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I

iPhoneAid - Federal Hill

South Baltimore, Maryland

(127)
I

iPhoneAid - Federal Hill

South Baltimore, Maryland

(127)

Reviews (127)

Leave a review
S
9 December 2019

A great store for iphone users! (they like art books)

S
14 November 2019

I have been here twice to have previous iPhones repaired, and will be back shortly to have my current iPhone repaired lol, I’m getting better but still always cracking my phone ‍♀️ anyways this location is hands down the best in Baltimore, the guy who serviced my phone is the best and has really great, calm, and confident energy. I hope this store is around forever. More...

S
28 October 2019

I cracked my iPhone 8+ screen 4 days ago and I was so beyond bothered . I don’t have AppleCare and didn’t want to pay $169 to get the Apple replacement and I’m not ready for a phone without a home button yet, so I did my research online and luckily came across IPhoneAid in Federal Hill I spent $79 and 30 mins gettin my screen fixed. This was less expensive than the $100 and $120 fees associated with other repair shops in downtown Baltimore. I scheduled my appt online so I wasn’t waiting in a line and the guy knew who I was when I walked in . And this place is open on Sundays!! There are primed signs everywhere that make it clear that the replacement screens are NOT Apple products, so don’t go there if you are expecting that.The guy working there was very welcoming, he worked so quickly, and he obviously knew what he was doing. Did I mention I got in and out of the store in 30 mins?!!! Best of all, he showed me how to improve the color settings of my phone so that the hues work better for MY eyes. Settings —> accessibility —> display and text size —> color filters #ThankMeLaterThe storefront is slightly hidden behind trees on the sidewalk, but it was not difficult to find. There is FREE STREET PARKING in the area #Winning. I’d describe the inside of the store as minimalistic with 3 chairs (not the most comfortable) and a number of interesting/colorful paintings. I chose to eat next door (Bodhi Thai) while I waited because the chairs reminded me of lawn furniture that hadn’t been clean in years, and I was hungry I went to get my phone fixed and am very pleased with the result.Ratings:Customer Service - A+Convenience - A+Cleanliness/appearance - B More...

M
15 October 2019

Very impressed with how quickly my iphone was fixed (30 minutes) and how inexpensive is was compared to going through Apple or my cell phone carrier. Highly recommend.

P
23 August 2019

Helped my husband fix his iphone screen. Got it done in less than an hour for a very reasonable price. He was very happy to have his phone back.

E
27 July 2019

Just left there but definitely good service. My phone looks brand new and it took no longer than 45 mins. Highly recommended.

F
27 July 2019

Quick. Easy. Professional. Kind. Moderately Priced. Informative. No Frills. That's all you need! I highly recommend this business for your iPhone repairs.

H
25 July 2019

I don't know if people give awards for best repair shops, but if they did, this place would get it. When my phone stopped working I brought my phone here to be looked at. The gentleman I worked with kept me updated about where he was in the diagnosis process and walked me through the repairs he would like to do. When I told him that I had to go to dinner on the other side of town, he offered to bring me my phone on his way home. The price was fair, the speed of the repair was fast, and the service was exemplary. More...

F
30 June 2019

It was only $5 more expensive than buying the parts online and trying to do it myself, and it was way worth it since it was fixed in 30 minutes (within an hour of cracking the screen). Super friendly and knowledgeable. He said he stopped counting screen replacements after 40,000. I didn't know he existed, but I will recommend everyone to him. Totally made my day. More...

Z
30 March 2019

Excellent service. He fixed both my daughters’ older iPhone models for a reasonable price and quickly.

E
24 November 2018

Highly recommend. Reached out via text to inquire about selling my old iPhone 7. Owner responded quickly and within 30 minutes I had stopped by and the transaction was finished. The owner was very helpful in helping me erase my old data. More...

A
30 September 2018

Quick and easy fix that I've had no issues with since I got it done a year ago. Website makes it easy to schedule and appointment and it took only an hour until it was finished.

A
30 September 2018

Great place to get your Iphone screen repaired. Dropped off my phone and got it back looking brand new in 30 minutes. The staff even took the time to fix my jammed silent/vibration switch for free!

M
30 August 2018

This place made my all-cracked phone into a brand new phone just for 69 dollars (within about 15 minutes). Thank you so much for your work. Highly recommend this place.

N
30 August 2018

Great service and friendly staff ❤️ would totally recommend it to anyone who needs to have their iphones fixed ❤️❤️❤️

S
17 August 2018

I made an appointment to have the charging port replaced as my phone wasn't charging.  When I arrived John took a quick look at the phone, and removed a wad of lint from the port, and tested it and sure enough it is charging without an issue! ! It was quick and easy and saved me $69.  He is honest and knows his tech!  I can't recommend iPhone Aid enough!! More...

N
30 July 2018

Very honest, fair, and accommodating repair shop. I have gone to him time and time again for new batteries and what not. The latest was a cracked screen – my first in about eight years. $89 and 2 1/2 hours later and I had my phone. More...

C
30 July 2018

I had a phone that caught on fire from a bad battery. The camera got cooked and I took the phone to this place for evaluation. He gave me a good price, fixed it, and the phone is working great. He is very good at what he does, has good pricing, and I highly recommend this place. More...

