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Envirovent Sussex

Worthing

(71)
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About

EnviroVent is a leading manufacturer and supplier of whole house ventilation systems and extractor fans for bathrooms and kitchens.
For over 30 years, EnviroVent has helped millions of homes permanently solve damp, condensation and mould problems across the UK.

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45 min response time

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Reviews (71)

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3.5/5

71 customer reviews

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4 March 2025

After years of suffering with terrible condensation and mould in every room, I am delighted to say that this is the first winter with zero condensation and zero mould. We had our PIV unit installed in September and the whole process was very smooth. I can’t begin to tell you how grateful I am for this unit and the service given by the Envirovent team. More...

Reviewed on Facebook

1 December 2024

Completely was mis-sold this unit by an inexperienced sales rep claiming to be a damp expert, 11 months and over £1000 later its still in the box unopened, they wont install it and the customer service is outrageous

Reviewed on Facebook

9 January 2024

Turned up this morning without confirmation of date of working... I still allowed them to carry out the works, after all was completed I went to turn my heating on. .. It wasn't working so I called them as the guy who had installed our vents had to turn everything thing off (heating was working fine before they touched anything)... So I called them to explain the issue for them to say straight away there is nothing they can do without even checking any of it... Trying to place blame on me. When I said I have a children one is only 2 years of age and it's been snowing please help me as we can't have no heating I need to know what your guy has done.... Was told to just call my housing and that it was down to them to fix it even though it was them who caused the problem!!! Really not impressed & upset by them and not had there product for even 24hrs! Going to see if I can get it removed, especially going by all these reviews. To anyone thinking about using these... AVOID AVOID AVOID. More...

Reviewed on Facebook

29 November 2023

Whilst the products maybe good the customer service and work manship is appalling. We spent hours chasing them up for instillation, which was then faulty (our glass splash back shattered by installer, fan put in sideways, with half missing and above a full plug socket so it couldn’t be connected to electricity! It’s taken about 9 months with damage to our kitchen and a half finished job to get it installed with no reduction in cost in acknowledge the disruption caused and hours wasted to try to get it installed properly. More...

Reviewed on Facebook

17 January 2023

I have a PIV unit that isn't working and is still within the guarantee timeframe. I've sent photos and a video and the serial numbers as they "couldn't find my details. " If I hear back, it's to tell me it's with head office. If I call head office, I'm told to speak with my local rep and the issue repeats. I'm in a constant loop on this and still no resolution. It's now mid-January 2023 and I've been trying to get a resolution since 1st August. This is absolutely unacceptable service. I'd like this issue solved but it doesn't look like it will ever happen. More...

Reviewed on Facebook

12 January 2023

They do not ring or email you back, no matter how many times you phone them and leave messages. Appalling customer care.

Reviewed on Facebook

6 January 2023

dont go near them, once installed and paid will not fix issues

Reviewed on Facebook

8 September 2022

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Reviewed on Facebook

30 August 2022

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Reviewed on Facebook

15 August 2022

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Reviewed on Facebook

22 July 2019

I've had a terrible experience with Envirovent. System is supposed to be installed in one day and took over 6 weeks to get resolved all due to your bad planning (20+ emails and loads of phone calls. Only to feel like I was being fobbed off or that you had better things to do rather than switch my system on, even when one of your engineers said he would come out on the same day when the vent was finally fitted.... No show). Really poor all round. More...

Reviewed on Facebook

25 June 2019

I wasted a small fortune on other attempts to fix my issue. I wish I had came straight here!

Reviewed on Facebook

4 June 2019

contacted 4 times for an engineer to ring to arrange a new filter for our vent and heard nothing i told them.its urgent as im nearly 8month pregnant and need it sorting before baby is here! ! alright taking the big lump of money for it to be installed etc its like the aftercare is too much hassle ???? More...

Reviewed on Facebook

7 May 2019

Absolutely awful customer service once unit is installed. At least a month before you can get an engineer out, then you have the appointment moved and if you can ever get hold of your local rep your beyond lucky! Save your money as the stress with this rubbish company really isn’t worth it! More...

Reviewed on Facebook

8 April 2019

Fantastic customer service! My contractor had incorrectly fitted my extractor fans and removed the hygroscopic tape. Paul talked me through why the tape is required and kindly sent me replacements, which arrived the following day! ???????????? Highly recommend these guys! More...

Reviewed on Facebook

18 March 2019

The vent works - to a point. Windows are no longer dripping wet every morning but the unit wont communicate with the app, so is on full whack and making our house uncomfortably cold. Have been trying to get this sorted for weeks now, several expensive weeks of having to have our heating on full to counteract the freezing cold air blasting in 24/7!!! Customer service is DIRE. Took months to be installed only for it not to be connected as the engineer had had the testing equipment stolen from his van so rather than contact me to rearrange the appointment he did half a job and installed it anyway. Waited weeks for someone else to come and connect it and now have waited weeks for someone to fix it. '' Someone will be in touch by the end of the week'' is their default phrase and it never happens. For over £1000 (a month' s wages) i am bitterly disappointed by it all. Get you hooked then no cares given. More...

