We are a nationwide private investigative company specializing in surveillance, assets/background investigations, identity verifications, social media investigations, business fraud, missing persons, infidelity, child custody cases, workplace investigations, investigative research, tracing and tracking, criminal records checks, physical asset searches, court records, liens and judgements, insurance investigations, and more.
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70 customer reviews
Troy carew
Private Investigators
Thank you for the call! Honest fair and was upfront about the status of my case and situation
Reply from TRiX Private Investigations
Hey Troy! Many thanks for taking the time to share your experience….it really means a lot!
Mark Castamore
Private Investigators
Very professional, contacted me right away. Just the service I needed super helpful.
Reply from TRiX Private Investigations
Hey Mark- We appreciate you taking the time leave this review…and since all our reviews are unsolicited we are EXTRA thankful for your feedback! Thank You!
Darryl
Private Investigators
Great job by this dynamic investigative duo as they were able to get the necessary information in a timely manner for my court case and the cost to use their services were very reasonable too .
Reply from TRiX Private Investigations
Thanks Darryl…much appreciated!
Jenny langrehr
Private Investigators
I called this company to inquire about a case. I was reassured throughout the process. I was treated with respect and kindness but also knowledge. Knowledge of knowing what should be looked at and how togo about this. Also the knowledge of knowing what was going on with information given. I appreciate the approach at which this was all taken care of. More...
Reply from TRiX Private Investigations
It makes us happy to have been able to give you the information that hopefully made a difference in your life! Thanks again!
Donna
Private Investigators
I typically do not leave reviews but working with TRIX was amazing. My son was missing for months. I had tried everything including law enforcement and got nowhere. Everyone told me it was hopeless. My son had no digital footprint and no way to track or find him. I was told by numerous people including law enforcement that a PI was a waste of time. They would just take my money and I would get no results. As a mother I was absolutely overwhelmed and desperate. I finally decided I had nothing to lose so I went on Bark and found TRIX. They contacted me and I gave them everything I knew. Trust me I felt like I knew nothing of value. We talked several times during their investigation. The one thing I can tell you is they listened, they listened to every little detail. In less than 3 weeks they found my son. I know how painful it is to have no idea what has happened to someone you love. How hopeless that can be. Taylor and Robin listened, they felt my pain, and they found my son! If you feel helpless, you’re not. I highly recommend them. No matter where your loved one is they will find a way. They made me no false promises. They just went to work on finding my son. I cannot recommend them enough. They gave me the answers I needed when no one else even cared. Thank you TRIX Investigations for caring when no one else did. I am forever grateful. More...
Gabriella
TRIX has been so helpful! Especially Taylor! He took the time to really sympathize with my situation and help me find guidance. I’d hire them in a heartbeat!
Reply from TRiX Private Investigations
Thanks Gabrielle….it was my pleasure to help you!
Devin Curran
The best… the very best…
I just have to say…..
So many things. So so many.
So. Let’s just start with the fact that I am bit of a self imposed arrogant jerk that thinks the world revolves around his schedule when he tries to use a PI for the first time.
Princess here expects the red carpet!!! Haha
I reached out to them on my timeline. Thinking about myself. Not thinking about anyone else in the world with obligations and responsibilities and sleep cycles. And I said.. you guys suck.
I didn’t get what I expected because I’m a dumb dumb that didn’t know what was what.
So of course I just blame everyone else for my own shortsightedness and in a pissed off mood at the very beginning expecting some sort of looney tunes song and dance and not getting one. I acted like the absolute diva that I am and brat that I am and I said “you guys suck”. Hahahahahaha
Well
They do not suck. Haha. I am a moron. And they were graceful.
I had never used a private investigator before. I had an idea of what they do from all the movies I watch and books I read. But I never actually used one and saw how it actually actually works in the real world.
I had a best friend that I grew up with…. Five years ago we drifted apart and he up and went off the reservation as it were.
I didn’t ever expect to hear from him again. I just wanted to know he was okay. And to connect if he wanted to.
I didn’t really know how a private investigator works. You watch a lot of movies and it’s very dramatic because it is suppose to be for effect but the reality is they gave me a whole shitload of information about my friend.
And then they gave me another shitload on top of that. And another. And I was like. Okay…. Haha.. I didn’t. Expect. To know this? But omfg does this help me with my approach to him.
Everything was delicate. Nothing was touched. No one was interviewed. It went very data oriented. And it worked.
They provided me with things that I didn’t even think of and then other things that I could even think of in terms of how to reconnect with my friend.
Honestly. Being dead fucking honest. The money I spent was worth it because I learned so God damn much that I didn’t even know I would have known to think of. And that is a doozy of a sentence from someone who is … good at words.