D
30 July 2018

I broke my phone yesterday while at work. It wasn't the first time I cracked my screen so I know the deal already . Set up an appointment with apple (which is normally days away because they are always booked up) I couldn't wait that long so I looked up places to fix my phone I was willing to spend a little extra (I normally pay 159 at the apps store) but I came across iPhone air and seen that it was only 129. I booked my appointment at 12:00, drove down there and he looked at my phone and told me it would be done by 12:30. I came back and BOOM like new . I will not hesitate to bring it here next time More...

E
30 July 2018

Came here years ago when I broke the screen to my iPhone 5. It took me longer to find parking and walk to his establishment than for him to fix the phone. I haven't needed him again, but I have spread the word to all my friends. Thank you so much. More...

D
30 July 2018

I took my phone here for a battery replacement. fast service and great pricing.

L
30 July 2018

AMAZING!! I had a cracked screen and erosion/water that was causing my camera on my iPhone 6s+ not to work - I made an appt for the same day and he fixed it all within a half hour - phone looks and works like its brand-new! Best part - I saved like $500 (not kidding) from not going to the apple store. I highly recommend going to see John if you have any issues with your apple products! More...

M
30 July 2018

Went to get a new battery and he graciously fixed the glass and home button too. This 5 I have been holding onto was pretty pitiful lol. Fast, friendly service!

K
30 July 2018

I dropped my iphone 5s and the whole screen was cracked. Took my phone to these people and i can honestly say they fixed it perfectly. I dropped my phone off and in 30 mins it was ready and the price was great. I would recommend this place to anyone. 2 thumbs up!!!! Great service, friendly environment. More...

A
30 July 2018

I dropped my iPhone into a lake and brought it over to iPhone Aid. The diagnosis took about an hour and I was kept abreast of the details the whole time he was working on it. Ultimately, it was beyond recovery, but because of their top-notch knowledge, thoroughness, and honesty I will be bringing all my devices here from now on. More...

L
28 February 2018

After a recent Apple update, my iPhone 6 went from speedy, efficient and long-lasting to sluggish, frustrating and battery-draining.  I was lucky if my iPhone would last an hour before dying.  I'm quite certain this is how Apple helps to hasten the demise of each older model!  Luckily, during a quick trip to Baltimore, I found iPhone Aid on Federal Hill (downtown).  I was easily able to schedule an appointment online even before my flight left Ft. Lauderdale for Baltimore, and quickly received a confirmation.  I arrived 30 minutes early, but John (the owner) was able to immediately work me in.  A half hour later, I strolled out with my IPhone back to its previous lightning-fast running condition after John installed a new battery.  Charge: $59...much cheaper than a new iPhone!!!!  John is truly an iPhone repair expert and I highly recommend him!!! More...

M
24 February 2018

Had my battery replaced after a kiosk in a mall installed a faulty batter and would recommend IPhoneAid Federal Hill 100% over going to Apple Store or anywhere else. Owner is extremely knowledgeable, very easy to work with, and making and KEEPING a reservation is extremely convenient. Unlike the Apple Store owner treats you like a real customer and not a number in a deli line and is also very cognizant of YOUR time and is awesome to talk to. Prices are very reasonable and he stands behind his work unlike other fly by night stores. Without hesitation would to anyone in the city and beyond. More...

N
20 January 2018

Incredible service and a job very well done. John was extremely helpful and courteous, and worked diligently to repair the iPhones with no issues or hidden fees. The prices are reasonable and the process is straightforward, which is refreshing and very much appreciated in today's age of runarounds. I highly recommend this shop to anyone needing iPhone/Apple repairs! More...

P
24 December 2017

Took my son's iphone 6S to be repaired. Was done in 20 minutes. This is my third repair here.  I would not take my iphones anywhere but here.  Absolutely terrific, customer oriented business.  Easy website to make an appointment, parking even on Ravens game day was not a problem.  The difference of iPhoneAid and a mall kiosk is that iPhoneAid actually is a business that is building and has a reputation. The difference of iPhoneAid and Apple Store is not needing to wait a week for an appointment and at least $60.00 price differential. OUTSTANDING SERVICE ORIENTED COMPANY More...

D
24 November 2017

This is why I love web reviews -- how else would I have found this place? I exchanged two texts with John in which he confirmed he could tackle our phone's problem but it might not be enough. We took it in the same day, he did a quick test and said yes, it would work just to fix the screen. Within half an hour, we were happily on our way home. Paid $89 as opposed to the several hundred it would have cost to pay off the old phone and get an upgrade through Verizon. Yay. Happy customer! More...

N
6 November 2017

Awesome service, minimalist office/workshop just walk right in. Fixed my phone in 25 mins while I️ ran some errands. Not only does it beat prices basically everywhere ($79), they also throw in a free tempered glass. Great service.

L
15 September 2017

Your iPhone will be repaired quick flawlessly at iphoneaid. They can do it all and at a low cost with fast and friendly service. I just got my screen, proximity sensor, and bent frame fixed by them and got my phone back in the same hour! iPhoneaid is the best place in Maryland for iPhone repair. Don't take your iPhone anywhere else! More...

