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Pure Cleaning (Scotland) Ltd

Pure Cleaning (Scotland) Ltd is a verified pro service provider Certificate of Excellence 2015

Pure Cleaning (Scotland) Ltd locationNew Town, Edinburgh, Midlothian

(1 Review)

Professional Cleaning Services in Edinburgh, Glasgow and Across Scotland

Pure Cleaning (Scotland) provides professional cleaning services in Edinburgh, Glasgow and across the whole of the Central Belt of Scotland. We aim to deliver high quality cleaning to both commercial and domestic customers. Our customer’s satisfaction and loyalty is a result of our attention to detail, our reliability and our affordability.

Pure Cleaning (Scotland) Ltd Reviews

Bark Reviews


Review of Pure Cleaning (Scotland) Ltd by Anna
5 15/05/2017

I've been using Pure Cleaning to clean our house for a couple of years now and never had any issues. I have a regular cleaner coming in every week and she always leaves the house absolutely spotless. They are very good at communicating and getting back to you if you wish to make any changes or request any additional cleans to be done. Overall - very happy with their service and would highly recommend.

Anna

Pure Cleaning (Scotland) Ltd


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Google Reviews of Pure Cleaning (Scotland) Ltd

Google Reviews

Review of Pure Cleaning (Scotland) Ltd by Daniel Henderson
1 month ago

Just had Pure Cleaning come round to my flat. Can't thank you guy enough....what a difference!! I would highly recommend these guys to anyone needing a great, reliable, honest cleaning company. They arrived exactly when they said they would, did an outstanding job and all at the price agreed. One very happy customer. Thank you again.

Daniel Henderson
Review of Pure Cleaning (Scotland) Ltd by Anna Anderson
1 month ago

I've been using Pure Cleaning to clean our house for a couple of years with a regular cleaner coming in every week. Never had any issues with the cleaner and she always leaves the house absolutely spotless. All my emails sent to them get picked up very quickly and they always get back to me. They are also very accommodating when it comes to any changes or additional cleaning requests. I am very happy with the service they provide and so would highly recommend.

Anna Anderson
Review of Pure Cleaning (Scotland) Ltd by tom higgins
3 months ago

Came to clean my one bed and spent a supposed 2 hours doing so, but didn’t clean the floors at all, or many of the surfaces (very difficult to tell what was cleaned in all honestly). Cleaner returned 4 days later after I complained on the phone (the dust had barely settled you could say), to ‘finish cleaning’. This time they spent a supposed 2.5 hours and never cleaned floors again. I then demanded they return the keys and end the service. The keys were returned at the start of May.

10 months later and I continually receive threatening emails and calls demanding that I pay for not 2 substandard attempts at cleaning, but also an additional 10 hours of cleaning throughout a month that they didn’t even have keys to access the property, because they had already returned them.

The agent, Pavel, extremely unprofessional and aggressive, today left a voice mail threatening legal action if I did not pay within 24hours. I pointed out that I did not appreciate being threatened for fictitious amounts and he felt it necessary to give the juvenile response that it was “a promise, not a threat” and that you had to want to cause physical harm to someone for it to be a threat. I pointed out that this was not actually the case and suggested that he may not have the strongest grasp of English, but Pavel explained helpfully that this made me ‘a racist’.

I’ve now been told by Pavel that I will need to ‘prove’ that I did not have any cleans in order to avoid legal action. Quite how this is meant to be done is beyond me. Pure Clean did not have any keys for the month of June when they claim to have cleaned for 10 hours. However, having said that and having witnessed first-hand how poor the standard of cleaning they supply is, they may have made a copy of my keys before they returned them (against my permission and without asking me), trespassed on my property while I was out and again provided the same undetectable cleaning service?

To anyone who is thinking about using this service. Go to one of their competitors. Any of them (I would recommend BnBclean). Chances are, even if you don’t contact Pure clean, they will contact you and ask you to prove they didn’t clean your home anyway.

tom higgins
Review of Pure Cleaning (Scotland) Ltd by Donald Stirling
1 month ago

Excellent standard of cleaning every time. Not had any issues, and been using Pure Cleaning for over a year. If regular cleaner not available, a replacement is always provided.

Donald Stirling
Review of Pure Cleaning (Scotland) Ltd by James Taylor
1 month ago

Have used them for an emergency clean! They responded very quickly and the gentelman I spoke to on the phone was very professional. They did a great job!

James Taylor
Review of Pure Cleaning (Scotland) Ltd by Emma Stevenson
3 months ago

We had the team from Pure Cleaning attending to clean our house this weekend! The whole experience was seemless from when I first enquired about the quotation to the job very well done. They've turned up on time and were lovely and very professional throughout, but most importantly our house has never been so clean! Will definateky use them again and would highly recommend this company to anyone! Thanks again!

