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Passionate Cleaners Ltd profile image
P

Passionate Cleaners Ltd

We are passionate Cleaners because we care about you, your home, and your workplace. Our focus is to deliver person-centred cleaning that enrich lives within the community. Our Mission is to have the happiest clients and staff in the sector. We do the following: Provide domestic and commercial cleaning to: Busy professionals Busy families The elderly Landlords Air B&Bs Offices Restaurants Community centres Schools/Colleges/Universities We work in Stoke on Trent, Newcastle-under-Lyme, Biddulph, Kidgrove and surrounding areas. Whilst doing all of these, we inspire, empower and support our staff and clients to thrive. Our top priority is to leave you with greater peace of mind. As a support agency created by qualified and passionate carers with over 20 years in the cleaning industry, our brand promise is to: always deliver a timely, affordable, quality and Satisfied services. Our staff are thoroughly vetted, have the required skills and knowledge, and are always ready to support our clients from the depth of their hearts. You can visit our website for more information at www.passionatecleaners.co.uk Looking forward to hearing from you :)

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How long have you been in business?

We are a fairly new and rapidly growing company, and we're looking forward to counting those successful years.

Do you bring your own equipment and supplies?

Yes, we bring all our cleaning materials. However, if clients want us to use their equipment, we can, so long as our staff are comfortable with them.

What do you love most about your job?

When cleaning, I love to see the difference before, and after the job is done. When caring, I am filled with gratitude and peace for giving my services to those in need, especially the elderly. To top it up, I love the joy and smile that I leave on my client's faces.

What inspired you to start your own business?

I have always loved to own a community service business. Growing up in my small village with my poor grandma, I became an entrepreneur at the age of 10. I learned to farm and sell my vegetables to afford basic items like clothes, flip-flops, and school books. I learned from my OCD grandma that cleanliness is next to godliness.

During those years, I was lucky to care for my grandma until her death. Ever since I developed a keen passion for care and cleaning because I wanted to continue giving dignified care, home support, and cleaning that enriches lives within the community. Hence, I created Passionate Carers Ltd.
In my 20 years as a carer and housekeeper, I have been privileged to work with busy families, the elderly, and those with mental health and complex care needs. I realized that not every carer or cleaner is passionate about the job. It can become quite challenging when making the decision to seek extra help for yourself, your business, or a loved one, but one thing is vital: you need someone that can deliver from the bottom of their heart.
That is why we only recruit and train those that are passionate about care and cleaning. Besides my degree in management development, my love for care and cleaning has motivated me to acquire QCF level 5 in Leadership and Management for Health and Social care. I also have a level 3 Diploma in Cleaning business. I and my team are constantly learning and acquiring new skills that can enable us to deliver with excellence. I don't want money to get in the way, hence, I am flexible with my rates and happy to negotiate to meet your needs. I look forward to speaking with you. Thank you.

Why should our clients choose you?

Whilst recognizing the level of competition in the sector, and as a small business, our focus is to deliver on our Brand promise " to always deliver a Timely, Affordable, Quality and Satisfied Service"

We promise to do this by:
Providing reliable and trusted 24/7 Care and cleaning service for our clients.
Consistency and continuity of care
Selecting, vetting, and training our staff with the right skills to deliver with excellence.
Letting you pay only for what you need.
Working with your family and professionals to meet your care needs.
Easy and Personalised Client booking system.

Each time you choose us, you give us the opportunity and possibility of changing lives within the community.

Can you provide your services online or remotely? If so, please add details.

Yes, we can have online appointments and viewing as needed.

What changes have you made to keep your customers safe from Covid-19?

We are very keen on observing the government's guidelines on Covid-19 and other variants. We'll always ensure the health and safety of our clients and staff. Thus, we have implemented the following:
Our staff are all trained in infection control( Always wearing PPE as needed)
Most of them have taken their Covid vaccination
They're required to wear face masks throughout the time they are working in your house or office
They're required to keep social distance as needed
They're required to wash their hands and sanitize as needed
They're required to dispose of any PPE as per legal requirements
They're required not to come to work if they're experiencing any Covid symptoms
They're required to self-isolate if tested positive for Covid for 5-10 days

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Reviews

4.59/5.00

based on 455 reviews

The average rating for Bark Cleaners in Stoke-on-Trent is 4.59, based on 455 reviews.

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