J
12 September 2017

Quick and knowledgeable service! Made an appointment online for a half hr and phone was fixed in 25 mins! Looks and works perfectly! Like brand new!

M
9 August 2017

I had a shattered screen times two.  I made an appointment, was seen on time got, email reminders, the repair was done exactly as quoted and on time. The phone looks great. He admits he does not use original Apple parts and the sign says no third-party actually does. Who cares? Everything works I appreciate his local service. More...

S
30 July 2017

My screen was completely shattered, and I couldn't use my phone. After going to the Sprint store and being told that they would have to wipe all of the data off my phone before sending it out for repair, I found iPhoneAid online. I hadn't backed my phone up in quite some time (my own fault), and couldn't risk losing so many pictures. iPhoneAid was AMAZING! After about 20 minutes, my phone had a new screen, and was working beautifully! I highly recommend this place! More...

K
30 July 2017

Just when I was starting to think the world is becoming an ugly place where making a buck trumps honesty and integrity in business, I take my phone in to iPhone Aid. I was fully prepared to pay the price for fixing the broken glass. It certainly looked broken. It even felt broken with tiny chips of glass near one of the cracks. The owner examined it for a minute and said it looked like the protective cover was broken, not the actual glass. I had no idea that extra protective "sticker" I purchased with the phone is actually a razor thin slice of tempered glass. He carefully removed it and sure enough, the glass below was as good as new. The whole process took less than 5 minutes. He even put a new protective "sticker" on the phone. When I asked what I owed him, he said, "Nothing. That's how we do business. When you really break your phone, I know you'll bring it back to me." You've got that right!!! More...

N
30 July 2017

Had water damage and fixed it within 10 min! $39.00 later and my phone is working!! Totally recommend if your iphone is damaged by anything!

A
30 July 2017

Repaired my charger connector with no charge. They are honest and really helpful.

M
30 July 2017

(Unfortunately) have needed his service multiple times and every time he has been done when promised for a perfectly reasonable price for the quality of the repair.

J
30 July 2017

Repaired my iPhone 6 glass in 23 minutes. Great work. Can't even tell that the phone ever had an issue. Highly recommend!

J
30 July 2017

Completely wrecked my screen and was googling for places to get it fixed. This place lived up to its great reviews. I walked in without an appointment and they were able to help me right away. Walked out in less than a half hour with a phone that looks brand new! More...

S
30 July 2017

So happy to have found this repair shop. I was able to schedule online and my repair took thirty minutes. It was thirty dollars cheaper than the other place I checked (initials GG) and thirty minutes faster than they quoted me! Thank you!

N
30 July 2017

The service was great! Had the repair done in 25 mins at a great cost. I would highly recommend this to anyone who need a screen replaced.

L
30 July 2017

Great service! Turnaround time was quick less than 40mins and I was able to drop off the phone to run some errands. I had made an appointment but seen sooner. Thanks!

M
28 July 2017

Reviews here don't lie. This place is fantastic, treats your phone well and the service is impeccable.John, the owner, is fast, courteous, and most importantly knowledgable about how to fix your phone! I even had speakerphone issues that lingered for months and I kept forgetting to drive in and have diagnosed. John was happy to take a look when I walked in months later, and found a piece of gunk/glass in the speakerphone (using a microscope!) that he carefully removed and all worked fine. fWish I hadn't dawdled so long to bring it back to him! And, he even wouldn't accept payment when I asked him for the follow-up fee. That's the kind of business this is.Seriously, don't hesitate to bring your phone here to John for affordable, quick, profesional repair. Baltimore is lucky to have iPhoneAid! More...

K
14 July 2017

No frills, friendly owner, straight forward pricing and you're helping support a local business. It's a no-brainer - go here, don't go big box.

J
26 June 2017

Knowledgeable, professional,  and trustworthy. Knew what needed to be done, and also advised on what they thought would not be worth my money to fix, which I appreciated very much.  Quick turnaround time and good communication. More...

Z
20 June 2017

$90 iPhone5s screen replacement.  He fixed the proximity sensor for free (the thing that turns the screen off when it's close to your face).  It was a few months ago and everything is still working great. More...

R
1 June 2017

2x customer and impressed both times!! They are friendly and honest, have reasonable prices, quick and quality service, and go above and beyond to help.

D
15 October 2016

Went in thinking my phone screen was cracked. Turned out it was just the screen protector. He replaced it, and gave me a slight used new one AT NO CHARGE! For best customer service, be sure to ask for Fredrick the Gorilla. More...

H
15 September 2016

Highly recommend IPhoneAid!!!  I shattered my iPhone 6S screen and was super disappointed.  I found IPhoneAid on Yelp and was impressed with the reviews so I decided to give them a try.  I easily made an appointment online for the same day.  I was sent an email reminder just prior to my appointment time.  John, the owner, is very professional and extremely knowledgable.  He is honest and performs high quality work.  My iPhone screen was repaired in 30 minutes and looked brand new!  He also included a tempered glass screen protector.  If you unfortunately need your iPhone repaired, John at iPhoneAid will brighten your day!  Great experience!!! More...