So. To recap.
I came in like a bull in a china shop. Expecting everything. Acting like the world’s biggest dickhead. And they were cordial and graceful
Every step of the way. I felt foolish for being so silly to them at the start.
But. The best thing is. They never made me feel bad about that. Lol. They acknowledged where we were and where we got to with their good work and my information and questions.
So.
This was the very first time I used a private investigator. And I know everything is made up these days but I’m Devin Kyle Curran and can be found on LinkedIn.
These people just… did it all. Nicely. Gently. Completely. Comprehensively. They listened to what I wanted and they gave me all the tools I needed to approach my goal.
The only thing I’m wondering about, and I’m laughingly dead serious about this, is why I don’t just keep using them for all sorts of other things that can help out people for people in a good, neat, polite, and graceful way.
These people are good people. So. Just remember. You can always turn a jerk into a friend. And I think of them as that.
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Reply from TRiX Private Investigations
Overjoyed you had a positive experience!
Patricia Phillips
Private Investigators
Working with Taylor and Trix Investigations was such great experience! His down to earth personality, his honesty and professionalism was above ANY others we had checked on! He made us feel so at ease and really listened to us! He worked so quickly and even took some money off because it took so little time! I HIGHLY RECOMMEND using his skills and talent for any problem you may encounter! On a scale of 1 to 10, 10 being the best; I would rate Taylor a 15! We will definitely be hiring him and Trix Investigations in the future! More...
Reply from TRiX Private Investigations
Wow- Thank you for taking the time to share your experience!
Taylor M
Private Investigators
TRIX is phenomenal. This is the only PI you need. Fast, experienced, communicative and incredibly dependable. I'm glad to have worked with TRIX and will be hiring them again in the future.
Reply from TRiX Private Investigations
Thanks T! We enjoyed getting you the info needed and look forward to working w/you and your company again!
PS
Private Investigators
I needed some information on a very personal matter. I worked with Robin and she was great! She explained the process and resources available to her, so ai understood what information we could uncover and what was beyond reach. She applied her experience to my situation and turned up information I needed. She was discreet and not judgmental of my situation and I was very comfortable working with her. I recommend this company and will use them again in the future. More...
Reply from TRiX Private Investigations
Thank you for your kind words!
JJSYKES
Private Investigators
TRIX PRIVATE INVESTIGATORS
ARE THE BEST PRIVATE INVESTIGATORS ,
NOT EVEN 24 HOURS, ROBIN N TAYLOR ALPERT , GAV ME ALL THE INFORMATION ON WHO N WHERE MY LOST SON IS AND I WAS TALKING WITH HIM AND RECONNECTING WITHIN 1 DAY AND VERY REASONABLE PRICE.
THANK YOU SO SO MUCH
TRIX PRIVATE INVESTIGATORS
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Reply from TRiX Private Investigations
Very nice to hear from you and thanks for the kind words!
Illiya Jones
Private Investigators
TRIX Private Investigations, has a very professional, efficient team. They helped me out, and they work fast. Thank you TRIX P I.
Reply from TRiX Private Investigations
Much appreciated!!!
Daphne warner
Private Investigators
They responded right away, and as soon as I was ready they were ready go! Explained everything very well, answered any questions, and stayed in contact. Found so much information that I would not have been able to, and put it in a comprehensive report after calling and explaining all of their findings and making sure that I understood the report. Hopefully I won’t need their services again, but I know where to go now! More...
Reply from TRiX Private Investigations
Thank you Daphne! Appreciate your feedback!
JW
Private Investigators
This Team Is Amazing! Thorough and all Around A Solid Team Of Investigators. I Really Appreciate Their Help and Highly Recommend them! No Hesitation. Thanks Again!! Sincerely!! More...
Reply from TRiX Private Investigations
Our pleasure! Thanks!
Alan Doerfler
Private Investigators
Good and professional. Just could not help me the way I needed help.
Reply from TRiX Private Investigations
We really appreciate you taking extra time to leave a review!
Brian
Private Investigators
I fat fingered my last review. 5 star all the way
Reply from TRiX Private Investigations
Thanks again! :)
Barbara Zuema
Private Investigators
I give them the information so hopefully I get something good out of it or I'll be out of $500.
Taylor
Private Investigators
Very detailed and quick service. I would absolutely hire them again. Great sense of humor and are focused on their work.
Reply from TRiX Private Investigations
Thanks so much!
Debbie Kline
Private Investigators
This PI was very quick to give me answers I needed. They also provided a lot of information which helped me to make an informed decision about the person. I would definitely use them again. Thank you so much TRIX! More...
Reply from TRiX Private Investigations
Appreciate the kind words!
