Paloma's at Lela

Reviewed on Google Maps

Reviewed on Google Maps

The scenery was amazing

Reviewed on Google Maps

Reviewed on Google Maps

Excellent place to stay!! Staff are so friendly and caring to their customers. I really enjoyed my stay!!!

Reviewed on Google Maps

It is a brand new very modern and clean hotel. Free breakfast, the customer service was great, but my biggest complaint is how thin the ceilings are. There’s no carpeting so it exacerbates it. Even for a hotel it was loud. If you’re not on the 4th floor you will 100% get woken up by the sound of people checking out. I could hear the stomping through my noise cancelling headphones. More...

Reviewed on Google Maps

The only thing boutique about this hotel is the golf simulator. ||I was excited to try the new Tapestry Lela in Wilmington, NC, but unfortunately, it completely missed the mark. While the Tapestry brand typically offers an upscale boutique experience, this property felt more like a converted budget motel. The rooms and bathrooms were extremely small, and the website’s promise of a “large bathroom with a soaking tub” was misleading—only walk-in showers were available, and tubs were limited to handicap rooms, which were unavailable.||The room had new furniture and bedding, but not up to the usual Tapestry standard. The AC was a loud window unit, and the entire property had a strange smell—my hallway reeked of vape. There was no hand soap provided, and the toiletries were very basic, with none of the extra touches I’ve come to expect from this brand.||The courtyard pool was another letdown. It was advertised online but closed during my stay. Other hotels nearby had their pools open, so this should have been made clear ahead of time.||On a positive note, the fitness room was clean and had new equipment, though it was overrun by unsupervised teens. The hotel staff were kind and trying their best, though clearly still in training. I was locked out of my room on day two because my key was only programmed for one night.||Overall, this hotel did not deliver the boutique experience I was hoping for. It felt more like a low-end Hampton Inn than a true Tapestry Collection More...

Reviewed on Google Maps

This place is a sleeper based off the location. You are very close to numerous restaurants like Bonefish Grill, The Mexican Breakfast Place that is awesome, Indochine Thai restaurant, etc. There is always parking and the area was clean.I also want to THANK the front desk for bring so friendly and helpful. More...

Reviewed on Google Maps

Reviewed on Google Maps

Reviewed on Google Maps

Reviewed on Google Maps

Very nice, we enjoyed it very much

Reviewed on Google Maps

Reviewed on Google Maps

Tru Hotel is a great place to stay! The elevators were clean, the room and bed was comfortable. The only problem was there wasn’t much of a variety at breakfast time. If you guys put omelets on the menu, then it would be great! More...

Reviewed on Google Maps

Reviewed on Google Maps

The staff were by far the worst I’ve dealt with staying at a hotel. When I wanted to ask for early check in the concierge didn’t answer the phone for 3 days and you can’t leave a voicemail. Their call center couldn’t get in touch either. Finally day-of they answered and tried to charge me to check in early without telling me there was a fee so we canceled the request. It would’ve been $75 for 1 hour early. The room was clean but there was a large gap in the door and we were across from the elevator. They said they would help then never came back so we heard the sounds all night and the light shone through. For breakfast, we waited 20 min for the hot bar and restocking (we got there at 8:45 and breakfast ends at 10) and the pancake machine was broken. No staff were around so I walked to the kitchen to find someone. The two women were SO mad that I came to ask if they were bringing more food and yelled at me that they were short staffed. I’ve never experienced that. Then soon after we checked out we realized we left a few drinks in the room and wanted them back. The concierge promised to call us back twice and never did so we gave up. The room was clean, but the room ac barely worked, the patio was closed and we had planned to use the pool deck, we had light and sound come through our unsealed door, and the customer service was awful. We will NOT be staying at a Hilton again (esp. this one) if we can avoid it. It was $170/night for poorer quality than a motel. More...

Reviewed on Google Maps

This was a beautiful and an amazing hotel !!! We came down for two days to visit family and just stayed one night, but it did not disappoint my husband and I both felt like we were transported to a luxe resort. The staff was so friendly the concierges were super helpful as well . We went down for|Dinner and the food was fantastic my husband and I both agreed we will definitely be back again and this time stay longer. Highly recommend this hotel!! More...

Reviewed on Google Maps

Reviewed on Google Maps

Nice place to stay if your visiting

Reviewed on Google Maps

Hotel Lela is amazing!! The staff are very professional and accommodating (especially Rachel). The room was very nice and they have games for everyone to play! We are here for a wedding and staying here made our time in Wilmington that much better. 10/10 recommend. More...