S
16 August 2016

The LED screen on my phone completely gave out after a casual phone drop. I couldn't see anything on the screen. I went to the store without an appointment and they had it back to be within the hour. So much cheaper than getting a new phone! Great customer service-- my only wish is that they were open on Sundays and Mondays. Highly recommend! More...

L
30 July 2016

I will never go anywhere else for repair for my apple products. Imagine a world where a repair shop *reminds* you that you inquired about setting up an appointment, because your phone might still be under warranty with them for repair. This just doesn't happen. I had my terribly cracked iphone 6 screen repaired here, and when I experienced a digitizer issue, I contacted the store and they told me to bring it in and they'd fix it right away. I procrastinated a week or so, and got a text from them checking in to see how the phone was and if I was still in need of repairs. I made an appointment and they fixed it within a half hour, right away no questions no charge. I would wait days, and in lines for their great, quality service but luckily I've never had to wait and service has always been prompt, in fact they always finish fixing my phone more quickly than expected and I've never had to wait. Love this place. More...

R
30 July 2016

What started as very cracked glass on my iPhone turned into a busted LCD as well. Took it in without an appointment and was helped instantly (seems like I got lucky there). With a few repairs ahead of me it took barely an hour and I was on my way. Very knowledgeable and honest about your repair, and I couldn't have asked for a better experience. Would recommend to anyone, and with an appointment you'll be in and out in about a half hour. This guy knows his stuff! More...

M
30 July 2016

I was very impressed with John's professionalism and ability to educate me on the frame and screen of my damaged iPhone. He helped me not once, but twice. I recently had my phone repaired and I've recommended several people to him so far. They've all been pleased with his work. More...

M
30 July 2016

Now that I am "chained" to my iPhone, like everyone else, I am so grateful for iPhoneAid. I had the best experience, having had problems with the charge port on my iPhone 5. The problem was diagnosed and repaired within 2 hours. Whenever I have a problem with my iPhone, I now know where to go! More...

M
30 July 2016

Reviews here don't lie. This place is fantastic, treats your phone well and the service is impeccable.

A
30 July 2016

Fast, courteous service... highly recommend!

C
30 July 2016

I came in because my charging port was loose and not working. He immediately recognized that the port didn't need to be replaced, it just had some lint that had been crammed in there. He blew it out and waived the usual $30 fee. If I ever have an actual issue, I am definitely coming back :) . More...

C
30 July 2016

Quick kind fair. Epic. Perfection in a shop. Seriously.

M
3 July 2016

Easy to make an appointment, fast and friendly service, and my phone looks brand new!

G
1 July 2016

Excellent service. This is my 2nd time using iPhoneAid to fix the broken glass on my iPhone. It was easy to make an appt, quick turnaround time and the quality of the repair was great

N
21 June 2016

Cracked 5S glass, an easy fix for iPhoneAid.  Great experience.  Made an appointment online, dropped off my phone, and the repair/replacement was finished within the hour.  The new glass looks and works great, it's like nothing ever happened.  Many thanks. More...

M
21 June 2016

Repaired same day, no hassle.I was in town and decided it was time to get my iphone6 fixed (cracked screen). Awesome customer service and a flawless repair, the new screen looks and works as new. If you need your iPhone repaired I definitely recommend this place.Thanks again More...

E
26 April 2016

I easily made an appointment online. John was friendly, professional and efficient. I'm very happy with the result. The price was what I expected to pay after shopping around. He also sold me a very good very reasonably priced protective case and tempered glass screen protector Hopefully I never break my screen again but I know where to go. More...

L
7 April 2016

I can not say anything but great things about iphoneaid. They are responsive, flexible, and the best in baltimore at what they do. My phone was bent in half and shattered, and now it's good as new. Highly recommend. More...

C
4 March 2016

I took my shattered iPhone 6 here because of the reviews, and I wasn't disappointed. Very fast, very professional, and my screen looks like new. I'd recommend this place to anyone who needs a repair. The way I treat my phones, I'm sure I'll be back. More...

S
14 January 2016

I made an appointment online, but I am not sure if it was necessary or not. The gentleman was very prompt and attentive, and told me it would take approximately half an hour to repair my phone. I returned half an hour later and viola it was was a good as new! About as professional and low hassle as you can get. Conveniently located in fed hill, and great prices. I would highly recommend and hope I never need to use them again! More...

C
18 November 2015

I brought in my completely dead iPhone 6 that had gonna swimming in a toilet a few days prior to see what could be done to help with my 6. I didn't have much hope for the 6 and he even told me that most of the 6's with water damage had met a similar sad fate, but he agreed to look at my phone anyway. I showed him my beat up 4s (3 out of 4 buttons were broken) and told him that this why I was working with if the 6 didn't revive. We had a good laugh and he told me even though he didn't really do anything with 4s phones anymore, if he couldn't fix the 6, he would fix the 4s. After looking at the 6, he text me and let me know it wasn't going to be able to be fixed so I made an appointment and he fixed my 4s in under an hour. He even fixed the volume button for free! Now it won't be hell to wait until March when I can upgrade. So grateful I found this place and will be referring all my friends! More...