Emma Stevenson
Review of Pure Cleaning (Scotland) Ltd by Miguel Noronha
1 month ago

We've been clients for about half a year, and so far so good.
The only problem we've had is we sometimes have trouble contacting our cleaner, but nothing too major.

Miguel Noronha
Review of Pure Cleaning (Scotland) Ltd by Gemma McNeal
6 months ago

The team member that visited our home was both courteous and professional. Our carpets looked good as new. I'd highly recommend this company.

Gemma McNeal
Review of Pure Cleaning (Scotland) Ltd by ashley McWilliam
7 months ago

Terrible phone call with a guy today who was from the outset aggressive and determined to teach me the ways and complexities of cleaning and his pricing?! Looking elsewhere for sure 😬

ashley McWilliam
Review of Pure Cleaning (Scotland) Ltd by heman691
7 months ago

They never turn up on time and They steel your things and break things if you are not happy with their services.

heman691
Review of Pure Cleaning (Scotland) Ltd by Iain X
1 year ago

Expensive!

Having requested for my carpets to be cleaned along with my oven and two bathrooms I was provided with the hourly rate for the cleaner and advised of the fees for the carpet cleaning.

Hourly rate of £15.50 (plus VAT) and then £60 for living room and hall way carpets. They started at 0900 and finished at around 1230. I was shocked to then receive a bill for £170. I was expecting a bill in the region of £115.

When I raised this with the MD, he advised that I was charged for two cleaner x6 hrs plus travel time (asked them to pick the keys up from me en-route to the premises which is 12 mins away). I wasn't aware that I was being supplied with two cleaners and was never mentioned. I was only ever advised that I would be charged separately from the carpet cleaning fee.

Bathrooms were cleaned to a good standard, however, carpets were not properly cleaned and stains left which I removed myself and oven not cleaned to a high standard either. Also asked them to dust which was not done properly.

I requested a partial refund but was advised that they don't do refunds. They did offer to come and clean the carpets again but as I had already removed the stains I declined this offer.

Overall, very disappointed. I later found out a friend had his entire flat done for £180 through HQ Cleaning Ltd, this was an End of Tenancy clean so included all carpets, toilets, and kitchen etc. Wish I had known before I went with Pure Cleaning.

I would not recommend Pure Cleaning, very expensive compared with others.

Iain X
Review of Pure Cleaning (Scotland) Ltd by Craig Stevenson
1 year ago

Can't fault the service at all, first class !!

We started using Pure Cleaning (Scotland) Limited a while ago at our Regional Offices in Scotland and have been very impressed from day one, very professional and more importantly Pawel and his team delivered exactly as promised.

I would recommend them to anyone who is looking for a first class, friendly, efficient service, and they are reasonably priced too, couldn't ask for more really !!

Craig Stevenson
Schindler Ltd.
Scotland Region

Craig Stevenson
Review of Pure Cleaning (Scotland) Ltd by Anna Guy
2 years ago

We had Pure Cleaning come and do a move out clean for us when we were leaving our rented flat in Edinburgh after 2 year living there. The clean was fantastic and the company were very easy to work with and good at communicating with us.

They came round and did a free review of what cleaning was needed and then we agreed a date and time for them to do the cleaning. They can do carpet cleaning and windows inside and outside so they offer the full package if you need a move out clean good enough to get your deposit back.

When the cleaners arrived they had all their professional items with them and got to cleaning straight away.The transformation in the time was fantastic and I would thoroughly recommend this cleaning company to anyone.

Anna Guy
Review of Pure Cleaning (Scotland) Ltd by Beth H
1 year ago

The company got back to us quickly and were able to attend within a day. The two people who arrived to clean were very pleasant and worked hard and quickly. Somethings were very well cleaned, eg the microwave and oven, and overall it was a decent clean of the property. However, it was not a thorough clean. For example, nothing was moved to clean behind it without being asked - eg on the kitchen worktop, behind the sofas, under the bed, and into the corners. The price seemed quite steep. We didn't mind paying this when we thought that this was a thorough deep clean but feel we overpaid for what we received.

Beth H
Review of Pure Cleaning (Scotland) Ltd by Kseniya S
1 year ago

The deep cleaning of the flat&windows had been done very well indeed and on time. I had some issues with the invoice as I guess I was a bit overcharged, thus I need to place just 3 stars. Still, I consider it to be a very good cleaning company in Edinburgh and will recommend it.

Kseniya S
Review of Pure Cleaning (Scotland) Ltd by Iain X
1 year ago

Expensive!