Susan lucci
Private Investigators
Quick and efficient. Handled my request with kindness in a professional manner.
Reply from TRiX Private Investigations
Thanks Susan! :)
Emma
Private Investigators
Stop your search—Taylor and Robin are the best Private Investigators you will find! Their exceptional service, combined with genuine kindness, professionalism, and full transparency sets them so far apart from other PI companies.
Taylor spent an hour on the phone with me on a Sunday night on our initial consultation call; to me, true dedication that reflects their family-run business values, which I deeply appreciate.
From the moment I contacted them, it was clear that they operate with heart and integrity. Robin’s expertise amazed me—within minutes, she uncovered details I hadn’t discovered in over a decade of knowing someone. Her skill set and savvy are unparalleled.
Beyond their investigative excellence, their rates are incredibly fair. My lawyer recommended I use her PI, which would have cost FOUR TIMES the amount they charged me! In an industry where such personalized, compassionate service is rare, they stand out as both affordable and trustworthy.
Hiring Taylor and Robin was one of the best decisions I’ve ever made. Their warmth and professionalism made the process seamless, and I felt like I was talking to lifelong friends. They never rushed me, always made me feel secure, and delivered results with transparency and grace.
If you’re considering a PI, make Taylor and Robin your first call. I’ve gone back and forth about hiring a PI for several years now, my only regret is not finding them sooner; their work has brought me more peace than I’ve felt in a very, very long time. Thanks to them, I’m feeling so confident and prepared for my upcoming court case.
Taylor and Robin, you truly are doing God’s work, and I can’t thank you enough for the peace and security you’ve provided. You are truly rare, incredible individuals and together make a dynamic duo power couple! Thank you from the bottom of my heart, I have so much love for you both ♥️
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Reply from TRiX Private Investigations
Don’t even have the words to let you know how moved we were to read tour review. This is our passion/purpose. THANK YOU!
Dhruv Patel
Private Investigators
They are very understanding and are fast at accomplishing things
Reply from TRiX Private Investigations
Thanks for the kind words! As we don’t ever solicit good reviews feom clients…this means a lot to us! If you need anything on the future…never hesitate to contact us!
Svetlana Lyamkin
Private Investigators
Very responsive and nice to work with!
Reply from TRiX Private Investigations
Thanks so much for your kind words!
Marco
This is the worst company you can hire. They provide fake addresses and when you want a refund they start saying they don't know what we are talking about. Take your money else where because Robin and his team doesn't deserve a dime. Hopefully others come forward and can sue this scam artist More...
Reply from TRiX Private Investigations
THIS IS NOT OUR COMPANY!!!!!!!
Too Tired
Private Investigators
Very honest and informative.
They will not waste your money if there is no information is to be found.
Thank you soooo much for your help!
Reply from TRiX Private Investigations
Appreciate the kind words!
Freda J Webb
Private Investigators
My name is Freda J. Webb from Alamogordo, New Mexico. I would love to give both Taylor and Robin Alpert the best rating that I can give.
10, 20, 50 or 100 Stars. They were the GREATEST COUPLE TO WORK WITH!!! They knew that I was so worried about be scammed and they did everything to prove that they were the REAL THING!!! They let me know how things were GOING and THEY FOUND MY COUSINS!!! I will recommend them FOREVER!!!
Very Satisfied Customer!!!
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Reply from TRiX Private Investigations
Thank you!!!!!!!
Adam Grimes
Private Investigators
Great feedback. Quick response.
Reply from TRiX Private Investigations
Thanks Adam!!!
Neftali Santiago
Private Investigators
Caring about people and not just a check.
Reply from TRiX Private Investigations
Thanks for the kind words!
Dawayne Park
Private Investigators
Fast response to the bark request and fast response after finding out the information I was requesting
Reply from TRiX Private Investigations
Thank you!
Lesley Ewen-Foster
Private Investigators
My needs were addressed immediately and efficiently. I just realized I have another matter to address and will return to TRIX.
Five star, First
Reply from TRiX Private Investigations
It was our pleasure to help you!
Timothy Johnson
Private Investigators
Taylor gave me great advice on what to do and was very transparent on the pricing, the process, and the possible end result. And yes, most importantly, great customer service 👏 More...
Reply from TRiX Private Investigations
Thanks Tim!!!
Dorothy
Private Investigators
In depth research, quick response, addressed all questions and concerns.
Reply from TRiX Private Investigations
Loved working with you!
Veronica Wanjura
Private Investigators
listened to my concerns and was extremely helpful
Reply from TRiX Private Investigations
Much appreciated!!!!