B
6 October 2015

I've taken my phone here 3x since I moved here in January. The guy who works there is super nice and all three times has had it done within an hour or so, without an appointment. My iPhone 6 screen has cracked multiple times and I've taken it to him each time. One time I even had bubble mix spill inside the phone and he took it apart, dried it, and gave it back free of charge. Definitely recommend this place if you need your phone fixed and don't want to venture into a sketchy neighborhood. More...

T
30 July 2015

Easy and as promised! I made an appointment online for a cracked 5c that I dropped. I dropped it off to John and it was done on time as promised. Parking is easy and I would use iPhoneAid again. Thanks Bill More...

H
30 July 2015

This place was great. I went in to get my iPhone 5s charging port fixed and he told me the port was just dirty. He did for free and I was out in 5 minutes. He turned down a sale for good service. I'd recommend his shop to anyone. More...

D
30 July 2015

10/10 The Gentleman was friendly, helpful and quick. An issue that I had been having for months was fixed very fast. I would go back and recommend my friends to do so too.

M
30 July 2015

I had a great experience here when having my iPhone repaired. I was expecting to have to pay for a full screen replacement, but after looking at my phone, the tech said he may be able to fix it without going to such great expense. I came back 30 minutes later and the bill was 1/3 of what I was expecting to pay. I was pleased and will be back if I need their services again, despite living in Harford County. Thank you! More...

T
30 July 2015

With any third party repair shop, the issue of utmost importance is honesty and trust, and repairing at iPhoneAid has prompted me to write my first Google review. I replaced a screen for iPhone 5s here at iPhoneAid, four month later.., the screen had no physical damage but stopped responding to input. Took the device to iPhoneAid again with my invoice receipt, and John promptly replaced the screen for the second time free of charge. To me, this deserves a five-star review even more so than if the screen never broke since the first repair. Realistically speaking, no-one on earth can guarantee that their work will never have any issues, even new iPhones directly from Apple have a very small chance of being defective out of the box. It is an important peace of mind knowing that John will stand behind his work in the event things do go wrong. More...

T
30 July 2015

iPhone Aid brought my beloved iPod Touch back to life after it took a tumble on the concrete shattering the glass that Apple is notorious for smh. .. They were polite, professional, and timely. The Owner even suggested that I use Apple's iMatch (i think that's it) and I'm sure I will!! I highly suggest taking your Apple products to them. More...

D
30 July 2015

Skillful staff. Very honest, I thought my iPhone 5c was in need of a MAJOR repair because it was totally dead. When my phone was taken in the back. .....he returned shortly saying "You did not reset it correctly", charged my phone, would not take a courtesy fee, gave me valuable information to keep my phone in top working condition, and told me go out and enjoy the rest of my day.....talk about honesty and exemplary customer service x10. More...

B
30 July 2015

I had a great experience at iPhoneAid today. I made an appointment online, which was very simple. If your charge port just needs to be cleaned/cleared and not replaced then I would advise you to call instead of booking an appointment online. They can clean it quickly, won't charge you and you don't need to take up an appointment time slot. The service was great so now I'm thinking I will probably get the screen of an old phone of mine that I occasionally use for music repaired here. More...

T
30 July 2015

Clearly explained the risks of fixing my phone, ensuring that I understood that things might not work out and the phone might come out more damaged than before. (Better than most doctors that explain risks of procedures :P) Did an amazing job making sure it looked good and ended up not having any additional functionality issuesGreat guy and great business! More...

G
30 July 2015

This place is a godsend. After months of struggling to charge my iPhone 5s and several failed DIY remedies, I thought an expensive upgrade might be in order. As a last ditch effort, I booked a reservation at iPhoneAid (nice, easy process) with the intent of replacing the charger port. To my great surprise (and a little embarrassment), the kind gentleman manning the store was able to restore my phone to working condition in just a few minutes with his cleaning tools -- free of charge! On the way out, he told me to make sure I came back if I ever had any REAL problem; I can promise you that I will. Would absolutely recommend to anyone. More...

T
30 July 2015

Fixed my shattered iPhone screen in 2 hours for half the price of my deductible. Highly recommend them!

M
30 July 2015

Got a new battery for my 4s and it works great now. Only look 5 mins too.

J
30 July 2015

These guys are great! I put my phone on rice to dry it out, got a piece of rice stuck in the charge port and they removed it in a matter of seconds for no cost! I highly recommend them.

A
23 June 2015

You will not be disappointed if you take your phone here to have the screen fixed. Fast, great service at a good price.

D
16 June 2015

During my move to the Baltimore area my IPhone 5 experienced shortened battery life and over the course of few days got worse where the battery life was under an hour from 100%. The location is somewhat easily missed hidden behind a tree but def worth going to for iPhone issues. I made an appt and he promptly fixed the phone in about 20-30 minutes even explaining the possible cause of my screen issue and tips on how to prolong the battery life. Great service and great prices! Wanted to tip but the guy said he was the owner and would not take it! Thanks again and it is great not having to keep the phone on the charger 24/7 to prevent it from dying. Will def come back for other iPhone needs in the future. More...

