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TEK Cloud Solutions profile image
T

TEK Cloud Solutions

Proudly Offer an Array of Computer Support and Services at Affordable Rates. High-Quality Computer Services. Provide customer service and training as needed.

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Hear from
a professional

What do you love most about your job?

I have always been drawn to technology in general and what good can come out of it. I enjoy supporting and making those who don't understand actually understand a part of technology in which is heavily relied on nowadays and seeing that "light bulb" just turn on as they get what's been done and how to avoid it from happening again.

What inspired you to start your own business?

There is nothing wrong with working for someone else and being comfortable in that setting but being able to build something from the ground up and saying that's mine is simply different. Yes there is a lot more work to do and risks but I feel having your own business is doing something outside the box.

Why should our clients choose you?

Honesty! Something that can also get me in trouble but it also something that many customers keep coming back to me because I will be honest with them and simply give them advise on things so they don't need my services constantly. If someone is going to pay for a repair service, they should also know why it is that certain things happened and how to avoid it in the future.

Can you provide your services online or remotely? If so, please add details.

Yes, most the support provided is online. This demand has especially increased after the pandemic plus it is convenient for everyone so the customer doesn't have to grab their computer, cables or accessories and waste gas taking it somewhere. Simply click on a link sent to your email and remote software will be installed and can only be used when the customer clicks connect for support. After the session is completed the software can be uninstalled or remain on the PC for future remote support.

What changes have you made to keep your customers safe from Covid-19?

Face mask and gloves are available upon request of the customer

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