Heritage Construction & Roofing

Heritage Construction & Roofing

Heritage Construction & Roofing locationCasselberry, Florida

(5 Reviews)
Heritage Construction & Roofing Reviews


Review of Heritage Construction & Roofing by thedog12ful
1 21/06/2018 thedog12ful

Where to start. Well my wife and i originally contacted this company for their services in October/Nov resulting in a date of January which we understood. Hurricane Irma had just ripped through and all we wanted was to just get our flat roof redone since hurricane season was over to essentially stay ahead of the ball. We are given the date of January 23rd but instead they came a week early and dropped a bunch of stuff off with no communication whatsoever. This is where the company lacks the most. They rarely contact their clients to verify if the job was done right or not. The job was supposedly going to take 1 day and we were pleased with that since our house is small. Unfortunately it took 3 days and the crew never seemed to be consistent nor want to be there. Once the job finally finished we figured, " okay now we can relax and know we have a nice NEW flat roof installed!" Once again, unfortunately that was no the case which led to the worst part of leaks happening that never existed prior to these people touching our roof. The first rain we had in February actually showed signs of leakage in two spots of our home. Confused we figured it might've been a simple mistake and I had them come out to fix them. Sadly the same crew came and halfway fixed it. This then led to a leak in the bedroom that actually went into the home on my carpet for hours. They actually fixed it finally and resurfaced my ceiling. My and wife prayed this was our last interaction with them but no... A couple days ago the intial leak I had them fix started leaking into my house through our light fixture.... Please do not use these people. They do not care about your home and their financing is terrible.

Review of Heritage Construction & Roofing by Jessica Beckford
1 10/05/2018 Jessica Beckford

Attention FRAUD ALERT!!!!! : Central Florida and surrounding areas this is a Fraud alert, be aware of Heritage Roofing & Construction company based out of Casselberry, FL. They were paid services rendered back in Oct 2017 and to date still have not completed the job. After many months of trying to contact them someone finally called us in Jan 2018 stating they were not aware of an open work order, although the insurance company had already paid them. Finally in March workers showed up to start the job, 9 months later is still not finished. When contacted regarding the unfinished job they advised us they were not aware that the job was not complete nor that our roof had failed inspections 4 times. They doctored their invoice and changed it from the original invoice, claiming on the city report that they charged us one amount then and raised the price tripple to get more money from the insurance company. They omit information from one document to the next and chalk it up as "management & professional fees" .They owe us money for an another unfinished job as a part of the original claim which the insurance company approved and paid them in full, and refuse to pay it back. The price went from $9K to $27K to replace a 1800 sq ft house. BE AWARE, STAY FAR AWAY! this is an effort to spare other consumers unecessary stress, and financial loss.

Review of Heritage Construction & Roofing by Crystal Acevedo
1 29/04/2018 Crystal Acevedo

This company is by far the worst I’ve ever dealt . It has taken over a full month to get straight answers from them on why they never communicated with my insurance company to repair the roof . They’re rep even went as far to tell me that they would put a lien on my house if I cancelled the contract, but nothing was ever done other then signed a contract , nothing was ordered or even had a date set due to lack of communication once again with myself and the insurance company. Now that I’ve cancelled the contract they hit me with a fee and still have the worst communication on why did they fine me when the ball dropped on their end . I was accused of being liar when I told them about everything they said their employee is innocent until proven guilty , I then proceeded to tell them to have their employee pull out their cell phone and look at the messages on how many time we had ask for follow up and yet had no answers . I would never recommend this company to anyone and would just say stay away .

Review of Heritage Construction & Roofing by Sandra Sasser
5 07/03/2018 Sandra Sasser

Heritage Construction and roofing just completed putting on our roof and they did an awesome job. Thanks Jeromy for being there through the whole process. We would reccomend Heritage over any other company. Our roof is awesome!

Review of Heritage Construction & Roofing by Todd Simo
5 03/01/2018 Todd Simo

What can I say about Heritage... these guys took extraordinary care in the replacement of my roof. From my first meeting with Jeremy, my project manager, to the help picking out a tile color with Todd, to the assistance, in the office, with both Lisa and Jeremy, as they worked with my insurance company (I didn't have to do a thing, as they handled it all. How awesome is that!). And let's not forget the professional and seriously detail oriented crew that did the awesome work. They are quick and really do an incredible job, in a phased approach, with inspections between each phase, which was cool, and reassuring. It really was a great experience all around. My home looks amazing, now dry inside, important, and with the upscale materials they use, will look great and protect my home, and family, for decades to come... which, by the way, bonus, may also help with your appraised value, for those looking to sell or refi. Thank you so very much Heritage.

Heritage Construction & Roofing

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