L
5 June 2015

Having your phone die on you is a stressful event and so it was when my trusty iPhone 4's screen flickered and went out. I didn't freak out completely because this had happened before and it's only the screen that needed replacing and at iPhoneaid, I got it for $79 plus 6 months warranty, which is less than getting a new phone plus the iPhone 4 is a solid device.The store is different from typical cellphone repair places, it has a "spa"-like setting, with paintings for sale and comfy chairs for the agitated device-owner to wait. I made my appointment in advance on their website so I could get it done in an hour.The owner, John is very meticulous and knowledgeable! Be sure to let him know of any other quirks or issues that your phone has before dropping it off. I didn't realize mine had an antenna-related issue along (it had been dropped on its head many times) and so he tried to text and email me, but I said it was ok, and the problem was pre-existing one, plus I had the screen replaced before.Overall, good service and location. (I wish they did Macbooks too...) More...

F
2 June 2015

I've used this place a bunch of times (I happen to be very clumsy). This past time, I didn't have my receipt. Their policy is very clear that you need a past receipt to be under warranty. However, they were so very nice and replaced it anyways. It is so convenient and quick. I would recommended them to everyone! More...

F
21 April 2015

I had to go back to the store the second time for AN unrelated repair. They fixed the issue at a discounted rate because I had been to the store before. You can't beat that. It's where to get service of this type these days. More...

K
28 March 2015

Cracked by iPhone 5c screen was fixed in under an hour for 99 bucks! Friendly service I was told to hold onto my receipt because they have a one year warrantee! I would recommend this place to anyone! More...

T
28 March 2015

Great service! Fixed my iPhone 5C for $99 in an hour! If it wasn't saturday and a bit busy it would easily have been 30 minutes, highly recommend

A
13 February 2015

Made an appointment and my screen was fixed within 30 minutes. Friendly, helpful, and professional. Told me to save my receipt so I can bring the phone back if the digitizer gave me any problems, but it's working great so far!

V
9 December 2014

Went to iPhone Aid today to get my shattered screen replaced. I mixed up my appointments and showed up 2 days early. They were very helpful and thankfully were able to fix my phone in 30 minutes. It looks beautiful, they were wonderful, and I'm very happy More...

K
14 November 2014

This time I took an iPhone 5c that had a shattered screen. I made an appointment and the phone was fixed quickly. I haven't had any issues and the entire experience went very well. Thanks!

R
17 October 2014

Friendly, quick, same-day service.Went to the bar up the block and cracked screen was fixed before the second round was done. Alot cheaper than replacing and works like new.Have recommended to lots of people and never any issues. More...

J
10 October 2014

This place is my life saver! Great customer service, does quality work and they are FAST! I've been here too many times but they are awesome.

I
1 October 2014

If there's one thing I like more than skank puss and weed, it's good, old fashioned business. When I went in the guy was clear about his business, including all of the possible risks of his service (which were not relevant, but he wanted to inform me that they had happened). And what says more about a business than its product? I got a screen replacement that took about an hour when I scheduled an appointment, just enough time for me to have four or five drinks at a nearby bar (The Brewers Cask) and get drunk enough to write yelp review.Summary: This place gets the job done. More...

T
30 July 2014

I had a broken screen and lock/power button and searched all over the net for solutions in the Baltimore area before deciding upon iPhoneAid and I have to say I was BLOWN AWAY. So glad i decided upon their shop; the person running the place was awesome (super nice, very knowledgeable), the service was quick (about an hour to fix the broken screen) and I had only taken my phone in to get the screen fixed and they fixed the broken power button too! You also get money off of 2nd time visits if other issues arise with the phone. O and i was given a free screen protector; I could easily see some other places ripping you off for this kind of service but this shop is legit. Go there if you have any issue with your iPhone and these guys will be your new best friends. Sorry to gush, the new IOS 7 just looks soooo good on my new shiny screen. Thanks! More...

O
30 July 2014

wow wow wow!!! that's really all I can say about Mr. John Boothman of the iphoneAid Store. Great service and it's fast. my phone port charge stopped working and i went to the Apple Store in Towson MD, and they said They can Replace my phone for about $200. 00 and I said To myself there's got to be a better way, So I went to this Store called DataFlow and told them I need some iphone repair and they said to go to iphoneAid On light St Baltimore, MD and When I went there I was Blown away by Mr John's serivece Toward me!!! He's a real good down to earth guy and He's just straight up awesome! At the end of the day my iphone was fixed and I was happy, and yes ill be going back again if i need to. thanks John More...

S
30 July 2014

I like Baltimore a little more because a guy named John runs an awesome business over in Federal Hill. If you need your phone fixed, stop looking around. Fixed the digitizer/lcd for $99 as advertised in 3 hours only because 2 people were ahead of me. More...

K
15 July 2014

I've been here a couple of times. John has helped me each time. The pricing is more than fair, he was done my phone repair early each time, and is very professional. Each phone worked properly, just as it had before I broke it. I had a screen replaced on an iPhone 5, and an LCD and screen on a 5, as well. Definitely recommend. I tell everyone about this place! More...

