USA Kitchen Cabinets

USA Kitchen Cabinets

USA Kitchen Cabinets locationTamarac, Florida

(6 Reviews)
USA Kitchen Cabinets Reviews

USA Kitchen Cabinets Reviews

Review of USA Kitchen Cabinets by Jaiquan Brown
5 18/05/2018 Jaiquan Brown

Got my kitchen fast and without any issues. Design was free and cabinets showed up in 3 days. Countertop took about a week after that. Great installers and good customer service. Will be using again.

Review of USA Kitchen Cabinets by Bubbly Bee
1 17/04/2018 Bubbly Bee

If no stars were available, this company would get no stars.

It is so funny to see that Tanisha Brown wrote, "Very reliable and dependable! Fast and friendly service! Highly recommend using this company."

Her review makes us wonder if she knows which company she is reviewing or perhaps, she is a friend or family member of the owner.

The above review by Oleg Plopa, disputed by the owner though it maybe, is certainly more in keeping with the truth.

Here is our experience, which the owner will not be able to counter.

We signed a contract with this company, the Wednesday before Thanksgiving 2017. We were told our kitchen would be done by December 22nd, in time for the holidays. We ended up missing out on both Christmas and New Years.

We heard about this company from our general contractor who was rebuilding our family room due to water damage. Due to the proximity of the two rooms, our back splash and countertop was damaged by the mold remediation company. Seeing we were going to be allocated funds to replace the back splash and the counter top, we opted to redo (modernize) the kitchen while we were at it.

The owner's name is Dennis. Dennis does NOT respond to phone calls! Dennis does NOT respond to emails! Dennis does NOT follow a schedule! Dennis sends his assistant to the house, many times unannounced and unscheduled by the homeowners! Truthfully, Dennis seriously lacks customer service skills and shows absolutely NO regard for the home owners who entrust him with completing one of the most expensive home renovation jobs. Dennis makes you, the customer, feel as if you are an inconvenience or a nuisance to be contended with.

Our kitchen which should have been done in less than one month, just got done 2.5 weeks ago (March 2018). Our situation got so bad that we had to get our attorney involved regarding breach of contract. We also had to call for a meeting with the general contractor and Dennis to discuss what was the hold-up. Dennis at that time said that he would send weekly email updates as far as timeline. We got one and he quickly reverted to being incommunicado. He has been an embarrassment to the general contractor who has subsequently found out that he is going to drag his own company's name and reputation down in the gutter if he continues to align himself with USA Kitchen Cabinets and its owner.

As an fyi, USA Kitchen Cabinets consists of TWO people. The owner, Dennis, and a very conscientious young man named Carey. In communicating with Dennis, you will hear him refer to his "punch out guy", his back splash guy", and his "cabinet guy". All his guys are the one and same, Carey.

Thankfully, we did not have to take legal proceedings further but it is ironic to note, as it stands, Dennis is currently taking one of his suppliers to court. One of the biggest gripes he has with them??? FAILURE TO COMMUNICATE!!! He says he is unable to get through to them and when he leaves a message, they do not return his calls. Karma! It certainly isn't a lady.

We would NEVER recommend this company to friends or even strangers, online.

Review of USA Kitchen Cabinets by Renee Berkey
1 21/03/2018 Renee Berkey

NO STARS for this company. Not reliable. They did not tell the truth from day one, didn't return phone calls, crew didn't show up for days and weeks on end. Put in wrong tile and when Denis was told about it he didn't even check on his workers. Was promised the job would be done in a few months, after 7 months of not much getting done, I was told they couldn't finish the job for the price I was quoted. Crew was paid for job they were supposed to have done, no one checked, work was not done and disappeared, then I was told I was the one who was going to have to pay more! Would never recommend.

Review of USA Kitchen Cabinets by Tanisha Brown
5 24/02/2018 Tanisha Brown

Very reliable and dependable! Fast and friendly service! Highly recommend using this company.

Review of USA Kitchen Cabinets by Bradley Hammer
5 22/02/2018 Bradley Hammer

Quick, inexpensive, and courteous. Love the way my office turned out.

Review of USA Kitchen Cabinets by Oleg Plopa
1 23/12/2017 Oleg Plopa

The worst business experience I had it was this "company" if can say company. I was told I will have kitchen done by Christmas (but I guess I forgot to ask what year 2017 or 2018). I am totally disappointed with the cooperation with this gentleman Denis. Never answer phone calls or text messages,never reply back. I regret I hired this company,instead enjoying Christmas I don't even have a refrigerator installed which I was told will be done 2 weeks ago. They can show to work 2 times a week and only for few hours. Unfortunately I have to stop all the cooperation with them and hire a different company who can do my kitchen. Attached is picture how my kitchen look after 5 weeks of work.

USA Kitchen Cabinets

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