Having requested for my carpets to be cleaned along with my oven and two bathrooms I was provided with the hourly rate for the cleaner and advised of the fees for the carpet cleaning.

Hourly rate of £15.50 (plus VAT) and then £60 for living room and hall way carpets. They started at 0900 and finished at around 1230. I was shocked to then receive a bill for £170. I was expecting a bill in the region of £115.

When I raised this with the MD, he advised that I was charged for two cleaner x6 hrs plus travel time (asked them to pick the keys up from me en-route to the premises which is 12 mins away). I wasn't aware that I was being supplied with two cleaners and was never mentioned. I was only ever advised that I would be charged separately from the carpet cleaning fee.

Bathrooms were cleaned to a good standard, however, carpets were not properly cleaned and stains left which I removed myself and oven not cleaned to a high standard either. Also asked them to dust which was not done properly.

I requested a partial refund but was advised that they don't do refunds. They did offer to come and clean the carpets again but as I had already removed the stains I declined this offer.

Overall, very disappointed. I later found out a friend had his entire flat done for £180 through HQ Cleaning Ltd, this was an End of Tenancy clean so included all carpets, toilets, and kitchen etc. Wish I had known before I went with Pure Cleaning.

I would not recommend Pure Cleaning, very expensive compared with others.

Iain X
Review of Pure Cleaning (Scotland) Ltd by Craig Stevenson
1 year ago

Can't fault the service at all, first class !!

We started using Pure Cleaning (Scotland) Limited a while ago at our Regional Offices in Scotland and have been very impressed from day one, very professional and more importantly Pawel and his team delivered exactly as promised.

I would recommend them to anyone who is looking for a first class, friendly, efficient service, and they are reasonably priced too, couldn't ask for more really !!

Craig Stevenson
Schindler Ltd.
Scotland Region

Craig Stevenson
Review of Pure Cleaning (Scotland) Ltd by Beth H
1 year ago

The company got back to us quickly and were able to attend within a day. The two people who arrived to clean were very pleasant and worked hard and quickly. Somethings were very well cleaned, eg the microwave and oven, and overall it was a decent clean of the property. However, it was not a thorough clean. For example, nothing was moved to clean behind it without being asked - eg on the kitchen worktop, behind the sofas, under the bed, and into the corners. The price seemed quite steep. We didn't mind paying this when we thought that this was a thorough deep clean but feel we overpaid for what we received.

Beth H
Review of Pure Cleaning (Scotland) Ltd by Kseniya S
1 year ago

The deep cleaning of the flat&windows had been done very well indeed and on time. I had some issues with the invoice as I guess I was a bit overcharged, thus I need to place just 3 stars. Still, I consider it to be a very good cleaning company in Edinburgh and will recommend it.

Kseniya S
Review of Pure Cleaning (Scotland) Ltd by Anna Guy
2 years ago

We had Pure Cleaning come and do a move out clean for us when we were leaving our rented flat in Edinburgh after 2 year living there. The clean was fantastic and the company were very easy to work with and good at communicating with us.

They came round and did a free review of what cleaning was needed and then we agreed a date and time for them to do the cleaning. They can do carpet cleaning and windows inside and outside so they offer the full package if you need a move out clean good enough to get your deposit back.

When the cleaners arrived they had all their professional items with them and got to cleaning straight away.The transformation in the time was fantastic and I would thoroughly recommend this cleaning company to anyone.

Anna Guy
Review of Pure Cleaning (Scotland) Ltd by Cheryl H
2 years ago

Thanks to Pure Cleaning we got our full deposit back on our rented flat after they came and cleaned our kitchen and filthy cooker! Thanks guys :)

Cheryl H
Review of Pure Cleaning (Scotland) Ltd by Tom Ferrington
2 years ago

We (Albany Lettings) have been using Pure Cleaning for the last few years mainly for end of tenancy cleans and have found them to be excellent to work with. Work is always undertaken to an excellent standard and they are always able to fit our jobs in at short notice.

Tom Ferrington
Review of Pure Cleaning (Scotland) Ltd by Geoff Neville
2 years ago

Pure have been providing a great service to us in our Edinburgh flat for more than 4 years. They are professional, responsive and have excellent people.

Geoff Neville
Pure Cleaning (Scotland) Ltd on Google Maps

Company Location

35 Northumberland St, Edinburgh EH3 6LR, UK

Videos from Pure Cleaning (Scotland) Ltd

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Services provided by Pure Cleaning (Scotland) Ltd

Services

Commercial Cleaning

Domestic Cleaning

Carpet Cleaning

Upholstery Cleaning

Window Cleaning

Rope Access/High Level

Janitorial Services

Gutter Cleaning-Commercial/Domestic

Graffiti Removal

Power wash Services

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