enjoy that I can sell based on points like customer service knowing that I will always be able to back that up 100%

What inspired you to start your own business?

I've always wanted my own business. I was previously in a very responsible role in a large business, and I loved being responsible for staff and the business. But I also wanted something that I could be passionate about - and that was obviously coffee!
I enjoy the challenge, and the rewards. I enjoy being able to help people and making my clients 100% happy with their solution.

Why should our clients choose you?

I care about what I do, and I love making customers happy. We aren't here to make a quick few pennies from you - but instead are here to help. Last week, we had a phone call at 4 0 clock on a Friday afternon. Their coffee machine had broken down and the company they had bought it from wouldn't be able to see them until Monday. Within an hour and a half we had a replacement machine in there.

A few weeks ago, our courier lost a consignment of coffee and chocolate going to a warehouse vending customer. We only found this out on the Saturday, at which point I made the 4 hour round trip to personally deliver some replacement coffee (with a pack of biscuits to apologise for the hassle!) so that the staff could keep enjoying their coffee.

And finally, the fact that since we started trading over 80% of our new business has come from referrals tells me we have a lot of happy customers!

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Reviews

4.86/5.00

based on 1,037 reviews

The average rating for Bark Coffee Machine Providers is 4.86, based on 1,037 reviews.

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