Aleli
Private Investigators
Very honest very professional and very nice people who is willing to help not to take advantage of someone’s that needed help . Keep up the good work
Reply from TRiX Private Investigations
Thanks!
Brett
Private Investigators
Very responsive, friendly, attentive, and thorough!
Reply from TRiX Private Investigations
Thanks Brett!
Nirva
Private Investigators
It's not often I get to speak with someone who is willing to help, even though they had nothing to gain from helping me. It turned out, what I needed was easily resolved without having to hire a P. I. . Thank you again for the instructions. More...
Reply from TRiX Private Investigations
That was very kind! Thanks!
Sean Flanagan
Private Investigators
Excellent customer service, response time, and investigative services. Very pleased with the work product and would recommend Trix for your investigative needs.
Reply from TRiX Private Investigations
Thank you!
Gabe
Private Investigators
Robin was super helpful and very to the point with our request. I would definitely recommend and re-use if needed. Thanks Robin!
Reply from TRiX Private Investigations
Thanks Gabe!
Donna Gilbert
Private Investigators
Very kind patient and informative.. very professional. They provided everything thing we asked for quickly!
Reply from TRiX Private Investigations
Very kind! Thx!
Gabriel
Private Investigators
Very nice, quick to respond, well prepared and professional people.
Reply from TRiX Private Investigations
Thank you Gabriel!
Richard Komasinski
Private Investigators
Excellent organization to deal with.
The personnel were friendly, knowledgeable, and quick.
They found my relative record quickly time.
The pricing for their services was excellent.
TRIX Private Investigations is the company to hire if you need a PI.
Butch of Bridgman, Michigan
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Reply from TRiX Private Investigations
Thanks so much!
Tiffany
Private Investigators
🌸Omggggg I don’t even know where begin about this company I have been lost for months with no leads trying to figure how I was going to get adequate information this husband and wife are incredible super professional and with there outlook on each case they make sure your given remarkable results I live in nyc and decided to turn to them after researching other companies just off of one conversation they made me feel as if I knew them forever as if it were my home thank you once again robin and Tyler I will be referring everyone to you guys.🌸
Reply from TRiX Private Investigations
Thank you Tiffany for your review!
Maddie Laughlin
Private Investigators
Very kind and honest with me about expectations!
Reply from TRiX Private Investigations
Much appreciated!
Dewayne
Private Investigators
Fast easy some of the best and friendly service ever
Reply from TRiX Private Investigations
Thanks!
Dewayne
Private Investigators
Fast easy some of the best and friendly service ever
Reply from TRiX Private Investigations
Thank you! Here for you anytime!
Paulette Roller
Private Investigators
Professional compassionate
Understanding able to act quickly
Reply from TRiX Private Investigations
Thank you for the kind words!
Andy
Private Investigators
It's so nice to meet those kind people, they make me feel much better and provide suitable aids.
Reply from TRiX Private Investigations
Much appreciated!!!
Andy Baker
Private Investigators
They are very nice person, and it indeed give me the hope to have a normal
Reply from TRiX Private Investigations
It was a pleasure working with you!
Macdally Joseph
Private Investigators
AMAZING SERVICES AFTER LESS THAN 24HRS OF COMPLETING MY REQUEST ONLINE I WAS GIVEN MULTIPLE OPTIONS OF EXPERTS AND THEIR EXPERIENCE I CAME ACROSS TRIX AND I SPOKE TO A YOUNG LADY NAMED ROBIN AND SHE WA S SO SWIFT AND ACCURATE I LEARN SO MUCH IN JUST A MATTER OF SECOND I WAS CRYING TEARS OF JOY AS GETTING INFORMATION ON MY SON'S DAD MOVING AROUND AND NOT COMPLYING WITH COURT RULES I CAN SEE 🙈 CLEARLY NOW THAT OBSTACLES ARE NOT IN MY WAY I WILL BE TO THE COURTS IN THE MORNING! I LOVE 😘 GUYS SUPPORT IS A1 BREIF EXPLANATION NO TIME AND MONEY LOST! More...
Reply from TRiX Private Investigations
Thanks so much!
Suki
Private Investigators
I felt he was honest about what he can and can't do on the case and I totally trusted his free recommendation!
I will for sure contract his services in future when in need.
Reply from TRiX Private Investigations
Thank you for your review!
Surveillance
Insurance Investigations
Accident Investigations
Asset Investigations
Missing Persons
Infidelity
Tracking and Tracing
Adoption Research
Legal Research
Assistance in Preparing Court Cases
Asset Searches
Business Fraud
Insurance Fraud
Infidelity
Workplace Investigations
Child Custody Cases
Criminal Records Check
Court Records Searches
Liens and Judgements
Identity Verification
Background Investigations