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Redline Minds profile image

Redline Minds

Redline Minds is Austin, only eCommerce focused agency. Our partners have a combined 30 years of experience building, managing, and marketing online stores and multi-channel businesses. Our extensive and diverse experience allows us to build better stores with a keen eye for user experience and detail. This difference can absolutely set your store up to draw more traffic and convert more site visitors into customers than a development firm can offer. So much so, 1/3 of our business if fixing other companies' work! We take a holistic approach to everything we do. - We build sites with SEO and conversion optimization in mind. - We know every dime matters. We do not make recommendations that won't help boost your business. - We only market for companies that have great sites. Otherwise we would be taking money for what can end up being less than great results. - We're honest when we do site audits and will tell you what you can fix without us so you can better manage your budget. - We use unusual, agile approaches to our marketing, advertising, and SEO services as this provides better results, faster and at a lower cost to you. - Our virtual e-commerce director program is perfect for young stores that need seasoned experience but don't need a full-time veteran. We'll help guide your strategy and implementation of marketing services performed by your team. - We'll shoot you straight. Our no-BS approach will serve you better. We are experienced with several major shopping carts and many supporting programs. We are platform agnostic. This means we'll recommend the shopping cart that is best-suited to your needs. We put most stores on BigCommerce or Shopify as they nearly always result in a store that costs you less to build and less to own. Neither requires an online maintenance contract with us, as would any store build on WordPress, Magento or other open source program. Our customers love us. We have 5 star reviews on Google and Facebook. Check us out at www.RedlineMinds.com

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What makes a great website?

A great website offers a great user experience. It needs to work fast and impeccably on mobile. It conveys your unique value proposition (the why should I buy these products, from you, today). It looks professional and trustworthy from top to bottom. Attention has been paid to every detail to ensure your company's site is professional and trustworthy. It should be easy for the store owner or management team to manage in-house. Lastly it must be reliable. There is a lot of garbage shopping carts out there, and lots of developers who know they'll get ongoing work by recommending them. We don't work that way. You should love your store, as should your customers.

What questions might you ask a client when starting a new project?

In addition to the basics - do you have a current site, and have you built out a specification defining your needs, we will want to know your goals. Yes, we know that "more sales" is the big picture, but what is your vision for your company? Will you eventually want to sell on multiple channels (including options like ebay, Amazon, etc.)? Do you have existing software that needs to integrate with your store like a POS (point of sale) or ERP? Who are your biggest competitors? Which stores do you consider inspiration for your new design? What is your inventory and order fulfillment flow? If you're dropshipping, do you have at least a 30% margin when offering competitive pricing?

These are just a few questions we'll ask to develop a full understanding of your business, your market, and your requirements. We need all this to build a quote, as well as design a new site that will easily adapt to your changing needs and growth.

What do you love most about your job?

I'm half nerd and half creative. The nerd half loves solving problems and finding solutions. This is also why we focus on details. We see what others do wrong and work hard to prevent the same mistakes.

I also love collaborating with small and medium (up to $300 mil) to develop strategic plans for marketing and SEO that work. In the process, many learn more about what they can personally (or their team) do to grow faster.

Lastly, we love seeing companies grow and succeed. We take to heart that our clients come to us to achieve success and we're personally invested in that success.

What inspired you to start your own business?

I've been in online marketing and building successful websites since 1999. I love the work as I must keep learning new things to stay on top. At my last place of employment, I found myself working with an amazingly talented graphic designer and programmer. Together we took a new ecommerce channel from zero to more than $1mil per month in five months time. As we saw the parent company struggling, we knew we needed to go out on our own and consult.

We both really enjoy being able to pick and choose great clients, work with growing firms, and collaborate together to product amazing stores and successful marketing campaigns. Having the option to work from home when we feel like it doesn't hurt either!

Why should our clients choose you?

Our clients choose Redline Minds because they want it done correctly the first time.

While we aren't the cheapest (we are by no means on the expensive side either), we deliver better value than most of our competitors.

We're also honest. If we can't help you we will tell you. If you have busy stopping issues, we'll tell you that too - before we ever sign a contract or accept a dime.

We're transparent. We will keep you up to date and answer your questions.

We're in it to establish long term relationships and gain referral business. We can't do that without happy clients!

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based on 1,799 reviews

The average rating for Bark Web Designers in Austin is 4.94, based on 1,799 reviews.

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