Reviewed on Facebook

14 March 2019

What a difference this has made to our house! We had problems with damp walls in our daughters bedroom, black mould on the walls and really bad condensation throughout the house. Within 1 day of this unit being fitted, the improvement was amazing. One month on and we haven't had any issues in the bedroom which has had problems since we moved in 15 years ago! We also suffered with bad condensation throughout the house, but not any more! Would definitely recommend this unit...best money we have ever spent!!! More...

Reviewed on Facebook

12 March 2019

Absolutely pointless piece of junk. Old fashioned extractor fan worked far better.

Reviewed on Facebook

11 February 2019

Respond to my many many emails that I have sent since last year

Reviewed on Facebook

26 January 2019

Had this installed by the Preston team on Thursday this week. We have had no condensation since it was installed, going to see how well it copes when the cold weather returns next week. They were so tidy, explaining everything as they installed it. I’ve downloaded the app and had no trouble setting it all up and navigating around the app. More...

Reviewed on Facebook

29 December 2018

we had condensation the day it was fitted...... it cleared within about 3 hours! Since fitting, we've had a tiny bit of condensation on 1 window when the temperature outside dropped quickly to around -2° from approximately 8°. Following day, that window cleared and has been since. we were dubious before fitting, but now would highly recommend to anyone with damp, mouldy walls and condensation issues. More...

Reviewed on Facebook

21 November 2018

Paid my deposit a week ago and I’ve still yet to hear off anyone about booking an actual appointment!! Once you’ve paid your money they don’t care about you!! Avoid at all costs!!

Reviewed on Facebook

17 October 2018

I had it installed in my old flat and it was absolutely brilliant, cleared the air perfectly. And the boy that fitted it was very nice and helpful. Wish I knew his name :)

Reviewed on Facebook

28 August 2018

Every upstairs room was plagued with mould. I would spend all winter cleaning it. The windows would run with condensation, with puddles on the sills. With the Mr Venty product, there is no mould, not even in the bathroom, and even on the coldest mornings, the condensation is just a tiny amount at the bottom of some of the windows. It's more than I dared hope for and it is life changing. My partner snores less and is less stuffed up in the mornings too. It took about an hour to fit and we noticed a difference the next morning. It sounds unbelievable but it's all true. We will always fit PIV to any house that we live in. We have also bought envirovent extractors for the ensuite and ground floor toilet - to comply will building regs. More...

Reviewed on Facebook

16 August 2018

Had a cyclone vent fitted in the bathroom earlier this year. when cleaning the screws came out and we have been quoted £66 as they have to remove and refit the fan. definitely would not recommend considering we've had it less than a year. More...

Reviewed on Facebook

1 July 2018

Quality efficient service with friendly knowledgeable staff

Reviewed on Facebook

3 June 2018

Absolutely brilliant system. Clean quick installation, out if site as placed in attic. Only maintenance is to replace filter approx every few years. You may think its an expensive outlay but how much are you paying to constantly repair damage items redocorate etc. Highly recomended. Please fell free to ask question to a very satisfied customer. More...

Reviewed on Facebook

15 May 2018

Please will someone email me back - Paignton landlord

Reviewed on Facebook

14 April 2018

Reviewed on Facebook

9 April 2018

We had spent so much money trying to get rid of the black mould on our walls and windows and then I saw a post on Facebook about envirovent. Someone came around our home and did a survey and told us that it was the moisture in our home that was causing all the issues. We decided to go ahead with the installation and within a few days there was no condensation and we’ve had no mould since. My 2 young daughters kept coughing prior to installation but after they’ve been so much better. Highly recommended More...

Reviewed on Facebook

5 April 2018

I had a loft vent put in and a bathroom vent a few years ago now. My bathroom is downstaires so a great flow of air through the house, and never a problem with mold or mildew since. Worth every penny and also a bonus for selling on an older house one day :) More...

Reviewed on Facebook

7 March 2018

Received a Survey today by a Fantastic & Honest trader. Thank you so much!

Reviewed on Facebook

4 March 2018

Reviewed on Facebook

27 February 2018

Envirovent "Silent" 100. When is a silent extractor not so silent, when you buy a so-called Silent extractor manufactured by Envirovent. Since when was a bathroom extractor silent at 25.6dB at 3 metres? Dictionary definition of silence is "making no sound or noise, free of all sound, mute" to mention but a few. You further insult our intelligence by exaggerating your claims the product is "whisper quiet" ; silent it is not. At 4 times the price of a standard extractor fan, it disappoints. I always thought that the term "misleading" was a form of deception and lead me into the wrong direction you certainly have. If your product was as good as you claim, you would not have to make such over-exuberant, unsubstantiated claims. Perhaps you would explain to the public, quietly, how you have come to the conclusion that your extractor is "silent". Just to remind you again, the box it comes in says "Silent, whisper quiet". More...