Reviewed on Google Maps

The staff are amazing and were accommodating to every need. Beautiful hotel. We wanted to use the gold simulation game system and they set it up just for us. I will be coming back. Highly recommended for a stay in Wilmington. Rachel is the best! More...

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Clean rooms friendly service only issues is hard to see where the hotel was. It's behind another hotel.

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Great place to stay stayed there when I picked up my new boat

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Teenya was amazing, thank you for the great customer service. All of the staff I encountered were very nice and helpful. Our room was very clean and comfortable. The hotel was very neat. My husband and I enjoyed our breakfast. Overall our stay was great! More...

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Muy buen ambiente y buen servicio

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VERŸ UNIQUE,98.5RATING ONĤEALTH certificate.Clean overall SERVICE IS outstanding. FriendlyEnvironment.

Reviewed on Google Maps

The staff were very friendly. The room was very nice and super clean. Lots of variety for breakfast. Will DEFINITELY be back!

Reviewed on Google Maps

Reviewed on Google Maps

This place is awesome for the price. Clean rooms, had some issues with our shower door not closing all the way but overall was a great experience with the room, very clean. Parking is pretty tight but doable. Parking lot will not accommodate larger vehicles on busy nights for sure. This is our second time staying here and the only bad thing I have to say is both times it reeked of marijuana by the elevators on the second floor. It would be cleared out in the morning, but the entire evening it would smell like you were in a hot box right when you get off the elevator. Was not a random smell by any means, it was 100% marijuana. We will probably try another Hilton in the area due to this. More...

Reviewed on Google Maps

Reviewed on Google Maps

Reviewed on Google Maps

Really nice new modern hotel, beds very comfortable, was treated wonderfully, breakfast was hot and on time, really loved fact they had games for all ages to play in the game area. Even had pool table. My only negative there was no microwave in the room. Other than that we had a great stay. More...

Reviewed on Google Maps

Dog friendly people!!!!

Reviewed on Google Maps

OMG! I LOVE this Hotel. The entire staff is Amazing! Derrick, Fatima greeted me and made me feel Welcome and at home. Derrick took me on a tour and answered all of my questions. Fatima greeted me with the biggest smile. Toni is Amazing she helped me find places to dine and visit and just having genuine conversations with everyone. I will be coming back and sending people here. In a couple of months this place is going to be the Hot Spot with Lela their sister Hotel with restaurant and bar. Two thumbs up! Derrick, Toni, Fatima and the entire staff and Housekeeping staff You ROCK!Clean roomsGreat breakfastFresh coffee, tea or hot chocolateSo much space to sit and relax More...

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Was met by Shaniqua hopefully I didn't miss spell it and she showed so much hospitality I had the best experience. Thank you for making me feel at home Shaniqua. "Front Desk Clerk "

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Staff was GREAT!Rooms are very small. No dressers or closetLocation is close to airport, restaurants, and university

Reviewed on Google Maps

Reviewed on Google Maps

I come to Wilmington often for work and always stay at the Tru by Hilton when I’m in town. Ray is always so friendly and goes above and beyond to make my stay comfortable and enjoyable. The entire staff here is wonderful—everyone, including the housekeeping team, is so kind and attentive. Their exceptional service truly makes a difference and is the reason I choose to stay here every time I’m in town. Thank you, Ray, and the whole team, for all that you do! More...

Reviewed on Google Maps

Reviewed on Google Maps

It's a very nice property and when it gets finished. I'm sure it's gonna be quite lovely.

Reviewed on Google Maps

Nice staff. Clean rooms

Reviewed on Google Maps

Awesome service by Toni, she did an awesome job getting us set up and checked in on us regular. Great job Toni.Sad note they had some unexpected fire alarm testing and when we contacted the front desk he was irritated and projected to us. Learning lesson for management to maybe coordinate with fire dept so notification can be given to guest. If it's a surprise visit then an opportunity to train staff how to handle calls when it's out of their control. More...

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Convenience, dogdley & helpful staff & price friendly, frien

Reviewed on Google Maps

Reviewed on Google Maps

This was without a doubt the best experience I have ever had with a hotel. I had multiple instances where the staff went above and beyond to make my stay as enjoyable as possible. The greatest of all was Shaneika assisting me with difficulties that I had with the dryer. We were staying at another nearby hotel *cough cough* (rhymes with comfort lin) and it was so bad we left after the first night of a planned 4 night stay, thankfully ending up here at the Tru Hilton for the rest of our time in the area. I can not stress it enough, all of the staff were phenomenal and so nice, you truly can not beat the level of service they provided for this price. This is now my go to hotel next time I am in the area. More...

Reviewed on Google Maps