G
27 June 2014

Great repair.  No games.  No upcharges.  Friendly service.  I would use them again.

A
14 June 2014

I had an amazing experience with iphoneaid!! I smashed my screen about a week and a half ago and after getting over the initial heartbreak, I looked into all the places I could take it to for repair. Apple charges a ridiculous amount of money to replace an iphone 5s screen ($270), which I was not about to spend! IphoneAid charged me $130, and only took an hour. My phone is perfect now! I'm so impressed!! I highly recommend this business. More...

M
5 June 2014

Stopped in to see if they could fix my obliterated 5C at 3:30.  Picked up phone at 5:30 and looks like new. Highly recommend. Fast & courteous service.

J
16 April 2014

I called last minute and they were able to get me in the same day I called.  Arrived for my appointment, found a parking space out front (unheard of for the area) and was out in less than an hour.  Service was phenomenal as well as the quality of the repair.  If my wife were to break another Iphone, I would come back to IPhoneAid no questions asked, they're that good and the prices are lower than all of these pop-up carts in the malls that fix broken phones. More...

S
9 March 2014

Excellent work. I dropped off my iPhone on a Saturday afternoon for a battery replacement. He told me to come back in 20 minutes, so I walked across the street for a beer at Don't Know. Soon after I went back and now my phone doesn't need to be charged 4 times a day! Very happy. More...

K
10 February 2014

Stopped in on Friday with an iphone 5 cracked screen and came back an hour later to a beautiful phone. The service was friendly, considerate and fast. Would completely recommend them to anyone. More...

P
30 January 2014

This is the third time I have used iPhoneAid to fix my screen. They're always super friendly and have replaced the backing on my phone, free of charge and without my asking, twice. I love this place.

A
29 January 2014

John (the owner) fixed my iPod during an appointment. I had dropped my device couple times over a year and finally decided to drive to downtown Baltimore which I seldom do. Tips: Call and get an appointment so that wait time is 1 hour. Be sure to backup all your data - never hurts anyway.Parking is nowhere to be found and there was construction en route at the time, so give yourself plenty of travel time.I would definitely return to this business should I break my iPod again! Price is very reasonable as I'd rather not do it myself. I heard it's tricky. More...

D
30 July 2013

I was in a rush yesterday to get my iphone4 repaired, iphoneAid on lightstreet said they could complete the repair in less than 1 hour (for an expedited fee. ..they took 35 min, and everything looks great. They also used Apple parts so the warranty is still good. Highly recommended - good people there. More...

J
30 July 2013

iPhoneAid is an excellent iPhone repair shop. My wife has cracked her screen 3 times and this is our 3rd time back to iPhoneAid. They have always been extremely courteous and always replaced it within the time frame (always less than 3 hours) with quality workmanship. Never have had a problem with any data loss. Will definitely be returning when my wife cracks her screen the 4th time! :) More...

T
30 July 2013

Overall excellent experience. I was able to scheule an appointment to have my iPhone 4S to be repaired (cracked screen). The phone was quickly and professionally repaired. I waited while the phone was repaired. The repair was promised in 1 hour and actually completed in approx. 30 mins. They provided free wi-fi while you wait so i was able to get some work done while I waited. The work was done for th agreed upon price and I am a very happy customer. I would definately go there again and will highly recommend iPhone aid to my friends. More...

C
30 July 2013

Great service from the guys at iPhoneAid in Baltimore!! I have an iPhone 4 with cracked glass on the front and back. The camera also needed to be replaced and they were able to accommodate it all in less than than 3 hour waiting time they gave. Loving my "good as new" iPhone. Quick, timely service with authentic Apple parts. No need to go anywhere else! More...

R
30 July 2013

I needed an urgent repair on my iPhone. I took it to Apple; they offered to swap it out for a refurbished phone for $200. iPhoneAid repaired the problem quickly, efficiently, and for much less . The even better news is I didn't have to switch to iOS 6... More...

P
30 July 2013

I was feeling cheap and tried to do a self repair, I like doing things myself. But never again will I try to do this. I made my phone a huge hassle by knocking 2 chips off the logic board, but never did the main technician complain. He was upset he couldn't fix it and offered to refund my money -labor. But its all good he deserved it. Great shop, great people, will refer every cracked screen I see to this shop!!! More...

S
25 June 2013

They have a 3 hour fix time on screens and its first come first serve. I suggest just letting the pros here do it. They have a warranty, too.

J
26 April 2013

I've had the (unfortunate) pleasure of using these guys to fix my iPhone AND ipad (4-retina). The quality and service was well above the rest! ! Parking is a pain so be ready to walk (as is Baltimore life). An don't let the "empty" decour in the waiting area scare you off. This place delivers!! Only thing I'd change is the closed days (but everyone's gotta get a day off and ball game in from time to time. Lol) well thanks guys for the work. And I hope I don't have to use your service again....though I will send a few your way! More...