Reviewed on Facebook

16 February 2018

We had them they fitted a piv fan in the loft. worked wonders on the condensation but unfortunately it leaves the upstairs of my house extremely cold!

Reviewed on Facebook

7 February 2018

I am going to write on here as ringing and emailing you is pointless. I made an order with you back in November 2017, fitting was January 8th 2018. Your engineers did not finish the job as a roof vent was needed, which was planned for when I placed the order and you knew about. It is now 7th February 2018, I have sent many e mails, a lot of them were never answered, and I have telephoned you asking to speak to a manager and every time I have rang the managers are busy and I am told they would ring me back, they never do. Rang again yesterday and was told I would get a phone call and never did, again. Just rang you again as I have had an e mail saying it is going to be another 6-7 weeks!!! and I want to know what is going on. All managers are busy again, and then I was cut off.......This is one of the worst experiences I have ever had with any company. I am still no closer to find out when my order will be finished. Hopefully someone from this company will ring me back after reading this......... More...

Reviewed on Facebook

6 February 2018

Reviewed on Facebook

31 January 2018

What a difference envirovent has made to our house no more trouble with sodden windows Oliver came to survey we placed the order and came when they said the installation man was very clean and tidy can't remember his name fitted in September , so we have had all winter to se how it measured up to what we were told ,we also had the one in the bathroom done we would say if you have a condensation problem go to envirovent best money we ever spent

Reviewed on Facebook

30 January 2018

Reviewed on Facebook

29 January 2018

Amazing service from Ian, Bryony and Dan the fitter from start to finish. We had running windows whenever the temperature dropped and had to use a Karcher to take the moisture away. Not anymore, not even the day after installation, brilliant product which we would highly recommend. More...

Reviewed on Facebook

19 January 2018

We have a small holiday flat that had damp problems for years. We tried lots of solutions without any success including having holes drilled through the walls at considerable expense. Finally we had an envirovent system installed and it has totally solved the problem. No damp smells, no mould on the walls. Brilliant. More...

Reviewed on Facebook

19 January 2018

We’ve had the system installed for little over a week now and have seen a drastic improvement our house! We suffered with high humidity levels which lead to condensation, damp and mold growth (particularly in our daughters room). We no longer have any issues, in any room of the house. The humidity levels have dropped to a healthy level - also a level that hasn’t been achieved in the 10months we have lived in the property (even with all the windows open). The work was also carried out to a high standard, leaving the house spotless. A fault occurred during installation where the unit wouldn’t connect to the remote, but this was put right the very next day. I would highly recommend EnviroVent to anyone who is in the same situation as we were. More...

Reviewed on Facebook

15 January 2018

Fitted about 6 weeks ago. Fusty smell gone out of bedrooms and fan working great in the bathroom. Very helpful and knowledgeable staff. A mix up at first with payment but that was sorted quickly when i drew it to their attention. Very pleased. More...

Reviewed on Facebook

5 January 2018

Has done well with sorting the ventilation out in the house but placed the box right in front of the one walk way in the loft! #nocommonsense #healthandsafetynochance More...

Reviewed on Facebook

17 December 2017

Reviewed on Facebook

9 December 2017

Reviewed on Facebook

27 November 2017

We had Mr Venty and a Cyclone fan fitted in our semi bungalow 2 years ago next month and have found a big difference. No mould or condensation. Brilliant service too. Well worth the money. More...

Reviewed on Facebook

4 November 2017

Envirovent provide a fantastic range of fans and systems to help ventilate your home and provide preventative measures for problems like black mould and damp. I'd recommend them to anyone.

Reviewed on Facebook

3 November 2017

Doesn't work at all and we now have 2 plastic devices sticking out of our ceiling. Total waste of money.

Reviewed on Facebook

4 September 2017

Reviewed on Facebook

Q&As

Visiting and surveying across Sussex and Surrey and helping customers with their ventilation .

Envirovent manufacture ventilation products in the UK, we survey and recommend the best products for each individual property, install with our fully qualified installers and offer ongoing support and services.

COVID-19 & Keeping Our Customers Safe

How are EnviroVent keeping customers and surveyors safe during home surveys?

Telephone check ins - a week before all appointments to ask a set of questions.
We will contact you on the day of the survey and ask the same questions to make sure nothing has changed. There will be no handshakes this time, just a simple hello when we arrive.
When in your home we will take a number of precautions for everyone’s safety

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