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ONPATROL, INC. profile image


Call us! Read the phone number: (five.one.zero) nine.nine.nine - five.one.three.three. We've redefined customer service excellence, setting us apart from large corporate security companies. Here's why our approach is more valuable: * Personalized Service: Unlike large corporations, we take the time to get to know you and your specific security needs. Your safety is not just a number to us; it's a relationship. We tailor our solutions to fit your unique requirements, providing a level of personal attention that's hard to find elsewhere. * Direct Access: You won't get lost in a maze of automated systems or transferred between departments. When you contact us, you reach a real person, ready to address your concerns and answer your questions promptly. Our accessibility ensures your peace of mind, knowing we're always just a call away. * Qualifications That Count: Our Security Officers aren't just well-trained; many have graduated from the police academy, hold college degrees in criminal justice, or come from military backgrounds. Their comprehensive knowledge and real-world experience are invaluable assets in ensuring your safety. * Professionalism That Matters: We take pride in our appearance, work ethic, and reputation. Our officers are not just representatives of our company; they are ambassadors of trust. Their polished appearance, meticulous work, and commitment to upholding our reputation ensure the highest standards of professionalism. At ONPATROL, INC., we don't just provide security; we deliver peace of mind through a personal touch, qualified experts, and unwavering professionalism. Discover the difference a true security partner can make in protecting your property, employees, and customers. Contact us today for a FREE security assessment and experience the ONPATROL, INC. advantage.

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What do you love most about your job?

What I love most about my job is the camaraderie, the people I work with, and the skills I develop from training. The satisfaction would come from being able to help people find answers to their questions, solve problems, and make their lives a bit easier. It's all about being a useful and reliable resource.

What inspired you to start your own business?

As an entrepreneur with a strong foundation in Criminal Justice, including a Bachelor of Science from San Diego State and a PC 832 certificate from the Alameda County Sheriff's Office Police Academy, I've always been passionate about law enforcement. However, I made a conscious choice to chart my path in the security industry as an independent business owner.

With over a decade of experience in the security field, I've built a business that's not just about providing top-notch security services; it's about independence and the satisfaction of being the master of my own destiny. It's about ensuring that every client knows they have a partner they can rely on, one who is deeply committed to their safety.

My journey in the security industry is a path I walk with pride, determination, and a commitment to making a meaningful impact. It's not just a job; it's my passion, my independence, and my way of making the world a safer place.

Why should our clients choose you?

Choosing us as your security provider is a smart decision for three compelling reasons:

1. Personalized Customer Service: We're not just another faceless corporation. When you call us, you'll reach the owner of the company. No more navigating through multiple departments to get your questions answered or problems solved. We pride ourselves on delivering maximum customer service with a personal touch.

2. Highly Trained Security Officers: Our commitment to excellence is reflected in our team. Our security officers aren't just guards; they're highly trained professionals. With a college education in the industry, a PC 832 certificate from a police academy, and a background that includes current or retired military personnel and off-duty police officers, you can trust in their expertise.

3. Flexible Contracts: We understand the importance of flexibility. Our contracts are designed to suit your needs, and we don't believe in trapping you with long-term commitments. You can cancel anytime without any contract hassles. We want to make our services as accessible and hassle-free as possible.

In a market saturated with impersonal giants, we stand out as a small, locally-rooted company that prioritizes personal service, highly trained professionals, and contract flexibility. Choosing us means choosing a partner who puts your needs first.

Can you provide your services online or remotely? If so, please add details.

Our online services include:

1. Client Communication: You can easily reach out to us through our website, phone (510)999-5133, or email to discuss your security needs, request information, or inquire about our services. We're dedicated to responding promptly to your inquiries, ensuring that your questions and concerns are addressed.

2. Account Management: Clients have access to an online portal where they can manage their accounts, view service records, and make service requests. This digital platform streamlines administrative tasks and simplifies communication.

3. Virtual Consultations: We offer virtual consultations and meetings for clients who prefer to discuss their security requirements from the comfort of their own location. This allows for personalized planning and coordination without the need for an in-person meeting.

While the core of our services involves on-site security personnel, our commitment to providing online options reflects our dedication to delivering a modern, user-friendly experience for our clients. We understand that accessibility and flexibility are essential in today's fast-paced world.

What changes have you made to keep your customers safe from Covid-19?

The safety and well-being of our clients and security personnel are our top priorities. We've taken several proactive steps to ensure that we provide a secure environment while adhering to COVID-19 safety guidelines.

Our safety measures include:

1. Personal Protective Equipment (PPE): All our security officers are equipped with appropriate PPE, including masks and gloves, to minimize the risk of virus transmission.

2. Social Distancing: Our personnel are trained to maintain a safe distance from others whenever possible. We ensure that our on-site presence doesn't compromise social distancing guidelines.

3. Sanitization: We've increased the frequency of sanitization for our security vehicles and equipment. This includes regular disinfection of high-touch surfaces.

4. Health Screening: Security officers undergo regular health screenings to detect any potential symptoms of COVID-19. Those showing symptoms are immediately placed on leave.

5. Temperature Scans: Upon client request, we have the capability to conduct temperature scans at screening checkpoints. This additional measure helps identify individuals with elevated temperatures, potentially indicative of illness.

6. Client Communication: We maintain open lines of communication with our clients to ensure that any specific COVID-19 protocols or requirements are followed on their premises.

7. Compliance: We strictly adhere to local and national health guidelines and adjust our procedures as needed to align with the latest recommendations.

Our commitment to safety remains unwavering, and we'll continue to adapt to the evolving situation to provide secure and reliable services. Rest assured, we're dedicated to safeguarding your security while keeping the risks of COVID-19 at bay.

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based on 43 reviews

The average rating for Bark Security Guard Services in Hayward is 4.99, based on 43 reviews.

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