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East South Central
Middle Atlantic
New England
Pacific
South Atlantic
West North Central
4.90/5.00
based on 42,261 reviews
Ok, seriously. 5 stars. I'd give more stars if I could. Over the last 2 months, my husband and I have hired so many other agencies. We hired big name PR firms, with online presences and owners who look really good when I researched them. But maybe they were too big for a small business franchise opening, and maybe we weren't important enough. I don't know what happened, but we could never get a call back when I asked for one. I called, emailed, texted, and if they returned my call, it would only be to sell me more marketing stuff. They never answered my questions, our work was never done when they said it would be, and there was no communication. Finally, I just did some research online to try to find a writer to write up a flyer to pass out to the local community in our neighborhood. I found Overnight Publicity, but I didn't know I would find a new PR firm. I interviewed a few companies, but Overnight was the clear choice. Something told me in my gut that I should go with them and that I'd be very happy. My intuition was right. Not only did they write up the flyer, they helped us with the entire grand opening PR launch! We were on a tight deadline because of launch date, and because we already lost so much time with the other PR agency. After I spoke with the sales woman, I was assigned Frank as my publicist. He has been in the industry over 25 years and it shows. Immediately, he called me and we talked about our brand message, how we can differentiate ourselves locally (even against the other franchise locations in the city), and how to leverage the company brand, as well as our own personality in the advertising. The team helped advise me on what kind of photos to take of our desserts so the glaze popped more in editing to stand out and make an impact on social media more. They taught us their technique of batch filming which really helped us feel less stressed out so we wouldn't have to figure out what to film every single day. Our grand opening is next week, and we are prepared. With the help of Frank and his team at Overnight Publicity, we are going to have local news coverage there. We've already been interviewed in the local paper, and the reporter came out to snap photos of my husband and I at the store. She said she will publish our grand opening article on Thursday-- the day before the opening. Overnight helped write a jingle and find a voiceover actor to film our radio commercial. There is so much other work that they did for us, I would be here forever if I listed everything. If you're making a decision about whether or not to hire Overnight Publicity, here is the information I would want to know: I know we are not their only client, and we're certainly not their most famous or biggest client, but, they sure made me and my husband felt like we were heard. They responded in a timely manner, and the pace in which they worked and provided check-ins for our project made us feel like we were a priority. We will always continue to use them. Again and again. I feel very lucky to have found them. We are customers for life.
19 May 2025
Ok, seriously. 5 stars. I'd give more stars if I could. Over the last 2 months, my husband and I have hired so many other agencies. We hired big name PR firms, with online presences and owners who look really good when I researched them. But maybe they were too big for a small business franchise opening, and maybe we weren't important enough. I don't know what happened, but we could never get a call back when I asked for one. I called, emailed, texted, and if they returned my call, it would only be to sell me more marketing stuff. They never answered my questions, our work was never done when they said it would be, and there was no communication. Finally, I just did some research online to try to find a writer to write up a flyer to pass out to the local community in our neighborhood. I found Overnight Publicity, but I didn't know I would find a new PR firm. I interviewed a few companies, but Overnight was the clear choice. Not only did they write up the flyer, they helped us with the entire grand opening PR launch! We were on a tight deadline because of launch date, and because we already lost so much time with the other PR agency. After I spoke with the sales woman, I was assigned Frank as my publicist. His experience in the industry shows. Immediately, he called me and we talked about our brand message, how we can differentiate ourselves locally (even against the other franchise locations in the city), and how to leverage the company brand, as well as our own personality in the advertising. The team helped advise me on what kind of photos to take of our desserts so the glaze popped more in editing to stand out and make an impact on social media more. They taught us their technique of batch filming which really helped us feel less stressed out so we wouldn't have to figure out what to film every single day. Our grand opening is next week, and we are prepared. With the help of Frank and his team at Overnight Publicity, we are going to have local news coverage there. We've already been interviewed in the local paper, and the reporter came out to snap photos of my husband and I at the store. She said she will publish our grand opening article on Thursday-- the day before the opening. Overnight helped write a jingle and find a voiceover actor to film our radio commercial. There is so much other work that they did for us, I would be here forever if I listed everything. I know we are not their only client, and we're certainly not their most famous or biggest client, but, they sure made me and my husband felt like we were heard. They responded in a timely manner, and the pace in which they worked and provided check-ins for our project made us feel like we were a priority. We will always continue to use them. Again and again. I feel very lucky to have found them. We are customers for life.
19 May 2025
Got a solid recommendation on Bridge Wave from a friend. The team has done a great job with the website redesign. So far so good.
01 Nov 2024