B
11 April 2013

Alright alright... so I'm accident prone. I mean what do you expect? For me to keep an iPod in my possession and somehow not break it? Took me four years, but I finally managed to live up to my reputation and dropped that bad boy right on the cold hard pavement. Totally obliterated the iPod screen. For a couple of days, it still worked and managed to play but I knew my luck would run out eventually. Thus, I hopelessly began searching for a miracle. Obviously that "miracle" was to find a business to fix my iPod which wouldn't cost me an arm and a leg... literally. So what did I do? I began a tireless Yelp search, which is when I stumbled upon iPhoneAid.The hours of operation weren't in my favor (closed Sunday/Monday) but I figured everyone needs a day off. Dropped off my iPod here on a Tuesday at noon and got a call at 1:30ish that the iPod had been fixed and was ready for pickup. Great turnaround time! Parking was a little difficult (its fed/locust point - so don't expect it to be easy folks) but I managed to find a quick spot. Walked in and was greeted by the owner, I assume... he was super friendly and even put a screen protector on my iPod for no additional charge. Cost me $59, I was in and out within 5 minutes time and with a perfectly working non-cracked iPod.*Super important to note that I saw a few signs hanging up around the digs stating incentives for free screen protectors, as well as military discounts. I'm not military but I love businesses that give back to the men and women who serve our country everyday! I highly recommend this place not only for the customer service but the overall value of the service provided. Essentially, I spent less on getting my iPod fixed than I would spending a night on the town. What a lifesaver.. I'm totally stoked! More...

I
6 March 2013

Great job! I had my iPhone screen repaired in half an hour for a reasonable price. Now, after a month, the screen still works perfectly! Highly recommended!

D
29 January 2013

I dropped my iPhone the other day an the screen shattered. This guy fixed my iPhone 4S screen for $89. I was in and out in 40 min with a perfect screen.

E
29 January 2013

Pros: quick when you schedule an appointment, cheap, free wifi while you wait, "like" on fb and you'll get a free screen protector (usually a $10 value). Cons: they are not open Sundays or Mondays, and they open at noon.I broke my screen on Saturday and had to wait until Tuesday to get it fixed. John fixed my phone and did a lovely job. More...

M
16 January 2013

Background:  My home button function stopped working a month ago. I also lost the ability to turn off my phone and the siri function would randomly call people in my phone book. I went as far as ordering the tools and replacement parts but backed out due to risk of damaging the logic board during dissassembly process needed to replace these parts.  At the end of the day I am glad I didn't waste my time because the home button wasn't the problem.For a reasonable cost above the price of parts and tools I was able to go to John to fix the problem.  I explained the issues I was having and he was able to use his professional experience to determine my home button wasn't the problem at all but the charging port.  He also noticed a bent part inside that made my speakers work better.He had the repair completed much sooner than expected and honored the original pricing.  The only way this could have been more convenient if they had an office located in Canton.Thanks again your help and I always know where to go if I ever have a future IPhone issue.-Matt More...

J
25 November 2012

Frank dropped his 4G. Not knowing where to get the iPhone face replaced, I searched on the 'net. Stumbled upon iPhoneaid on Light Street. We strive to shop in the City. Dropped off the phone at 12:30. On Jay's phone, we received a text at 1:30 that it was ready for pick-up. Like new! This is a wonderful service...and, LOCAL! More...

J
29 August 2012

Wow, definitely the best option for iphone repair. John is really quick, his prices are reasonable, and most importantly, he does great work. He fixes a lot of things that the Apple store won't. I recommend him to people every chance I get! More...

J
30 July 2012

These guys are reliable, affordable, and professional. I've used them twice now. I hope I'll never need another repair, but if I do, I'll go straight to them.

L
29 May 2012

Ruined my phone by shattering the screen on cement at the bar on vacation. I was devastated. I was that girl crying in the corner. My boyfriend promised me we'd get it fixed as soon as we got home from the beach. I called this place and they gave me the details. I told them I wouldn't be able to get there until 5, due to work. The guy working the front said at first they'd call me if it was done early, but I'd probably have to pick it up after one the next day. The iPhone 4S screen replacement takes three hours, but when I was dropping off my phone, the owner said he would have it ready by 6:30. Huge deal, since otherwise I'd have to wait until the next day after work to pick it up, since they close at seven. I couldn't think of not having my iPhone for a whole day (first world problem). I thought that was pretty nice that he fixed it quickly for me. Can't ask for better customer service. If I ever (hopefully not) need to repair my iPhone again, I would without a doubt trust these guys. They do a whole bunch of other small repairs too: fixing headphone jacks, home buttons, vibrating, etc. all the common problems iPhones have. I totally 100% recommend these guys! More...

G
30 July 2011

Great customer Service Skills. The technician was polite and friendly. He took in my damage Iphone and within an hour I had my phone back looking and acting like it was new. Iphoneaid is the best place to take your damage phone to and get it repaired. I HIGHLY RECOMEND IT! More...

N
30 July 2010

These guys are awesome! I gave John a call around 12:45, swung by at 1:00 PM, and he had my iphone glass fixed by 2:00 PM. WOW!!! My friends couldn't believe how quickly it was fixed. Plus it was an awesome job, my iphone looked brand new. Thanks so much for helping me out and I'd recommend your service to everyone!!! More...